All Products Community Forum

Hi,

I have 2 machines (Win10 and Win11) with FF 140.3.1esr (32-bit) installed which demonstrates the same failure when I enter one site's url:

PR_CONNECT_RESET_ERROR

Chrome at the same machines goes at this url w/o any failures. Any ideas what to change on "about:config" in FF to allow it opening this url w/o such error?

I switched to firefox because I was annoyed at the integration of ai into my previous browser. If the new CEO of firefox fulfills his plans to add more ai into firefox, I will switch browsers again. The integration of ai is completely unnecessary, the vast majority of users will not use the features at all or will leave firefox as I plan to. Firefox has always stood apart by protecting the data privacy of those who use it and integrating ai will ruin that.

Firefox is already a product that works and is probably the best alternative to any of the other major browsers out there. It's a product that I've been happy to use for many, many years. So why is it being ruined by this needless push to add in "AI"? I don't want it. I don't want any part of it to touch my experience using this browser. I want either an easy way to completely turn it off so it can't suck up my data and expose my private information, or not have it be included at all. I will actively be looking for alternative browsers if these plans continue.

I've used Firefox for a long time because it's been one of the few browsers that doesn't force features that harm its users onto the userbase. It's been leagues beyond the majority for that long time! The introduction of AI features over time has been a bell ringing for the loss of that thoughtful approach to aiding the users. AI in browsers has been used by malicious third parties to steal the data of anyone who visits specific sites, it's prone to misinformation when used to summarize anything, and simply doesn't add any value to the browsing experience. It gets in the way and slows it down, even! If more AI features are added, I will be finding a different browser to use.

When I do this:

Click the menu button Fx89menuButton to open the menu panel. Click Bookmarks and then click the Manage bookmarks bar at the bottom. In the Library window, click the Import and Backup button and then select Restore.

I get a blank slate. No files listed.

When I go into the Profile, I see C:\Users\whatt\AppData\Roaming\Mozilla\Firefox\Profiles\shgdgxn6.default-release-1752271533405\bookmarkbackups

How do I restore bookmarks from that file?

Once again, when I updated Firefox, it changed a LOT of my settings, including displaying the toolbar and open tabs bar.

When this happened last - months ago - it seems Mozilla realized this had happened to a lot of users, and managed to restore us to all the information that had been "lost".

I hope you can do that again, and can find a way to not put at least ME, and I'd bet a lot of other users, through the OMG!!! What do I do NOW?! panic.

Happy Holidays.

Alan Gurevich [edited email from community support forum]

I'm simply trying to email someone using the email link on their site.

The link is a mailto link which requires an email application (which I don't have). All I want is to copy the link to the clipboard.

Firefox lets me right click the link and copy the email address, but this doesn't allow me to provide the required Subject specified by the site's author.

I could have sworn Firefox used to have this feature. Netscape and IE certainly always had it back in the day.

I am looking for confirmation that Mozilla is moving to an 'AI browser'.

Will there be an option to not use this data harvesting LLM garbage or will mozilla be abandoning their core values?

Dear Helper,

since the newest Firefox update, i got today (16.09.25), the audible cloudplayer doesnt work anymore, meaning it wont load the audiobook! I emptied the cache, but nothing changed. I tried the audible cloudplayer with Windows Edge and it works fine, so it is a Firefox specific problem. I granted all websides access to audio and media automatic replay, nothing changed. The cloudplayer doesnt work! So my question is: What else is interfering in Firefox with the loading of the player? Thank you so much in advance for your help :) Yours sincerely David

I have happily used Firefox for years now, but I avoid using AI for both privacy and environmental reasons. I am extremely concerned by Mozilla's increased emphasis on these technologies. I do not want, nor will I put up with, new AI features in my browser. If the company continues this push, I will move to a different browser. It'll be very annoying, and I'll be really upset about it, but it's what I'll have to do if y'all keep going down this path. Please stop.

This refurbished laptop was purchased from Best Buy in August 2022 with a Windows 10 OS. When a free upgrade was offered by Microsoft to Windows 11, it was accepted. Why are there no drivers with a version 11 prefix?

Seit dem 25.12.2025 habe ich meine Lesezeichen und Passwörter, wahrscheinlich nach einem Update oder einer unbeabsichtigten Fehleingabe nicht mehr zur Verfügung. ich möchte meine Firefox-Version wieder auf den Stand vom 24.12.2025 zurücksetzen. Was kann ich tun oder kann man auch telefonisch Kontakt aufnehmen in deutscher Sprache?

Hi,

Youtube won't even load on my computer anymore....this is the message I get when I try.

Secure Connection Failed

An error occurred during a connection to www.youtube.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Learn more…

"hi yes we're firefox, a private browser that prides ourselves on being without bloatware. but we're going to add ai integration! yay!" Are you kidding me? What is wrong with you? This new CEO joins and wants to destroy what Firefox *prides itself on* and WHY PEOPLE use it. I am very disappointed. I converted to Mozilla from Google years ago and have loved it ever since. It's such an absolute shame; I will have to find a new company to support. Was the point of Mozilla not to create private, secure programs? Do not integrate AI. We don't want it. We hate it. It's useless and it kills the earth. And I sure as heck won't be comfortable storing my passwords in my account anymore! You will destroy this.

I am incredibly concerned and disappointed over the announcement of the intention to turn Firefox into an AI browser. I use Firefox primarily for privacy concerns, and the already existing AI "features" that it has are pushing my boundaries already. The addition of more AI into this browser will slow it down, deplete natural resources, and ultimately push me away from it. I've been using Firefox happily for over 15 years now, don't ruin the good thing we have here.

AI is trash that doesn't do what it's being touted as capable of doing, and I'm sick of having it shoved in my face. Don't flush decades of good will down the toilet for no reason.

I recently heard about Mozilla's potential future plans to increase the browser's AI features, and wanted to voice my concerns about this.

I avoid using AI due to environmental, privacy, and ethical reasons, and one of my main motivations for choosing Firefox over another browser is specifically because of the option to turn AI features off. (And I believe this is the case for a large portion of the userbase.)

If Mozilla opts to push for more AI implementation within Firefox, I will switch to another browser.