Showing questions tagged:

Toggle off split in context menu

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount… (read more)

Due to muscle menu or not needing to think about it. Split should either be near the bottom of the context menu or you should be able to toggle it in settings. The amount of times I have gone to click a link to open in a new window only to split the view is driving me crazy.

Solved 1 4 100

Video Download Helper no longer works with YouTube since update on 04 March, 2026 (but still works with Instagram)

Hello! I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It do… (read more)

Hello!

I first installed Video Download Helper several weeks ago and it worked fine. However, since the update of 04 March, 2026, it no longer works with YouTube. (It does, however, still work with Instagram.) Having checked all of the settings (which I had/have not changed), I uninstalled it today and then re-installed it. This hasn't helped. With YouTube, the Downloader icon (pinned to toolbar) simply remains grey and does not show any videos when opened. I am using the latest, fully updated version of Firefox with Windows 10.

Can anyone help, please?

Many thanks,

Stuart.

Solved 3 3 5174

L'affichage reste en Anglais alors que l'installation est en Francais

L'affichage reste en Anglais alors que l'installation est en Francais, que faut-il faire pour avoir les écrans en Français sans avoir à refaire la traduction pour les pag… (read more)

L'affichage reste en Anglais alors que l'installation est en Francais, que faut-il faire pour avoir les écrans en Français sans avoir à refaire la traduction pour les pages ?

Open 1 2 181

Be careful. Something doesn't look right

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even… (read more)

To be honest. Firefox is starting to be a big pain to use. I'm starting to see more and more of this screen where it say's "Be careful. Something doesn't look right" Even when i go to the advance and say proceed. Nothing happens and i'm getting no where. I know many of the sites don't have anything to do with asking for credit card, Scam or even having popup's. I test the sites in other browsers and there work without any issues. But Firefox is starting to lock me out of many sites due to this. How can i make this stop. As i used Firefox for many years.

The sample that is in the screenshot is a Anime data base that i have also used for years. But today shows this. But was working fine yesteday. What is going on and how can i fix it. So i can start using the browser that i love on the sites i want to.

Solved 6 2 90

Lost bookmarks and password.

I was gifted with the latest upgrade, and all of my passwords and bookmarks have been lost. I signed in with both of my primary emails, and both are acting as if they are… (read more)

I was gifted with the latest upgrade, and all of my passwords and bookmarks have been lost. I signed in with both of my primary emails, and both are acting as if they are new accounts.

Open 1 1 27

Lost bookmarks and history

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following yo… (read more)

After installing Mozilla on my mobile phone and syncing with my laptop all my bookmarks and history are GONE from my laptop. When attempting to restore them, following your suggested instructions, no dates appear when clicking the restore function. Deleted Mozilla from my mobile phone, still no good. Do I need to recreate all my bookmarks again?! How? When attempting to bookmark a new site it does NOT bookmark! No new history is showing either! Very disappointing, should I just return to windows again after years and years with Mozilla? Andrew S

Solved 3 1 9

Why is my Drafts folder suddenly empty this morning?

I opened Thunderbird this morning and my Drafts folder is empty. Not only that but when I am composing an email and hit Save, which is setup to save to Drafts folder, I g… (read more)

I opened Thunderbird this morning and my Drafts folder is empty. Not only that but when I am composing an email and hit Save, which is setup to save to Drafts folder, I get a little popup that says Copying message to drafts folder. I open Drafts folder and it is not there. However, this new message that I tried to safe to Drafts shows up in a folder named All Mail. I try to drag it to Drafts but it does not copy or move to Drafts. I created a new folder and named it Drafts 2 then copied this test message to Drafts 2. But where are my original Drafts folder contents> I have changed absolutely nothing in Thunderbird. No settings changes, no nothing. What the heck? I had important things in my Drafts folder and now they are gone.

Oh, this happens on my Primary Gmail account. I open Gmail in my browser, check Drafts and it's empty too.

I check my ISP furnished POP3 account and it has a message in Drafts. I create a new message, save it to drafts in this POP3 account and Thunderbird147 puts it there.

Open 2 1 153

How do I do change the email address associated with my Firefox account.

Confirmation email is not arriving to my new email account I need to change the username on my Mozilla and email address to avoid paying ridiculous prices on my email. I … (read more)

Confirmation email is not arriving to my new email account

I need to change the username on my Mozilla and email address to avoid paying ridiculous prices on my email. I am trying to change it to a gmail address.

First I am trying to add secondary email address but the confirmation code never shows up in the gmail.

How do I fix this without losing all my data and passwords.

Open 1 1 9

After version 149 update, search returns blank page on yahoo

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have… (read more)

Default homepage is yahoo. Since the update to version 149, if I do a search from yahoo, the new tab that opens with the search result is blank most of the time. I have to click reload for the search results to show up.

Is anybody else having that problem? Seems to be yahoo search specific but not 100% sure.

Dan

Solved 21 1 208

no video call available on messenger

hi i just install firefox and when I use messenger and put my cursor on camerra or phone I have the message voice- video call not available on this browser can you help? … (read more)

hi i just install firefox and when I use messenger and put my cursor on camerra or phone I have the message voice- video call not available on this browser can you help?

Open 1 1 90

Downloading Files to Specific Folder

I have "Always ask you where to save files" checked but when I save a file I don't get asked where to save the file and it's going into Downloads. I didn't have this issu… (read more)

I have "Always ask you where to save files" checked but when I save a file I don't get asked where to save the file and it's going into Downloads. I didn't have this issue before. Something isn't working right since the last few updates.

Pat

Open 1 1 72

Version 148 is very slow

Version 148 is very slow. When there are 5-10 downloads, other websites won't open. That's why I use version 140. And why are there so many files in the folder - ....pro… (read more)

Version 148 is very slow. When there are 5-10 downloads, other websites won't open. That's why I use version 140. And why are there so many files in the folder - ....profile\storage\permanent\chrome

Open 1 1 144

Paste value only in Google Sheets not functioning properly in Firefox

When copying from an outside tab then use paste value only into a Google Sheets tab, whether using shortcut or the drop down menu, it seems to first paste properly then s… (read more)

When copying from an outside tab then use paste value only into a Google Sheets tab, whether using shortcut or the drop down menu, it seems to first paste properly then show a "paste" dialog box that couldn't be removed. Any other input seems to paste again, taking from the last copy before the current one. Copying from another Google Sheets tab seems to have the same result but instead of the dialog box, it double paste, as described previously, immediately. Testing in Chrome seems to work as usual and clearing the cache has not help. Issues seems to arise since the latest update to Firefox.

Solved 2 1 99

no website can establish a secure connection

An error occurred during a connection to ms.now. PR_END_OF_FILE_ERROR Error code: PR_END_OF_FILE_ERROR The page you are trying to view cannot be shown because the auth… (read more)

An error occurred during a connection to ms.now. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

Open 1 1 81

Tabs no longer restores as preferred

Hi, This is since the last 2 updates. I usually maintain 2-3 active windows with multiple tabs. Everytime I turn off my PC, when I turn it on again, and I open Firefox,… (read more)

Hi,

This is since the last 2 updates.

I usually maintain 2-3 active windows with multiple tabs. Everytime I turn off my PC, when I turn it on again, and I open Firefox, all my windows and tabs would be restored as I last left them. And if I accidentally closed the windows, I can select reopen Recently Closed Windows.

But since the last 2 updates, after I close the window, the option to reopen Recently Closed Windows were still grey.

And it's a hassle that every time I restart my computer, I need to go to Restore Previous Session to have my tabs open again.

And if I or another user opens it and started a new tab/session without restoring, I will no longer be able to restore my previous sessions and would lose all my tabs.

Can you please tell me why the feature is changes, and is there a way I can easily restore my previous sessions without the trouble.

Thank you.

Jennifer

Open 1 63