Showing questions tagged:

Struggling with two untidy bars across top of screen.

Hello All, I'm just into Firefox. Struggling with two untidy bars across top of screen. Need advice to reduce this to one. I have my Win11 taskbar to the left on my PC. C… (read more)

Hello All, I'm just into Firefox. Struggling with two untidy bars across top of screen. Need advice to reduce this to one. I have my Win11 taskbar to the left on my PC. Can't we do something to put current open site in there?

Open

How do I add the Firefox icon in top left?

In Windows 11, how do I add the Firefox icon to the extreme top left of its webpages? When I switch tabs to Firefox, typically using Alt+Tab, I am often unsure at first… (read more)

In Windows 11, how do I add the Firefox icon to the extreme top left of its webpages?

When I switch tabs to Firefox, typically using Alt+Tab, I am often unsure at first which program I am in. I have searched Firefox settings, and googled extensively, and there seems to be no way to add the icon back. I believe that it was once there, but I am unsure of this.

Almost every other program places its icon on the top left of its pages. Surely it is possible to do the same in Firefox, which just has an empty space there.

(But I am wrong on the last point, because Edge, which I rarely use, also has no icon there. Surely Firefox does not want to share any problem that Edge has!)

Open 2

I get Profile Missing error message when trying to reinstall Firefox

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site w… (read more)

I followed the advise and removed all the profiles from my laptop. (Copies are on an external hard drive.) And I used the download file from the Mozilla community site which is 490 KB versus the 375 KB download file from firefox.com just in case the smaller file was corrupted. But I still got the Profile Missing error message.

I am trying to simulate a laptop that has never used Firefox and so can't say that "Your Firefox profile cannot be loaded.  It may be missing or inaccessible."  I uninstalled Firefox using the Installed Apps page. Can there be fragments of Firefox that I need to hunt down and remove? I also removed the Old Firefox Data folder from the desktop.

How can I successfully install Firefox? Then I will use my old profiles that contain all my bookmarks.

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My Firefox bookmarks disappeared because I accidentally created a profile

I’ve been using Firefox for months without manually creating a profile (I assume one is created by default). I had a lot of bookmarks, and today I accidentally created a … (read more)

I’ve been using Firefox for months without manually creating a profile (I assume one is created by default). I had a lot of bookmarks, and today I accidentally created a profile manually, but then deleted it after noticing it didn’t have my bookmarks. Now, even after deleting it, I still don’t have my bookmarks, and Firefox keeps creating profiles for me. I checked backup files, but I can’t find anything, or maybe I don’t even know which folder I’m supposed to look in. My browsing history is gone, and I think I also lost my saved passwords or usernames for websites I used.

I’ve already tried using firefox.exe -P and checking %appdata%\Mozilla\Firefox\Profiles\, but my bookmarks aren’t in either of those folders (.default or .default-release). Honestly, I really don’t want to believe I could have lost everything that easily.

I even used Recuva to try recovering files like places.sqlite and checked the bookmarks folders in the only two directories where those files existed, but it was pointless. Honestly, I still don’t even understand how everything got deleted just from manually creating a profile. I really didn’t expect something like this to happen.

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Not accessing my mail server

I just replaced my WiFi router and was able to get 5 messages after new network set up, but now it can't connect to outgoing or incoming mail server.. I double checked al… (read more)

I just replaced my WiFi router and was able to get 5 messages after new network set up, but now it can't connect to outgoing or incoming mail server.. I double checked all my setting with Spectrum and all looks good, but won't connect.

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blink of white starting firefox 150.

since v150 came out ive been having an issue where i get a flash of white on start up if i have Homepage and new windows as Firefox home with a wallpaper... i have re-ins… (read more)

since v150 came out ive been having an issue where i get a flash of white on start up if i have Homepage and new windows as Firefox home with a wallpaper... i have re-installed firefox and tested it as default and it still happens. seems the wallpapers have a delay till it displays properly.

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Firefox 140.10.2esr - old version and won't load profile

Hi all, Firefox 140.10.2esr Windows 11 Opened Firefox this morning and it said I was using an old version of Firefox and it couldn't load my profile. I have always used … (read more)

Hi all,

Firefox 140.10.2esr Windows 11

Opened Firefox this morning and it said I was using an old version of Firefox and it couldn't load my profile. I have always used the esr version.

I had a look at the compatibility.ini file under my profile and it had version 150.xx. Is that a bug with the last update?

To recover I backed up my profile then changed the compatibility version to the version of Firefox I am using. I was able to load my profile and while all my bookmarks and settings are there, my saved credentials are not. The key4.db and logins.json file are both still under my profile folder, they just don't seem to be recognised; no errors. Viewing the logins.json shows my encrypted credentials.

Does anyone know what is going on and how to resolve?

thanks

j

Open

Folder location cannot be opend after download.

Download arrow shows 5 recently added downloads. Clicking on the folder Icon next to the file does nothing. I cannot open file location. I tried Troubleshooting mode, did… (read more)

Download arrow shows 5 recently added downloads. Clicking on the folder Icon next to the file does nothing. I cannot open file location. I tried Troubleshooting mode, didn't help. I have totally removed FireFox using Revo Uninstaller Pro and reinstalled with no avail. What's next?

Open

Attempting to install Thunderbird on an additional desktop using same address as my original computer has.

Attempting to install Thunderbird on an additional desktop using same address as my original computer has. That was my question: Lin answered: Please quote any and all er… (read more)

Attempting to install Thunderbird on an additional desktop using same address as my original computer has. That was my question:

Lin answered: Please quote any and all error messages you see, in full, verbatim. Screen shots would be OK.

Who is your email provider?

Have you compared all account settings, not just the email and password?

Here's my answer to those questions: "Authentication error" "probably wrong configuration, username or password."

My email provider is MTA (Matanuska Telephone Association) Yes, I currently use Thunderbird in my other desk top and it works fine.

Open 10

mymercy.net will not load/log in after last firefox update.

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login scre… (read more)

After the last Firefox Update, I can no longer log into my healthcare website. It loads login screen, enter information and it fails to redirect, returning to login screen. mymercy.net works fine with Edge and Chrome. But I have Firefox set as my default to switching is a pain! I have cleared everything.. reloaded firefox and it still does the same. Tried it with 3 different computers with the same result, so there is something about the new update that mymercy.net doesn't like. any suggestions?

Open 6 18

RE-block remote content for individual message

I have remote content blocked as a default. If I choose to view remote content **for an individual message**, there seems to be no way to reblock it, because the yellow … (read more)

I have remote content blocked as a default. If I choose to view remote content **for an individual message**, there seems to be no way to reblock it, because the yellow bar with "options" disappears after you allow the remote content for that message. (Whoopsy! Changed my mind! Let's say I don't want the remote content to transmit that I opened the message a second time when I do so.)

Mail Content > Exceptions does not help in this case, since I allowed the remote content from a specific message, rather than allowing a wider permission, such as allowing remote content from a particular email address or website. Copying the message link into Mail Content > Exceptions (as suggested in an old post) doesn't work, either.

So it seems I am now stuck having remote content active each time I need to open that message?

Windows 11 Thunderbird = current at the time of this writing. (150.0.2 64bit)

Open 4 1

cannot set password for outgoing email

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find … (read more)

I have filled in an un-correct password a number of times due to incorrect language setting of my keyboard. Then the popup window for this disappeared, and I cannot find a place to enter password. What can I do? It is the password for outgoing email.

Open 5 1