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Suddenly lost my Lockwise Passwords

Hello Everyone, I have a Firefox account and I used to have all my passwords saved in Lockwise app (on my Huawei mobile) and in Lockwise section on my laptop (Linux) and… (read more)

Hello Everyone,

I have a Firefox account and I used to have all my passwords saved in Lockwise app (on my Huawei mobile) and in Lockwise section on my laptop (Linux) and all these passwords were synced across all my devices. I changed my mobile to IPhone and I didn't install Lockwise but I was still able to get to my logins via my laptop. And I was very cautious that I kept syncing every now and then.

The problem is that I formatted my laptop recently to windows 11, when I installed Firefox on my laptop again I was expecting to be able to retrieve all my passwords (around 200 entries) since everything was synced, but to my surprise everything was lost except for 16 entries.

Is there any way to backup my old list of passwords?

Please note that I still have my old phone (Huawei) with the old passwords list and the auto sync turned off. Is there any way to backup these passwords from Huawei to Iphone and to my Laptop?

Asked by Dream Catcher 3 days ago

Password issue

I just synced two new devices (Android phone and tablet) using the scanned QR code because I got the error message that the password I was trying to use was incorrect. I … (read more)

I just synced two new devices (Android phone and tablet) using the scanned QR code because I got the error message that the password I was trying to use was incorrect. I don't understand what has happened, as I am "signed in" on desktop, laptop and those two devices with that password, as far as I know.

I was trying to set up the Recovery Key, but that also tells me that the current password is incorrect. I do not want to lose all of my saved passwords, history, etc., which is what it sounds like will happen if I try to reset my password.

Help!

Asked by Lois R 3 days ago

Why are some fonts all messed up?

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing I didn't change any text settings of purpose, and I'm seeing this across a few differen… (read more)

https://drive.google.com/file/d/1j-RWTilIiqeKjU4PpLClYdpUkvEpzmy3/view?usp=sharing

I didn't change any text settings of purpose, and I'm seeing this across a few different sites. What should I do?

Thank you!

Asked by pfbourassa 3 days ago

Last reply by pfbourassa 3 days ago

Import passwords from logins.json and key3.db from old firefox to new firefox 94

I used different methods like this one but it seems none of them are working. These are steps I'm doing: Closing firefox Deleteing new logins.json and key4.db copying… (read more)

I used different methods like this one but it seems none of them are working. These are steps I'm doing:

  • Closing firefox
  • Deleteing new logins.json and key4.db
  • copying old logins.json and key3.db

However as soon as I open firefox it will create a key4.db file and overwrite login.json. I checked my old login.json is in correct format.

Asked by yamin8000 3 days ago

Last reply by yamin8000 2 days ago

Deleting cookies

I am looking for a way to simply delete 100's of cookies, but not all, with out using the very limited "Manage cookies and site data" window. It takes forever to delete… (read more)

I am looking for a way to simply delete 100's of cookies, but not all, with out using the very limited "Manage cookies and site data" window. It takes forever to delete 5 or 6 at a time. What is the replacement for when you could type "." and this window expanded to full page and the selection process was so simple?

Asked by Leader 6 days ago

Firefox Library background colour

Hi, I realise this sort of thing is not exactly the end of the world but I'll ask anyway. In Proton, the background of the Settings page, about:config page and the Librar… (read more)

Hi, I realise this sort of thing is not exactly the end of the world but I'll ask anyway. In Proton, the background of the Settings page, about:config page and the Library window have changed to black [with white text]. Before, everything was white background with black text...is there any way at all to go back to that, without changing the Theme that I've been using for years? The Firefox colour settings change the Settings and about:config pages background to white but then you have the glaring white high contrast etc on every web page...and it still has a black background in the Library window, regardless of what colour settings I have there. I can change all this easily with some other theme or that Firefox Color addon [which is how I got the second picture below] but if that's the only option I would rather just put up with it as it is.

First pic is how it is now, second is how it always was before Proton and I want it to be again.

Thanks

Asked by Haruna 1 day ago

Just lost 25 years of accumulated bookmarks, can they be recovered?

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the … (read more)

Just refresh my computer, new install of Firefox, but all of my Bookmarks were missing, a collection of 25 years, all gone. Tried to sync with my XP computer, where the originals were, but it too was empty. Found JSONLZ4 files, two of them, one dated today and one dated yesterday. Both empty, is there any way to recover all those bookmarks?

Asked by NatSov01 3 days ago

Last reply by NatSov01 2 days ago

Change .pdf files icon back to Adobe Reader

Good People, Followed screen pop-up to make Firefox default browser. Now all *.pdf files have Firefox icons and open as .html pages, I think! Seen some solutions, but for… (read more)

Good People, Followed screen pop-up to make Firefox default browser. Now all *.pdf files have Firefox icons and open as .html pages, I think! Seen some solutions, but for older versions of windows and followed procedure: go to Adobe, Edit, Preferences, General, 'Select Default PDF Handler', as dialog Does not have Adobe Reader XI, step two was Change to Adobe Reader DC, clicked continue, but NO Windows Configuration Screen appears. Using Version 94.0.2 (64bit) with Windows 10. Also, help answer said not necessarily a Firefox problem, also within Adobe Reader. Not comfortable with changes to be made in the registry. James

Asked by JJEULER 3 days ago

Last reply by JJEULER 1 day ago

Privacy Question

I tried optimising firefox's settings for the most possible privacy. When i visit firstpartysimulator.org and complete the test, the result claims i do have a decent prot… (read more)

I tried optimising firefox's settings for the most possible privacy. When i visit firstpartysimulator.org and complete the test, the result claims i do have a decent protection against tracking while my "software" is not checking for "do not track policies". By software im not sure if this is ment to be the operatingsystem or the browser, firefox. The result also shows i do have a nearly unique fingerprint. If i remove one of my current extensions -> canvas blocker, i do have a unique fingerprint. This is not good as i see it.

How can i make firefox (or windows if so) check for do not track policies? I noticed the duckduckgo addon claims to always check for do not track policies but im not sure if i really need this extension. Also do not track only works if the host website supports it as far as i know. To get this to an end, the question is 1, how to make us of do not track policies, 2 how can i make my fingerprint less unique? I only changed a couple settings in about:config and use a total of 3 browser extensions, this shouldnt be to much unique, or?

Asked by Firefox_Beginner 3 days ago

secondary email account

Primary email when account 1st set is defunct. I cannot change it or remove it. Tried to enter secondary email, and get a message saying there is a problem with setting i… (read more)

Primary email when account 1st set is defunct. I cannot change it or remove it. Tried to enter secondary email, and get a message saying there is a problem with setting it up. I have entered 2 different email accounts that I have and it does not like either! If I delete the account & start offer it is a lot of work. Help

Asked by Gene 1 day ago

windows minimizing

hello, I am using a surface pro 8 with windows 11. this happening only in Mozilla , every time I click the search bar to enter a site the window pops up the keyboard and … (read more)

hello, I am using a surface pro 8 with windows 11. this happening only in Mozilla , every time I click the search bar to enter a site the window pops up the keyboard and the window is minimizing and later when I hit the enter its maxximizing again. how can I disable this function. thnx in advance

Asked by talzano1984 6 days ago

Leaking DNS!

Hi, I tried checking if my DNS is leaking and it is! My Firefox is a fresh installed. See image below for reference. Is there any fix on this? PS. I already checked into… (read more)

Hi,

I tried checking if my DNS is leaking and it is! My Firefox is a fresh installed. See image below for reference. Is there any fix on this?


PS. I already checked into the Network Settings and found that the DNS over HTTPS is Enabled (Cloudflare as Provider)

Asked by Adriel 3 days ago

Last reply by Adriel 3 days ago

Multi-account Containers synced in wrong direction

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from wh… (read more)

I installed Firefox on a new device and initiated a sync for multi-account containers - it promptly synced in the wrong direction. It eliminated all customization from what should have been the source (the existing device), overwriting it with the default settings of a first-time installation. I was quite surprised.

This leads me to a couple of questions.

1. Is there a sync version history or any way of rolling back a sync? 2. Is there a way to explicitly choose the sync direction?

Quite honestly it is very confusing that there is no reference whatsoever to which way an initial sync will go. I was hesitant to risk this, decided to trust it knew what to do (even though it didn't give me any indication that it did) and lost my gamble.

Firefox knows the device names, so can I suggest some basic reassuring UX be inserted into this process with something like "Initiate sync from X-DEVICE-FIREFOX to Y-DEVICE-FIREFOX?". A bit of clarity would be helpful here, as well as a way to roll back a syncing mistake instead of just having to gamble possibly losing hard-won customization with no going back.

Or have I completely stumbled past some obvious place where everything I'm requesting exists and is accessible already?

Thanks for any help anyone can provide.

Asked by DBT 5 days ago

Firefox Mozilla must show only related subdomain saved users

Hi, I have three subdomains and I saved more than one user for these domains. when I try to login , mozilla show me all saved users for all sub domains . But ı try to log… (read more)

Hi, I have three subdomains and I saved more than one user for these domains. when I try to login , mozilla show me all saved users for all sub domains . But ı try to login for only sub1.maindomain.com I dont need to see all list for sub1 sub2 and sub3. How can disable this option and see only saved users for related one sub domain Examp: sub1.maindomain.com sub2.maindomain.com sub3.maindomain.com

Asked by akpinar.work 5 days ago

firefox crashed at the end of every download

Firefox always crashes when I download a file. After that, when I reinstalled firefox again, the situation did not go away, but it was fixed only after restarting the com… (read more)

Firefox always crashes when I download a file. After that, when I reinstalled firefox again, the situation did not go away, but it was fixed only after restarting the computer.

I wonder if this was due to hardware or software error? I recently renewed some computer parts.

Crash report: https://crash-stats.mozilla.org/report/index/b48749b1-d5f4-40fa-8ccb-34c9a0211128#tab-details

Any help would be greatly appreciated. Thanks!

Asked by NemesisR4 5 days ago

Last reply by NemesisR4 4 days ago

Can't Sign-Out of Firefox Account

I'm trying to sign-in to my Firefox account, but it won't let me as I'm still signed-in on another device. The other device is my old SSD which failed and can't access a… (read more)

I'm trying to sign-in to my Firefox account, but it won't let me as I'm still signed-in on another device. The other device is my old SSD which failed and can't access anymore. How do I sign-out of the old SSD so I can get access to my Firefox account on my new SSD?

Asked by Graham Coutts 3 days ago

Last reply by Graham Coutts 3 days ago

Very slow site loading due to Windows Firewall.

Hello together. I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.m… (read more)

Hello together.

I'm experiencing the same problem as discussed in this cases that is not solved yet: https://support.mozilla.org/en-US/questions/1312836 https://support.mozilla.org/en-US/questions/1333547 https://support.mozilla.org/en-US/questions/1321038

Symptoms: After FF starting it loads pages fast enough. After several minutes of using pages start be loading very slow. Loading slowness increases until it becomes blocked continuously. Reload button has no effect. I tried everything from here: https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can - No effect.

Work around done: When windows is loading in Safe Mode the problem disappeared. If I disable Windows Defender Firewall the the problem disappear and appear after firewall enabling again in several minutes (same as after FF restarting) When I go to <current network settings> and switch Network Profile from Public to Private or from Private to Public the problem disappear but goes back just in several minutes (same as after FF restarting). Windows 10 Restorehealth has no effect, and reports that everything is OK with system files (DISM.exe /Online /Cleanup-image /Restorehealth ) The most strange thing Windows 10 In-place Upgrade has no effect.


I found out the core of problem is that Windows Firewall is blocking FF internal interprocess communication on local TCP ports. Yes, you would say it is not possible and firewall doesn't affect local port communication but in my case it is a fact. I used the ProcessMonitor from Windows Sysinternals, and Windows Defender Firewall with Advanced Security log. Screenshots shows this fact. On first two lines from Firewall log you see a Local Port Communication blocking, on ports 1401 and 1400. Next Screenshot from ProcessMonitor shows (see blue colored lines) that it was exactly FF communication, where I was trying to reload a page several times.

Any ideas what to do with it? It seems like Microsoft’s way fighting a concurrent web browsers, but I hope it isn’t.

Now I use FF version 94 but the problem starts from 88. I was trying FF downgrading to version 75 with no effect.

Asked by igor19 3 days ago

Last reply by igor19 2 days ago