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  • Solved

New printer will not print emails

I have a new Brother printer MFC-L3780CDW. I can print from Foxfire internet, I can print from Microsoft Word. I can go to my Comcast online account and print emails, but… (read more)

I have a new Brother printer MFC-L3780CDW. I can print from Foxfire internet, I can print from Microsoft Word. I can go to my Comcast online account and print emails, but I cannot print an email from Thunderbird from my desk top. I right click the email to bring up the menu. I select print and nothing happens. It dont bring up a print preview window to select printer. It does nothing. My old printer was also a Brother MFC, just an older model. everything worked fine. I called brother and they say since everything else prints it must be a problem in the Thunderbird Application

Asked by kim85 2 months ago

Answered by sfhowes 2 months ago

impossible to send a message with thunderbird

When I want to send a message (Thunderbird)I receive this message since 10 days (about..): "Clienthost rejected by spamhaus for spamming issues". see htps://check.spamhau… (read more)

When I want to send a message (Thunderbird)I receive this message since 10 days (about..): "Clienthost rejected by spamhaus for spamming issues". see htps://check.spamhaus.org/query/ip/37.66.26.22 for further information I can use successfully WEBMAIL Can you explain me what is it? Thank you

Asked by j-m.auffray 2 months ago

Last reply by Matt 2 months ago

Send tab to Firefox on Android doesn't work

I am unable to send tabs from my desktop devices to Firefox on my Android device. - All devices are logged into Firefox Sync. - Sending tabs from Android to desktop works… (read more)

I am unable to send tabs from my desktop devices to Firefox on my Android device.

- All devices are logged into Firefox Sync. - Sending tabs from Android to desktop works fine. - Attempting to send a tab from desktop to Android, nothing happens. Have tried with multiple different tabs from multiple desktop devices, it never makes it to my Android device. - Synced tabs works fine. I can see the open tabs on all my devices from all my other devices, and it stays up to date. - Have tried logging out of sync and logging back in. Didn't fix the issue.

Desktop devices are running Firefox v146.0.1 on Windows Android device is running v146.0.1 on Android 16 (Pixel 8 Pro)

Asked by Nathan Reed 2 months ago

Last reply by Nathan Reed 2 months ago

  • Archived

Browser tabs do not reopen at new start of Firefox

After having created a couple of tab groups with some of the numerous tabs that were already open in my browser (Firefox, of course) and then closing and reopening the br… (read more)

After having created a couple of tab groups with some of the numerous tabs that were already open in my browser (Firefox, of course) and then closing and reopening the browser shortly after, no tabs at all reopened even though this is my normal setting for Firefox: open all previous tabs when opening firefox. This setting had always worked before - as it does now with the new tabs. However, all my previous tabs as well as the freshly created groups have vanished. Do you have an explanation and ideally a way of recovering the tabs - or the groups at least? Thank you very much. Kind regards, Kerstin

Asked by ka-emge 10 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

  • Archived

Firefox Crashing

Why is Firefox crashing so often? What changed? Is there something I need to do to prevent his? Once or twice a week or sometimes a day, but It seems to crash when I am j… (read more)

Why is Firefox crashing so often? What changed? Is there something I need to do to prevent his? Once or twice a week or sometimes a day, but It seems to crash when I am just in my Gmail, sometimes 4 or 5 times an hour. Is Chrome a better option?

Asked by SidAbma 9 months ago

Last reply by TyDraniu 9 months ago

  • Archived

How can I reload Firefox including bookmarks and favourites and Thunderbird after replacing my harddisk?

I recently had to have my harddisk replaced as it had become corrupted. The technician did not reload Firefox or Thunderbird. I hope this can be done as a restore so that… (read more)

I recently had to have my harddisk replaced as it had become corrupted. The technician did not reload Firefox or Thunderbird. I hope this can be done as a restore so that I find my bookmarked and favourite websites and my e-mails

Asked by Torsten Krebs 9 months ago

Last reply by Paul 9 months ago

  • Archived

Lost all tabs and history after a crash

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lo… (read more)

We apparently lost power sometime during the night. When I turned on the monitor and opened FF, I got the error message that it had crashed. As my subject line says, I lost all my tabs, the pinned ones (probably about 10) as well as the open ones (probably between 10 and 15). I also lost all my history. I can't use the 'Restore Previous Session' because it doesn't give me that option.

I've restarted Firefox and also rebooted my computer...still nothing happens. It's up to date, version 133.0. But I have no history beyond this morning. Is there any way I can recover those tabs or history?

And in my FF Settings, there's a link at the top that says "Your browser is being managed by your organization". I don't have or belong to an organization. When I click on the link it takes me to another page that says it's "Active" and there's a huge list of "Documentation" that apparently involves a lot of code. Can you please explain what all that means? Thanks so much for any help!

Asked by Honey Wesley 1 year ago

Last reply by jonzn4SUSE 10 months ago

  • Archived

Twitch streams not playing

I just installed Firefox on a new PC build and Twitch will load but just gets a spinning circle instead of playing the stream. The streams play fine on other browsers bu… (read more)

I just installed Firefox on a new PC build and Twitch will load but just gets a spinning circle instead of playing the stream. The streams play fine on other browsers but i can't figure out why its lagging so bad/not working on Firefox. I did some digging and tried resetting cache and cookies and switched of recommended settings but nothing seems to work.

Asked by HybridVTEC 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago

  • Archived

Syncing Firefox issues

Hello, I am transferring to a new device but my device is not syncing and just loading even when I tried to close and open Firefox. I've tried to also log this in via sup… (read more)

Hello, I am transferring to a new device but my device is not syncing and just loading even when I tried to close and open Firefox. I've tried to also log this in via support but to no avail. Appreciate any help on this. Thank you!

Asked by 9garchim 11 months ago

Last reply by markwarner22 11 months ago

  • Archived

Firefox.exe shortcut no longer working for some reason

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this s… (read more)

Hi, just tried to access Firefox via an existing PC desktop short cut and it said "The item "firefox.exe that this shortcut refers to has been changed or moved, so this shortcut will no longer work properly. Do you want to delete this shortcut?" Not sure why it's suddenly done this.Should I delete the app via "Add remove" and re-install.

Asked by tonyrea15 1 year ago

Last reply by ventolinmx 1 year ago

  • Solved
  • Archived

Firewall changes required after updating to Firefox v132

After updating to v132 I have noticed a significant increase in the load times for some websites that our users connect to. Using v131.0.3 I usually see < 1 second loa… (read more)

After updating to v132 I have noticed a significant increase in the load times for some websites that our users connect to. Using v131.0.3 I usually see < 1 second load times for the two websites I am monitoring but after upgrading to v132 it is consistently taking 18-19 seconds for the same page. I have tried uninstalling v132 and reverting to v131 and it immediately goes back to the much faster load times. I have also tried installing various v133 releases and I see the same performance issue as for v132.

The environment I am working in is behind a network firewall with relatively restrictive internet access and I am wondering whether there are sites that Firefox is trying to connect to for the new anti-tracking or suspicious activity features (or anything else) that are being blocked and are therefore causing timeouts and retries that are bumping the total load time up.

Can anyone think of anything else I could check or change?

Asked by Steve G NZ 1 year ago

Answered by TyDraniu 1 year ago

  • Archived

Firefox lässt sich nicht mehr aufrufen

Hallo zusammen, ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber … (read more)

Hallo zusammen,

ich kann meinen Firefox nicht mehr aufrufen, weil er wohl nicht kompatibel mit 133 ist. Es wird empfohlen zu deinstallieren und neu zu installieren. Aber dann sind meine Favoriten, Lesezeichen und Passwörter weg. Ich kann sie nicht sichern, weil ich keinen Zugriff auf die alte Version habe. Wie löse ich das Problem?

Viele Grüße Annette

Hello everyone,

I can no longer access my Firefox because it is probably not compatible with 133 (see screenshot). It is recommended to uninstall and reinstall. But then my favorites, bookmarks and passwords are gone. I can't save them because I don't have access to the old version. How do I solve the problem?

Best regards Annette

Asked by Anna Ree 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago