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  • Solved

Firefox keeps crashing when it opens.

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan … (read more)

I've now installed Firefox several times including at least one clean install. I've worked through all the support pages on how to fix the problem, including system scan using MalwareBytes, and removing extensions, but the problem persists.

To be more precise, sometimes it just crashes immediately leaving the notices shown in the image. Sometimes it opens and stays for a while but then crashes with a similar notice.

Crash reports:

bp-945b32f1-96b3-4233-ba19-03c310221026 26/10/2022, 12:02 bp-2af09469-4ba1-4531-8406-5e0f70221026 26/10/2022, 12:02 bp-d7d56904-ca94-4397-812d-a39260221026 26/10/2022, 09:55 bp-7e88f783-318e-4401-b825-89a810221024 24/10/2022, 18:50

Hope someone can help.

Asked by chris502 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

Tab List

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team d… (read more)

How do I remove this crap tab list? I don't want that option, Firefox just updated and added it as a fixed function. Honestly it seems that the Firefox development team does not care about the interests of users, currently I need to use 2 browsers because one of them does not have an option to create shortcuts to the sites I frequent

Asked by Walison 1 month ago

Answered by Walison 1 month ago

  • Solved

Request for a "Link to Highlight" feature like from Chromium based browsers

Is it possible to request a feature for Firefox called "Link to Highlight"? Chromium based browsers have a feature where you can make a selection of text on a webpage and… (read more)

Is it possible to request a feature for Firefox called "Link to Highlight"?

Chromium based browsers have a feature where you can make a selection of text on a webpage and in the right click context menu select: "Copy link to highlight", which copies a link to the webpage, with an appended selection like so: "#:~:text=Steps%20to%20reproduce%20the%20issue%3A". Then when the link is clicked, the Chromium based browser would scroll down to the match of the text, flash a colour to show where it is, and tint the text with a subtle highlight. The text in this example would then be "Steps to reproduce the issue.". This helps in my workflow when using a browser, so this feature would make me super happy.

Asked by Christoffer Kragh Pedersen 1 month ago

Answered by Balázs Meskó 1 month ago

  • Solved

Using 1Password 8 with the latest Firefox browser Version 106.0.1 (64 bits)

Before today, my 1Password 8 password manager worked just fine with Firefox browser on Windows 11. I updated my Firefox browser to 106.0.1 (64 bits) today and all of a su… (read more)

Before today, my 1Password 8 password manager worked just fine with Firefox browser on Windows 11. I updated my Firefox browser to 106.0.1 (64 bits) today and all of a sudden my 1Password manager stopped filling in my usernames and passwords for me into my logins. How do I get this functionality back so my 1Password manager works with Firefox again? Is there some setting that I failed to update in Firefox? Thanks. MR

Asked by MJR3 1 month ago

Answered by MJR3 1 month ago

  • Solved

Disable Firefox Private Browsing taskbar

I really hate the new version of private window which separated from the main Firefox windows group. I'm using windows and I pinned a lot of application in my taskbar and… (read more)

I really hate the new version of private window which separated from the main Firefox windows group. I'm using windows and I pinned a lot of application in my taskbar and I don't need new one. I already making habit to use private browsing for lot cases daily since years ago using same window group and this new taskbar entry ruin my productivity.

Is there a way to disable this behavior? stop wasting space on my taskbar.

Asked by SirusDoma 1 month ago

Answered by TyDraniu 1 month ago

  • Solved

firefox crashes after start escalate

Hi there, can anybody pls help? Firefox crashes right after start. Haven't used the computer for couple of days. When I started firefox yesterday all tabs were gone and f… (read more)

Hi there,

can anybody pls help?

Firefox crashes right after start. Haven't used the computer for couple of days. When I started firefox yesterday all tabs were gone and firefox only shows one tab with a weird page trying to sell me sth. I have Tab session Manager but all sessions were gone - nothing to choose from to restore. So I copied and pasted an older session in the session folder as the new current session. Worked fine. Starting the computer today the situation is worse: again all tabs gone and as soon it starts firefox only shows me one homepage and two seconds later it crashes... Tried updating my windows security, searched for viruses, installed cccleaner, installed latest version of firefox again - nothing helped.

What else can I try?

Asked by Orpheums 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

How to disable Enhanced Tracking Protection on all sites and for every FF session. Choosing Custom, and deselecting all check boxes doesn't work.

I have tried the suggestions as described in the following article: https://support.mozilla.org/bm/questions/1273784 However, am still having the issue. It's as if the s… (read more)

I have tried the suggestions as described in the following article: https://support.mozilla.org/bm/questions/1273784 However, am still having the issue. It's as if the settings are totally ignored. I am using version 108.0a1 of Firefox developer edition. Ideally what am trying to achieve is away to disable all features of ETP. I figured setting it to custom with all values unchecked would have done the trick but it's not working. What works is if I add the site to the list of Exceptions for Enhanced Tracking Protection, then I will see all Ads loaded just fine on the page. However, this is not viable for me as I have a large list of sites that I visit, and I need to see the ads on them.

Does anyone know of a way to get around this feature in FF?

Is there another setting am missing from the previous article?

Asked by bjorn22 1 month ago

Answered by James 1 month ago

  • Solved

Multiple speakers - one not visible in Google Meet but

I have two audio devices for audio output (speakers) on my PC. One is for music and the other is a Jabra device for conferences. When using Google Meet, only one of the d… (read more)

I have two audio devices for audio output (speakers) on my PC. One is for music and the other is a Jabra device for conferences. When using Google Meet, only one of the devices is available to me (the music speakers). What is strange is that when I am using Zoom or Teams both devices are available and selectable.

Echo cancellation would be better if I could use the Jabra device for Google Meet calls.

I am using Firefox / Windows 11 (Version 10.0.22621 Build 22621).

Thanks in advance!

Asked by constantine1 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

No Sound in Firefox

I have Win 11 pro, Computer is new. I believe after installing a windows update this week KB5018427, There is no sound on Firefox. (was working fine before). Other browse… (read more)

I have Win 11 pro, Computer is new.

I believe after installing a windows update this week KB5018427, There is no sound on Firefox. (was working fine before).

Other browser like Chrome and Opera are fine.

I have cleared cache, reset firefox and the usual troubleshooting (including if the tab is on mute).

All sound drivers are up to date.

Can anyone help?

Asked by mbakrania 1 month ago

Answered by mbakrania 1 month ago

  • Solved

Scroll wheel click no longer works in Firefox exclusively

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox. Wha… (read more)

Ever since yesterday, scroll click (I use it to scroll through websites) has stopped working in Firefox. Works in in programs, other browsers, etc., just not Firefox.

Whats weird is it still registers a click when I use it, so I can lick on links with it if I want, but the function of scrolling, either by clicking once and using my mouse to go up and down, or by clicking an holding, no longer works.

I've tried disabling add-ons, incognito mode, nothing seems to work.

Asked by firefox.6hauh 1 month ago

Answered by firefox.6hauh 1 month ago

  • Solved

youtube video quality not going over 480p

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (… (read more)

i just last night switched to Firefox and i am loving it! the only issue i have is that YouTube does not seem to be able to go over 480p no other website has this issue (for ex twitch) and if this could be fixed i would never go back to chrome

Asked by biqxed 1 month ago

Answered by jscher2000 - Support Volunteer 1 month ago

  • Solved

Your browser is being managed by your organization problem

I installed mozilla today and I looked in to my settings and found this message "Your browser is being managed by your organization." I am not part of any organization si… (read more)

I installed mozilla today and I looked in to my settings and found this message "Your browser is being managed by your organization."

I am not part of any organization since this is my home pc.

I checked the forums but i couldn't solve this.

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Mozilla\Firefox and HKEY_CURRENT_USER\SOFTWARE\Policies\Mozilla\Firefox doesn't exist for me and i don't use avast.

On about:policies it shows "Certificates-ImportEnterpriseRoots-true"

What is this ImportEnterpriseRoots thing?

I'm using a laptop with windows 11.

Can anyone help?

Asked by tiagoherdade2 1 month ago

Answered by jonzn4SUSE 1 month ago

  • Solved

firefox wont start. have tried nearly everything to remove and re-install

Firefox stopped working today. Every time I launch it, it responds with: "Firefox is already running, but is not responding. The old Firefox process must be closed to o… (read more)

Firefox stopped working today. Every time I launch it, it responds with: "Firefox is already running, but is not responding. The old Firefox process must be closed to open a new window."

I launched Task Manager and killed the active processes, relaunched ff - did not resolve the issue.

I have uninstalled and reinstalled ff multiple times - did not resolve the issue.

I have removed the lock as per here: https://support.mozilla.org/en-US/kb/firefox-already-running-not-responding#:~:text=Right%2Dclick%20on%20an%20empty,it)%20and%20click%20End%20Process.

I have verified the access rights as per here: https://www.minitool.com/news/fix-firefox-is-already-running-but-is-not-responding.html

I have completely removed all the mozilla entries from both Program Files AND in the registry, then reinstalled. did not resolve the issue. registry instructions from here: https://www.reddit.com/r/firefox/comments/s9lguc/how_to_completely_uninstall_firefox/

I have tried to delete existing profiles AND create a new profile but I always get an error: "An unexpected error has prevented your changes from being saved." https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles#w_start-the-profile-manager-when-firefox-is-closed

I'm out of things to try. Hate to abandon Firefox but I'm at the end of my capabilities.

Asked by list-a 1 month ago

Answered by list-a 1 month ago

  • Solved

Firefox and Tor both wont launch if installed in default location

If i move the directory to anywhere else it launches In the default location it wont launch - No errors - cannot launch in profile manager mode - cannot launch via cmd -… (read more)

If i move the directory to anywhere else it launches In the default location it wont launch - No errors - cannot launch in profile manager mode - cannot launch via cmd - cannot by going to C:\Program Files\Mozilla Firefox\ and launching firefox.exe literally nothing happens

Asked by Nixos 1 month ago

Answered by Nixos 1 month ago

  • Solved

Fonts on Various Sites Are Too Heavy/Bold

I've tried to search and found some other posts about this, but not a ton... leading me to believe there is something wrong. Issue: Fonts on some sites are too heavy/bol… (read more)

I've tried to search and found some other posts about this, but not a ton... leading me to believe there is something wrong.

Issue: Fonts on some sites are too heavy/bold (vs appearing correctly on Chrome/Chromium browsers) Environment: Windows 10 or 11, Firefox stable (currently 105.0.1) Example site: https://www.subaruoutback.org (this is not the only one, just an example) Workaround(s): I can do one of two things... I can either enforce browser fonts globally, which fixes the issue but then also break some sites in other ways or I can use an add-on to let me selectively enforce browser fonts as needed (which is what I am doing).

Screenshots attached, this is my experience on multiple PCs (Windows 10 and 11). One image is from Firefox, one is from Chrome.

On some sites, it isn't a huge deal... maybe just looks bad but is functionally fine. On some sites the issue is more impactful and actually creates readability issues.

Of course I can continue to work around the issue, but ideally I would like to fix it.

I did read that there are some changes site owners can make for font handling, but obviously requesting that sort of thing isn't realistic in a general sense.

Thank you!

Asked by DrSuSE 2 months ago

Answered by DrSuSE 1 month ago

  • Solved

Audio stops when monitor turns off and on

So this problem is isolated with Firefox as it doesn't happen with Edge or VLC on this pc. If I have Twitch or Youtube, probably any other audio or video playing, open wh… (read more)

So this problem is isolated with Firefox as it doesn't happen with Edge or VLC on this pc. If I have Twitch or Youtube, probably any other audio or video playing, open when I turn the monitor off the audio will no longer go through properly when it is turned back on. The video is still playing fine but the audio isn't going through properly. Refreshing the page fixes the issue.

I have made sure to disable all other audio outputs and defaulted the current HDMI output. Audio playback works fine on every other application that I have tried.

Running Windows 11.

Asked by joshs1331 1 month ago

Answered by joshs1331 1 month ago