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If I leave a Tab to look up something, and return to the tab, Firefox reloads the entire page

I have used Firefox for 10 or 20 years and have not encountered this before. New computer running Windows 11 Home. New Firefox install. If I am writing a message in any … (read more)

I have used Firefox for 10 or 20 years and have not encountered this before.

New computer running Windows 11 Home. New Firefox install. If I am writing a message in any forum or social media site, and I need to look-up some info or the name of a place or product and I use another tab to do that, when I return to the original tab, Firefox reloads the entire page again instead of just returning me to the post that was being written without reloading the entire page. It can be a severe waste of time trying to find the post I was in the middle of once the entire tab reloads when the site is a busy place with lots of new and updated posts.

I've been through Firefox settings but did not see anything that seemed to be related to this issue, but perhaps the wording/description of the needed setting wasn't clear.

Asked by dougbbn 8 hours ago

Last reply by cor-el 5 hours ago

Repeating "Welcome back" popup when starting Firefox

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup … (read more)

I have just upgraded to Firefox version 123. Now whenever I start Firefox on any of my profiles, it will immediately or almost immediately display a "Welcome back" popup stating that "Here’s a quick reminder that you can keep your favorite indie browser just one click away." and provides a button to make the browser the default one. That's exceedingly annoying - I can understand that Firefox wants to notify my once in a while, but this happens at least once a day, probably more often than that. I looked over the source code and got that it is a "spotlight" feature, but I failed to find any settings that would turn it off. Any idea how can I disable this forever?

Asked by pepak 20 hours ago

Last reply by cor-el 6 hours ago

Please pleeeeese add support for progressive web apps

Please add support for progressive web apps to firefox, it is the only reason why I have stopped using firefox in preference of chrome. Without this feature, we can't use… (read more)

Please add support for progressive web apps to firefox, it is the only reason why I have stopped using firefox in preference of chrome. Without this feature, we can't use websites in split screen without the search bar area eating into the web page.

Asked by Abu Khair 8 hours ago

Last reply by cor-el 7 hours ago

slow response from websites. With 1Gbps from comcast I can watch the screen paint a picture. Using Edge, pictures pop right up.

I have a 1 Gbps line from Comcast. I have a new HP desktop PC, 32 GB Ram. Speed tests from several test sites confirm good line speed. When I sign in to my email provi… (read more)

I have a 1 Gbps line from Comcast. I have a new HP desktop PC, 32 GB Ram. Speed tests from several test sites confirm good line speed. When I sign in to my email provider using Firefox, the circle on the screen goes round and round for up to 20 seconds. Not so with MS Edge. When I select an image to view using Firefox, I can watch the screen being painted. Not so with MS Edge. I have had slow responses from several other websites. Comcast has come out to my house twice to verify line speed. No problems found. Firefox appears to be the bottleneck at this point. Please help.

Thanks..........Bob

Asked by mrjedi2u1 8 hours ago

Last reply by jonzn4SUSE 8 hours ago

Choppy 4K YouTube playback

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderland… (read more)

I have a very good PC (5800X3D, 7900XT, 32GB DDR4 3600), but Firefox (either the normal, canary and nightly version) can't play smoothly any 4K video (like the Borderlands trailer: https://www.youtube.com/watch?v=lU_NKNZljoQ ). 1440 and lower resolutions are fine, as are 4K videos on Chrome and Edge. FWIW, my CPU during 4K playback is barely used (1-2%), and my GPU's video codec (VCE) is used by around a third. Disabling HW accel makes things better, as it still stutters but it's (barely) passable. I already tried creating a new profile, but still it's the same.

Asked by Federico Barutto 21 hours ago

Last reply by zeroknight 15 hours ago

No sound

I just installed Firefox due to issues with my games not working properly in Chrome. My game is working but I cannot get sound to work. I have checked all the settings … (read more)

I just installed Firefox due to issues with my games not working properly in Chrome. My game is working but I cannot get sound to work. I have checked all the settings that I can see and no luck. Please advise. The issue is in Jigsaw World.

Asked by kelyns123 1 day ago

Last reply by zeroknight 15 hours ago

Didn't there used to be a second search bar so you wouldn't have to retype your search terms?

In older versions of Firefox, wasn't there a smaller second search bar to the right of the main search bar where you could enter your search terms and not lose them when … (read more)

In older versions of Firefox, wasn't there a smaller second search bar to the right of the main search bar where you could enter your search terms and not lose them when the search results came up? I hate having to retype my search terms after getting my results.

Asked by J Edwards 15 hours ago

Last reply by zeroknight 15 hours ago

Site access permisssions

Hello I am having trouble allowing access to Microsoft 365 i've tried looking in privacy and security settings but when I go to permisssions and look up the site for mi… (read more)

Hello I am having trouble allowing access to Microsoft 365 i've tried looking in privacy and security settings but when I go to permisssions and look up the site for microsoft 365 nothing comes up. I just need to allow full access to microsoft so I can do my assignment.

Asked by t.r.matthews1002 1 day ago

Last reply by cor-el 1 day ago

Bug: No fonts and colors are copied when copying text from any website and pasting to any application

Steps to reproduce: Open any website with latest Firefox version on latest Windows 11 Home OS version Copy any text that has a font or color Paste it to any other… (read more)

Steps to reproduce:

  1. Open any website with latest Firefox version on latest Windows 11 Home OS version
  2. Copy any text that has a font or color
  3. Paste it to any other website or desktop application

Expected behavior: Pasted text has the same font and color as copied text

Actual behavior: Pasted text has the same font and color as in the cursor position of the destination application's text editor.

Found workarounds: Use Chrome, Edge or any other browser.

Bug reproduced on 2 computers with and without Firefox extensions.

Asked by robert.peetsalu 1 day ago

Last reply by cor-el 1 day ago

Cannot upload photos / videos to Facebook anymore.

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a us… (read more)

For some reason I can no longer upload any photos or videos to Facebook, via messenger or direct to a page / groups. I used to be able to do this previously as I was a user of the marketplace. My system is a modern build gaming PC running Windows 11 and using proprietrry antivirus software. I have tried mozilla troubleshooting mode, resetting firefox, removing addons, removing or halting any add block software and much more. I am at the end of my tether and will consider leaving the browser after over a decade as it is causing me issues with the groups I frequent as I cannot find a work around. It also replicates the same when I am on my android device and operating via the browers on their which is of course synced to the PC.

Many thanks and I look forward to a response that may help.

Asked by John Ritson 3 weeks ago

Last reply by hmza21257 1 day ago

I need help getting my facebook account back on firefox. I deleted my cookies and now my account is gone

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC a… (read more)

bold textMy issue is in Firefox I have 2 facebook account my personal one Cindy Betz Kuehl and my game account Cindy Kuehl Duc.  I deleted my cookies on Cindy Kuehl DUC and it deleted my facebook account for Cindy Kuehl  DUC.  I play games on this account and can't figure out how to get this account back.  I need your help please.

Asked by cindykuehl62 2 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago