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New computer - lost favorites/bookmarks

Hello, I have a problem retrieving my favorites/bookmarks. I changed computers (all of them, even the hard drives). I would like to recover my favorites/bookmarks but c… (read more)

Hello,

I have a problem retrieving my favorites/bookmarks. I changed computers (all of them, even the hard drives).

I would like to recover my favorites/bookmarks but cannot do so because I am asked to look for them in folders that I no longer have, because they are on the old computer.

Does Firefox not save any information about my favorites/bookmarks? Have I lost them all? Do I have to redo my whole life?

Sincerely, Shinsengumy

Asked by Shinsengumy 2 weeks ago

Last reply by Shinsengumy 2 days ago

I'm trying to setup Firefox on my new tablet. It's installed but when I try to login to my Firefox account, I discovered that I have forgotten my Firefox password.

I'm trying to setup Firefox on my new tablet. It's installed but when I try to login to my Firefox account, I discovered that I have forgotten my Firefox password. When I… (read more)

I'm trying to setup Firefox on my new tablet. It's installed but when I try to login to my Firefox account, I discovered that I have forgotten my Firefox password. When I access my Firefox account on one of my older PCs, I can see that the password was changed on 2021. What do I need to do in order to sign in on the new tablet without losing all my synced data? I THINK all I need to do is to sign on to my Firefox profile on one of my older PC's and say that I forgot the password which will result in a password reset. But I thinks that's OK because a new sync account will be created and then I just have to signon from all my other devices using the new password. Is that correct?

Asked by Tom Gordon 1 month ago

Last reply by Tom Gordon 1 month ago

Firefox account forever sends email to DELETED email address!

Steps to reproduce: 1. Create a Firefox account with email1. 2. Add a secondary email2. 3. Make email2 primary. 4. Delete email1. Expected behavior: no trace of email1. … (read more)

Steps to reproduce: 1. Create a Firefox account with email1. 2. Add a secondary email2. 3. Make email2 primary. 4. Delete email1.

Expected behavior: no trace of email1.

Actual behavior: when you try to log on to firefox account with email1, it remembers this, and says to enter the primary email to log in. a la https://support.mozilla.org/en-US/questions/1388872

When firefox emails me that firefox accounts are becoming mozilla accounts, they email the DELETED email1! This is incredibly frustrating!

Asked by pontaf 1 month ago

Last reply by pontaf 1 month ago

All history lost during upgrades

I am about to stop using Firefox, because recently, every time it wants to update, it goes right ahead without my say so, and completely voids my entire history. Everythi… (read more)

I am about to stop using Firefox, because recently, every time it wants to update, it goes right ahead without my say so, and completely voids my entire history. Everything is gone. I have to find all my tabs again, and sign into them all again. Dreadful. I was a faithful user of this web platform, bit this is so inconveniently useless, I cannot continue.

Asked by David Sweeting 3 days ago

Last reply by David Sweeting 2 days ago

Can I use BOTH a default pattern and custom image background in Firefox Color (custom theme creator)?

Is there a way to enable using both a default pattern as well as a custom image for the background on Firefox Color? I really want to enable both but it is making me choo… (read more)

Is there a way to enable using both a default pattern as well as a custom image for the background on Firefox Color? I really want to enable both but it is making me choose one or the other. Please help me do this or enable the ability to do so.

Asked by Austin 2 weeks ago

Last reply by Austin 5 days ago

Firefox not allowing me to post in chat

Firefox no longer allows me to post a message on Youtube, I can click someone else's message and reply to them I just can not post a new message. I can however post a me… (read more)

Firefox no longer allows me to post a message on Youtube, I can click someone else's message and reply to them I just can not post a new message. I can however post a message while using Chrome.

Asked by Mixelplix 3 days ago

Last reply by Mixelplix 3 days ago

looking for a way to have an active syncing of opened tabs across devices.

Hello all, I have three devices, two laptops, and android phone. I have all three synced and running that way no problem other than one thing I have had an open que… (read more)

Hello all, I have three devices, two laptops, and android phone. I have all three synced and running that way no problem other than one thing I have had an open question for since oct 2nd about mass opening synced tabs into active tabs...

Question here is, is there an active sync? like, I want it when I open a new tab on my android, it automatically opens same tab on both laptops, or i open something on a laptop, and the other laptop and android open it as well. same for closing and all that

Im not looking for it to auto complete forms or anything like that, just keep the same tabs opened across all devices

Asked by Katerpie 1 day ago

Last reply by Katerpie 16 hours ago

Account disconnect several times daily

I'm having an issue that has been going on for some time now and it finally has me at wits end. My Account sync keeps disconnecting where I have to go through the sign in… (read more)

I'm having an issue that has been going on for some time now and it finally has me at wits end. My Account sync keeps disconnecting where I have to go through the sign in process again and again. I have searched multiple times for this issue and have seen that others have suffered from the same issue with no clear solution to the problem. I have now tried with several Firefox desktop versions including my preferred browser being Firefox Unbranded, and every single one disconnects me several times daily.

Does anyone have a solution to this issue?

Asked by Paul Sybrandy 1 week ago

Last reply by Paul Sybrandy 5 days ago

Microsoft points not adding while using firefox 120.0

while I using bing I will receive a Microsoft Points. But after updating Firefox to 120.0, I didn't get any. Somebody know how? I'm sharing you all of my extensions, and … (read more)

while I using bing I will receive a Microsoft Points. But after updating Firefox to 120.0, I didn't get any. Somebody know how? I'm sharing you all of my extensions, and others. If someone know how I can again get points please help me.

Asked by DeanDark 4 days ago

Last reply by DeanDark 4 days ago

Browser links not opening in new tab.

Hello Since updating to 120.0 on a win 11 pro platform, clicking a link on a webpage no longer opens it in a new tab. Options to do this and switch to the new page are … (read more)

Hello

Since updating to 120.0 on a win 11 pro platform, clicking a link on a webpage no longer opens it in a new tab. Options to do this and switch to the new page are both checked in general / tabs / settings. Any ideas why this is happening?

TIA Dave

Asked by exbt 4 days ago

In Firefox browser lost functionality of HTML but in MS Edge and IE explorer all works as it should I have a downloaded files and run off the hard drive.

The problem is: 1. in Firefox browser with a saved to hard drive file the HTML file is default to Firefox and on double clicking goes into the mask (incomplete missing g… (read more)

The problem is:

1. in Firefox browser with a saved to hard drive file the HTML file is default to Firefox and on double clicking goes into the mask (incomplete missing graphics) 2. click on desired filed nothing happens 3. reset to MS edge as the default browser and functionality is there...


Is there a setting in Firefox that I am not seeing?

Thanks

Asked by david.cannon 3 days ago

Facebook keeps freezing on Mozilla when I try to add emojis to a post

Hi, I have a problem as my Facebook keeps freezing on Mozilla when I try to add emojis to a post, I have tried all the recommended actions but the issue still persists bu… (read more)

Hi, I have a problem as my Facebook keeps freezing on Mozilla when I try to add emojis to a post, I have tried all the recommended actions but the issue still persists but it works normaly on MS Edge when I perform the same actions. Help !

Asked by Azorean 3 days ago

Unable to access selected websites or parts of them

I am receiving the following error message when I try to Manage Autoship on Chewy.com: The page isn't redirecting properly" "Firefox has detected that the server is re… (read more)

I am receiving the following error message when I try to Manage Autoship on Chewy.com:

The page isn't redirecting properly"

"Firefox has detected that the server is redirecting the request for this address in a way that will never complete."

  • This problem can sometimes be caused by disabling or refusing to accept cookies."

This had not been an issue previously. What can I do to fix it?

I was also blocked from downloading Chrome. Was this caused by last update?

Thanks for your help!

Asked by Mary Ann Mitura 3 days ago

Using Firefox browser, after I enter my password in Evernote, it will not open on my desktop

When I use the Firefox browser and attempt to open my Evernote, after I enter the password, it will not open on my desktop. I nearly always use Firefox (and prefer it); h… (read more)

When I use the Firefox browser and attempt to open my Evernote, after I enter the password, it will not open on my desktop. I nearly always use Firefox (and prefer it); however, I can easily open Evernote if I use Chrome. How do I correct this problem? Thanks, Jan

Asked by janmdphd 2 days ago

Firefox browser window resets...

After reinstalling Windows 11 Pro on a newly installed SSD my browser resets location and size to default. Nothing listed here in support or found elsewhere through a web… (read more)

After reinstalling Windows 11 Pro on a newly installed SSD my browser resets location and size to default. Nothing listed here in support or found elsewhere through a web search has made a difference. Also, if I leave Firefox open for an extended period of time so that the browser stays where I put it, and keeps the same size, it will crash. As a test, I had Windows resize the browser to the full monitor, closed it, and when I reopened Firefox it filled the monitor. A second time closed and reopened a few minutes later resets back to default location and size. Everything else (bookmarks, extensions, etc.) remains the same. Nothing has been added or removed since the fresh install.

This is the latest version, 23H2, of Windows 11 Pro, which, btw, was the version I was running before the fresh install of Windows 11 Pro.

How can this be corrected?

Thanks.

Asked by Cole Mayes 2 days ago

Autoscrolling at chord sites not working

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the… (read more)

Hi, I got a new laptop recently and ever since then I've been experiencing this problem. Websites like https://tabs.ultimate-guitar.com or https://ukutabs.com offer the option to autoscroll, so that you can play your instrument without having to pause your playing and scroll further yourself. This feature hasn't been working for me ever since I got my new device and since it's various sites, I suppose the problem must be in the browser itself, I just can't figure it out. In the case of Ultimate Guitar, when I click autoscroll, it does move slightly, once, but then stops again, and you'd miss the movement if you're not paying close attention. I can switch between various speeds on this site as well, but it doesn't do anything. In case of Ukutabs, there's not even any kind of response from the site when I click the option. I tried turning on and off Firefox settings concerning autoscrolling and smooth scrolling, but nothing solved my problem.

Thank you for your time and energy, everyone!

Asked by czmeff 2 days ago

Firefox hangs when I try to maximise

Firefox hangs when I try to maximise the window. If the firefox window is covering half of my screen and I try to maximise by clicking on the window button at the top rig… (read more)

Firefox hangs when I try to maximise the window. If the firefox window is covering half of my screen and I try to maximise by clicking on the window button at the top right, it hangs. I get a message "firefox is not responding, wait or exit." Then I have to select close, and start it again to work. This happens occasionally, once in every 2-3 days.

Asked by Daksha 2 days ago

Proxy not working

Hello, from Terminal Servers, it is not possible to browse the Internet via FortiGate's explicit proxy from the Firefox browser, while there is no problem with Chrome or … (read more)

Hello, from Terminal Servers, it is not possible to browse the Internet via FortiGate's explicit proxy from the Firefox browser, while there is no problem with Chrome or Edge. When the user tries to browse external sites, the proxy sends the error page "You need to authenticate to use this service". It seems that Firefox does not pass user authentication to FortiGate. The proxy authenticates users per session via Kerberos tickets.

Firefox version: 115.5.0esr

I also performed the following settings to pass the Kerberos ticket to the proxy without success: https://people.redhat.com/mikeb/negotiate/

I also noticed that it is not possible to change the "network.negotiate-auth.allow-proxies" setting from "false" to "true." Is this my problem? Is it normal that it cannot be changed?

Attached are the settings.

Thank you in advance.

Asked by akas89 2 days ago

Firefox opens and closes open start-up

At first Firefox opened and then immediately closed. Then it simply wouldn't open. I uninstalled it. Changed my profile (as per a suggestion in Support I read about). … (read more)

At first Firefox opened and then immediately closed. Then it simply wouldn't open. I uninstalled it. Changed my profile (as per a suggestion in Support I read about). Reinstalled it. It opens now in "safe/troubleshoot" mode for a few moments. I checked the crash report and there are no current crash reports which might help me with the problem. I can't log back in as it keeps closing after I enter username and try to enter password - i don't think its a password issue - it closes all the time even at other places. I'm at my wits end and don't want to abandon Firefox. Any thoughts appreciated. Many thanks, A

Asked by ARN 2 days ago