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Can't download new messages

Why did retrieving messages suddenly stop. It was working yesterday and I made no changes to anything. I can send successfully. I am using Shaw/Rogers Pop server. Why … (read more)

Why did retrieving messages suddenly stop. It was working yesterday and I made no changes to anything. I can send successfully. I am using Shaw/Rogers Pop server.

Why does "test connection to server" fail?

Asked by dorval 21 hours ago

Last reply by dorval 36 minutes ago

Update T-bird from an US version to a French one without losing data

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I did… (read more)

Hi, The question is in the title. I have imported my Outlook data in this 32-bits version (updated to 140.7) . I would like to keep them in a 64-bits version (147). I didn't find the solution. Thank you for helping me. Michael.

Asked by Michael Fouilleroux 3 days ago

Last reply by Michael Fouilleroux 57 minutes ago

New Firefox backup feature backing up way too frequently

Hi everyone. Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting update… (read more)

Hi everyone.

Basically when the browser is (I think) idle while watching YouTube, FF is constantly backing up (the timestamp in the backup file name keeps getting updated). From the settings page I thought it once every 24 hours. I noticed from higher than normal CPU usage impacting FF and the Windows search indexer. Which reverted to normal once I disabled the backup.

I checked the about config:

  • browser.backup.scheduled.minimum-time-between-backups-seconds

Is set to 24 hours (86400 seconds)

But I also noticed:

  • browser.backup.scheduled.idle-threshold-seconds

Is set to 15 seconds(!). Is that what I think it is? Back up whenever there's a 15 sec idle window, regardless of the minimum? Can I safely make that 86400 seconds too, or does it do something else entirely?

Many thanks in advance.

Asked by Joey 21 hours ago

Last reply by hsohaney 1 hour ago

  • Solved

Sending emails

I can no longer send emails. I can send them through mail web browser and was in touch with their technical support and the problem is not on their end. The message I get… (read more)

I can no longer send emails. I can send them through mail web browser and was in touch with their technical support and the problem is not on their end. The message I get when trying to send an email is: "Sending of message failed. The message could not be sent because connecting to outgoing server(SMTP) Promail.ptd.net failed. The server may be unavailable or is refusing STMP connections. Please verify that your outgoing server (STMP) settings are correct and try again". I checked my outgoing server settings and they are correct. I started Thunderbird in Troubleshoot mode and the problem still occurs. I started my Windows 10 in Safe Mode and the problem still occurs.

Asked by tomlugar 4 hours ago

Answered by sfhowes 1 hour ago

Фаер фокс обновился после какойто ошибки и я потерял доступ к папке олд дата могу я както вернуть с помощью своего аккаунта все кладки. Может они храняться как в базе или отправить мне прошлый профиль еще раз?

Фаер фокс обновился после какойто ошибки и я потерял доступ к папке олд дата могу я както вернуть с помощью своего аккаунта все кладки. Может они храняться как в базе или… (read more)

Фаер фокс обновился после какойто ошибки и я потерял доступ к папке олд дата могу я както вернуть с помощью своего аккаунта все кладки. Может они храняться как в базе или отправить мне прошлый профиль еще раз?

Asked by gg.bust 2 hours ago

Minimise, Maximize, Restore buttons

Hi, Why are the minimize, maximize and restore buttons not visible? Sometimes these buttons on the browser window appear, and sometimes all three buttons are not visi… (read more)

Hi,

Why are the minimize, maximize and restore buttons not visible?

Sometimes these buttons on the browser window appear, and sometimes all three buttons are not visible. Never had this problem until recent Firefox updates somehow affected this. I cannot tell which update was unaffected since, but this is an ongoing problem and the browser window is blank with no buttons on the top right hand corner. The only solution is to use the file menu and select exit from the list. I may have to open and close Firefox several times until the button icons are visible again. See example screenshots.

P.S. I'm using a 32" monitor if this helps.

Asked by devon csmith 3 hours ago

Update

I rebooted Windows. Firefox seems to have been updated. But a firefox installer was downoaded. This behaviour is stange an suspect. Do I have to re-installa firefox? Why?… (read more)

I rebooted Windows. Firefox seems to have been updated. But a firefox installer was downoaded. This behaviour is stange an suspect. Do I have to re-installa firefox? Why?

Asked by Daniel Deronda 3 hours ago

Using my microphone and camera on websites?

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this websit… (read more)

Every time I try to use my camera or microphone on some websites from on firefox it says can't detect camera or microphone? It doesn't show up with the 'allow this website to access your camera/ microphone' pop up it does with other websites. I went into permissions and manually changed it myself and it said it still couldn't detect the camera/ microphone

Asked by wordpeace313 4 hours ago

  • Solved

Missing icon from browser page

Not sure if this is the correct topic, but I have been using Firefox for over 20 years, and after the last update, there is an icon missing from my Firefox browser page. … (read more)

Not sure if this is the correct topic, but I have been using Firefox for over 20 years, and after the last update, there is an icon missing from my Firefox browser page. It's the "file" icon in the very upper left corner of the window that allows "new tab", "new window", etc. I'm still using windows10, on an ASUS PC, but never had the problem until just recently. I've restarted the computer, reloaded the window, nothing works to restore that icon/function. Thanks - Mike B

Asked by Michael Brandon 5 hours ago

Answered by James 4 hours ago

Send/Receive email not Working

On my PC Thunderbirds sending/receiving mail says the mail server refused my connection. My laptop works fine. I have duplicated my laptops in/out specifications onto… (read more)

On my PC Thunderbirds sending/receiving mail says the mail server refused my connection. My laptop works fine. I have duplicated my laptops in/out specifications onto the PC but still nothing works. Spectrum says everything on their end is fine but can't vouch for roadrunner who is the rr in my mail address of ca.rr.com. All this started about 4 days ago. Any ideas on what to try next? Thanks.

Asked by Mike9259 1 day ago

Last reply by Mike9259 4 hours ago

Lost Windows and Bookmarks after upgrade of Firefox

I tried updating Firefox and it failed me. At the end of the day of work I did an automatic update. I shutdown my computer and the next day Firefox worked intermittentl… (read more)

I tried updating Firefox and it failed me. At the end of the day of work I did an automatic update. I shutdown my computer and the next day Firefox worked intermittently as in it would load pages and some it wouldn't load. I thought it was my internet connection and verified in another browser. The internet connection was okay, it was a Firefox issue. Then I notice the Firefox icon was a generic icon. I'm now lost all my bookmarks, which I thought I had in Firefox sync and open windows / tabs. This is a bit frustration that Firefox failed like this and caused me to lose data.

Asked by Brian's Firefox Sync 9 hours ago

Last reply by luisrcsmachado 5 hours ago

Default Columns

Hi, I'm following up on this thread which is closed- https://support.mozilla.org/bm/questions/1483264 It describes an add-on: "DefaultColumns" https://www.ggbs.de/extensi… (read more)

Hi, I'm following up on this thread which is closed- https://support.mozilla.org/bm/questions/1483264 It describes an add-on: "DefaultColumns" https://www.ggbs.de/extensions/#dc. I could not find verification of safety for this add-on. I reluctantly installed but it wants permission to my whole computer so I uninstalled.

To me, this functionality is a necessary feature needed in Thunderbird. It merely creates default columns for all new subfolders. Could someone verify the safety of this add-on, recommend a safe option or add the functionality to Thunderbird. Thanks.

Asked by cellar77 7 hours ago

Last reply by Rick 6 hours ago

The top of browser disappears off screen

Please view screen captures that best show the random issues I have with Firefox browser. This started a few months ago on my desk top PC. I have kept my Firefox up to da… (read more)

Please view screen captures that best show the random issues I have with Firefox browser. This started a few months ago on my desk top PC. I have kept my Firefox up to date using 147.0.1. and still run WIN 10 Home. Although I am sure Linux is in my future!

The issue happens randomly where the top row of my browser disappears off my screen. I can work around the issue no problem but would like to know and understand the issue and if I can resolve it from happening. Firefox is the only app I have this issue with. And it is random and cannot be forced, I have tried....

Thank you for help. John Montani

Asked by xncrman 7 hours ago