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Videos won't play in firefox

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of t… (read more)

Every day. Videos won't play. sometimes one restart of firefox will fix it. sometimes multiple restarts are required before it'll work. The loading bar at the bottom of the video (on the seek bar) indicates the video is loading but it won't play. There have been times where I have disabled every single add-on and it would not work. Add-ons do not seem to be the cause. I have tried it in a private browser window with no joy. I have refreshed firefox, I have uninstalled and reinstalled it. I have tried disabling my antivirus. I have tested videos on websites in other browsers with no issue. The issue seems to be with the video player itself. overlays seem unaffected, I can use the seek bar and it shows the captions. I have tested different websites including Youtube, Vimeo and Steam. I tried many tens of times to get it working today to no avail. finally when I closed nearly all my tabs, the video worked (but I had also opened TOR and run avideo in that), I am not sure if this is the cause. If the cause is having multiple tabs open, this is an issue for me. I have a learning disability and likely ADHD and I have a set of tabs as my homepages so I don't forget things. If It's not the mutliple tabs, then what else can I do?

Asked by tremault 4 months ago

Last reply by tremault 4 months ago

PR_END_OF_FILE_ERROR

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message w… (read more)

I have been receiving the following error code 'PR_END_OF_FILE_ERROR' on several website on my Firefox browser. Sometime, not all the time, I get the same error message while trying to use YouTube, while other times the site loads but says that I am offline and no internet connection. I have done all of the fixes that they say to use online and nothing seems to work. YouTube will occasionally work but none of the thumbnails will show up. Then there are other site that work fine.

Asked by Jason Worlock 1 week ago

Last reply by Jason Worlock 4 days ago

Email notification about Mozilla account renaming sent to wrong email address

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum. TL;DR Is there any way to get in touch with someo… (read more)

I couldn't find a category for Firefox accounts/Mozilla accounts, so this question will be posted in the Firefox forum.

TL;DR Is there any way to get in touch with someone at Mozilla who can correct a faulty notification email address for a Firefox/Mozilla account?

My best guess is that when I first created the Mozilla account, I used the Gmail address, and even after changing the primary and secondary email addresses for the account, the Gmail address still remains somewhere in some database in the backend and it can't be removed or changed by an end user. Is there any way Mozilla can fix this issue?

The full story

Today I received an email introducing the renaming of Firefox account to Mozilla account. The email was sent to my old Gmail address even though I've changed both the primary and secondary email address in my Mozilla account settings a long time ago.

Email notifications about sign-ins and/or changes that are made to the Mozilla account are sent to the correct email addresses that I've configured in the account. So the issue is with general announcement emails regarding Mozilla accounts.

I have not received the email about the Mozilla account renaming to the email addresses that are configured in the account. Somewhere down the line I will delete the Gmail account, but that will also mean that I won't get these kind of announcements and thereby risk missing important information regarding the account.

Asked by Peter 1 month ago

Last reply by Peter 1 month ago

Unable to import passwords from chrome

I'm trying to import my passwords from chrome and cannot get it to work. I've set signon.management.page.fileImport.enabled to true and have tried both directly importing… (read more)

I'm trying to import my passwords from chrome and cannot get it to work. I've set signon.management.page.fileImport.enabled to true and have tried both directly importing from chrome and creating a csv file and copying from that, but chrome won't copy passwords over directly and when using the csv file almost all the passwords are listed as missing fields and won't copy over. I'm unsure if there's something i'm missing in teh copy process or if i'm just stuck manually copying over passwords

Asked by Alex Pimentel 2 days ago

Last reply by Alex Pimentel 1 day ago

FF120.0.1 full screen videos not displaying properly

Hello, I cannot get videos to go into full screen in FF as they used to before latest update. Tested on various sites. There are no controls shown on YouTube unless i eit… (read more)

Hello, I cannot get videos to go into full screen in FF as they used to before latest update. Tested on various sites. There are no controls shown on YouTube unless i either hide the taskbar or scroll down both of which is a nuisance. On some sites the task bar stays at the bottom which it didn't used to do. link text

Asked by backspace1 5 days ago

Last reply by backspace1 4 days ago

install firefox

im tryin to instal firefox in a firm users are non admins, and i distributing from a network server made a json file with som changes and on my test machine is lookin goo… (read more)

im tryin to instal firefox in a firm users are non admins, and i distributing from a network server made a json file with som changes and on my test machine is lookin good but on a computer in the firm is startin to act funny creatin "Firefox Privat surfning.lnk" in "C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs" dont wont that changing my homepage settings showing "https://www.mozilla.org/en-US/privacy/firefox/ " dont want that how can i fix that try to google but no help there or is it another installer for enterprises? tryed this "https://www.mozilla.org/en-US/firefox/enterprise/#download" no diffrent

Asked by svensvensson487 2 weeks ago

Last reply by svensvensson487 3 days ago

406 Security Incident Detected

Dear Mozilla I'm participating in a discussion group based on Wordpress (learning.martinus.dk), and when I try to sign in (learning.martinus.dk/wp-login.php), I get the … (read more)

Dear Mozilla

I'm participating in a discussion group based on Wordpress (learning.martinus.dk), and when I try to sign in (learning.martinus.dk/wp-login.php), I get the error.

>> 406 Security Incident Detected Your request was blocked. The public IP address assigned to you, by your internet provider, might be suffering from poor reputation: Look up IP reputation here. <<

My IP adr. is 80.208.65.123 and it is NOT suffering from poor reputation -- and no problem when I sign in from e.g. Chrome!

So what can I do so I can use my favorite browser here too!?  ;o)

All the best, Henrik Denmark

Asked by Henrik Hedegaard 5 months ago

Last reply by Henrik Hedegaard 5 months ago

All tabs, history bookmarks lost

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progre… (read more)

My regular profile has deleted all saved history, tabs, bookmarks, etc. This happened before and seems related to having private browings open. and to an update in progress or recent.

Opend a private window. Then noticed regular FF wasn't opened. I opened the usual profile and all saved info is gone. Also, my stuff to be synced is way out of date so can't restore from there (I always had sync up to date). My "backup" can't be opened to restore.

Where do I find yesrterday's info? How do I restore my session, bookmarks, etc?

Last time, I tried to follow directions I found soemwhere but the instruction werent clear at all and had to restore from a disk image.

Why is there stsill the private window deleting regular window?

Asked by hlthenvt 1 week ago

Last reply by hlthenvt 5 days ago

get error in fgoogle search

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and cl… (read more)

Ok well i went to about config and tired off all the accessibility about the quick help bar and now my question is every time i try to go to google search and click on shopping no matter what item i am searching for I get a pop up at the the bottom i of the page every time i hit on shopping that say error update can not be added to this list or some thing like that. it was ok until the last update o of firefox and since i did that but am not sure why. doe not do it in Chrome just frefox. firefox is getting to the point b where i an thing king of leaving it. Thank you tried a scree n shot but it does not sty on long enough '

Asked by Mary 6 days ago

Last reply by Mary 3 days ago

Types wrong characters intermittanly.

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data o… (read more)

Machine is Windows 10 with a Logitech wireless keyboard. Latest Firefox browser. Not always but sometimes when using Firefox browser to log in somewhere or enter data on some web site, I'll get an incorrect entry for a key stroke. e.g. I enter a 0 and get a 1. But if I enter a 1 I get a 1. So far the error key has always been different.

I've tested things by launching a notepad or Word document and entering the character and in those all works fine. But go back to Firefox and I get the error again. What I have to do is to close and re-launch Firefox and so far this fixes things. It's an intermittent problem which forces me to keep another browser on the machine and ready. Imagine entering a password when all of a sudden you type 'X' and it gives you an 'E'. Really frustrating!

Asked by kevink001 1 day ago

Last reply by kevink001 1 day ago

Outlook email does not allow embedded links to open if Firefox is the default browser

Embedded links in Outlook email on Windows 10 will not open automatically when the new email is first opened to be read if Firefox has been selected as the default Browse… (read more)

Embedded links in Outlook email on Windows 10 will not open automatically when the new email is first opened to be read if Firefox has been selected as the default Browser. This is a new issue !

The message is" if there are problems with how this message is displayed, click HERE to view it in a web browser " and then the Browser used is only Edge!

Restoring disliked Edge to be the default browser corrects the issue but Edge is a known tracking device.

Asked by wiljanlake 3 days ago

Last reply by wiljanlake 2 days ago

Firefox Tab Reloader not saving tab reload options anymore

On FF 120.0.1 and Tab Reloader 0.6.1 I have FF set up with 7 tabs as home page, 6 of the tabs have tab reloader set to reload ever 1 hour. This has worked fine for years… (read more)

On FF 120.0.1 and Tab Reloader 0.6.1

I have FF set up with 7 tabs as home page, 6 of the tabs have tab reloader set to reload ever 1 hour. This has worked fine for years, the tab reload for the 6 tabs were saved after restarting FF. I didn't have to go back and tell tab reloader to reload after restarting FF. Maybe once and a while one tab didn't get the reload saved on a restart, usually always the same one.

Now when I restart FF none of the tabs have saved the setting to reload every 1 hour.

This has been going on for the last 2 releases of FF updates and there hasn't been any updates for tab reloader. Does anyone know why this is happening, I haven't changed anything in settings. I did uncheck hardware acceleration to see if that would fix another issue, but tabs weren't reloading after restart prior to that change on hardware accelation.

Asked by Jer 5 days ago

Last reply by Jer 1 day ago

Video Content (Twitter/X, Youtube, Previews) Stop Working

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaf… (read more)

So I just picked up a new laptop (ASUS Vivobook 16x), and everything is fresh on it. Additionally, this only affects some video content in Firefox, with Edge browser unaffected. In brief, what is happening is that within a couple hours of having the browser open, certain video content stops working, specifically Twitter/X videos just spin, YouTube previews stop working, and videos continually load. Netflix videos continue to work, but hover previews stop functioning. I even check the 'Stats for Nerds' on YT and it shows 0 KB network activity in Firefox.

I've tried every basic action I can think of:

  • Turning off extensions (only use Ublock and Bitwarden)
  • Browser Refresh (x3)
  • Reverting from 120.1 to 120.0, and now 199.0.1
  • Clearing the browser cache
  • Reinstalling NVidia and Intel Drivers
  • Running in Safe Mode

Only by doing a refresh or completely closing/opening the app gets videos to function again. This doesn't affect the old laptop or my desktop, which makes me think it's a rogue driver--but then why would Edge function without error over the same period of time?

Are there any settings to play with in the browser that can help diagnose?

Asked by madekatsu 5 days ago

Last reply by madekatsu 4 days ago

I installed Firefox on a new laptop and synced it. But when I log into some websites they do not recognize the password, even when they are correct and still work on my previous computer/Firefox brow’ for ‘Firefox

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when th… (read more)

I installed Firefox on a new laptop and synced it. The bookmarks all were transfered. But when I log into some websites they do not recognize the password, even when the passwords are correct and still work on my previous computer/Firefox brow’ for ‘Firefox.

Asked by dschirch 6 days ago

Last reply by dschirch 6 days ago

cAPTCHA is recent problem in Firefox browser

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrom… (read more)

cAPTCHA is recent problem in Firefox browser ... never before was it a problem. cAPTCHA keeps asking to choose an image but keeps on never verified ... I had to get Chrome browser to finally log in to a site I wanted.

Asked by kmrussell 1 day ago

Last reply by kmrussell 1 day ago

Right click - tab opens but blank window

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts? … (read more)

Firefox V102.0.1 up to date. Right click to open link in new tab - new tab is displayed, link is shown in new address bar, nothing is displayed in the window. Thoughts?

Asked by temppub 5 days ago

Last reply by temppub 4 days ago

Video colours over-saturated

Still image quality good but videos are over-saturated in colour. Same videos in Chrome videos are not over-saturated. Many people have this issue but no solution in sear… (read more)

Still image quality good but videos are over-saturated in colour. Same videos in Chrome videos are not over-saturated. Many people have this issue but no solution in search results.

Asked by hewson.mark 3 days ago

Last reply by hewson.mark 2 days ago