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i used firefox version 144 or 148 and it frequently become whitescreen "but when i put or move my cursor hover, it becomes reload the page again. but it's annoying error bugs

i used firefox version 144 or 148 and it frequently become whitescreen "but when i put or move my cursor hover, it becomes reload the page again. but it's annoying error … (read more)

i used firefox version 144 or 148 and it frequently become whitescreen "but when i put or move my cursor hover, it becomes reload the page again. but it's annoying error bugs

Open

i do not want dashes inserted in my social security number

When I fill in IRS Direct Pay it does not accept dashes in my social security number but something in my laptop inserts them. I don't know how to eliminate that. I also… (read more)

When I fill in IRS Direct Pay it does not accept dashes in my social security number but something in my laptop inserts them. I don't know how to eliminate that. I also don't know where to correct a mistake in auto fill in my e-mail address.

Open

Favorites list

I have always been able to click on a box in the upper right to see my bookmarks on the left side of the screen. This has now disappeared and the only way I can see the b… (read more)

I have always been able to click on a box in the upper right to see my bookmarks on the left side of the screen.

This has now disappeared and the only way I can see the bookmarks is to go to "manage bookmarks". I don't see how to bring it back to the way it was.

I didn't knowingly change anything.

Thank you

Open

no incoming e-mails:

Hello, I can't receive any of my e-mails. I can send e-mails out now. Plus I can put in my password to log into my e-mail. This has been a headache for me, I have been w… (read more)

Hello,

I can't receive any of my e-mails. I can send e-mails out now. Plus I can put in my password to log into my e-mail.  This has been a headache for me, I have been with Thunder Bird for years.

I also get a boxes that says : Unable to write the email to the mailbox. It says to make sure the file system allows me to write privileges, and I have enough disk space to copy the mailbox. I have enough space on my computer system and all. Another box that says my e-mail is being processed. Please wait until processing is complete to get messages. I did e-mail you yesterday on these issues. As I said I can e-mail messages out now also log into my e-mail with my password. Thanks, Chris

Open 9

Very Transient Search Specifications

June 15, 2026 Dear Mozilla Firefox: Re: Very Transient Search Specifications Having disabled AI search capabilities satisfactorily, I am now plagued with re-establishing … (read more)

June 15, 2026

Dear Mozilla Firefox:

Re: Very Transient Search Specifications

Having disabled AI search capabilities satisfactorily, I am now plagued with re-establishing search specifications innumerable times a session. I open a tab. I set my safe search requirements followed by several items under “All Search Settings,” then save and Exit. I open a new tab and repeat all the steps. I back up out of that search list, not backing up past the window with the saved settings to find they are nevertheless reset back to default, necessitating that I repeat all the steps. I leave this window of Firefox open but minimized and open a new Firefox window and repeat all the steps.

Of what use is saving the settings? They don’t persist within tabs, across tabs, or across windows. These inconveniences began with the introduction of AI services to Firefox. Yes, I delete cookies and set other parameters in the name of privacy, but not with the expectation that saving search settings during a session will prove meaningless. Please let me know and understand how to have both privacy and utility.

A long time Firefox user and supporter.

Open

Thunderbird is not allowing me to import my contacts & calendar after updating my PC. At step 4 it shows an error, but does not state why.

I recently updated windows and since then I have not been able to login to my emails and or recover contacts or calendar on thunderbird. I am able to login to my primary … (read more)

I recently updated windows and since then I have not been able to login to my emails and or recover contacts or calendar on thunderbird. I am able to login to my primary email but I have no contacts and am not able to login to my other 2 email accounts.

Open

The last 2 days Firefox has not been saving my open webpages

The last 2 days Firefox has not been saving my open webpages I checked my settings and it says I am set to reopen settings, but it is not doing it. I do genealogy every d… (read more)

The last 2 days Firefox has not been saving my open webpages

I checked my settings and it says I am set to reopen settings, but it is not doing it.

I do genealogy every day so I need my tabs to open...it lost the tabs I was going to work on the following day that I wanted to work on.

Also when I turned computer it wanted to make Firefox a default and it already is...It used to allow me to reload recent activity pages, but it did not after my Firefox crashed...it only listed about 10 pages,

I thought it may have crashed because I turned it off with 250 pages open, but it was very late and it would have taken me hours to look at all the open files

It took me a few hours to get some of the pages back, but I lost track of a lot of files I wanted to work on, but I lost track of many :-(

I am not a "techie" so I hope Mozilla support can get me back to being able to have Firefox save tabs again for me...I promise not to leave 250 files open again...that is the only thing I can think of that caused everything to crash

Thank you J

Open 2 19

Gemini will not upload images

Unable to upload any images to Gemini. Working fine on all other browsers. Images always fail unless security levels set at lowest. When the do upload the action button… (read more)

Unable to upload any images to Gemini. Working fine on all other browsers. Images always fail unless security levels set at lowest. When the do upload the action button does not become active

Open

Tbird was not working. Downloaded upgrade verbatim off of website. lost all files, contacts, archives, etc.

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please… (read more)

My Tbird email was not working, so I tried a "clean re-install" as recommended on your website. I lost everything, contacts, archive, pics, email.. .years worth. Please tell me I can retrieve them.

Thank you,

Pat
Open 8

Opening previous windows when opening Firefox no longer works

Since Thursday (new update rolled out Wednesday) I have lost all of my open tabs in one window. Previously, when opening up Firefox, it would reopen my previous window wi… (read more)

Since Thursday (new update rolled out Wednesday) I have lost all of my open tabs in one window.

Previously, when opening up Firefox, it would reopen my previous window with all tabs.

However now, even with the setting ticked in General (Startup --> Open Previous Windows & Tabs), it no longer does this. I have to go to Menu in the top right, History, recently closed windows, then guess at which window I should reopen.

Will this be fixed in the next update?

Open 1

Missing Widgets

Morning, I dont know why but before i reset my pc i had a sport widget with all the other widgets, but after the reset i redownloaded firefox and got back all the widgets… (read more)

Morning, I dont know why but before i reset my pc i had a sport widget with all the other widgets, but after the reset i redownloaded firefox and got back all the widgets exept the sport one, any way i can fix this issue please? Thx in advance

Open

Many of my pages are not loading at all, such as Amazon.com. However, they load fine in MS Edge. What is happening?

In Firefox, a lot of my pages are not loading at all...the tab just shows that the website page is loading but it never does. The menus of the website will appear, but p… (read more)

In Firefox, a lot of my pages are not loading at all...the tab just shows that the website page is loading but it never does. The menus of the website will appear, but pages are not loading. This is not happening in MS Edge. I prefer Firefox, but lately have had to go to MS Edge to load pages. What could be happening?

Open 1

PDF files won't print after they have been edited

I sell on vinted, which generates a PDF label to print. Some of the courier sites add a lot of nonsense text to their labels, which I cover up with a white box to save in… (read more)

I sell on vinted, which generates a PDF label to print. Some of the courier sites add a lot of nonsense text to their labels, which I cover up with a white box to save ink. These edited PDFs used to then print just the label without the nonsense text, but since a recent Firefox update they have started printing an empty page instead. Saving the edited PDF and then opening it again in Firefox does not work. The edited labels still print okay in Microsoft Edge.

Open

Incorrect sender names suddenly attaching to emails today

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google searc… (read more)

A weird thing has started happening to my Thunderbird inbox in the last couple of days. Emails are showing as from a totally different sender. For example, a Google search on Sondheim has been "sent" by EDF (my electricity supplier) and some Groupon emails are showing as coming from people I correspond with. Also a Keto bread recipe from a low carb group I belong to has been "sent" by one of my work clients! More weirdly, I copied them into a subfolder on my inbox and they then appeared correctly. I have tried repairing the folder but it made no difference.

Open

Any way to remove +1 for phone number in autofill?

I fill out a lot of forms online and use Firefoxe's autofill to fill in my personal info. The problem I have is that autofill always puts a +1 in front of my phone numbe… (read more)

I fill out a lot of forms online and use Firefoxe's autofill to fill in my personal info.

The problem I have is that autofill always puts a +1 in front of my phone number on the forms.

Since the form is only looking for 7 digits, it chokes with the +1 and won't submit. This requires me to manually click on the phone number field and delete the +1 so the form will submit. With the amount of forms I fill out, this creates a lot of unnecessary wasted time constantly having to correct it.

I have tried editing the phone number in autofill to remove the +1, and although it appears to do so, as soon as I save it, it comes right back again.

Is there an about:config setting that will remove this? I don't know why Firefox thought this was a good thing and not allow a way to edit it out.

Thank you for any replies

Open 2 18

why fine checking tool not working

Hi, I’m facing an issue with my website’s fine checking tool on Mozilla Firefox. My website is evgfinescheck.com , and the tool works fine in some browsers, but on Firef… (read more)

Hi,

I’m facing an issue with my website’s fine checking tool on Mozilla Firefox. My website is evgfinescheck.com , and the tool works fine in some browsers, but on Firefox it doesn’t load properly and sometimes shows an error.

I am already using the latest (updated) version of Firefox, so the issue is not due to an outdated browser. The tool either fails to fetch data or doesn’t respond as expected when users try to check fines.

I’ve checked basic things like internet connection and browser updates, but the problem still persists specifically on Firefox.

Can anyone guide me on:

What could be causing this compatibility issue? Are there any common JavaScript, API, or CORS-related problems specific to Firefox? How can I debug or fix this issue?

Any help would be appreciated. Thanks!

Open 2 46

Firefox search says “phrase not found” in ChatGPT conversations even when the text is present

While using Mozilla Firefox on Windows 11, the search function within a ChatGPT conversation sometimes fails to detect text that is clearly present. When I search for a p… (read more)

While using Mozilla Firefox on Windows 11, the search function within a ChatGPT conversation sometimes fails to detect text that is clearly present. When I search for a phrase that was previously discussed, I often receive a pop-up sound and a message stating “phrase not found,” even though I can manually locate the same phrase by scrolling through the conversation. This appears to be an issue with how in-page search is functioning in this context.

Open