Showing questions tagged: Show all questions

Live graphs in some websites have stopped auto updating

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load… (read more)

Hi So my problem started a few days ago i don't remember exactly when. The graphs on the binance exchange site have stopped updating for me on Firefox. I mean when i load the page with the graph in it the graph is static and i have to keep refreshing the entire page to see changes in the graph. I should mention that the graphs on a different site that i use work fine and display the prices in real time.

I also had microsoft edge and the same problem happens there too but today i installed chrome and the problem in NOT present there. So the site and graphs update and work properly in chrome but not in Firefox or edge. I prefer to use Firefox for everything!

-I tried Firefox safe mode and the problem is still there. -I also made a new Firefox profile and the problem is still there. -Finally i even refreshed Firefox but even that didnt fix the problem. I should mention that i have Firefox sync enabled so after i refreshed Firefox it automatically installed back all my addons (and other settings?) so even though it is refreshed it looks and behaves exactly like before i don't know if that "cancels" the effects of the refresh.

I am running win10 and my antivirus is kaspersky. I had Kaspesky on "pause protection" while i was troubleshooting but that didnt help either. I hope i managed to explain everything because i find it hard to express my self in English. If you need me to clarify anything let me know. I hope someone can help me with this because I don't know what else to try.

Thanks in advance Kiri

Asked by kiri 2 months ago

Last reply by dh888 4 days ago

Chat window does not open

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens a… (read more)

Hi, when I'm on pages where I need to chat with customer service, Firefox has stopped opening the chat tab / window. I click on "chat" but no one happens. Nothing opens and no message pops up is stopped. Why does it happen like this all of a sudden? I have not made any changes to settings.

Asked by 20tassar 2 months ago

Last reply by Qboy61 7 hours ago

unable to sign.into.americanairlines.com

I have used Firefox to sign into American Airlines website for years. Now when I try and sign in it says the site is unavailable but I am able to sign in on other devices… (read more)

I have used Firefox to sign into American Airlines website for years. Now when I try and sign in it says the site is unavailable but I am able to sign in on other devices and other servers. I called American Airlines and there is no problem on their end. Why is this happening all of a sudden and only for this one website. Is there anyway I could get around there so I can keep using Firefox to get on American

Asked by christvroijen 1 month ago

Last reply by pdurlacher 29 minutes ago

CDM not Installed, Error while playing a video embedded on a website

Please resolve my Issue, I am unable to play a video embedded on a website. When I try to play it, it says, CDM not installed. The website has a youtube video embedded on… (read more)

Please resolve my Issue, I am unable to play a video embedded on a website. When I try to play it, it says, CDM not installed. The website has a youtube video embedded on it with lots of customizations. Please check it. And tell how can I resolve it....

Respond as soon as possible

For further reference I have attached a screenshot of the error

The link was: Click here to visit the link

Asked by aishwary2316 1 week ago

Last reply by Seburo 2 days ago

Cannot access websites through URL in the address bar – Android

I have noticed an unusual behavior of late. When I enter the full URL into the address bar and hit "go" Firefox does not open the web address but instead simply reloads … (read more)

I have noticed an unusual behavior of late. When I enter the full URL into the address bar and hit "go" Firefox does not open the web address but instead simply reloads the existing page. The only way that I can access a site is to search for it in Google and press the resultant link. Any idea what's going on?

Asked by randy.holland 1 week ago

Last reply by Seburo 6 days ago

find (control + F) can't/won't work on certain symbols on a specific page.

on a website my college is using for part of its curriculum, I tried to use the ctrl + F "find in page" feature to find the "caret" character ("^") in my textbook, but wh… (read more)

on a website my college is using for part of its curriculum, I tried to use the ctrl + F "find in page" feature to find the "caret" character ("^") in my textbook, but when I hit the button to find the next match, it doesn't find anything but it also doesn't change to say "Phrase not found" like it did on this page before I started typing this post. I'm not sure what's wrong, but I think I might've just stumbled upon a bug similar several previous bugs like [https://support.mozilla.org/en-US/que.../1299464|this] and [https://support.mozilla.org/en-US/que.../1320495|this] by the way, there also seems to be a bug with the "insert link" button on this forum. I selected the words "this" above, but it keeps trying to set the word "this" as the target for the link with nothing in the "link text" field, and since there is no support article named "this", it will just use the default markup text for when the input is invalid ("http://example.com this" with brackets around it)... pretty sure that's a bug as well right?

Asked by Twisted_Code 6 days ago

Last reply by Seburo 6 days ago

Can't Play Any Videos on 89.0 Version

Because of this terrible 89.0 update I've had to start using Chrome, and I hate Chrome. I cannot get any videos to play in Mozilla anymore. Youtube doesn't work, Tumblr v… (read more)

Because of this terrible 89.0 update I've had to start using Chrome, and I hate Chrome. I cannot get any videos to play in Mozilla anymore. Youtube doesn't work, Tumblr videos don't work, Twitch videos don't work, even the Tenor gifs on Discord won't show.

Yes, I have cleared my entire history of cache and cookies for all of these websites, and it does not fix the problem.

Nothing will play. I hate this. Please, Mozilla, fix this so I can go back to using the browser I actually prefer.

If anyone else is experiencing this, or has found a solution, please let me know.

Asked by mae 5 days ago

Last reply by cor-el 5 days ago

How to translate web pages like in Chrome or Edge?

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the … (read more)

Is there a possibilty to tanslate web pages in Firefox like the way it can be done in Google Chrome or Microsoft Edge? I have installed an Add-On but it doesn't work the way I want(translating the web page right there and not translating it through Google Translate).

Asked by A. Saxena 5 days ago

Last reply by paddywalsh277 46 minutes ago

FF 89.0 Blocks Access to Fidelity Account

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account se… (read more)

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account security code, or displays account entry page as plain text, not std HTML formatting, or most often results in a technical error page saying try again later. MS EDGE works fine, no issues. This is the only webpage this occurs on. Fidelity has no FF reported issues on their end nor does my IP supplier. Using desktop PC, running Win10/64-bit, DSL line @ ~ 2.3 Mbps. Using the "Light Theme" which was auto set with 89.0. This plus the new bastardized menus will push me to drop FF since I can't afford endless hours to fix basic functionality with ea update.

Asked by r3isl.ew.20x80wlsx 6 days ago

Last reply by ·´¯`·...¸>-)))º> ~dbben 3 hours ago

Why is NY Times & YouTube blocking parts of their pages?

NY Times now won't load images (there's now a hold-to-see button; image & headlines vanish when you let go) on either side of the firewall & YouTube blacks out th… (read more)

NY Times now won't load images (there's now a hold-to-see button; image & headlines vanish when you let go) on either side of the firewall & YouTube blacks out their link icons & the right column recommended / loaded-for-sequence play videos on the right column whether you're signed-in or not. Background images are now blacked out on some sites. None of this ever happened to me until I upgraded to FF 89.

Why is this? How do I stop it?

The array of Mac settings, FF settings, site settings is dizzying as we all know, which makes sorting out where the problem might lie a bear w/o help. Things worked great through 88. I allowed FF entree to simply install each new version. No prob. Now this. 89 is clearly a complete overhaul -- I've seen scores of comments from folks left aghast at these changes with no clear, comprehensive tutorial of 1) what exactly FF did & changed, 2) why FF did it & most importantly, 3) how to return which sections / settings to what you wanted & felt comfy with & which you're just stuck getting used to. Configuration ability is a huge aspect of computer living. That FF info alone would have lessened the heat I'm afraid you've been taking.

Anyway, back to mine... any clue as to how to reset whatever it is that needs resetting to drop this blockage? Many thanks for the assist!

Asked by ejdecker 4 days ago

Last reply by FredMcD 4 days ago

Gmail won't open? Only in Firefox

I try to open Gmail, whether that be through my bookmark bar or actually searching it up, but it won't open. There's a brief loading icon on my mouse cursor but other tha… (read more)

I try to open Gmail, whether that be through my bookmark bar or actually searching it up, but it won't open. There's a brief loading icon on my mouse cursor but other than that nothing happens. No new tabs are opened, my current tab isn't changed, not even the url. It works in other browsers, why not Firefox?

Asked by andrewwhoisnotadrumstick 4 days ago

Last reply by FredMcD 4 days ago

Cannot change firefox language to English

Whenever I search something on google from firefox, the displayed results such as (all,image,video)bar and wikipedia pages are in burmese. I have tried changing it from S… (read more)

Whenever I search something on google from firefox, the displayed results such as (all,image,video)bar and wikipedia pages are in burmese. I have tried changing it from Settings/Preferences and even reinstalling but it still doesn't work. Is there any other solution you can think of? Thank you.

Asked by yanwaytoe04 4 days ago

Last reply by cor-el 3 days ago

Desktop view

How do I set desktop site rather than mobile sites on my tablet. I manage to get the desktop site, but when I switch tabs to view another site when I return to the site t… (read more)

How do I set desktop site rather than mobile sites on my tablet. I manage to get the desktop site, but when I switch tabs to view another site when I return to the site that was on desktop view it has changed to mobile view. It is really annoying as the only way to change it back is to close the tab, go to the bookmarked site which comes up as a mobile site, you then select desktop site from the menu

Asked by taff0857 4 days ago

Last reply by Seburo 4 days ago

WSJ.com on Firefox is jumbled

Long time User of Firefox. Everyone day, one of the first sites I read is WSJ.com. Recently (now running 89.0 Firefox) the WSJ.com website has been totally jumbled. I cro… (read more)

Long time User of Firefox. Everyone day, one of the first sites I read is WSJ.com. Recently (now running 89.0 Firefox) the WSJ.com website has been totally jumbled. I cross checked it on Chrome, where it was working fine. I have reported this to WSJ.com, and now also to Firefox. Is there a new setting requirement in Firefox 89.0 for that page? This is the only regular site I visit where this is occurring.

Any insights?

Asked by jssmithbcbs 4 days ago

Last reply by cor-el 2 days ago

flash player

>http://manuscrit.ville-laon.fr/_app/ms/OEB/Ms239/index.html< needs flash player to open up which is stopped begin 2021, are there alternatives to open or what is … (read more)

>http://manuscrit.ville-laon.fr/_app/ms/OEB/Ms239/index.html< needs flash player to open up which is stopped begin 2021, are there alternatives to open or what is to do for using this historic database in advance. Thank You! SJH

Asked by schumann.koeln 3 days ago

Last reply by cor-el 3 days ago