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  • Solved

Firefox Sept. 22nd Update and Blackboard Compatability

Hi guys! I'm a college student and my university uses Blackboard as a way to access our courses. Unfortunately, my Firefox has been breaking and not loading all of my cou… (read more)

Hi guys!

I'm a college student and my university uses Blackboard as a way to access our courses. Unfortunately, my Firefox has been breaking and not loading all of my courses. My university tech support is no help and they told me to contact Blackboard and Blackboard told me to use Google Chrome. I already installed Chrome so I can use it temporarily to do my coursework but I really don't want to use it permanently, I have my computer set up exactly how I like it and I prefer to use Firefox.

I think the problem started around when the September 22nd update for Firefox was automatically installed. Some things I've tried to fix the issue are: 1. Fresh install of Windows using the Razer Blade's recovery to factory default; 2. Update Windows to latest version (except the 2004 feature update, it causes my laptop to black screen on bootup); and 3. Fresh install of Firefox and changing my privacy settings to standard rather than the strict settings I usually use.

I didn't want to install an older version of Firefox because of all the warnings on the webpage, but I'm really not sure what else I can do. Has anyone else had this happen? Any fixes?

Asked by Aaron 3 days ago

Answered by packetson2 2 days ago

  • Solved

Can't add videos on youtube playlists

I can't add videos on youtube playlists, the button to do it doesn't respond. Only occurs on Firefox, no problem on other browsers. I reinstalled Firefox but it's still t… (read more)

I can't add videos on youtube playlists, the button to do it doesn't respond. Only occurs on Firefox, no problem on other browsers. I reinstalled Firefox but it's still the same.

Asked by David Thésim 1 month ago

Answered by David Thésim 1 month ago

  • Solved

Turn off the control media playback via harware media keys

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10) … (read more)

Can I turn off the "control media playback via hardware media keys on a keyboard or headset or virtual media control interface" function? (Firefox 81.0, Windows 10)

Asked by Hey Google 1 month ago

Answered by TyDraniu 1 month ago

Can't login to YouTube, Error 405

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case. I can't login properly to YouTube, only… (read more)

Hello. I am having the same issue as another user, but they flagged their question as solved so I'm making a new one just in case.

I can't login properly to YouTube, only in Firefox, even after clearing cache and cookies and disabling add-ons/running safe mode. I can login to my Google account, view my playlists and recommended videos (although the main page with recommendations only shows 5 lines of videos and when scrolling further is not loading). I can't make any edits, for example add videos to the "Watch Later" playlist, that require a login. When I click login, Google shows the 405 error "The request method GET is inappropriate for the URL /youtubei/v1/browse/edit_playlist. That’s all we know." or with other URL, depending on the action taken.

What can I do? Thank you.

Asked by yana k 3 weeks ago

Last reply by drovosek3 2 weeks ago

Open Link In New Tab - PDF Files

Hi, PDF File handling has recently changed - For the worse for me and it's become really frustrating. When I right click a PDF file link and select "open link in new tab"… (read more)

Hi, PDF File handling has recently changed - For the worse for me and it's become really frustrating.

When I right click a PDF file link and select "open link in new tab", why does Firefox then ask me how I want to treat the file? I just asked it to open the file in a new tab, so it should be obvious what I want to do - asking again is illogical.

Not only that, before the file handling dialog box, it opens a new tab next to the tab I'm in and then closes it when the dialog box appears - When I select the unnecessary "open in Firefox" (I just asked it to open in a new tab), it now creates a new tab at the END of my tabs and steals focus.

I also get the file handling dialog box when I ask to "save link as", when logically I should just get the save location dialog box.

How do I get the old behaviour back?

Thanks folks

Asked by clive15 2 days ago

Last reply by clive15 2 days ago

Logins & Passwords

I am unable to display my username when trying to log into 'Udemy' website. Under Logins & Passwords my Username and Password is saved for this site. When I click log… (read more)

I am unable to display my username when trying to log into 'Udemy' website. Under Logins & Passwords my Username and Password is saved for this site. When I click login button, the username appears momentarily and then disappears from the login screen. I have to manually type the username each time. However, the password is retained and no issues there.

Could not find any help articles on this particular problem. Tried unclicking hardware acceleration. Still no change.

Other websites appear to function properly except 'udemy'. Is this due to settings in FireFox or something not right with 'udemy' website?

Asked by Paul 1 day ago

  • Solved
  • Archived

Restore bookmarks isn't working

I just updated to windows 10, before I did I backed up my files on my firefox bookmark account. I went to to the restore thing, I saw all my stuff for a moment but after … (read more)

I just updated to windows 10, before I did I backed up my files on my firefox bookmark account. I went to to the restore thing, I saw all my stuff for a moment but after accepting the restore I can't get it to show. I still have my one Restore March, 31st option with 11 items appearing but nothing happens.

Asked by Yield 6 months ago

Answered by jscher2000 6 months ago

  • Solved

Firefox keeps logging me out of accounts

Ever since that issue a few months back where all your passwords were deleted from Firefox, I have a problem where even if I tick the box to keep me looged in to a partic… (read more)

Ever since that issue a few months back where all your passwords were deleted from Firefox, I have a problem where even if I tick the box to keep me looged in to a particuar forum, for example, if I close the tab and then open it again, I've been logged out and have to log in again. Anyone else have this issue?

Asked by rowlanda 5 months ago

Answered by isuri umangi 5 months ago

  • Solved

Tabs and toolbar (including menu button) disappear in full screen, can't get them back without refresh

When I go full screen by dragging the browser window to the top of the monitor (Windows 10): My tabs row, toolbar and bookmarks disappear. There is a big blank white spa… (read more)

When I go full screen by dragging the browser window to the top of the monitor (Windows 10): My tabs row, toolbar and bookmarks disappear. There is a big blank white space where they should be. Screen shot attached. So can't use the instructions to exit full screen mode by clicking the menu button, because it's not there. The only thing I've found to work is to refresh firefox.

Asked by lrs001 5 months ago

Answered by Eve 5 months ago

Adblocker with own filter rules

Several years before, I had an adblocker add-on with a feature to define own filter rules. With that feature, I was able to block parts of often visited web pages with so… (read more)

Several years before, I had an adblocker add-on with a feature to define own filter rules.

With that feature, I was able to block parts of often visited web pages with some few mouse clicks only.

Unfortunately, I don't remember, which adblocker and which additional addon I used at that time.

How can I find back that solution for me?

Asked by firefox612 5 months ago

Last reply by McCoy 5 months ago

  • Solved

FF75: Disable urlbar expansion

Is there a preference to disable the expansion of the urlbar (aka address bar, awesome bar, mega bar) without disabling its new features? When expanded, it covers part of… (read more)

Is there a preference to disable the expansion of the urlbar (aka address bar, awesome bar, mega bar) without disabling its new features? When expanded, it covers part of my bookmarks bar and makes it harder to click the bookmarks. Also I dislike the chunky UI look.

Things I've tried that did not solve my problem:

  • browser.urlbar.megabar: This is gone in 75.0.
  • browser.urlbar.update1: This disables the expansion, but also disables the new icons, suggestions, etc.
  • browser.urlbar.openViewOnFocus: I don't know what this does but it wasn't it.
  • ui.prefersReducedMotion: This disables the animation, but the bar is still expanded.
  • Search with the Firefox address bar: There is no information there about the expansion.

I'm hoping there is a browser.urlbar.update1.expand or similar that I can toggle off. If there definitely isn't, please confirm so I can submit a bug.

Asked by P1h3r1e3d13 5 months ago

Answered by cor-el 5 months ago

Twitter on Firefox missing functions

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:… (read more)

Hello, this appears to be a Firefox-exclusive problem as any other browser used will fix the issues listed below. However, when I am using Firefox, the following happens:

  • I am unable to like or retweet anything, and cannot follow any accounts. Attempting to do so resets them if I refresh or click off the tab.
  • Notifications do not go away even when I view them
  • Any tweets I have cannot be deleted
  • Any info on my profile cannot be changed
  • I cannot log out

I've tried multiple ways to fix this, including clearing my cache, running in Safe Mode, and removing my saved login. None of these have worked, unfortunately. I've reached out to Twitter Support, but soon realized I wouldn't hear back about specific problems at all. Is there anything I can do to fix this problem?

Asked by mcpherson.angus 5 months ago

Last reply by thekipjenplays 1 day ago

Why can't I use McAfee Web Advisor as an add-on?

Hi all I recently refreshed my Firebox browser and I can now no longer use McAfee WebAdvisor. Really frustrated by this - I browse a lot for work and research. I find the… (read more)

Hi all

I recently refreshed my Firebox browser and I can now no longer use McAfee WebAdvisor.

Really frustrated by this - I browse a lot for work and research. I find the WebAdvisor reassuring to have on-hand.

I tried uninstalling and reinstalling WebAdvisor but it still does not show. I tried searching for it through the add-ons menu and it still does not appear.

I reached out to McAfee who told me that Mozilla no longer allows McAfee WebAdvisor on Firefox.

Is this actually, seriously the case? I'll be disappointed if so - Firefox is my preferred browser but I'll have to ditch it for Chrome if I cannot use a safe-search advisor. And it should be up to user which safe-search add-on they wish to use, not Mozilla.

Can anyone advise on this?

Many thanks!

Asked by KSH1000 5 months ago

Last reply by arejfour 4 months ago

  • Solved

Close Multiple Tabs sub-menu in context menu

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context … (read more)

In the new version of the Developer Edition the options "close tabs to the right" and "close other tabs" are in a sub-menu named "Close Multiple Tabs" inside the context menu. Is there's a way to change this so that they will appear directly in the main context menu? I use "close tabs to the right" often and I find this very annoying.

Asked by gershonido 4 months ago

Answered by gershonido 3 months ago

  • Solved

Firefox 77 opens to newtab page instead of homepage

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that eve… (read more)

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that every time. I have cleared the cache and it will work once or twice only then back to the newtab page.

Asked by densyl93 3 months ago

Answered by densyl93 3 months ago

  • Solved

I uninstalled the Adobe Acrobat official extension. how can I reinstall it?

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the… (read more)

the Adobe Acrobat extension stopped working. So I uninstalled it thinking I could find it on the list of add-ons and then reinstall it. However, apparently that's not the way this works. So I tried installing an upgraded version of Adobe Acrobat Pro DC, but the extension was not reinstalled in the process. I talked to the Adobe Acrobat help folks and they said that I have to uninstall and reinstall Firefox. I'm very worried about this because I have so many specific settings set up in Firefox and I don't want to lose any of those. Is there another workaround?

Asked by cgreek 3 months ago

Answered by jscher2000 3 months ago