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OlyKey a Physical Security Key Firefox wants me to register but the registry failed. Help - What now?

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down w… (read more)

I purchased an OlnyKey to use for two factor authorization (2fa) for social media and other sites. I set it up and tried to sign in to Facebook. Immediately a drop down window opened saying Windows indicated it had to be registered with Firefox. I clicked okay and followed the steps to create a PIN which I did. Then it said to touch my Security Key which I did and another drop down box opened stating the device failed to register.

I tried this three times, now what? Why do I need to register my Security Key? How can I see if it is registered with Firefox? What is keeping it from connecting to Facebook?

Everything I read and watch does not expose this kind of problem. I don't know how to see if the problem is Firefox, Windows, or Facebook! UGH

Help!

Asked by outermost500 7 hours ago

Last reply by Dropa 7 hours ago

Google Products

Lately, there are times when I try to use Google Products like Maps and nothing happens. I'll type a key word to do a search or type google maps in the Firefox search ba… (read more)

Lately, there are times when I try to use Google Products like Maps and nothing happens. I'll type a key word to do a search or type google maps in the Firefox search bar and there is no response. It's not a Google issue as the products will work if I switch browsers. It doesn't happen all the time but has been happening more frequently lately. When it does, I always check to make sure Firefox is up to date. Any suggestions? Thanks.

Asked by tgditmer1 9 hours ago

Last reply by cor-el 8 hours ago

<Security Issue> Can Firefox versions be downgraded automatically?

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's ar… (read more)

The image below are the details of my google account activity taken out from Google. The ip addresses in red I have hidden as they are my real IP. The rest of the IP's are not mine, and with a quick iplookup it directs to Sverdlovskaya oblast' in Russia. Now I dont think I used a russian vpn but there is a possibility I made an error. But what really strikes me here is the Firefox versions. At both the points 1 and 2, marked in blue. there is a change in version, in fact a downgrade from 100.0 to 96.0. How is this possible? I cant seem to find an explanation. And then it jumps back up to 100.0. I also another timestamp where it downgraded to 96.0, and then came back to 100.0 . I'm really worried about the possibility of a hacker on my computer. If someone can find an answer to this it would mean a lot!

Asked by arjuniscool0204 1 day ago

Last reply by arjuniscool0204 9 hours ago

Videos will play the audio content but no video in both Facebook and Youtube

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playin… (read more)

Since the last update videos will no longer play correctly. The video starts and I can hear the audio but I see no video. The content is there. If I hover over the playing time bar at the bottom of the video I can see stills of what would be that part of the video but no video as it plays. Same thing happens in You tube.

Asked by karenap54 10 hours ago

Last reply by cor-el 10 hours ago

How to get the following bar sequence: edit bar, tool bar, browser tabs bar in FF on W10?

I manage two W10 PCs, each with FF installed and fully updated (v100.0). Firefox on Windows has the following bars at the top: 1) the title bar (Firefox…) in Windows sty… (read more)

I manage two W10 PCs, each with FF installed and fully updated (v100.0). Firefox on Windows has the following bars at the top: 1) the title bar (Firefox…) in Windows style, 2) the edit bar (File Edit History…), 3) the tool bar (customised: eg. Home, Go back, Go forward, Reload, Show Sidebars, Download, Print…), 4) the browser tabs bar containing the open tabs containing a website page.

The problem is that on one PC, the browser tabs bar comes right after the edit bar.

I can't find how to change this, since the solutions are too old or unclear. Please, help.

Asked by bus12-i 12 hours ago

Last reply by cor-el 10 hours ago

Email

Just recently, I am unable to send replies or attachments from my Thunderbird email. My service is Comcast and I have verified my outgoing server settings as directed by … (read more)

Just recently, I am unable to send replies or attachments from my Thunderbird email. My service is Comcast and I have verified my outgoing server settings as directed by Comcast. I also tried turning off my Norton for outgoing mail, still having the issue. Last week emailed worked fine.

Asked by goldbeckj 11 hours ago

digital signatur

my digital signature cannot work in the new edition - as I am always preferring Mozilla instead of Chrome, I would like you to fix that very soon. I have several companie… (read more)

my digital signature cannot work in the new edition - as I am always preferring Mozilla instead of Chrome, I would like you to fix that very soon. I have several companies and several signatures which i need to use every day, I am not happy that I am forced to use Chrome :(

Asked by sanne3 19 hours ago

Last reply by Dropa 11 hours ago

Firefox site call is redirected to scam site

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set … (read more)

Following site is immediately hijacked to a scam site asking for login apparently to access private info. It happens with Firefox (only) whenever security setups are set "not to track", "not to prompt for passwords", "not to prompt for credit cards" "no history" "reset of cookies at logout" etc.. then the site below: http://thaimassage-herborn.de/ is redirected to SCAM SITE: https://xb7.serverdomain.org/admin/index.php appearing as "Adminpanel" asking for Login etc..

At the same time following site is partially blocked on the news banner pictures, with a white sheet over them, whenever down scroll is hit. https://www.tgrthaber.com.tr/

Only by resetting firefox deals with the issues. But ofcourse with the reason, above security settings removed.

Virusscanner was not able to detect this hijacking or the reason behind.

Is this a firefox software issue? Is there a way to resolve this? Thank you already for any support or suggestions to resolve.

Asked by taskin.sakarya 1 day ago

Last reply by Dropa 11 hours ago

firefox browser

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. T… (read more)

Since your last update I can no longer view my credit card statements, it downloads a pdf file. If I go to download the pdf instead I receive four pdf files downloaded. The edge and brave browsers don't do this.

Asked by 99broekstra 11 hours ago

  • Solved

recent activity page

I use the recent activity page as a homepage with the icons of the websites that I most frequently use. but i can't figure how to adjust/pick the icons (websites) that I… (read more)

I use the recent activity page as a homepage with the icons of the websites that I most frequently use. but i can't figure how to adjust/pick the icons (websites) that I want to appear on this page. Something is picking them for me. And when I delete an icon another one pops in place but is generally a website I rarely use. How can I choose the icons (websites) that I want to appear on this page?

Asked by RickS 12 hours ago

Answered by TyDraniu 12 hours ago

2FA QR code, how to generate

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks! … (read more)

I've toggled two-step authentication off/on multiple times, get new set of recovery codes, but I never get the QR coded, how do I generate this, please advise...thanks!

Asked by idondoty 1 day ago

Last reply by cor-el 12 hours ago

since a week Firefox (100.0.1) slows down on a script at "wetransfer.com"

I can't no longer use "wetransfer.com" Their homepage does not load properly and no matter what I click on this page it starts using the CPU 100% and slows down everythi… (read more)

I can't no longer use "wetransfer.com" Their homepage does not load properly and no matter what I click on this page it starts using the CPU 100% and slows down everything and nothing happens anymore. I whitelisted this website in all privacy-extensions, and because in a flits I saw that "firefox essentials" was blocking something - despite the whitelist - I uninstalled it. To no avail. Firefox 100.0.1 (64 bits) under Windows 11 home 64 bits. How can I find out what is the problem ? Thanks for helping out.

Ferdinand

Asked by fam van dieten 14 hours ago

Last reply by FredMcD 13 hours ago

  • Solved

Firefox does not print the right edge of landscape orientated web pages

Firefox does not print the right edge of web pages that are made in landscape mode. I set FF to "Fit to page width" but it does not print the right edge. It's cut off. An… (read more)

Firefox does not print the right edge of web pages that are made in landscape mode.

I set FF to "Fit to page width" but it does not print the right edge. It's cut off.

And there is no Orientation option available. Not sure if that has any significance because it supposed to "Fit to page width" anyway.

What's the work around to fix this?

Asked by Mike109 2 months ago

Answered by jscher2000 - Support Volunteer 2 months ago

  • Solved

Credit Card Autofill

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I nev… (read more)

The credit card autofill shows all the credit cards but when I click on any of them it does not autofill. Ive used this hundreds of times before and it worked fine. I never changed any settings and the autofill setting is on.

Please help!

Alex

Asked by ad96321 5 days ago

Answered by YongHan 5 days ago

Firefox suddenly breaking a banking site

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bil… (read more)

Hi: I've used Firefox for years without trouble and I've even given money! However, I think the last update has prevented my banking site from operating correctly. In Bill payment you choose who you want to pay and fill in the amount. This still works. I move to the month, day, year boxes. If I click, say, on the month box I get a dropdown but selecting the month nothing happens. Ditto with day and year. The day box shows 1 and the year shows 202 and nothing changes when using the drop downs. Can't manually fill in the boxes. At first I thought it was my bank but they said there were no reported problems - they would! So tried Brave and Edge. Both worked perfectly. Tried it on my laptop rather than desktop and same problem using Firefox showed up. I hadn't fiddled with any Firefox settings. What to do? Thanks Donald

Asked by donald.wyllie 2 days ago

Last reply by Dropa 22 hours ago