All Products Support Forum

Hi,

I upgraded to new firefox 57 and in starting it worked fine but after few hours of use, when I tried to open new tab then firefox would freeze for 4-5 seconds. After 4-5 seconds the new tab would open. I only have 2 extensions i.e Adblock and StickyPassword.

Thanks.

Firefox Quantum is supposed to be twice as fast, but it is terribly slower! It sits there with the dot going back and forth for a long time. Sometimes you have to refresh a time or two to get it to load. And sometimes it doesn't show images.

I have read and applied all the fixes from previous responses to this problem and nothing works. Scrolling through Facebook is a nightmare with the page re-loading every 10 seconds, and creating a visual disturbance on screen. Please advise a permanent fix. Thanks

Wenn ich auf Option gehe um die in dem Menu und Taskbar angezeigte Sprache in Deutsch zu ändern, geschieht nichts. Sobald ich Firefox neu starte wird alles wieder auf English angezeigt.

MfG

With the new update, I'm getting notifications from my computer that memory resources are low frequently. I'm seeing about 2 GB of memory usage on a consistent basis with only 5 or 6 tabs open. This has only happened since updating to the new 57.0 Firefox. None of my add-ins or plug ins have changed, and I was never getting this system memory usage notification before. Should I go back to the previous version? What else can I do if everything else is the same?

when i load website Stackoverflow.com. it says Javascript failed to load. when i open it on other browser on same computer it works fine.. i have enable javascript in browser.. i have updated firefox i have reseted firefox. so when i click on any button which triggers javascript function does not work...

my problem started a couple weeks back when my comp told me it was going to upgrade windows 10. it hung at 88% several times telling me not to turn off the computer but i couldnt help it. how many days would this take anyway? so it reverted. then i noticed that You Tube showed a constant loading screen on the video. the thumbnails for the suggested videos were visable but nothing i clicked played. i reset my router. no luck. Daily motion videos played, Vimeo videos played fine. Porn videos streamed fine, it was just Youtube that wouldn't play. i noticed also that when i looked for online help, some of the pages i thought would have answers would not load. wierd. i checked my internet speed with a website. 117 Mbps Download and 12 Mbps upload which is fast enough i figured. I tried to reset the comp where it asked me if i wanted to erase my files or not. i chose not. then a few minutes in the program reported that there was a problem and that No changes were made. i tried to system restore the comp but there were no points listed that i culd restore it to. so i Created a restore point. then after an hour tried to restore it to that point. Error. The computer sould not be restored to this point no changes were made to your system. i thought virus's or a hacker were trying to block me from fixing this comp or finding a support page to load to help fix this comp. ive run Several Antivirus programs Super Anti Malware, CC Cleaner, Bit Defender, Malware Bytes, and others and eventually they found nothing wrong but Youtube Still wont play. i've upgraded Firefox and tried Chrome. Nothing helps. I suppose i could try and reset the computer with the option of REMOVING ALL FILES clicked but i'm afraid to. I mean ive backed up all important files on this comp to usb's and dvd's but....What if That doesn't work? Holy crap!! heres something else; Bit Defender every so often will pop up an error message about Web threat blocked: Infected web resource au.download.windowsupdate.com/d/msdownload/update/software/defu/delta patch and a whole lotta numbers. What does that mean and why is windows update mentioned? Whatever. I feel if I could get a bootable dvd or usb from the internet for windows 10 I could boot up from a source other than my comp or reset it that way, but im not having any luck and theres No Way I have a product key for my Windows XP that Windows itself Updated to Windows 10 Without even asking me. Well maybe they asked me But they didn't send me any product key number. Crap!

Having moved English to top of language list searches now correctly bring back English sites BUT all firefox menus are in French. Before this reinstell all were in English. This is a negative improvement to the software. How can I change the Firefox menus back to English? System is Windows10 in English; keyboard language is English

how do I remove the grey color from my search & bookmarks bar? I HATE IT! If I can't remove it, I'll use another browser... that's how much I hate it.

edited to get rid of the leading space which provokes a scrollbar

High CPU usage on Youtube - hardware acceleration not working. (Windows 10 - NVIDIA)

about:support - http://i.imgur.com/Y8V2UoU.png?1

Firefox - http://i.imgur.com/jTXKaEt.png

Chrome - http://i.imgur.com/rquAwzL.png

Edge - http://i.imgur.com/CtFVnFk.png

I hate it when I click on the url-field and its size change.

It wasn't there in former firefox versions and I did not miss it. It changed some time ago. Any decent software development would have introduced his new feature and provided a "classic" option to turn it off. Not so firefox. Mozilla introduced it and I had to google how to get the old behaviour back. No option.. I have to go to about:config, ignore teh warnings, find some weird options and set them to false and the mozilla turned that off too. Now the was to change it is to set up a css-file, got to about:config again to make firefox actually read that file, place some mystery css-code in there and it still does not work!

Very annoying, an outstanding example of bad practice how to introduce new features and take away users choices.

So: How to stop URL bar from enlarging on click?

After Firefox updated, I can no longer access www.apple.com. This is the error I get now:

Blocked by X-Frame-Options Policy

An error occurred during a connection to idmsa.apple.com.

Firefox prevented this page from loading in this context because the page has an X-Frame-Options policy that disallows it.

Can anyone tell me how to fix this issue as soon as possible. Thank You.

When I do a search, I want a new tab to open when I click on a choice from the search.... It used to do this.......

When my pc crashed last week, I had to reinstall Firefox and now when I click on a choice, it opens in the same tab. This makes it difficult to compare information in different choices.... I want to search and be able to click on a choice, have it open in a new tab, and be able to go back to my 'search' to look at other options.....

I have tried to find a remedy but have been unsuccessful.... Please help!

Thanks!

Twice today, I looked up and my yahoo home page changed to a porn site without me doing anything. I see the following url path in history:

https://verosmedia.com/verosad/1927390071.js?pubid=17007146&domain=https%3A%2F%2Fmg.mail.yahoo.com%2Fneo%2Flaunch%3F.rand%3Dbj9i1ft2fmrc4&t=AwRZXUxHc3Jrc3YEHVZCQ0ZwZXdxdwMXQFJEUXt6cmEWeQ%3D%3D

https://pub.maha-media.com/nlp/index.php?guid=a3645e25-e40a-45c1-92fe-d681cb8a2904&Hardlink=true&time=0¤turl=17007146swix.com&url=http://engine.spotscenered.info/link.engine

http://engine.spotscenered.info/Redirect.eng?MediaSegmentId=29408&dcid=1_ctx_698d6b52-325d-4521-8000-cc0e9cc02775&vmId=00000000-0000-0000-0000-000000000000&abr=false&timeZoneOffset=&v=hXPZuKMawgsqqaXmgsiEEscqvxeFp0YWn8oV21lbHO8iCvpmH9sk2fSprt3x5A_bBiXjfkuEhP1zP5qaiUgaTdHaS8N49WacWl7GhvlTqt84Th-ubQojyeSCEV5R9K6307RJ0JLNj92ZtgskWgtDBg3oJWOEvxJwVtAxr3Ly8tmcKTCa-T19P1t_CikrbPoRNV6HQKFIPNjhLZlocPrwsQR0pqSG8boB5hWOvPM6InrCBdkFby-qp0PwvXZnzRsMqJGLmMEXEWaDif3cxBjO7pBlSebeugY8uDBXp2hD5cGF4qQRK8v15bkWEpQCyHOQqKcctIc0fg_yh2wnkwRTCKp3ij5ND2bde0tTc-YVbK-O2fmX0CsIUtj21If5fndzs9pUoW_PCbvP41h3A2tBEyM0XR14gUVEKVFtKWAHfE1-F9kW55gAH52rtUvTMZM4fbt6k8P3rTk7I8auAs8my6Fd7P9putLoWA3o_P3GQtrew1BTqNx653mlWqsD5xRGmZbGrkzzMmqHffCRN8XvOdJfI_H8tsfHM4mzcv2Q-JvqlxCwVsUTJO55smuDyzAJ1kwsTKaJ6ADauKVdpp2n0H8CzbfMpYYXUI2OX8z0nkKEVOAaLtj2jT9iKM7SMkaiIu1ely-cZs-YCwWT74vBUoaLrazIyXLvUCDljMTeqENlRWAVVRa28STDbUhGu0DqhZ7Zduw-YIS8o4hIRKWmECgK_TquWcYaUpAjQX0LCE_wwfPWqW2mh0MzAZuvL3faAMI4EslQxFQA05Pjtk2D2XsafI4bpck1tJCxu0Jl1TUfie1AaD3nG0iUQyvVC0zVssOnVd3Wy-ss0NQTj_SlmmBAi1hzErBsVRtYGBUTlwTauBpvqaGCf4aOFj5lqgBiwbio7N5jgtEF59Lr5pP26ueoieQZj1-gAtM1NlhPC6aIdDvDtBAssgVEtJSGboJznQTv45CKP4b5bOqhExQdzKHRaQpnvpZ0_HIEQADMgg9b91ovkcjq3CERCA_n2-bEvtWCfmXSilMLRctBzkGkkd50YIs6f9cHXEj712d6ETPcXgIYimLjF4A4zak6DEGvIx2TJZp7On6RXazet7KpUGuh4W-31JyusBFpouekkwgqi-X3b6vkDYkpkCKa2NjCku986Hr_8CInuK9uyCSa4c0B2noKQRqxfS8RpFUQMGcf8gGxfgm43Bf5ybxuNbiQMpPY0J5JeR6RN_Uy-kV8YCUokekZ_r3XzaKxFkKLeTk1

Then a whole bunch of repeated: http://criticalupdateserror889.com/3C2tK/0123456

I ran a Norton full scan and it found nothing. I'm now running Malwarebytes.

Any clue what got corrupted in FF to allow this to happen? Windows 10, Firefox 53.0.3

My bookmarks doesn't shown in the bookmarks toolbar. For example, i put and drop tab in the bookmarks toolbar and than I have this site in my bookmarks, but i haven't this on panel. Panel is on. Also, if I add site in "library->bookmarks toolbar" I also haven't this on toolbar.

Been having this problem over the last couple of months with Firefox 55.0.3 (64-bit) running on a Windows 10 Pro. It has been so bad that I've often waited for up to 5 minutes while the 'Performing TLS handshake with .......' message displays. Yesterday I installed Chrome. Attempted to connect to a music forum using Firefox that I've had the TLS problem with and as usual got the message. Immediately started Chrome and attempted to connect with the same forum. No problem. Read a couple of comments, replied to one and logged out. Meanwhile, Firefox was still waiting with the TLS message..... A few seconds after I had completed the exercise using Chrome, Firefox decided to connect me..... I have previously tried all the solutions suggested such as emptying the cache, going to No Proxy, turning off IPv6 etc. but nothing has worked in Firefox. On another machine on the same home network, running Firefox 52.3.0 (64-bit) on the esr channel I don't seem to have the same problem, at least not as frequently..... I'll add that I am running both Avast Anti-virus and Malwarebytes. Turning off these had no effect on the Firefox TLS problem. Both were running when I successfully connected using Chrome. I am reluctant to discard Firefox as previously I have found it to be fast and reliable, but something has happened the last few months to dent my confidence.... Just tried it again today to the same site on the Firefox 55.0.3 machine, and it took 85 seconds to connect to the forum page with Firefox. With Chrome, the connection was almost instantaneous..................