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Tried to go to Amazon (I have a Prime acct.) on my desktop. Mozilla asked for my PIN. I don't have my PIN. Mozilla said go to Settings and Accounts to add a new PIN. I went to Firefox/Mozilla settings and could not find Account in order to get a PIN. I tried searching in Settings on Account; nothing. I scrolled and clicked around and could not find what I needed.

I am old but far from tech illiterate. I've worked on computers since the mid-1980s. I've had this sort of layered problem with Firefox before. Firefox has been my preferred browser since the 1990s, I believe. I appreciate the concerns with privacy and safety in browsing. But I've run into this sort of problem a number of times. I need to know how to address the PIN issue. I'm happy to get a new PIN if I could only find a way in the browser's settings to do just that.

And, by the way, the password I had for Firefox/Mozilla would not work, though I have it written down, know my entry was correct, keep my passwords in a safe place. I had to open my account on Firefox/Mozilla with Google, which, of course, meant entering another password and doing verification via iPhone. And, of course, I ended up entering with Google and the entry was associated with my secondary email address. That, unfortunately, is not the email address my Firefox/Mozilla account is associated with. It is associated with my primary email address.

All of this takes way more of my time, the customer's time, than I intended when all I wanted to do was open Amazon and print a return label on a product I had ordered. The ridiculous process has left me pretty pissed off.

Frankly, I'd be happy to simply enter my Amazon password to complete the task I need to complete, but Firefox is in the way! Please make your security add-ons clearer and more easily worked with. And please let me know how I can get a new blasted PIN! Of course, I will evidently have to change my Firefox/Mozilla password, as well, since you will no longer accept my current password that, BTW, was made in the past 6 months.

Ugh! Just recognized that I have to wait for another user to volunteer some sort of advice on this. That just makes me madder. I excised my actual email addresses, primary and secondary, from this message because I initially didn't realize this just goes out to a generalized community to see if anyone has something to offer.

Getting closer to abandoning Firefox.

All of a sudden, I cannot login to my QNAP nas to perform any administration.

First it issues a self-signed certificate error. Then it issues a MOZILLA_PKIX_ERROR_CA_CERT_USED_AS_END_ENTITY after I've imported the certificate into the Firefox internal CA.

I am completely locked out of being able to manage my NAS because of this issue. I could issue another certificate, but, I can't actually install it. I could update the software in the unit to see if QNAP has fixed this issue, but I can't get into administer the device at all.

You people need to allow users to over-ride security concerns where errors such as this occur. The whole purpose of security exceptions is to prevent this kind of stuff from happening.

Please help and please give your users a way of managing this situation.

After the most recent update, all of my Firefox tabs, bookmarks, and general UI fonts have gotten larger. Is this intended or a bug? There are not options that I know of to reduce the size of the fonts to how it looked previously either.

Starting this morning Firefox is not letting me log in to some pages. Other pages i can get into but they do not display/load properly. Everything was working fine on Friday. What changed?

I reinstalled windows, installed firefox and signed in but my bookmarks (toolbar) have not sync'd, I have bookmarks toolbar set to always show, and my android phone has firefox installed and the bookmarks are there, they just will not sync to my pc, whats up?

Hello! I am an avid user of firefox (especially with adblockers) on a windows 11 PC. Unfortunately, I have recently been experiencing an issue where when I attempt to open firefox, a window will open for a split second before instantly closing again. My PC is up to date, I have tried refreshing firefox and doing a clean install, but cannot seem to overcome the issue, or even open it in safe mode. Does anyone have any advice? Many thanks in advance!

when i open firefox (including opening a new tab) my CPU peaks at 100% on all cores for a few seconds. this is without any pages loading and without many heavy extensions (all i have is malwarebytes and dashlane)

My mail checker extension isn't working right in Firefox. Extension Link I was able to find an error using Developer Options but I don't know if the error is even related to the extension or if it is even useful. If anyone would help me, I would be very grateful.

HI Mozilla, I have recently purchased a new laptop and am setting up my desktop icons. I have the latest version of Firefox on both the old one and this one. also Windows 11

On the old computer (which I set up 18 months ago and still works) the desktop icons show the website logo. The correct logo appears for any newly opened websites for which I set a desktop icon.

On this computer all website desktop icons show the Firefox logo and not the website logo. This happens whether I drag the address or the lock symbol. I can change the icon using the inbuilt menu, but this is tedious and I would prefer them be the correct ones.

The correct logo appears if I right click on an app in the start list and drag it to the desktop.

Consequently I think the above is a Firefox problem.

I have been using Firefox for some years very successfully.

Regards Peter Adam Brisbane Australia

There are four (!) instances of Firefox now in Default Apps (Windows 11). From what I can glean from searching online, the fixes either involve messing with the Registry or uninstalling/reinstalling Firefox, but even these measures do NOT prevent the multiple instances from recurring with further updates. The Control Panel only shows one instance of Firefox.

What is the best approach to this problem? A "fix-it" tool would be most welcome.

Lately I installed a new PC, and tried to download FireFox and sync my data. But my data seems like a few years ago, not as new as another PC I have now. I'm sure I have logged in with same account on them, how's this happend?

how do I fix column back to its original. I mistakly renlarge it.

on the very top of the page right side there are three images that refer to the page. it usually show one box now it shows two. I want to go back to one.

What in the actual hell is going on? Since when did this become a problem? Website ends with .to instead of .com but this has literally never caused me any problems on this machine and I've been using the same extensions/add-ons since I bought it. It's been at least 3-4 years. Windows 11 24H2 (latest update) Firefox Version 140.0.2 (latest update) No settings have been changed, aside from my updating the browser and/or my operating system. Please help.

Website if that even matters. https://1337x.to

For about a week now, every time I try to share something to a friend of family member - all I get is the rotating circle in the messenger window that pops up. If I cut-n-paste the URL to the thing I want to share, it works fine in messenger......

To sign into my Amazon account, I'd like to enter only my email address and my password.

But I have to enter my email address and my passkey. A verification code is then sent to my email address. I then need to enter that verification code to complete signing into Amazon.

On the Amazon's Sign in page (where I enter my passkey), it says "This request comes from the app 'firefox.exe' by "Mozilla Corporation".

How do I disable the two-factor (aka two-step) authentication for Amazon in Firefox?

Why on earth would you remove the ability to select move multiple tabs anywhere in an open window browser???? Until recently, I could select the first and last tab, hold shift and move them anywhere I chose. Now that feature doesn't work at all. It duplicates one tab or I'm given a choice to move to the front or last of all open tabs! Please give me the feature back!!1

When I try to launch firefox, it opens only on the taskbar for a split second and doesn't launch. I don't see the program appear at all on task manager. I've restarted my computer and reinstalled multiple times. This problem persist across multiple computers

I had not used the Firefox browser in a few days, so when I went back in today it asked me to update it. I did, and now every page I go to freezes and the browser locks up. Is there some way to get rid of this latest update? I have Windows 11.

Since Mozilla made Firefox Beta's update (B141.05), a few days ago, most fonts (.ttf's) and icons (.ico's) are matching the same color as the background (.bmp's) of the pages. Who else has noticed so? This does not help any user on any system. Connect.Mozilla.org - Who Agrees that Most Fonts are Camouflage to Websites?