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MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING caused by ocsp must staple, SSL labs says stapling is OK

Hi, I'm getting a MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING error on my website cubox.dev Using Firefox Developer Edition. Nginx is configured to ocsp response, and… (read more)

Hi,

I'm getting a MOZILLA_PKIX_ERROR_REQUIRED_TLS_FEATURE_MISSING error on my website cubox.dev Using Firefox Developer Edition.

Nginx is configured to ocsp response, and disabling this flag in the advanced settings in Firefox fixes this issue, but I can't ask everyone to do that. SSLLabs are indicating that ocsp stapling is working fine: https://www.ssllabs.com/ssltest/analyze.html?d=imonia.fr&s=89.163.242.17&hideResults=on

Could someone tell me why this is an issue? Is there a problem with the way my server is stapling my responses? You can test against my server: cubox.dev

Thanks

Asked by Andy Pilate 4 months ago

Last reply by Andy Pilate 4 months ago

Facebook doesn't work at all on Firefox anymore.

I now only have a blank white page on Facebook. It works in Microsoft Edge (a browser I have a strong dislike for), but not on FIrefox. It worked yesterday morning, but… (read more)

I now only have a blank white page on Facebook. It works in Microsoft Edge (a browser I have a strong dislike for), but not on FIrefox. It worked yesterday morning, but since last night [10/16/2020].

Asked by vkk4 3 days ago

Last reply by vkk4 3 days ago

Facebook

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page. I'v… (read more)

Starting 24 hours ago, Firefox loads a blank Facebook page. Whether using my homepage bookmark or simply entering http://www.facebook.com, all I get is a blank page.

I've tried: Starting Firefox in safe mode, Clearing cache and cookies, Deleting/reinstalling Firefox, Restarting my router.

Firefox opens all other websites without issue. Chrome opens Facebook as expected. I'm using Firefox 81.0.2 (64-bit) Windows 10 Home 64-bit Version: 18363.1139

I've tried reading through the over 2,000 "suggested" help topics related to Facebook loading a blank page, but none of the ones I read address this issue. What am I missing?

Thank you in advance, Don

Asked by donmn763 3 days ago

Last reply by donmn763 3 days ago

Default browser

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bi… (read more)

I am using Windows 10 and want to make Firefox my default browser. However, when I go into settings to make it my default browser it doesn't show up as an option, only Bing and I,E. - it isn't even in the MS store to download, What can I do?

Asked by Stuart 2 weeks ago

Last reply by Stuart 4 days ago

Cannot watch Channel 4 On Demand even though I am in the UK.

When I try to access content from channel 4, it says that I am not in the UK. https://www.channel4.com/programmes/first-dates/on-demand/55507-004 All add-ons disabled. Sa… (read more)

When I try to access content from channel 4, it says that I am not in the UK. https://www.channel4.com/programmes/first-dates/on-demand/55507-004 All add-ons disabled. Same issue.

I am connected to a vpn and it is located in the UK. See the attached images.

I know that the vpn is fine because this works flawlessly in the google garbage browser. Actually, any browser at all. Just firefox remains blocked.

I tried with geo.enabled set to true and false as well.

Asked by matthewjmatthiesen 5 days ago

Last reply by matthewjmatthiesen 4 days ago

Bing search engine not properly working.

I have used Bing with no problems for years now, recently it has been giving a banner at the top whenever I use it stating that a website is slowing the browser, then opt… (read more)

I have used Bing with no problems for years now, recently it has been giving a banner at the top whenever I use it stating that a website is slowing the browser, then options stop or wait. I have never had this before. It comes up on every page that is opened in Bing. I have waited and never seen a web page open or anything. Also, none of the functions on the Bing page are working. I cannot click the three bar link for more options, change the safe search option, or sign in to my Microsoft account. All these links are dead. When on a page I cannot use the filter link. I also cannot click on anything at all while the banner notice is up. I have tried to get help form Microsoft and they were unable to do anything. They suggested using their browser Edge. They suggested emptying the cache, which I did with no change, and they suggested uninstalling Firefox and reinstalling it. I do not want to do this because it will destroy al my formatting and lose lots of links, etc... as it has every other time I have done this. I hope someone here will be able to help me. I prefer Bing search engine to all the others. I have tried Google and DuckDuckGo and they do not work for me, or find what I am searching for as well as Bing has. The others seem to be more for purchasing and not searching and so I do not like or trust them. Using Windows 10 on a Desk top PC, and had no trouble with Bing until the last week or so.

Asked by kluu 1 week ago

Last reply by kluu 6 days ago

website download complete

first: thank you that there is no german support. firefox seems no longer to be able to download complete websites: "download < fehlgeschlagen> = failed" sometimes… (read more)

first: thank you that there is no german support.

firefox seems no longer to be able to download complete websites: "download < fehlgeschlagen> = failed"

sometimes, "retry" button seems to work, but most of css is missing then when loaded offline.

ms edge is able to download complete websites, and they can offline be loaded with firefox completely and correctly then.

sometimes, "retry" seems to work in firefox, but most of css is missing then.

Asked by mail700 3 weeks ago

Last reply by mail700 6 days ago

Pausing and stopping video also stops music playing outside Firefox

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are… (read more)

Pausing and stopping video also stops music playing outside Firefox. If I click pause or end a video within firefox, music playing outside firefox using programs that are not firefox stops. How can this be fixed?

Asked by desbest 5 days ago

Last reply by desbest 3 days ago

Same issue as in https://support.mozilla.org/en-US/questions/1175810

I'm presented with two pop-ups that I must dismiss, every time I restart the browser. The first one reads: User Account Control | Do you want to allow this application to… (read more)

I'm presented with two pop-ups that I must dismiss, every time I restart the browser. The first one reads:

User Account Control | Do you want to allow this application to make changes to your device?

After dismissing that, a second pop-up appears, reading in part:

Firefox Software Updater | Firefox can't update to the latest version. | Download a fresh copy of Firefox and we'll help you to install it

Then I must choose either "Download Firefox" or "Not now."

Please understand that I must deal with these pop-ups despite the fact that my Firefox is current.

The solutions suggested in the answer to the above-referenced previous post are of no help.

I've consulted my computer manufacturer, which told me that this issue is strictly one with Firefox. I hope you can help.

Asked by Odin3 5 days ago

Last reply by Odin3 4 days ago

Latest version of Firefox causing it to close on its own

Ever since version 81.0 back in September, Firefox has been closing then reopening randomly, is it possible to revert back to 80.0 as to not have this issue? As running a… (read more)

Ever since version 81.0 back in September, Firefox has been closing then reopening randomly, is it possible to revert back to 80.0 as to not have this issue? As running a scan causes Firefox to close too, even when you just opened it. Seems 81.0 is the problem, even when installed folder is added to excemptions.

Please look into this, maybe 81.3 or 82.0 will finally resolve this issue.

Asked by Niko Koppenberg 2 days ago

Firefox delete my cookies without ask

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... ev… (read more)

Hi, since last Firefox update, my browser started to delete random cookies without sense and without ask, it's annoying to log in again in all my socials and emails... every 2 days i close Firefox without deleting anything and then Firefox deleted some cookies (not all), can anyone help me since i can't contact directly with Mozilla.

Greetings.

Asked by Oscar 3 weeks ago

Last reply by Oscar 3 days ago

vimeo not playing since 81.02 update

Windows 10 - Update 18.02 Vimeo error message since last Firefox update: Oops! That wasn't supposed to happen. Please try again in a few minutes. Vimeo videos not playi… (read more)

Windows 10 - Update 18.02

Vimeo error message since last Firefox update: Oops! That wasn't supposed to happen. Please try again in a few minutes.

Vimeo videos not playing on any sites. Play fine in other browsers. Please help.

--elizabeth

Asked by baker_eliz 1 week ago

Last reply by baker_eliz 6 days ago

Zotero Reference Software

Last night I noticed my Windows 10 64 bit machine did an auto update. Not sure this has anything to do with today's problem; maybe coincidence. Today I started the refere… (read more)

Last night I noticed my Windows 10 64 bit machine did an auto update. Not sure this has anything to do with today's problem; maybe coincidence.

Today I started the reference software "Zotero" and the program cannot find the database of my papers. This is of course crucial for writing grants, references for my class that I teach etc. I have never seen this error before.

In Zotero help, this is listed as a Firefox problem, with a reload and other steps as a solution. I am leery of messing with my database as it has years of publications in it.

Any chance you could advise me on this or get FF to fix this? It will likely happen with future updates. My Firefox browser version is 81.0.2 and is up to date.

P.S. If you hit the "locate" option Zotero closes. It will not allow you to search for the database (see image attached)

Thanks.

Asked by rosenbloomaj 5 days ago

Last reply by rosenbloomaj 5 days ago

After a clean install of windows 10, my saved logins and bookmarks are gone

Hey! I just formated mywindows 10 pc, installed firefox, and logged in, and usually all my bookmarks and saved logins return after i log my firefox account on, but they d… (read more)

Hey!

I just formated mywindows 10 pc, installed firefox, and logged in, and usually all my bookmarks and saved logins return after i log my firefox account on, but they didnt this time, im afraid i somehow overwrote the saved data, and now im without logins and bookmarks, i have googled and have tried going to archive and restoring, and i can only see a backup from today there, im afraid thats the one i made myself - its also saying 11 items, the backup, and i had way more, anyway when i click it, nothing happens.

I tried going to the firefox profile section, there was 2 profiles, none had my back up

Thx in advance!

Asked by kristian.nielsen 5 days ago

Last reply by kristian.nielsen 5 days ago

Primary email address changed, sync doesn't work

I created my Firefox account with an old email address that is no longer accessible and will never be accessible again. I added a secondary email address long ago and mad… (read more)

I created my Firefox account with an old email address that is no longer accessible and will never be accessible again. I added a secondary email address long ago and made it primary. My account is logged in on my phone and my old laptop, both need repair, laptop data is probably gone. I logged in on my new laptop and a tablet, but had to change the password. Now Firefox does not know my logins and passwords, history, settings and preferences, bookmarks. It seems as if I have created a new account. How can I regain access to my old data?

Asked by Sary AWAD 4 days ago

Last reply by Sary AWAD 4 days ago

Create Desktop Shortcut to website without drag and drop method

How can I create a desktop shortcut to a website without using the drag and drop method? I am the teacher of a blind student who used the NVDA screenreader. Drag and drop… (read more)

How can I create a desktop shortcut to a website without using the drag and drop method? I am the teacher of a blind student who used the NVDA screenreader. Drag and drop just really isn't accessible to her. Are there other ways to create desktop shortcuts (specifically to google drive)?

Asked by jdinis1006 1 week ago

Last reply by jdinis1006 1 day ago