Showing questions tagged: Show all questions

Firefox won't open log in pages

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need fo… (read more)

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

Asked by Lynnkeogh 2 months ago

Last reply by zeroknight 2 months ago

Importing bookmarks from a different moxilla account

Is it possible to import bookmarks for a different Mozilla account. Apparently I have 2 different Mozilla accounts. I had been using (I'll call it account #1) for quite… (read more)

Is it possible to import bookmarks for a different Mozilla account. Apparently I have 2 different Mozilla accounts. I had been using (I'll call it account #1) for quite a while, and recently subscribed to Mozilla VPN service. When I subscribed i gave it login info for "Account #2". How can I keep the logon info for the VPN, and get my bookmarks imported from the old (routinely used account #1) ? Or, can I change the VPN service to the old account (account #1)? I know how to add another device to the VPN account, but the "accounts" are on the same "device".

Thanks...

Asked by larryag 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

Viewport in the devtools going out of bounds when resizing the viewport

Hello everyone, I’m a fan of Firefox due to its efficient handling of webpage caching and memory management. However, I often find myself switching back to the Chromium-b… (read more)

Hello everyone, I’m a fan of Firefox due to its efficient handling of webpage caching and memory management. However, I often find myself switching back to the Chromium-based Edge browser due to one specific feature in its DevTools. In Edge, when I resize the viewport, it stops at a certain limit. If I want to resize it further, I can zoom out and then continue resizing. I find this feature very useful. Is there a way to have similar functionality in Firefox? I’m currently using the Firefox Developer Edition.

Asked by Aditya 2 months ago

FF: 124.0.2: Grouping of Tabs

Hail all: OS: W11Ent_x64 V: 22h2 (b: 22621.3447) FF: 124.0.2 x_64 I tried several "Group Tabs" add-ons, like: Simple Tab Groups. Tab Group. And I few I can't even recall… (read more)

Hail all:

OS: W11Ent_x64 V: 22h2 (b: 22621.3447) FF: 124.0.2 x_64 I tried several "Group Tabs" add-ons, like: Simple Tab Groups. Tab Group. And I few I can't even recall the name from. Yet, none works. Not ONE.

Now, I use Edge as well, on my corporate system that I got from work. Personal PC I use FF on.

But, the Edge Tab Grouping, which allows tabs to be "put to Eco-Sleep", while hidden the open tabs by clicking the Group-Tab Icon, is a feature I sorely miss in Firefox.

Odd, as, so many requested this feature, how come it has not been implemented over the many years of people asking?

Either way: Does anyone know a good, WORKING add-on that does the "Edge Thing" with FF tabs, please? Since, I often got like 200 tabs open, which is a real misery without Tab Grouping and "Hiding".

Thank you aforehand: Ke'Ylan.

Asked by Ke'Ylan Abaddon Banthraxx 2 months ago

Last reply by cor-el 2 months ago

Poor screen resolution on extended display

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the dockin… (read more)

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the docking station except for one issue with the newest laptop... The screen resolution, only on firefox on the one laptop, (everything else is fine) is completly out of whack. I have tried the zoom function but no luck. I have trawled the internet but all the solutions are from 10+ years ago and refer to different versions of firefox and windows. I am not a computer geek so please dumb down any advice.

Asked by Simon 2 months ago

Last reply by cor-el 2 months ago

Washington Post articles are only partially displaying (fully displaying in EDGE)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based process… (read more)

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Asked by bbcgrrrl 2 months ago

Last reply by zeroknight 2 months ago

Firefox / Windows 10 Constant Need to Refresh

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any… (read more)

Almost every time that I open a new session of Firefox I get a message that there is a problem and it needs a refresh, which removes the extension I use all the time. Any ideas why this keeps happening over and over and what I might to resolve the problem?

Asked by irisheddie 2 months ago

Last reply by cor-el 2 months ago

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookm… (read more)

open app on desktop, closes within 40 seconds whether browsing, playing a bookmarked game or just watching opening page. I uninstalled app, reinstalled with saving bookmarks then without saving apps, it stills closes

Asked by chuckennedy.sr 2 months ago

Last reply by zeroknight 1 month ago

Firefox too big to catch the top bar after using bigger screen

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to mo… (read more)

Can someone please answer how to reset firefox size after you've been using a bigger screen and go back to the laptop the top bar is lost way up and I cant catch it to move it to resize the firefox window. Using Fn and F11 to go into maximize mode doesnt help me at all cuz I end up in full screen on the FHD screen but cant grab and drag the window to resize it again - and please NO comments about using FN and F11 again. This is an issue thats been since years - cant figure out why ppl who are tryin to help think others dont know the difference between maximization and the window being bigger than the laptop screen and being lost. So FIREFOX key-shortcut for window size reset URGENT PLEASEEEE - Im having this issue couple times a week. To fix it I gotta go again to the bigger screen reduce the size of the window and then disconnect - which is soooo horrible.

Asked by maple22 2 months ago

Last reply by cor-el 2 months ago

Sudden, aggrevating, issue as of this morning.

I keep getting this message every time I try to access a website I haven't accessed for a while : see attached graphic. How can I get this to stop ? … (read more)

I keep getting this message every time I try to access a website I haven't accessed for a while : see attached graphic.

How can I get this to stop ?

Asked by MSteve 1 month ago

Last reply by zeroknight 1 month ago

no audio/video

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new … (read more)

it keeps popping this message up "firefox is installing components needed to play audio or video on this page, please try again later" its been saying this since the new update and keeps telling me failed to check for update.

Asked by CellKey 2 months ago

Last reply by zeroknight 2 months ago

Failure to connect when clicking on verified url links

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding… (read more)

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding that site." This has happened ever since loading the most recent version of Firefox (124.0.2) and it is very, very frustrating. What is causing this? Even in "safe" mode this occurs. Please rectify this situation. I do not want to have to change browsers after more than 20 years with Firefox.

Robert Jonathan Blue

Asked by vze2dp6g 2 months ago

Last reply by zeroknight 2 months ago

Prime Video - Picture-in-Picture subtitles aren't working

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the origina… (read more)

When using picture in picture on Prime Video, my subtitles aren't showing up in the window, but instead on the original page, despite prime video being one of the original supported websites. Any ideas on how to fix?

Asked by Veronica 2 months ago

Last reply by jonzn4SUSE 1 month ago

Extension only for bookmarks icons

Can you recommend some kind of extension thet will only check current icons for the bookmarks? Just that. I don't need duplicate bookmarks checker, inactice checker and G… (read more)

Can you recommend some kind of extension thet will only check current icons for the bookmarks? Just that. I don't need duplicate bookmarks checker, inactice checker and God knows what else checker. Just icons, that's good enough for me.

Asked by binks77 2 months ago

  • Solved

Gmail endless login loop (but only in Firefox)

Hi I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless… (read more)

Hi

I've been having an issue logging into Gmail using Firefox. I've used both Gmail and Firefox for years and have never had a problem, but I now get stuck in an endless loop on the Gmail login page. I select my account, enter my password, then get sent back to the account selection page.

The problem seems to be relating to me trying to link two Gmail addresses so that mail from one is forwarded to the other. I set up one account this way without any issue, but when I went to do it with a different account, I got an error code. After that, I was logged out of Gmail in Firefox and haven't been able to log back in.

Things I've tried so far:

  • Using a different browser. I can log in without issues in Chrome.
  • Logging in with a different method. Neither my password nor my passkey work.
  • Logging in with a different Gmail account. All of my accounts seem to be stuck in this way.
  • Disabling all my extensions. This doesn't help.
  • Clearing Firefox's cache. No luck here.
  • Restarting Firefox and restarting my PC. Turning it off and on again doesn't fix it.
  • Contacting Google support. They said they think it's a browser issue as I don't have any problems using Chrome.
  • Using Firefox's private browsing mode. This does work and I can log in to Gmail. However, I don't know exactly what the problem is because I've disabled all my extensions and cleared the cache in regular browsing mode and still can't log in that way.

So I have a partial solution (using Firefox's private browsing mode) but it's not a long-term fix. What else can I try? Has anyone else seen this problem before and been able to fix it?

Asked by alexblake2 2 months ago

Answered by zeroknight 2 months ago

Download does Not Download..

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps sho… (read more)

Due to repeated issues over a week, I uninstalled Firefox days ago. Tried to Reinstall it repeatedly on same device several times. It was working before..BUT it keeps showing its downloaded on Settings but Firefox download page keeps showing "DOWNLOAD" Tried several times. Not my computer. Nothing works to resolve it.. Windows 11..

Asked by Linda 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago