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  • Solved

Netflix no longer supported [SOLVED]

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" w… (read more)

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

Asked by teagankelk 5 months ago

Answered by Seburo 5 months ago

  • Solved

Unable to log onto Vanguard Account

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my pho… (read more)

I am unable to log onto investor.vanguard.com using Firefox. It has worked fine until last week. I confirmed the username/password are correct (they work fine on my phone app and using the Microsoft browser). I contacted Vanguard and they said they have not had any reported issues on the website.

When I click on the LOGON icon, a blue halo appears around the icon, but I cannot complete the logon. All other icons on the home page work properly on Firefox, but the LOGON does not. Deleting cookies did not help.

Are other Firefox users experiencing this on Vanguard, and if so, is there a fix?

Asked by K_E_BETSCH 1 week ago

Answered by FredMcD 1 week ago

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Instagram / Facebook Displays Texts in Icon and posts

Whats happening? I have already ticked "websites using their own fonts" Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them… (read more)

Whats happening? I have already ticked "websites using their own fonts"

Icons and Posts are displayed with text with no reason? Some stories you can see bust most of them are not displayed

Its the only site that has problem in firefox and you cant even do something, firefox turns it into a broken site.

Tried:

Disabling Addons Colors: "Override the colors specified by the page with your selections above"

Nothing works

Even facebook sometimes posts images with text description...

Asked by lostre5 1 week ago

Last reply by cor-el 1 week ago

  • Solved

forgetting about a website

So i wanted to forget about this one website because it keeps automatically recommending it to me because of my browser history for it. i just want to go to this bookmark… (read more)

So i wanted to forget about this one website because it keeps automatically recommending it to me because of my browser history for it. i just want to go to this bookmarked site but it ALWAYS goes to the one thats in my history. i clicked "forget about this site" yet it still pops up. please help.

Asked by Alec 6 days ago

Answered by cor-el 6 days ago

  • Solved

clicked a website in chrome that had a virus

I was just recently searching through Firefox which was using chrome 1. I was searching 'front to front, ink transfer, $1 dollar bill paper currency, variety, error' (i m… (read more)

I was just recently searching through Firefox which was using chrome 1. I was searching 'front to front, ink transfer, $1 dollar bill paper currency, variety, error' (i may have used a (,) after '$1 dollar bill,' ⬅as see right here and/OR I also may have used an (s) after 'varieties, errors' ⬅as seen here in quotes. 2. I had advanced the pages approximately 3 times, so I was under the 3rd page under the above (3) search possible keyword string searches. 3.i had clicked on a websight which would be the exact last site in my browser history before exiting and closing tabs, & erasing the data in both apps of chrome and firefox, which I'm on android. 4.when I clicked the site the infamous you are a winner of a brand new_____virus I assumed and I got really panicky. 5.i tried to press back it would not let me the thing popped up again. VERY QUICKLY and panicky it was a pop up on a blue back ground and something similar to 'you are a winner Firefox customer', so it specifically said Firefox and not chrome. 6. I SAW THE BLUISH PURPLE BOX FROM FIREFOX that notifies that it blocks trackers,only this time it said, 'virus detected, 60% downloaded, may damage your SIM card', it said other stuff, but I was very panicked, so I didn't read the rest. 7. I clicked on the tabs button and closed both tabs. 8. went to settings. App manager. Then 'cleared data' in both chrome and firefox. 9.updated lookout app and secured. However, I was hoping that because I'm sharing whichever information with Firefox as per 'terms' I was hoping there is a possibility that since I was using chrome and firefox, that you would be able to fix this virus issues or report the information to whichever securities, y'all you for that kind of stuff, to fix it or may be track the people who have set it up etc. I am unaware of your prtcols with this kind of stuff, however, the screen did use the term 'firefox customer' so I don't know if they are targeting your customers or if it's programmed to just {fill in the blank here↪[_____]of whichever 'NAME' of the service provider}(of each victim)automatically, once clicked.

    • at that time I was not logged in with an account as i didnt know about doing that, but I was signed into chrome, i believe under ... @gmail.com although I did erase my app history...i guess I should check if my browser history was paused in my gmail account at the time. If so maybe it's possible to find the exact site if requesting information from Google although I'd assume that you probably have the same access, at least to my browser history since I was using Firefox. I just don't know if me deleting the app info on my device if it might somehow hinder your further access,but I also assume you probably have the information backed up in servers for this type of access. Please let me know if you need some thing else through email. I'm sure you probably have my device credentials and ip address etc, phone number, especially now that I had to make an account to access the contact services , my account is under ... @gmail.com, to refer to the account I just made, if possible can you please update me about this matter if it is at all possible, not to much trouble or time, I greatly appreciate any efforts that whomever these emails go to and the support departmeant for the efforts made in making the internet safe as well, I'm greatly appreciative, sincerely THANK YOU, soo much. Have a woderfull day and hopefully a productive iniative in this effort.Thanks


edited email from public and search/spam bots view as this is a support forum and there is no one on one support.

Asked by sweetsnough 5 days ago

Answered by Seburo 5 days ago

  • Locked

Suddnly Font Changed in Firefox (Facebook.com) & Font Readability issue on facebook

Locking this thread.Please continue here: [/questions/1359341] Recently i seen Facebook font is not readable and I'm having issue reading it. i refreshed Firefox - not so… (read more)

Locking this thread.
Please continue here: [/questions/1359341]
Recently i seen Facebook font is not readable and I'm having issue reading it.

i refreshed Firefox - not solved i uninstall Firefox and reinstall - not solved i created new profile in Firefox - not solved i created new user in windows 10 - not solved

Troubleshoot mode on - solved

if i disable option "Allow pages to choose their own fonts, instead of your selections above" - solved. But i don't want to use this solution as other websites are getting affected. Kindly someone can help me?

Attached Proof of webpage.

Asked by ray.excel75 4 days ago

  • Solved

Missing importnant interactive parts on website when using Firefox

I have been using Firefox as my main browser for a while and I like it. I have noticed that some interactive parts on some websites are missing when using Firefox. On the… (read more)

I have been using Firefox as my main browser for a while and I like it.

I have noticed that some interactive parts on some websites are missing when using Firefox. On the other hand, when using Google Chrome everything works fine.

I am attaching 2 screenshots showing that the button "Start the Chat" is missing when using the Firefox browser compared to when using Google Chrome.

Why is that?

Asked by Serafeim 3 days ago

Answered by cor-el 3 days ago

  • Solved

Log In

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being … (read more)

I just loaded your new Alias email into my Windows computer and now I the email to log into my Gmail will not show or open. How do I turn off my current email from being taken over by your software?

Should I delete the program all together?

Is there a way to tell the software which sites to keep?

This software has not been thoroughly tested out. Take it off and go back to the drawing board.

Thanks,

Bill ... (I don't think I will actually be able to read your response. So, send a text to ...)


edited email and phone# from public and search/spam bots view as this is a public community support forum. You should get a email notifying of replies to thread.

Asked by Bill Weiss 2 days ago

Answered by jscher2000 2 days ago

  • Solved
  • Archived

I would like to stop the annoying reload Drudgereport.com does. How?

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assumin… (read more)

Everyone going to the above mentioned website experiences the same annoying reloads. Please add a method to Firefox like IE has that can restrict sites reloading, assuming this doesn't exist already. Thanks

Asked by Eastcreek 1 year ago

Answered by cor-el 1 year ago