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No Audio in Firefox only.

There is no audio on any website in Firefox only. I'm using Windows 11 Numbered list item When a video is playing there used to be an audio icon showing the tab is pl… (read more)

There is no audio on any website in Firefox only. I'm using Windows 11

  1. Numbered list item When a video is playing there used to be an audio icon showing the tab is playing audio, this does not show anymore.
  2. Numbered list item Firefox does not appear in the Windows volume mixer
  3. Numbered list item The Firefox Task Manager Utility 'Windows Media Framework Audio Decoder is always idle.
  4. Numbered list item I've restarted the Windows AudioSrv service and Windows explorer process

Nothing works. Please help.

Asked by rtwymanjr 4 months ago

Answered by rtwymanjr 4 months ago

  • Solved

When Firefox is on, Desktop Window Manager consumes a lot of RAM

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount o… (read more)

I have multiple monitors and most often have Firefox windows open on each. Lately, I've been noticing that the Desktop Window Manager process is consuming a huge amount of RAM. At the same time, consumption completely disappears with the closing of Firefox windows. Video: https://i.imgur.com/pHCa7Hh.mp4 (I left it for a while then closed Firefox windows) After a while, I noticed that already 13 GB of memory is being used by DWM. I don't know if sites affect behavior, but most often I have https://music.yandex.ru/home open

OS: Windows 11 (Microsoft Windows [Version 10.0.22621.1928]). Firefox: 115.0.1 (64-bit) Screen setup: 1 - 3840 x 2560 with 200% scale, 2 - 1920 x 1080 with 100% scale.

Asked by unavailable 4 months ago

Answered by unavailable 4 months ago

  • Solved

HTTPS-Only Mode seems to be permanently selected

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode'… (read more)

Firefox was working well on HTTP websites until a few days ago, but now HTTPS-Only Mode seems to be permanent. Despite changing settings to 'Don’t enable HTTPS-Only Mode', when HTTP sites are selected I get the same message as for 'HTTPS-Only Mode'. Also, if I select 'Enable HTTPS-Only Mode in all windows' and add exceptions, I get the same result.

Asked by baritone2 5 months ago

Answered by MarkRH 5 months ago

  • Solved

Unable to Sign in to Costco.com

I am unable to sign into Costco.com using Firefox. I get an error message: "Bad Request - Header Field Too Long HTTP Error 400. A request header field is too lon… (read more)

I am unable to sign into Costco.com using Firefox. I get an error message:

    "Bad Request - Header Field Too Long
    HTTP Error 400. A request header field is too long."

Turning off all extensions didn't help. Opening a private browsing window DID work. Using Chrome DID work.

Thanks!

Asked by compupix 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Does Firefox have apps like chrome and edge?

Chrome and edge have "apps" that let me make websites into separate windows and treat much like apps. I can do this for my calendar, notes, and timer websites, for instan… (read more)

Chrome and edge have "apps" that let me make websites into separate windows and treat much like apps. I can do this for my calendar, notes, and timer websites, for instance. I have yet to find a feature like this for Firefox. Does it exist? Is there a roadmap where this is being worked on?

Thank you

Asked by greenleebt 5 months ago

Answered by cor-el 5 months ago

  • Solved

White screen when loading config.office.com

Hi everyone, When i go to the website config.office.com in firefox there is just a white screen. Nothing more. Instantly white. I have checked if this is an issue at the … (read more)

Hi everyone, When i go to the website config.office.com in firefox there is just a white screen. Nothing more. Instantly white. I have checked if this is an issue at the side of Microsoft but it doesn't look like it is. The website does load correctly in Microsoft Edge.

I tried the following in Firefox: - Firefox is up to date (Version 115.0.2 64 Bits) , I have had this issue in other versions of Firefox too. It's not a new issue in this newest version. - Tried disabling all the security features in Firefox, disabling all add-ons, and disabling the extra security for cookies - Starting firefox in safe mode (Shift click on firefox, then open the website) - Checked the Network inspector. All packets have status 200 (See the first screenshot)

You can check the second screenshot for the white page.

Some help is appreciated :) Thanks!

Asked by Nathan Verkerk 4 months ago

Answered by Nathan Verkerk 4 months ago

  • Solved

Tabs from previous session no longer open on startup.

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothi… (read more)

I'm running version 118.02.2 (64-bit) of Firefox on Windows 12. I *always* have the 'Open previous windows and tabs' checked. Starting yesterday, Firefox opens with nothing other than a blank page. Luckily for me, this has happened in the past and I have a Bookmarks Menu folder with my default tabs saved. Even so, it's still frustrating.

Asked by CdnBookLover 1 month ago

Answered by cor-el 1 month ago

  • Solved

No option to Uncheck Underline Links

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settin… (read more)

Just updated to the latest firefox version 119, and noticed that the url links are now all underlined again. Checked the support page that says it can be undone in settings, but when I opened up to the said setting page, there's no option to uncheck underline links. Where else can underline links be disabled?

Asked by kkhoon77 1 month ago

Answered by cor-el 1 month ago

  • Solved

Typing in Google Search disappears

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happenin… (read more)

When I am typing in a search request in google, the type disappears frequently and I cannot even correct it because the whole line disappears. I thought this was happening when I misspelled a word but it seems to happen in other situations also. This is very annoying.

Asked by Thanzael 3 months ago

Answered by zeroknight 3 months ago

  • Solved

Firefox just stops working and has black screen after using it at random times

Firefox just turns into a black screen and becomes unusable. It has been happening for a long time now and i have checked RAM and CPU usage and they are all fine, as I ex… (read more)

Firefox just turns into a black screen and becomes unusable. It has been happening for a long time now and i have checked RAM and CPU usage and they are all fine, as I explored potential causes.

I will be using firefox and it just turns all black on all screens and is completely unusable. To use it again I have to force close all windows and reopen it and it works again.

This is a frequent issue that I have seen

Asked by K_A 2 months ago

Answered by zeroknight 2 months ago

  • Solved
  • Archived

Firefox won't load -- can't even reach home screen

So yesterday I got a new computer and downloaded Firefox to be my default browser. It worked fine the first few hours -- I was able to log into my account, set up my exte… (read more)

So yesterday I got a new computer and downloaded Firefox to be my default browser. It worked fine the first few hours -- I was able to log into my account, set up my extensions, and use the browser as intended. A few hours in, though, it completely crashed on me. I am unable to go to new websites, refresh a page, open bookmarks, log in to my Firefox account, or even open settings; the home screen also doesn't load when I open a new tab. Literally the only thing I can do is freeze the Bookmarks Toolbar and customize the Toolbar. I tried closing and reopening, refreshing/resetting the browser, restarting my computer, going into Troubleshoot mode, deleting and redownloading the application, but nothing is working. I have no trouble with Firefox on my previous computer or my phone, and Edge is working fine on this computer. I don't know what to do anymore. Any help would be much appreciated.

Asked by nenecessitepasreponse 1 year ago

Answered by nenecessitepasreponse 1 year ago

  • Solved
  • Archived

Firefox 96 not loading pages, or even home page

Submitting using Chrome, which may have to become my default browser. Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000 Since installing FF 96, the program ha… (read more)

Submitting using Chrome, which may have to become my default browser.

Firefox 96.0. Windows 11 Pro Version 10.0.22000 Build 22000

Since installing FF 96, the program has stopped loading pages. Will not even load home page. Starting in troubleshooting mode sometimes works, but sometimes does not.

No extensions are installed.` I have tried Refreshing. I have uninstalled and reinstalled. Neither helps. Multiple instances of FF are started with every launch, even when the launch results in a blank page.

Any advice would be helpful.

Thank you,

Steven Sacks

Asked by steven.sacks 1 year ago

Answered by steven.sacks 1 year ago

  • Solved
  • Archived

Firefox bookmarking problem

When I go to bookmark a web site, as I start to type the bookmark folder name it vanishes. I have to go into the bookmarks folder, find the no name folder and type in th… (read more)

When I go to bookmark a web site, as I start to type the bookmark folder name it vanishes.

I have to go into the bookmarks folder, find the no name folder and type in the new folder name. 

As I start typing I have to enter the first letter twice as first strike does not work.

I have thousands of bookmarks which are set up in a Book, Chapter, Paragraph, Sentence format. So when a new folder goes missing it is easy to find the unnamed or a folder with no name. Thank you for the help.

Asked by bonner martin 1 year ago

Answered by bonner martin 1 year ago

  • Solved
  • Archived

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task m… (read more)

firefox not opening since 2022-01 Cumulative Update for Windows 11 for x64-based Systems (KB5008353). I reloaded Firefox. Google Chrome and Microsoft edge work OK. Task manager shows running but stats never change 0% CPU/0.2MB Memory

Asked by anew_phase 1 year ago

Answered by anew_phase 1 year ago

  • Solved
  • Archived

lost all the websites listed on the side of the browser

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the… (read more)

the new update removed all of the websites that were listed in catagories on the left side of the browser window and I don't know how to put them back. They were all the important websites that I go to regularly.

Asked by joann4 1 year ago

Answered by cor-el 1 year ago

  • Solved
  • Archived

Firefox Developer Edition - Windows 11 Issue

Ever since upgrading to windows 11 firefox developer edition will not work for me at all. I have reinstalled it multiple times now and every single time its the same th… (read more)

Ever since upgrading to windows 11 firefox developer edition will not work for me at all.

I have reinstalled it multiple times now and every single time its the same thing, after a fresh install I can open the browser, use it once, close the browser and then it breaks and I am unable to use it again - sometimes i cant even open it up again it creates a background process in the task manager but never appears.

  • - None of the tabs will load anything at all including any of the settings pages or debug/troubleshooting page (about:<page>) - its like it doesnt even attempt to load anything its completely unresponsive
  • - Clicking on any buttons in firefox/options menu do nothing
  • - If i close it i see between 2-10 firefox processes appear in my task manager which i have to go through and end each task before i am able to open the browser up again and even then that doesnt always work.
  • - Because it opens a bunch of processes when you close the browser and this prevents it from re-opening it is not possible to put it into troubleshooting mode
  • - Even after a fresh install (described below) after re-installing the browser it always opens for the first time with a message saying that 'I have reinstalled firefox would i like to refresh the browser' with a button to refresh - If i click this refresh button it instantly breaks it

In order to fix this I have to completely remove firefox from my machine including:

  • - Everything in my users folder
  • - Everything in program files/programdata
  • - Search my C:\ drive and remove all traces of mozilla/firefox i can find
  • - Clear all temp files
  • - Run a disk cleanup
  • - Restart my machine

Before i can attempt to install firefox again. If i dont do this after i reinstall it opens firefox up in exactly the same state it was in before i uninstalled it, same tabs open & completely unresponsive.

Asked by Web Passion 1 year ago

Answered by Web Passion 1 year ago