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SaveFrom.net Helper

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program … (read more)

The other day I downloaded SaveFrom.net Helper but then shortly after I deleted it. The program was deleted from the computer except that the green line with the program name shows as an extension on the bar at the top of the Firefox page.

I cannot delete it. If I delete it once it reappears next time I load Firefox. The extension does not show up in add ons and extensions in Tools Firefox.

I have read an earlier reply that suggests delete Firefox and reinstall Firefox and that will get rid of it.

However, I am not anxious to try that as over time I have already extensions ad add ons and other customisation of Firefox, including all my bookmarks and I don't want to lose these and start again.

So here is my question. As the program is deleted and as their extension does not show up in Tools and then adddons, can I assume that the existence of the program name as an extension on one of the title bars at the top of Firefox is just an irritation and that this SaveFrom program cannot in any way add or do anything to my computer?

I can then live with it rather than deleting Firefox and starting again.

I would be so grateful for your help.

Thank you.

Asked by avwood 6 months ago

Answered by jscher2000 - Support Volunteer 6 months ago

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"PRINT PREVIEW" is gone !!!

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPE… (read more)

The "PRINT PREVIEW" option I have found under the "FILE" drop down is GONE!!! I Please tell me HOW to get it back (or at least find it somewhere else)! I absolutely DEPEND on this function for processing orders and printing packing slips !!!!

This is NOT an improvement for me!!! This is absolutely horrible!

Asked by timestreasures 1 year ago

Answered by cor-el 1 year ago

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Drop-down menu not offering options to make selection

Hi, I'm having a really strange problem. I'm using Firefox on WIN 11 with my new LG laptop. When I access a website's drop-down menu, it does not offer me options that I … (read more)

Hi,

I'm having a really strange problem.

I'm using Firefox on WIN 11 with my new LG laptop.

When I access a website's drop-down menu, it does not offer me options that I can make a selection.

I know that it's missing the 2 options - because when I try it on other PCs - it works fine. So the behaviour is different (and works) on other computers.

And the stranger thing is; it also does not offer the options when I tried it with Chrome and Edge.

I tried clearing the history and cache - and it still gives the same behaviour.

I called the Tech Support of the website - and they said it's clearly a problem with my specific PC. I would tend to agree with them - because I can access their site without any issues on other PCs.

I can't figure out what's in common amongst the 3 browsers I tried on this LG laptop. The only thing I found in common is this laptop!

Any ideas - any thing I can try next? Really driving me nuts...  :)

mjl

Asked by michael.jl.wong 1 month ago

Answered by jscher2000 - Support Volunteer 4 weeks ago

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NEW UPDATE - Didn't solve - Ebay does not work with Firefox 74.0 (Windows)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser. Still looks like some parts of the page don't load, tried all the individual line items in 'pa… (read more)

'Hi, is this a known issue? Ebay will not render inside my Firefow browser.

Still looks like some parts of the page don't load, tried all the individual line items in 'page info' without success.

Seems to forget that the security was overwritten.

Asked by irishtoon 2 years ago

Answered by jscher2000 - Support Volunteer 2 years ago

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Stop saving all image files as WebP?

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer.… (read more)

I understand the newest version of Firefox offers support for WebP images, which is cool and great... but not when I need to download those images for use on my computer. As an artist I need to be able to save things as .jpg or .png for my art programs (or even preview) to be able to open them. Is there any way to make this an option, or to not default to webp when saving images?

I've also tried changing the extension on the file using the "all files" option but it just corrupts the file and won't open them.

Asked by nekosd43 2 years ago

Answered by cor-el 2 years ago

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Firefox opening all web pages with Weird characters

Couple of days ago I opened the Firefox but I saw it keeps opening all web pages with weird characters, I uninstalled it completely, refresh it on safe mode with no add-o… (read more)

Couple of days ago I opened the Firefox but I saw it keeps opening all web pages with weird characters, I uninstalled it completely, refresh it on safe mode with no add-ons, I see there is no problem with any other browsers suck as chrome or waterfox and others, this problem is only on Firefox...I removed all cookies and everything but still problem going, I use laptop windows 10 with last updates on it...I tried everything available on web sites but no work...I didn't do any changes in about:config...please help me out with this issue, thanks

Asked by dave1music 1 year ago

Answered by dave1music 1 year ago

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Error 503 occurs only with firefox

Hello, I have firefox 79 on windows 10. When I try to access footlocker.com, the website doesn't work and show error 503. This website works perfectly with chrome. I trie… (read more)

Hello,

I have firefox 79 on windows 10.

When I try to access footlocker.com, the website doesn't work and show error 503. This website works perfectly with chrome.

I tried to flush dns in windows and firefox, and also the repair button. No extensions.


Can you help me to make this website work again ?

Thanks

Asked by wtuuju 1 year ago

Answered by wtuuju 1 year ago

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We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message We are sorry, but you do not have access to Google Maps. Please con… (read more)

I have used/accessed Google Maps for years - so many I can't remember and now today I get this message

We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access.

Is this a FireFox muck up or what?

Asked by Bill 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Cannot open a particular website

There is one particular website domain that just will not open with Firefox, but will open with Internet Explorer (which I don't want to use). All other websites/domains … (read more)

There is one particular website domain that just will not open with Firefox, but will open with Internet Explorer (which I don't want to use). All other websites/domains open just fine in Firefox.... what the heck? Help would be appreciated. Using latest version of Ff browser and a Sony laptop computer.

Asked by thomasgreatheart 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Missing symbol button

How can i get to see back the symbol button that were missing in some website in my phone? For example in animixplay.to website the start button,fast forward button,the q… (read more)

How can i get to see back the symbol button that were missing in some website in my phone? For example in animixplay.to website the start button,fast forward button,the quality symbol button ,etc are missing..it suppose to have the symbol button like the picture..

Asked by A2112 7 months ago

Answered by Seburo 6 months ago

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Cannot connect to Microsoft Communty or Microsoft Account

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/pri… (read more)

All of a sudden today I am unable to connect to the Microsoft Community https://answers.microsoft.com/en-us/ and to my Microsoft Account https://account.microsoft.com/privacy/. I can connect with Edge but not FF 95.0. It seems according to the MS Forum that I am not the only one with this problem. Please see screenshots of what I and others are getting.

Asked by new_aged2perfection 5 months ago

Answered by Seburo 5 months ago

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Facebook

Why in this browser only Facebook shows pages like this instead of the normal dark mode? This problem does not exist in other browsers, it only happens on Facebook … (read more)

Why in this browser only Facebook shows pages like this instead of the normal dark mode? This problem does not exist in other browsers, it only happens on Facebook

Asked by bosman280 1 year ago

Last reply by Seburo 1 year ago

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Web pages do not resolve

There has been a sudden failure to resolve the graphics of websites I attempt to access in Firefox. I am using a Galaxy tab S2 with android 5.0.2. Any attempt to view a w… (read more)

There has been a sudden failure to resolve the graphics of websites I attempt to access in Firefox. I am using a Galaxy tab S2 with android 5.0.2.

Any attempt to view a website which uses graphics produces a few blocks of colour and maybe some black dots where the text is meant to be. This is a sudden change in performance. I don't get the same problem on other android devices or with windows 10.

Repeated uninstall / reinstall cycles have not improved matters. Firefox nightly produces the same result. It is possible that there is some incompatibility with a recent Guardian (newspaper) beta installation but that has been replaced with the stable public version without any improvement in Firefox performance. There are no associated crash reports.

Can anyone offer any assistance in diagnosing what is going on and correcting the problem please

Asked by mmp144 1 year ago

Answered by Seburo 1 year ago

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Suddenly can't make PayPal payments on eBay using Firefox

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying … (read more)

I've had no problems for years when using PayPal to pay for Ebay items, but suddenly 14/02/2020 the PayPal pop-up window just sits there with the spinning circle. Paying by credit/debit card works fine, but I want the payment to come straight out from my bank account. Followed the simple instructions like disabling AdBlocker and checking Pop-ups are allowed, as given in other answers. Still stuck for a solution, saw elsewhere a reference to user_pref file but that just confused me as I'm not that technically minded. Any help would be gratefully received.

Asked by djmb 2 years ago

Answered by ramos5391 2 years ago

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cannot acces my account on a website

a website () states "Academia.edu no longer supports Internet Explorer." please upgrade your brower. Yet this does not help: i can nolonger enter into of said website my … (read more)

a website () states "Academia.edu no longer supports Internet Explorer." please upgrade your brower. Yet this does not help: i can nolonger enter into of said website my account. What ever I try; the website repeats said message in a plain document front and face.

Asked by Bartholo77 1 year ago

Answered by Bartholo77 1 year ago

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Youtube gives problem on Firefox, but not on Opera. Solutions?

when I type a comment on youtube, the text often "lags", the letters appear all together after a while, if I try to send the comment I get an error, and if I try to subsc… (read more)

when I type a comment on youtube, the text often "lags", the letters appear all together after a while, if I try to send the comment I get an error, and if I try to subscribe a channel I cannot, instead I get prompted to login while I am already logged. This is going for months, right now the only fix seems to switch to Opera... Can you guys provide solutions to this?

Asked by marcus.aseth 1 year ago

Answered by jonzn4SUSE 1 year ago

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Specific website won't open in Firefox but will open in other browsers.

My website, www.orthodoxdelmar.org, won't load in Firefox but will load in other browsers. I get a white screen in Firefox. I haven't had a problem with any other website… (read more)

My website, www.orthodoxdelmar.org, won't load in Firefox but will load in other browsers. I get a white screen in Firefox. I haven't had a problem with any other website.

I've tried going directly to specific pages on the site. I've exited and restarted Firefox. I've restarted my laptop. I can't find any setting where I might have accidentally blocked the page.

I'm running Firefox 77.0.1 (64 bit) on Windows 10. Laptop only 4 months old.

What am I missing?

Thank you.

Asked by khveraacker 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox 84.0.1 (64bit) won't load my website

My business website wont load in the latest (84.0.1 - 64bit) version of Firefox for Windows. The previous version -84.0.0 did work. Chrome is just fine and much faster,… (read more)

My business website wont load in the latest (84.0.1 - 64bit) version of Firefox for Windows. The previous version -84.0.0 did work. Chrome is just fine and much faster, but my preference is for FF. The home page loads (reluctantly), but manuy o the other pages won't load at all. I have ghostery installed but disabled, but this hasn't been an issue previously, and I have tried it with out this add-in, and it made no difference. I don't want to go to Chrome!

Asked by murray8 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Certain websites don't work in Firefox but work in other browsers.

I'm using Firefox 85. Windows 10. Started happening 2 days ago. I've come across some sites that are giving me errors, but they work fine in chrome. Things I've tried: … (read more)

I'm using Firefox 85. Windows 10. Started happening 2 days ago.

I've come across some sites that are giving me errors, but they work fine in chrome.

Things I've tried:

  • Restarting computer
  • Restarting router
  • Disabling Firefox addons
  • Clearing all cookies + history
  • Clearing cache

Below is what happens when I try to sign into the Playstation Store. Also getting similar 406 error trying to access Yamazaki Home

Example: When I click "SIGN IN" on the Playstation Store page, I'm met with a 406 error.

These are the headers that are returned.

Response Headers. Cache-Control no-cache, no-store, max-age=0, must-revalidate Connection keep-alive Content-Length 38 Content-Type application/json;charset=UTF-8 Date Sat, 30 Jan 2021 20:01:40 GMT Expires 0 Server nginx Strict-Transport-Security max-age=31536000 ; includeSubDomains X-Content-Type-Options nosniff, nosniff X-CorrelationId c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Frame-Options DENY X-Psn-Correlation-Id c22fffff-05c7-4d2c-81c0-699bbba555c3 X-Psn-Request-Id 8b5177d1681a03522a5a687f9de05f18 X-RequestId 8b5177d1681a03522a5a687f9de05f18 X-XSS-Protection 1; mode=block

Request Headers Accept text/html,application/xhtml+xml,application/xml;q=0.9,*/\*;q=0.8 Accept-Encoding gzip, deflate, br Accept-Language en-US,en;q=0.5 Connection keep-alive DNT 1 Host ca.account.sony.com Referer https://store.playstation.com/en-us/latest Upgrade-Insecure-Requests 1 User-Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:85.0) Gecko/20100101 Firefox/85.0

Asked by Hugh 1 year ago

Answered by Hugh 1 year ago