All Products Support Forum

I am running "Firefox Browser 93.0", and I have Windows 10 Pro Version 21H1, OS Build 19043.1288. I am unable to watch certain video's, as an example, the video in this link: [https://www.wandtv.com/news/illinois-.../article_24b92a86-32c4-11ec-a487-3bb3f17fa133.html] won't play. It use to work, but something has changed, not by me. It will play that same video using the "Edge Browser" so there is nothing wrong with the website. However, I can play this "YouTube Video": [https://www.youtube.com/watch?v=qAJSYk5wMiA] I also tried another link in their website, this is the weather link: [https://www.wandtv.com/weather] it starts to play, but then stops and nothing ever plays. Here is another link I tried on their website: [https://www.wandtv.com/sports/fans-ma.../article_f94f4ade-32e0-11ec-9351-ef71f52b96cd.html] It won't play either. But they all play in the "Edge Browser!" Any ideas on what changed and how do I change it back, so they will play? I prefer Firefox Browser to any other browser! Do you know what the issue could be? I appreciate your time! NiceSeeingYou

Hello,

I have the site espn.com bookmarked and for the last month or so it has been opening it's various foreign sites instead of the united states version when I click on the bookmark tab. It will switch to the UK and Mexico sites randomly when I click on the tab. The address is saved as the US version (espn.com) when this happens so I can't figure out why it's doing it. It doesn't matter if I use a vpn that says I'm in the US or just my regular internet provider in the US, the site keeps changing what country it chooses to open with. I noticed that every time I click the tab it will cycle between the various different sites for each country even though as I said before, the bookmark is set for espn.com. It makes no sense as none of my other bookmarks do this and it doesn't do it when I use Safari's browser. Is there anything on my end I can do to get this to stop or is it coming from espn.com's end? Thank you for your time and help. :)

I need to use Google Meet for a professional purpose. When I use is from the Chrome browser, I can present a specific tab on my desktop; however, I prefer to use Firefox as my default Browser. The problem is, when I use Meet on Firefox, the presentation options don't include sharing a tab. Is there a way to fix this, or do I just need to use Chrome when meeting?

Thank you.

Did Not Connect: Potential Security Issue

Firefox detected a potential security threat and did not continue to www.nextechclassifieds.com because this website requires a secure connection. www.nextechclassifieds.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. www.nextechclassifieds.com uses an invalid security certificate.

The certificate is not trusted because it is self-signed.
Error code: MOZILLA_PKIX_ERROR_SELF_SIGNED_CERT

This is a trusted website, been using it for years without issue. Used it a few hours ago to check my account. Only problem is on my pc, all other devices including people I've asked, do not have this issue. Seems to be a problem with the firefox browser only.

Hi! Netflix used to work great in Firefox on my Mac OS X 10.11.6 macbook. Now I've been getting an error message saying "Looks like your browser is no longer supported" when trying to play video on Netflix and it won't play. I noticed that it self-updated a couple times over the last few days but these updates did not solve the problem. I'm hoping that this problem can be fixed so that I can keep watching Netflix on Firefox, as I find Chrome and other browsers are very slow and laggy compared to Firefox. Thanks :)

When clicking on an article link in an email from Wired, "Header overflow" is the only thing that is displayed in Firefox. It worked prior to latest upgrade. The link works fine when using Safari. Here is the link: https://link.wired.com/click/26376218.29116/aHR0cHM6Ly93d3cud2lyZWQuY29tL3N0b3J5L2hvdy10by1wcmVwYXJlLWNsaW1hdGUtY2hhbmdlLW5vdz91dG1fdGVybT1QNCZ1dG1fc291cmNlPW5sJnV0bV9icmFuZD13aXJlZCZ1dG1fbWFpbGluZz1XSVJfRGFpbHlfMDExNzIyJnV0bV9jYW1wYWlnbj1hdWQtZGV2JnV0bV9tZWRpdW09ZW1haWwmdXRtX2NvbnRlbnQ9V0lSX0RhaWx5XzAxMTcyMiZieGlkPTVjYzlkZmViZmM5NDJkMTNlYjFlNWY5ZSZjbmRpZD0yMzU2ODE5NCZlc3JjPUFVVE9fT1RIRVImc291cmNlPUVEVF9XSVJfTkVXU0xFVFRFUl8wX0RBSUxZX1paJm1iaWQ9Q1JNV0lSMDkyMTIw/5cc9dfebfc942d13eb1e5f9eDe873c205

Fire fox updated t his morning now half my web sites I used yesterday come up with this PR_END_OF_FILE_ERROR, bing , yahoo, usps and faacebook just to name a few!!!!!! Not Happy!!!

I have Firefox 96.0.1. As of this morning, images will no longer load on any websites. The only thing that has changed since yesterday is that I followed some advice from the Washington Post on how to prevent scam emails. I have spent nearly two hours searching for and following advice to restore images on Firefox, but nothing has worked. I need more direct assistance!

It seems like something has changed recently, I don't remember having such problem before. As you can see on one of my pictures I have browser settings changed to always ask what to do with every file extension, yet encountering link to pdf file it loaded automaticly in special frame instead of showing just link to it. I included pictures of this frame, settings and another screenshot of the same website in Opera browser with similar settings where nothing loads itself.

Link to the problematic comment with auto-loading pdf: https://kodluch.wordpress.com/2021/09/30/30-09-2021-syria-2187-dzien-sprzatania-swiata/#comment-115906

Is there any way to block such pdf-frames in current version of Firefox?

Martin

WebGL has stopped working. I think this has happened with Firefox 91.

For example, http://webglsamples.org/aquarium/aquarium.html gives the error Status: WebGL creation failed: * tryNativeGL () * Exhausted GL driver options. (FEATURE_FAILURE_WEBGL_EXHAUSTED_DRIVERS)

I'm running Firefox on Debian on ChromeOS.

On about:support, WebGL 1 Driver Renderer: Red Hat -- virgl WebGL 2 Driver Rendered: Red Hat -- virgl

There are no WebGL errors in about:support

I've tried the Troubleshoot Mode but that made no difference.

Hi! This will sound like an odd question, given that everybody seems to search for the opposite - but how could I DISABLE dark-mode in FF95.00?

I have my whole OS in dark-mode the whole time because of looks. I also installed a dark-mode theme on FF. Because of looks. But after the latest updates, FF decided to present a bunch of my favourite websites in dark-mode, too. Even at daytime - where I use my Computer.

Affected websites are, for example such "unknown" websites like "twitter.com", "spiegel.de" or even "facebook.com". It seems like they use some kind of a flag or token, which decides to use darkmode or not. How do I re-enable the light-mode (is this even a word?), not dependent of my windows / FF settings? Is there an add-on?

Firefox was just updated to version 91.0.2 (64 bit), and now the l;inks on Amazon Prime video no longer work. Many of the links take me to my Watchlist. I tried accessing the site using Chrome and Edge - no problems with those browsers. Firefox was working with Amazon last night, so this is something that happened with the recent update.

I have a new business website http://affordable-tutors.com/about-our-tutors and I tried to put in my video https://youtu.be/EQxd_cowXPg

but it gives me the following error. Website will not allow Firefox to display the page if another site has embedded it

What can I do?

Yes, I own all the rights for that video.

Does anyone know why I have been getting this error for the last week? I am using version 91.0 (64-bit) on a Windows 10 laptop.

Access Denied You don't have permission to access "http://www.foxnews.com/" on this server.

Reference #18.502b3417.1629124723.73b45be4

I am unable to save images from a Google images search. This has been an ongoing issues for many months now, possibly closure to 1 year now. Previously, I was able to search in google images, click the image to enlarge, long press and have an option to save that image. Now, I search the image and have no way to save it. Long press and nothing happens, or it highlights the words below the image. No options come up at all. I can save the image if I switch to desktop view or if I click the images link and go to the source location of the image and save from that website. I simply cannot save from Google images. It's extremely frustrating. Have uninstalled and reinstalled and updated during this time. No current updates available. Firefox Android Version 93.2.0

How do I stop Firefox mobile from refreshing every time I leave the app and come back? This wouldn't be such a big issue expect for the fact that I use bitwarden as my password manager. So every time I want to enter my password bitwarden leaves Firefox so I can unlock my vault. Then when I re-enter Firefox Bitwarden is unable to fill in the username and password cause the page is refreshing. Sometimes it even takes me out of the password page because the login screen for the site is a pop-up. Not a separate window.

This also becomes super annoying when filling out any forms and I need to grab info from another app cause a lot of time on form pages when you refresh the page the form gets cleared. It's at it's worst if I have to leave Firefox to copy and paste multiple items because then I copy one item, re enter Firefox paste, leave Firefox to copy the next item, re enter Firefox and the thing I pasted before is gone because the page refreshed! STOP REFRESHING THE PAGE EVERY TIME I LEAVE AND RENTER THE APP!!! It doesn't matter if I leave for mear seconds or used the recent app section to quickly switch between Firefox and another app.

I am on a Samsung Galaxy S20 FE.