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Paypal will not load

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "wai… (read more)

When choosing Paypal as payment option on website, the Paypal login page loads. But after entering my login info I just get a continuous circle. Message at bottom is "waiting for c.paypal.com" then nothing happens. Going in again I sometimes get the verification pictures to prove I am not a robot, but then the same thing occurs. I have cleared cache and data, refreshed Firefox, re-entered Paypal login details, checked Firefox is latest version, disabled AntiVirus, checked tracking protection is standard, turned off AdBlocking extension for that page but nothing works. Using Opera browser Paypal opens immediately. So what's the issue here Mozilla? Any fix?

Asked by Richard 1 year ago

Answered by Richard 1 year ago

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Scotiabank log in issues

For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down. Once I try to enter I get this msg Sorry, we couldn'… (read more)

For a number of days now I can not log into Scotia Bank online but I can with Safari so I know the site is not down. Once I try to enter I get this msg Sorry, we couldn't complete your request Sign in to online banking or our mobile banking app to continue. With an under construction icon. I have tried deleting recent history and have restarted Firefox but no change I love Firefox and it is my goto browser but something is wrong here. I have also tried to enter using firefoc from a different computer....same issue.

Anne Gourlay-Langlois

Asked by jagourlay 1 year ago

Answered by cor-el 1 year ago

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Cloudflare loop "checking your browser before accessing"

This issue is with me for some time now I guess 6 to 12 months, I have circumvented it by simply using other browsers that don't have the issue, it is only in Firefox. I … (read more)

This issue is with me for some time now I guess 6 to 12 months, I have circumvented it by simply using other browsers that don't have the issue, it is only in Firefox.

I have noticed that it seems to be a reoccurring issue for many people reading through help topics.

At the moment I am using: Mozilla Ubuntu Firefox 91.0

 Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0

Starting Firefox in "Safe mode/Troubleshooting mode" through the "Application menu" -> "Help" -> "Troubleshoot Mode", doesn't fix the problem.

... "Did you check the date/time and time zone on your computer?" (As suggested in an older topic)

Automatic synchronization with an Internet time server, is set to "ON"
My "Time Zone" is set manually set to the correct "Time Zone"

Since the issue is only in Firefox and not in Chrome, Chromium or Opera, there is something that Firefox is doing that Cloudflare doesn't like or visa versa....

I have noticed in other posts that the blame is simply shifted to Cloudflare, but why do other browsers then not have this problem ?

Opening the no longer existing website (from another help topic here about the same issue), that is still known by Cloudflare, shows the problem if you got it too -> http://animedao.com/

See my uploaded screenshot to see it is only in Firefox.

Asked by allemaal_onzin 1 year ago

Answered by allemaal_onzin 1 year ago

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Firefox blocks FedEx tracking

Hello, I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites. Right now it is Fe… (read more)

Hello,

I have had a few websites not work properly with Firefox and have needed to open my backup browser (Avast Secure Browser) to use those websites.

Right now it is FedEx that comes to mind again as I kept checking for tracking of packages shipped to me since receiving the tracking info. I queries consistently returned the error message "Unfortunately we are unable to retrieve your tracking results at this time. Please try again later."

Thinking maybe the website was having issues or maintenance (and forgetting I had the same issue with FedEx website the last time I tried tracking there in Firefox), I kept "trying again later".

Then I opened my Avast browser and pasted the same url there and, sure enough, received this report on the display:

Travel History Date or Time City & State Status Monday, April 18, 2022 9:47 PM SPARROWS POINT, MD Departed FedEx location Sunday, April 17, 2022 1:49 PM Shipment information sent to FedEx

I have tried disabling the extension NoScript as well as turning off the "Enhanced tracking protection" and allowing permissions for the FedEx site with no improvement.

I copied and pasted the RAW data as well as the text version from the "about:support" page to send you.

Any suggestions to fix this?

Thank you, Keith McNabb

Asked by kemcnabb 9 months ago

Answered by kemcnabb 9 months ago

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Background on websites dark all of a sudden

I don't why (as i have not altered any settings). But now when i use Mozilla firefox browser, a lot of websites are being displayed with a blark/dark background. I know i… (read more)

I don't why (as i have not altered any settings). But now when i use Mozilla firefox browser, a lot of websites are being displayed with a blark/dark background. I know it is the firefox browser as it does not do the same if i use other web browsers. I tried looking up the issue and solutions. All i could find was some suggestion that websites are displayed according to the settings on my PC i.e if it is set to light or dark mode. I checked this and the settings have not changed. Also as previously mentioned, then if that was the reason, surely the websites would display dark when using another browser. I have attached a screen shot of the twitter website as an example.

Asked by TKTrooper 12 months ago

Answered by TyDraniu 12 months ago

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Erreur Netflix F7121-1331

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix. Netflix support said it's related to firefox. They said to uptodate firefox but I have… (read more)

I got since yesterday error F7121-1331 when I try to stream any movie on Netflix.

Netflix support said it's related to firefox. They said to uptodate firefox but I have already latest version (86.0).

Only other solution according to them, is to use an other naviguator. And, well, it works with Chrome, so it seems really related to firefox.


https://help.netflix.com/fr/node/100151?accordionCategory=mac_computer

Thanks.

Asked by pierrejossart 1 year ago

Answered by cor-el 1 year ago

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Dark Mode/ Light Mode

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to tu… (read more)

Ive never noticed this until last night but how come when i use a theme it controls whether website pages i browse will be light theme or dark theme? is there a way to turn this off? I have a theme on rn and i like it but i cant use firefox atm because certain websites i browse show up as dark theme and i hate that i just want them all to be light theme. Thanks for the help in advance.

Asked by Z 9 months ago

Answered by TyDraniu 9 months ago

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Amazon not displaying properly

Whenever I go to Amazon.com the site displays in a micro format (about 20% of the screen in the center), too small to read at all. Yet if I use Internet Explorer I do no… (read more)

Whenever I go to Amazon.com the site displays in a micro format (about 20% of the screen in the center), too small to read at all. Yet if I use Internet Explorer I do not have these issues. I have cleared my cache etc (no luck) How do I fix it.

Asked by abqhudso 1 year ago

Answered by FredMcD 1 year ago

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Web MIDI Support

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (… (read more)

Will Mozilla implement MIDI for musical instruments? I went to sign up to the Yamaha Soundmondo web site and immediately upon landing on the web site I got this message (on the far right- SYNCH Web MIDI not suported Please Use Chrome) and took a screen shot of it. It wants me to download Chrome. There is no way on earth I am installing Chrome on any of my devices. Google knows far too much already. Any way to let Mozilla know Firefox needs this capability? I can’t be the only musician using Firefox.

Thanks,

Jerry

Asked by jerryc34 1 year ago

Answered by TyDraniu 1 year ago

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Refresh or Shift Refresh doesn't reload the page

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed fro… (read more)

I am a HTML, PHP developer, but lately I am going crazy because the browser doesn't refresh the page when I make changes in the code, apparently the page is refreshed from cache and is not showing the changes. Could You fix that Please. I tried the recommendations of press Shift and the refresh button and the Control, Shift, R, key combination, but that doesn't work. Thank You Very Much.

Asked by César Matelat 1 year ago

Answered by César Matelat 1 year ago

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Mozilla doesn't recognize certificate issuer

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped … (read more)

A site that I use several times every year recently wouldn't open. Response from Firefox is "Access Denied - Certificate issuer not recognized". Also kept getting bumped out of my email account and all my open tabs would close abruptly. The last may have been rectified but I still can't get into the website I want to access.

I've tried different browsers as well so I don't know if it's Mozilla only or my PC. Even if I type in https://www.(pagename).com, it displays as you don't have permission to access http://www.(pagename).com.

I changed nothing on my PC that would cause the problem.

Asked by Bcamp 11 months ago

Answered by jscher2000 - Support Volunteer 10 months ago

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Can't access some website.

I cannot access to Facebook or Messenger on Firefox, when i open, Firefox said Secure Connection Failed. I got this error for a week,i have used Edge and Facebook still w… (read more)

I cannot access to Facebook or Messenger on Firefox, when i open, Firefox said Secure Connection Failed. I got this error for a week,i have used Edge and Facebook still work,pls help me.

Asked by Trung Kiên 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox wont open file browser via websites

I'm running Linux Ubuntu 20.4 Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file … (read more)

I'm running Linux Ubuntu 20.4

Whenever I try to use a website that has a browse button (e.g. youtube uploader, google drive, etc) I click it but nothing happens, no file browser comes up.

As per previous discussions on this issue, I have tried Safe mode, refresh (in fact total new operating system and re-install of firefox) and disabling hardware acceleration, even turning off popup blocker and none of these have made any difference.

Asked by blackwhitehorse22 1 year ago

Answered by blackwhitehorse22 1 year ago

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How to edit the source code of a local HTML file

How to edit the HTML-code of a local stored file been displayed in a tab of mozilla Firefox? In Opera 12.16 in context menu an menu exists for that. Could not give more d… (read more)

How to edit the HTML-code of a local stored file been displayed in a tab of mozilla Firefox?

In Opera 12.16 in context menu an menu exists for that. Could not give more details on that because the system admins forbid to use that outdated software a few days ago. In the settings of Opera I font an Option to replace the built in editor with my favorite Notepad++.exe.

In that context menu on line below or above a meneu entry allowed to call the W3C.org Verifyer of the HTML-source code.

This few simple things allowed me to edit some HTML and CSS files to create HTML pages on my notebook and copying them on a server in local network made a simply knowledge sharing project up and running.

Since I am lo longer allowed to use Opera 12.16 I am searching for a similar solution within the mozilla Firefox. version 88. While looking at and searching in the list containing over 1200 add-ons I have fount W3C Validator but till now no solution for the editing task.

Please help

Best regards

Stephan Weber

Asked by Stephan Weber 1 year ago

Answered by cor-el 1 year ago

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Can't save photos from Goggle search (Android)

I am unable to save images from a Google images search. This has been an ongoing issues for many months now, possibly closure to 1 year now. Previously, I was able to se… (read more)

I am unable to save images from a Google images search. This has been an ongoing issues for many months now, possibly closure to 1 year now. Previously, I was able to search in google images, click the image to enlarge, long press and have an option to save that image. Now, I search the image and have no way to save it. Long press and nothing happens, or it highlights the words below the image. No options come up at all. I can save the image if I switch to desktop view or if I click the images link and go to the source location of the image and save from that website. I simply cannot save from Google images. It's extremely frustrating. Have uninstalled and reinstalled and updated during this time. No current updates available. Firefox Android Version 93.2.0

Asked by TJ 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox is not showing the correct page source

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to opti… (read more)

I am using Firefox and have noticed that when I do a view page source I do not see the current page, but a cached copy. To view the page source I first have to go to options and delete data.

Here is how to reproduce. 1. Go to a website showing changing data 2. Right click and select view page source 3. Examine the page source to see that it shows an older copy of the data, not the current data 4. Go to options and search on the term 'cache' 5. Delete the cached data 6. Go back to view page source and try again 7. Now the page source is the current data seen in Firefox

Asked by coatsbob 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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How to stop Firefox mobile form refreshing every time I leave the app and come back?

How do I stop Firefox mobile from refreshing every time I leave the app and come back? This wouldn't be such a big issue expect for the fact that I use bitwarden as my pa… (read more)

How do I stop Firefox mobile from refreshing every time I leave the app and come back? This wouldn't be such a big issue expect for the fact that I use bitwarden as my password manager. So every time I want to enter my password bitwarden leaves Firefox so I can unlock my vault. Then when I re-enter Firefox Bitwarden is unable to fill in the username and password cause the page is refreshing. Sometimes it even takes me out of the password page because the login screen for the site is a pop-up. Not a separate window.

This also becomes super annoying when filling out any forms and I need to grab info from another app cause a lot of time on form pages when you refresh the page the form gets cleared. It's at it's worst if I have to leave Firefox to copy and paste multiple items because then I copy one item, re enter Firefox paste, leave Firefox to copy the next item, re enter Firefox and the thing I pasted before is gone because the page refreshed! STOP REFRESHING THE PAGE EVERY TIME I LEAVE AND RENTER THE APP!!! It doesn't matter if I leave for mear seconds or used the recent app section to quickly switch between Firefox and another app.

I am on a Samsung Galaxy S20 FE.

Asked by Andrew B 11 months ago

Answered by TyDraniu 11 months ago

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Using Google with Firefox is a new problem

I recently deleted all cookies & site data & now whenever I search for something using Google I get the following message (below) where I also have to fill out a … (read more)

I recently deleted all cookies & site data & now whenever I search for something using Google I get the following message (below) where I also have to fill out a Captcha in order to proceed. This only happens with Firefox. On the same computer I have Microsoft Edge which has no problem with Google search. What's the problem with Firefox? Will give up this browser if this continues.


Our systems have detected unusual traffic from your computer network. This page checks to see if it's really you sending the requests, and not a robot.

IP address: 192.145.114.55 Time: 2022-01-17T22:20:00Z URL: https://www.google.com/search?client=firefox

Asked by rvhjjh 1 year ago

Answered by FredMcD 1 year ago

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Google Maps goes black (again)

Since a few days, when I visit Google Maps, after completely loading the page (roads and buildings shown for a brief moment) the map becomes wholly black with just captio… (read more)

Since a few days, when I visit Google Maps, after completely loading the page (roads and buildings shown for a brief moment) the map becomes wholly black with just captions still readable.

Doing the following didn't fix: Restart Firefox. Update Nvidia Drivers (updated yesterday to 466.11, didn't resolve). Disable every add-on and setting default theme. Disable Hardware Acceleration from settings.

THIS temporarily fixed: Entering Firefox Troubleshoot mode.

So I assume the problem is in advanced settings. There are TONS of settings there. Any ideas? I 'd rather not go through a Firefox Refresh losing all site permissions/fine tuning for cookie settings/blocked content for every site made in years. I'm on Firefox 88, Windows 10 64bit ver. 2004, GeForce 950M, Core i7-4720HQ, 16GB RAM.


I put "again" in the title since another question about this is marked as solved for Firefox 68/69. Needless to say, I tried everything from that discussion (such as switching gfx.webrender.all), to no avail for the present issue.

Asked by madclarky 1 year ago

Answered by madclarky 1 year ago

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unable to visit http site

Hello, I'm not sure if I chose the right topic above. I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of c… (read more)

Hello, I'm not sure if I chose the right topic above.

I'm trying to visit a site which is still using http. But Firefox is automatically redirecting to https, where of course it cannot resolve the site.

In settings, I have it set for "Don’t enable HTTPS-Only Mode". But still, Ff is redirecting.

I don't know. Maybe I should set for https only, and then enter an exception??

I have searched for a solution, but for every solution I find, when I look up how to do it, it says, before you try this, try that first. After about 5 rounds of that, I got too confused and gave up.

Oh, I also cleared the cache, but no help.

I've enabled all the extra info below. But let me know if you need any other specific info. Do you need the address of the website?

Thank you very much.

Asked by brynn2 10 months ago

Answered by brynn2 10 months ago