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My Thunderbird crash whenever I tried to "save as" an email, save the attachment of an email, attach a file to an outgoing email.

My Thunderbird crash whenever I tried to "save as" an email, save the attachment of an email, attach a file to an outgoing email. Every time I did the mentioned, Thunder… (read more)

My Thunderbird crash whenever I tried to "save as" an email, save the attachment of an email, attach a file to an outgoing email.

Every time I did the mentioned, Thunderbird prompts the normal window of my laptop's folders, but it disappear in a second with the Thunderbird crash and quit.

This situation happened after I installed MS365 on my laptop.

I did try the below: 1. Reset attachment directory - mail.compose.attach.dir 2. Run in trouble shooting mode 3. Repair folder index 4. Clear cache

Anyone can help please?

Asked by andymokcv 3 hours ago

Login failed. authentication failed to server imap.mail.yahoo.com

Continuation of my prior post: https://support.mozilla.org/en-US/questions/1516342 Thunderbird has a routine problem with being unable to log into various mail servers.… (read more)

Continuation of my prior post: https://support.mozilla.org/en-US/questions/1516342

Thunderbird has a routine problem with being unable to log into various mail servers. I have four accounts and they all seem to share this problem.

Most recent update: I've tested this in Windows Safe Mode, and the problem has not appeared. Since I can't do any useful work in Safe Mode, it's hard to give it a thorough test, but so far so good. Also, I have removed AVG antivirus because it was redundant. I have seen no improvement since it was removed.

Can this problem be resolved?

Asked by raypackard 2 weeks ago

Last reply by raypackard 5 hours ago

FF on Win10 crashes on startup; won't start and crashes in troubleshooting mode startup

I'm on Win10. This morning I see that MSLOP has updated my desktop PC overnight. FF was open before the update and attempted to restart but couldn't restore pages. I told… (read more)

I'm on Win10. This morning I see that MSLOP has updated my desktop PC overnight. FF was open before the update and attempted to restart but couldn't restore pages. I told it to start a new session and the PC blue screened. This has happened before so after the PC restarted I shut it down. It blue screened a few times while also trying to restart FF. I shut it down with the power button. FF will not start with troubleshooting (shift while double clicking on FF icon). It crashes and I get the crash window. Latest crash detail is below. What next? Any help is much appreciated.

UPDATE: I went to windows settings, apps, and clicked on uninstall for FF. Immediately a message box, "Would you like to refresh instead?" popped up. Sure, why not? It thought for a while and updated. I logged in again and I am back to a functioning 147.0.3. I logged into my bitwarden extension and ublock origin is still there. No clue what happened earlier.

Asked by dave101 7 hours ago

Unable to use Thunderbird

I used Thunderbird for many years, but starting in August 2025 it stopped working. It was getting an error in the smtp server, and I was unable to resolve that issue. Whe… (read more)

I used Thunderbird for many years, but starting in August 2025 it stopped working. It was getting an error in the smtp server, and I was unable to resolve that issue. When I try to login to Thunderbird now, it tries to send a message to pwrichcreek@twc.com, but that no longer exists. Thanks for your help.

Asked by SweetTasha 11 hours ago

Last reply by david 7 hours ago

add the plus sign to open a new tab

I use Firefox on all of my computers and they all have a plus sign next to an open tab to open a new tab, but on this computer I have to right click on the 5tab bar to op… (read more)

I use Firefox on all of my computers and they all have a plus sign next to an open tab to open a new tab, but on this computer I have to right click on the 5tab bar to open a new tab - how can I get the plus sign to show for easy tab opening?

Asked by dmgriff60 11 hours ago

  • Solved

outgoing mail from Thunderbird is sent but never arrives

Hello, I just moved my email host from Microsoft to Bluehost and I am having trouble getting Thunderbird set up correctly. I can send and receive from Bluehost webmail, a… (read more)

Hello, I just moved my email host from Microsoft to Bluehost and I am having trouble getting Thunderbird set up correctly. I can send and receive from Bluehost webmail, and I can receive in Thunderbird, but not send. I can reply successfully, but all sent mail from Thunderbird shows as sent but never arrives.

I am running Windows 10 and using Thunderbird 140.7.1esr

Any help would be great. Thank you!

John

Asked by johnk311y2020 3 days ago

Answered by david 12 hours ago

Compatibility of 147.0.3 with 147.0.2

After it updated to 147.0.3 it says that it is not compatibile with miniversion 147.0.2 nor with maxiversion 147.0.2. It suggests re installing (done) so can now at least… (read more)

After it updated to 147.0.3 it says that it is not compatibile with miniversion 147.0.2 nor with maxiversion 147.0.2. It suggests re installing (done) so can now at least access Mozilla again but still says at varying times not compatible etc. It is Windows 10 Any suggestions?

Asked by davidson28 13 hours ago

problem with yahoo. mail and mozilla

Thank you for the prompt reply and I'm sending it back to English I have a problem with the yahoo.mail account. While I log in normally when I'm on google on mozilla I ca… (read more)

Thank you for the prompt reply and I'm sending it back to English I have a problem with the yahoo.mail account. While I log in normally when I'm on google on mozilla I can't log in and while it accepts the passwords. He gives me an answer: " Technical problem. Right now we can't connect you try some other time " I spoke with help YAHHO . I did everything prescribed but nothing. It took me to the solution of the subscription. Can you help? Thank you

Asked by marinisxristos 17 hours ago

  • Solved

Have an additional bookmark toolbar along the top of my screen.... how to get rid of it. have deleted each bookmark individually but they're all there again when I open firefox

'I have an additional bookmark toolbar along top of my screen... how to delete this bookmark bar. When I delete each of them it's all still there next time I open my fir… (read more)

'I have an additional bookmark toolbar along top of my screen... how to delete this bookmark bar. When I delete each of them it's all still there next time I open my firefox

Asked by Bobbie Shingler 2 days ago

Answered by Bobbie Shingler 20 hours ago

emails with a PDF attachment are not being sent, the error says -SMTP Related Error: Mailbox Unavailable

We have our accounts on one computer and one dedicated email (using Thunderbird) which sends our invoices to our customers in PDF format as an attachment to an email. Thi… (read more)

We have our accounts on one computer and one dedicated email (using Thunderbird) which sends our invoices to our customers in PDF format as an attachment to an email. This stopped working a few days ago. The tech department of our accounts package supplied by Benchmak/Snip has looked at our system and the only thing they can suggest is that the emails are being blocked because may be Thunderbird thinks they are SPAM. We have been using this system for a couple of years now and has been fine. We can send and receive emails to/from this account, it's only the PDF attachments of invoices which isn't working. Can any one help please, thank you.

Asked by sales.inv 1 day ago

Last reply by Ed 20 hours ago

Latest Firefox cannot handle pictures from some some sites

I have updated my firefox on W11 laptop to the latest version 147.0.3 (64-bit) but it cannot show any pictures from some, but not all, sites. Not from www.svt.se nor from… (read more)

I have updated my firefox on W11 laptop to the latest version 147.0.3 (64-bit) but it cannot show any pictures from some, but not all, sites. Not from www.svt.se nor from www.yr.no But its ok from other sites, as www.tradera.com and www.kjell.com

It works fine using android firefox version 147.0.3

Any ideas, anyone?

Asked by btommy.sundgren 1 day ago

Last reply by btommy.sundgren 22 hours ago

Search open tabs in vertical tab layout

Hi, Since the search open tabs function is part of the overflow button in a horizontal tab layout, when you switch to vertical tabs, you lose that search function. Is the… (read more)

Hi, Since the search open tabs function is part of the overflow button in a horizontal tab layout, when you switch to vertical tabs, you lose that search function. Is there a way to add it to my vertical tab layout? Thanks, Scott

Asked by Scott 3 months ago

Last reply by Derek Williams 1 day ago

not sound

Неожиданно пропал звук при использовании любых видеосервисов из Интернета.. При использовании других браузеров звук рабоет нормально. Как решить проблему с восстановлени… (read more)

Неожиданно пропал звук при использовании любых видеосервисов из Интернета.. При использовании других браузеров звук рабоет нормально. Как решить проблему с восстановлением звука?

I've suddenly lost sound while using any online video services. Sound works fine when using other browsers. How can I restore sound?

Asked by bbtokyo 1 day ago

Last reply by Denys 1 day ago

  • Solved

Πρόβλημα με Yahoo στο mozila

'εχω προβλημα με τον λογαριασμο yahoo.mail. Ενω εισερχομαι κανονικά οταν ειμαι στο google στο mozilla δεν μπορω να μπω και ενω δεχεται τους κωδικούς . Μου βγαζει ως απάν… (read more)

'εχω προβλημα με τον λογαριασμο yahoo.mail. Ενω εισερχομαι κανονικά οταν ειμαι στο google στο mozilla δεν μπορω να μπω και ενω δεχεται τους κωδικούς . Μου βγαζει ως απάντηση : " Τεχνικό προβλημα .Αυτή την στιγμή δεν μπορούμε να σας συνδεσουμε δοκιμαστε καποια άλλη στιγμή " Μλησα΄με βοηθεια YAHHO . Εκανα ολα τα προβλεπόμενα αλλά τίποτα . Με έβγαζε στην λύση της συνδρομής . Μήπως μπορείτε να βοηθησετε? Ευχαριστω

Asked by marinisxristos 1 day ago

Answered by Denys 1 day ago

Adress bar

How to remove google search from the address bar on the right????? I want to find my most visited websites in the address bar without any unnecessary actions!!! … (read more)

How to remove google search from the address bar on the right?????

I want to find my most visited websites in the address bar without any unnecessary actions!!!

Asked by raivis.kurcins 5 days ago

Last reply by solvingpuzzles 1 day ago

Import Outlook 2016 desktop with over 500 folders and thousands of emails

Having used Outlook for over 20 years I have over 500 folders and thousands of emails. Is there a way to tell how many folders and emails I have? Can Thunderbird handle… (read more)

Having used Outlook for over 20 years I have over 500 folders and thousands of emails. Is there a way to tell how many folders and emails I have? Can Thunderbird handle such a large import, maintain my folders and their hierarchy, and the maintain the emails stored in them?

I use Pop3 and have about 30 email accounts. Is that an issue? Does Thunderbird import all of the account settings?

Can I run both Thunderbird and Outlook simultaneously to determine if Thunderbird has imported everything and the migration is complete and fully functioning?

I read someone had a problem importing because their Outlook was 32 bit versus 64. How do I tell if mine is one or the other?

Do you know of any other import issues/problems?

Asked by GigTibey 1 day ago