Showing questions tagged:

Constant Crashing

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Re… (read more)

No matter what I try to read or go to, Firefox crashes repeatedly. I literally cannot use it at all. I keep getting: Gah. Your tab just crashed. We can help! Choose Restore This Tab or Restore All Crashed Tabs to reload the page/pages.

Clicking those options fixes nothing! How do I go back to the previous version, please?

Open 4 3 172

Shortcuts missing

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the sho… (read more)

Hello. i noticed that my shortcuts are missing. i went to settings to check if it's enabled (check mark) and it is in fact enabled. tried to reset my computer and the shortcuts are still not there. on the main firefox page there is actually no shortcut icons on there...at all. all of the options in settings work with the exception (of course) the shortcuts. i would like to know why this is happening...thx

Open 5 2 407

Why do I keep getting error messages on certain webpages?

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on… (read more)

I continually get error messages for webpages. I turn off my VPN, clear my history. Not sure what else I need to do. Last one was the webpage for Lindt Chocolate. Come on. Why am I getting error messages for this? I have been on this page before. There are other places also, like Macys. Getting fed up with Firefox.

Open 4 2 108

I cannot sign in to receive or send emails

I do not understand why I cannot sign in and therefore answer emails as a result. Please may I have some help. I am in my eighties and very self taught, but do not know… (read more)

I do not understand why I cannot sign in and therefore answer emails as a result. Please may I have some help. I am in my eighties and very self taught, but do not know how to resolve this.

Open 1 2 244

Firefox is not using my location

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I a… (read more)

Firefox is my default browser, but often shows my location wrong in my home location. Google chrome and maps shows it correctly. Please tell me where firefox thinks I am and how I might correct it.

Open 3 2 325

Reopening Firefox with the same tabs

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser. I normally keep four tabs pinned… (read more)

Over the past few updates, I’ve noticed an issue with Firefox where it no longer restores my previous session when reopening the browser.

I normally keep four tabs pinned and about five additional tabs open for browsing and work. In the past, I could simply click the X to close Firefox, and when I reopened it, all my tabs that are pinned and unpinned would automatically come back. Recently, this stopped happening. Now, if I close Firefox, it opens with a fresh window instead of restoring my previous tabs.

I’ve already checked the setting under General/Startup, and Open previous windows and tabs is enabled. Because of this issue, I avoid closing Firefox entirely, since rebuilding all my tabs each time has become a hassle.

Is there a way to fix this? Any suggestions would be appreciated.

Thanks :)

Open 5 2 443

How to sync inbox folders across multiple desktops (same email)

Re: Thunderbird I have logged in on my mobile and a secondary laptop - however the folders on the primary device are not reflected; how can I get them to sync? Thank yo… (read more)

Re: Thunderbird

I have logged in on my mobile and a secondary laptop - however the folders on the primary device are not reflected; how can I get them to sync?

Thank you

Open 3 1 54

Mozilla Firefox Crashed: Gah. Your tab just crashed

We are experiencing an ongoing issue with Firefox that persists even after performing the following troubleshooting steps: - Uninstalled Firefox completely. - Removed all… (read more)

We are experiencing an ongoing issue with Firefox that persists even after performing the following troubleshooting steps: - Uninstalled Firefox completely. - Removed all browser add-ons and extensions. - Reinstalled the latest version of Firefox. Despite these steps, the issue still occurs: Browser crashes, pages not loading, extension not working. Additional Information: - Operating System: Windows 11 Pro - Firefox Version: 145.0.1 - Error Message:

We would appreciate guidance on resolving this problem, as standard troubleshooting has not resolved it.

Thank you in advance for your assistance. Kind regards, Edward

Open 7 1 333

why does thunderbird not work with outlook.com or icloud.com?

tell me how to add outlook.com and icloud.com email accounts to thunderbird when i try the default method of adding an account, it tels me the username and password are i… (read more)

tell me how to add outlook.com and icloud.com email accounts to thunderbird when i try the default method of adding an account, it tels me the username and password are incorrect , when their not! what do i do?

Open 1 1 63

Turn off Firefox VPN

I have a VPN that is very easy to use according to MY wishes I want to TURN OFF FIREFOX VPN I have been using this browser since Andreson first put it out there. Get out … (read more)

I have a VPN that is very easy to use according to MY wishes I want to TURN OFF FIREFOX VPN

I have been using this browser since Andreson first put it out there. Get out of my business or I will get out of yours

Open 3 1 27

Google maps no longer showing names of places

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear. I … (read more)

Hi Google Maps all of a sudden is not showing the names of places in Firefox. When Google maps loads initially the names show for about 1 second and then disappear.

 I am on a Surface Pro 9.  

Google Maps works fine in Chrome.

I have already tried disabling extensions, clearing cache, and ensure the performance is set to run normally. 

What else can I do to fix this?

Open 5 1 378