Showing questions tagged:

Toggle off split in context menu

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount… (read more)

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Solved 1 5 51

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 3 5074

Cannot find or turn on Firefox VPN.

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the… (read more)

I'm using FF 150.0 on a Windows 11 PC. I've signed into my Mozilla account but cannot find any mention of the Firefox VPN anywhere on the toolbar or menus except for the splash page that says "Try FF VPN". I'm in Colorado, US. Anyone have a clue?

Solved 1 2 37

Translation button in search bar dissappeared

Since the last update (V. 148.0 ) the translation button in the search bar has gone. I have checked settings there is nothing and there is no translation option in thew … (read more)

Since the last update (V. 148.0 ) the translation button in the search bar has gone. I have checked settings there is nothing and there is no translation option in thew hamburger menu. What have you done !!!

Solved 2 1 140

I deleted the VPN button after the latest update and would like to get it back. Any thoughts?

I deleted the VPN button after the latest update and would like to get it back. I found VPN in the Settings but the VPN button is disabled, and nothing happens. Need sugg… (read more)

I deleted the VPN button after the latest update and would like to get it back. I found VPN in the Settings but the VPN button is disabled, and nothing happens. Need suggestions -- thanks.

Solved 3 1 86

After version 149 update, search returns blank page on yahoo

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have… (read more)

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have to click reload for the search results to show up.

Is anybody else having that problem? Seems to be yahoo search specific but not 100% sure.

Dan

Solved 19 1 156

PiP/Picture-In-Picture Freezes the Whole Browser

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a … (read more)

Recently, whenever I put a video in PiP, the whole browser freezes. I'm not sure what causes it. The PiP player itself is playing and working fine, it's the browser as a whole that freezes completely. I can play/pause and even pop it back to its tab, but when I do, the browser is inaccessible to me because it freezes, despite the video still playing normally. I can only terminate the browser with Task Manager, otherwise the video will continue playing and the Firefox process goes on the background.

I have tried Googling for a way to fix it, but nothing seems to work. Some of the recommendations were to turn Hardware Acceleration off, allow autoplay, upgrade GPU drivers, and test in Troubleshoot Mode. I have autoplay completely off (including in about:config) and gave an exception to YouTube. I don't think this is the problem though, because I've had it set up this way for a long time, and the browser freezing only started happening recently. I have had Hardware Acceleration off for a while too, so it's not because of that. My GPU drivers are up-to-date (Nvidia). The browser still freezes in Troubleshoot Mode.

The problem is not limited to YouTube. Wherever I can pop the player off with PiP, it will freeze the whole browser (like Twitch or any other site with video player capabilities). I tried playing a video in a different browser and it worked just fine with no freezing, it only happens in Firefox.

I noticed that the common issue people report is the PiP player itself freezing, but my case is the exact opposite. The PiP plays fine while the rest of the browser freezes. I really like this feature and don't want to turn it off if possible. I like to pop the video out and watch it play while I scroll around on my desktop.

Solved 2 132

The Cache is never completely cleared, why?

According to my settings, Firefox should clear the cache completely. Bur it is never fully cleared, there are always about. 9.3 MB left at the temporary data. It should b… (read more)

According to my settings, Firefox should clear the cache completely. Bur it is never fully cleared, there are always about. 9.3 MB left at the temporary data. It should be 0 MB. Even clearing the cache "manually" does not clear it completely. HOW CAN I CLEAR MY CACHE COMPLETELY? (Firefox / Windows 11)

See two attached Screenshots

Locked 1 31

Be careful. Something doesn't look right

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even… (read more)

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even when i go to the advance and say proceed. Nothing happens and i'm getting no where. I know many of the sites don't have anything to do with asking for credit card, Scam or even having popup's. I test the sites in other browsers and there work without any issues. But Firefox is starting to lock me out of many sites due to this. How can i make this stop. As i used Firefox for many years.

The sample that is in the screenshot is a Anime data base that i have also used for years. But today shows this. But was working fine yesteday. What is going on and how can i fix it. So i can start using the browser that i love on the sites i want to.

Solved 6 69

YouTube videos are too dim unless hovering over thumbnails

Videos in YouTube play at about 50% brightness in full screen and not full screen, unless hardware acceleration is turned off, my mouse is hovering over an auto play thum… (read more)

Videos in YouTube play at about 50% brightness in full screen and not full screen, unless hardware acceleration is turned off, my mouse is hovering over an auto play thumbnail, or when the video is not in full screen and I open the right click context menu on the video.

I have an AW3225QF HDR monitor and an RTX 5070ti

Solved 2 28

Strange, unpredicted instructions

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore,… (read more)

I've tuned in to Firefox this morning to find that I'm kind of shut out, no access to my usual apps, and required to enact some difficult backing up etc. When I explore, it seems to relate to Windows 10 losing its backup from Microsoft. But I'm running Windows 11, not 10. What's going on? Is this legitimate? If so, why is it complicated and why wasn't it forewarned (by Firefox)?

Solved 6 117

Regaining Bookmark Access

When I restarted my computer, I was signed out of Firefox. I didn't remember my password and didn't realize creating a new one would deny me access to my bookmarks. Can … (read more)

When I restarted my computer, I was signed out of Firefox. I didn't remember my password and didn't realize creating a new one would deny me access to my bookmarks.

Can I recover my bookmarks? The restore function only lists today as an option after my new password was set (empty). I have no recovery key.

Solved 1 79

Firefox sponsored shortcuts

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far. I have unchecked Sponsored Shortcuts, but I still am see… (read more)

I have left Shortcuts toggled on, since I want to see the 18 shortcuts that I have manually pinned. Fine so far.

I have unchecked Sponsored Shortcuts, but I still am seeing sponsored shortcuts added to my dashboard whenever I open a new article. What am I doing wrong?

Solved 4 167

How do I stop Firefox from bugging me to pin a tab?

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after… (read more)

Since one of the latest updates, Firefox keeps randomly showing me a popup saying "pin this tab", pointing to a tab I just opened. I close it with its X button, but after a while it just pops up again. I don't want to pin a tab, ever - I have bookmarks for a reason and I don't see any point in this feature. How do I stop this incredibly annoying popup from bugging me constantly to do something I never want to do?

Solved 2 149

get vpn icon

how do do I get the VPN icon back as it does not exist on the toolbar and is not present in the settings for the toolbar ?

Solved 7 143