All Products Community Forum

Every time I use YouTube on Firefox it feels like a mental torture. It starts off with micro-stutters initially - annoying but nothing crazy. After some time the loading speed of the website and the videos themselves increase dramatically. And eventually it becomes unusable:

• Scrolling feels like the website is running at 30 fps
• The videos take several seconds to load
• It also takes multiple seconds to catch up when you select a specific moment of the video

The only solution so far has been restarting Firefox entirely, just close and open and pray. Then the problem comes back after some time.

Solutions I Tried:

• Disabling AdBlock (didn't work)
• Enabling Hardware Acceleration at all time (didn't work)
• Uninstalling unwanted Extenstions (didn't work)

All of these problems disappear when using Chrome or Edge.

I can't find sometimes very important replies to my emails because they are filed not in the chronological order in which they arrive in my computer but are connected in the group of the original Subject. How can I change that? Thank you. Email removed PS. I use Win11

The web site for Pacific Gas and Electric (pge.com) rejects Firefox and lists other browsers that it will accept. Does anyone at Mozilla care about such rejections?

How do I get back into Windows? I am stuck on a page asking for a "challenge question" and I don't know what that is or how to get unstuck and back Windows. It asks to fill in something with the example 'A1b2C3' . This is an issue with Windows 11. I am typing now on my Windows 10 laptop. I tried doing a safe boot up but cannot get rid of the 'challenge phrase' screen to do anything else at all except shut down. Every time, it boots up to show the same. It would not accept my fingerprint, password or PIN prior to the lock down. Too many invalid attempts at signing in is the message on the screen.

With the last couple of updates to Firefox, I can't successfully log in to FB. I get the error msg "Your Request Couldn't be Processed" three times and then I can access FB, but I am then unable to post any images and am forced to leave FB since it is frozen. The other problem I am having is the open tab with Fox news gives me a crash report if I leave it open without viewing it. Whe I try to use Edge, Chrome, or Brave there is no problems for the same sites.

I have made sure I have the latest version of FF, cleared cache and closed all extensions.