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Firefox hangs randomly

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok. Fir… (read more)

Tried uninstall, update, troubleshoot mode, restart, clear cache, malware detect, task mgr, etc. Windows 10 software, drivers, firewall, hardware, memory, etc are ok.

Firefox hangs, no rhyme or reason, random pages, every hour or so.

Am I the only one having issue?

Asked by infodog 4 days ago

Last reply by Terry 11 hours ago

Lost all syncronisation data after resinstall PC

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully lo… (read more)

After my PC had a blue screen, I reinstalled Windows. Since I use Firefox Snc, I relied on it. Unfortunately, I had to realize that after reinstalling and successfully logging in to fIrefox sync, all my data is gone. He says that he has successfully syncronized, but all bookmarks are missing as well as the settings.

Asked by klausriebe 5 hours ago

Last reply by Paul 3 hours ago

Recurring Error Code

There are two websites (at least) in which I've been receiving the same error message (see attached). Because these were sites I need for work, I first worked with IT Se… (read more)

There are two websites (at least) in which I've been receiving the same error message (see attached). Because these were sites I need for work, I first worked with IT Services and they first suggested clearing the cache. That did seem to work for about a week and a half. However, 2 days ago, it started happening again and now clearing the cache does not seem to work. I know it's a firefox issue because the pages load fine on Chrome.

Asked by feather.jonathan 15 hours ago

Last reply by cor-el 8 hours ago

Ctrl+Enter with "bofa" never redirects and times out, but redirects w/o problem in Edge & Chrome.

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should l… (read more)

When using Firefox (on Windows 10) to open my bank's website, bankofamerica.com, I type 'bofa' and hit Ctrl + Enter which adds "www." and ".com" and then Firefox should load the site. This URL automatically redirects to "www.bankofamerica.com," which is expected. This works fine in Edge and Chrome as well as Safari & Firefox on iOS, but fails with a timeout error in Firefox. Firefox does add the "https://www." and ".com" and attempts to load the site, but it never gets anywhere. I have tested this in FF -safe-mode as well as on two other Windows PCs that had not previously had FF installed.

How do I tell if this problem is with FF or BofA's site?

Asked by TAP 16 hours ago

Last reply by jscher2000 - Support Volunteer 15 hours ago

Pages not restored after updates

hi I get messages to install new updates that assure me that my open windows will be restored but that is not true. I have done installs and my windows were not restored.… (read more)

hi

I get messages to install new updates that assure me that my open windows will be restored but that is not true. I have done installs and my windows were not restored. I have been careful to make sure that I do it when I get the message assuring me that my windows will be restored and yet again. They are not. I have done what the help section recommends and try to restore them from Settings and History and was not able to. This really sucks. I do lots of research and need to switch back and forth. Mozilla can you do it better? Forcing the update when I am not ready sucks. There has got to be a better way! It just happened again tell me how to fix this please!

Asked by surfer_girl347 18 hours ago

Last reply by Dropa 14 hours ago

CAN SOMONE PLEASE FOR GOD SAKE EXPLAIN HOW THIS SITE WORKS I AM TOTALLY LOST

pleae can anyone see this i need help to find a question of somone who replied but i cant find it on your site there are no links in the email i got directing me to the q… (read more)

pleae can anyone see this i need help to find a question of somone who replied but i cant find it on your site there are no links in the email i got directing me to the querstion i can spend so much time on this site tryuing to find the fuycking post i am now just loosing my temper i came here already angrey and i was trying to get help on a serious problem with firefox, but i cant even use your site i cant find the post that a person replied to bueacuse you have no links in the god dam email

Asked by info7653 19 hours ago

Last reply by Paul 19 hours ago

'Potential security risk' warning when browsing to an internal site; warning no longer appears in Edge

A similar 'not secure' warning had been appearing in Edge; clearing the cache eliminated the warning. Clearing the Firefox cache has not helped, nor has resetting. No war… (read more)

A similar 'not secure' warning had been appearing in Edge; clearing the cache eliminated the warning. Clearing the Firefox cache has not helped, nor has resetting. No warning has ever appeared in Chrome.

Windows 10. Firefox 102.0 (64-bit).

Any suggestions?

Update: I uninstalled and re-installed Firefox. The warning no longer appears.

Asked by cgwaters 20 hours ago

Last reply by Dropa 19 hours ago

Firefox Browser 102.0(64bit)

When I login to URL https://www.ohiogasprices.com/index.aspx?mss=286965 with Firefox there is a long delay (~5min.). This happens with multiple machines and location… (read more)

When I login to URL

 https://www.ohiogasprices.com/index.aspx?mss=286965  

with Firefox there is a long delay (~5min.). This happens with multiple machines and locations (w/ Windows 10p and Windows 11p). This started a few weeks ago, I'm wondering if an update is to blame.

It all works fine with Microsoft Edge.

Asked by FWO-BOH 20 hours ago

Last reply by jonzn4SUSE 16 hours ago

My business website not opening in mozilla. Need help?

Hey I am SEO expert. I have an client who is providing services of industrial epoxy flooring toronto . Most of his audience is on mozilla firefox but they are facing diff… (read more)

Hey I am SEO expert. I have an client who is providing services of industrial epoxy flooring toronto . Most of his audience is on mozilla firefox but they are facing difficulties in opening it on mozilla search engine while the audience on other platforms are easily using it. How we can fix this issue as we losing our potential clients?

Asked by jamesmary4950 21 hours ago

Last reply by Dropa 21 hours ago

Drag-drop bookmarking broken, Firefox 102.0 (64 bit)

Drag-drop bookmarking broken, Firefox 102.0 (64 bit) I do not know which update began exhibiting this apparent reversion bug, as i have just returned home from several we… (read more)

Drag-drop bookmarking broken, Firefox 102.0 (64 bit)

I do not know which update began exhibiting this apparent reversion bug, as i have just returned home from several weeks in the hospital due to a heart attack, and do not know how many updates i missed.

When doing a drag-drop of a URL from either a link on a page OR the address line at the top of the browser, I will receive a "sanity failure" error, ranging from an empty NON-URL file, to an OS error complaining about being unable to access an attempted directory destination.

If the link I am dragging is bereft of illegal characters (i.e., ":" -- a colon), the action will succeed.

If there IS a colon, the text to the LEFT of the colon will become the filename. The colon and everything to its right will be truncated. And, the file will be a zero-byte file of unknown (to me) type.

Other illegal characters in the page's Title field will produce more dramatic misbehavior.

PLEASE revert to the previous behavior (i.e., filtering the Title before creating the filename for the bookmark file)!

Earlier versions of Firefox (again, I do not know when this began) NEVER exhibited this behavior.

Asked by Kogaku 21 hours ago

Last reply by cor-el 12 hours ago

Cannot connect to Microsoft One Drive online via Firefox (all other browsers work fine!)

I have MS One Drive. In the last week I cannot connect to it from my online Outlook mail page. I have tried using Edge and Chrome and it works fine on these browsers. Can… (read more)

I have MS One Drive. In the last week I cannot connect to it from my online Outlook mail page. I have tried using Edge and Chrome and it works fine on these browsers.

Can you help me resolve this problem please.

Asked by webbsite2 1 day ago

Last reply by jonzn4SUSE 10 hours ago

New PC, new Firefox installation, moving profile problems

I wanted to move my FF profile from my old PC (Firefox ESR for Windows XP SP3 32 bit 52.9?) to my new PC where I installed Firefox ESR 91.11 64 bit. Moving the profile w… (read more)

I wanted to move my FF profile from my old PC (Firefox ESR for Windows XP SP3 32 bit 52.9?) to my new PC where I installed Firefox ESR 91.11 64 bit.

Moving the profile was no problem. I simply copied it on an USB-Stick and moved it to the profile folder of the new installation.

Starting FF works and it remembers all old links, settings and usernames for the sites I visited - BUT it does not store any password I enter after having moved the profile.

Asked by ConjurerDragon 1 day ago

Last reply by Dropa 21 hours ago

Hit back button can not continue search

Where I work I use a state corrections inmate search to get stats on our incoming prisoners. I used to be able to look up the name, get the stats, hit the back button and… (read more)

Where I work I use a state corrections inmate search to get stats on our incoming prisoners. I used to be able to look up the name, get the stats, hit the back button and continue on to the next inmate. Recently when I hit the back button and enter the name, I get an error and have to go completely out of the corrections site and start again. I'll ad that this site does use the "I am not a Robot" security. I do not have this problem in Explorer. What happened? I'd prefer to use Firefox as it is much more secure. Thanks

Asked by RWENITSKY55 1 day ago

Last reply by cor-el 12 hours ago

Spam Folder

I'm overwhelmed with Spam. When I use Chrome spam goes to the spam folder. Firefox just started doing that the last 2 weeks. I'm 80 years old and don't know how to set u… (read more)

I'm overwhelmed with Spam. When I use Chrome spam goes to the spam folder. Firefox just started doing that the last 2 weeks. I'm 80 years old and don't know how to set up the spam folder. Please help.

Asked by Robert Walls 1 day ago

Last reply by Paul 1 day ago

Please restore the "Page Setup" menu option

Hi, I recently created a new profile in Firefox as I regularly do, as a consequence I found that the "Page Setup" menu option has been removed in a past release. I can't … (read more)

Hi,

I recently created a new profile in Firefox as I regularly do, as a consequence I found that the "Page Setup" menu option has been removed in a past release.

I can't fathom why this has been removed, I "print" plenty of PDF's and like to customise the Headers/Footers based on what I'm "printing".

Searching for a fix suggests either installing a 3rd Party Add-on or "hacking" the "about:config". This is not user friendly in the slightest for something that has been around for literal decades.

Forcing a user to install an Add-on or even go through "about:config" and set "print.show_page_setup_menu" to true is bonkers!

Yes, bonkers!

Please restore the "Page Setup" option as default, please don't remove it or stealth hide it.

Sincerely,

Jay

Asked by r7pxrv 1 day ago

Last reply by Terry 11 hours ago