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Website no longer accessible - but no problem with that website. Is Mozilla 'blocking' access?

Since doing an update on the Firefox browser, I am unable to access one specific website that had no issues prior. The website that is no longer available to open in Fir… (read more)

Since doing an update on the Firefox browser, I am unable to access one specific website that had no issues prior. The website that is no longer available to open in Firefox is owned/managed by an organization outside of the USA. After 3 or 4 days of attempting to open this specific website, I launched a Google browser and had no trouble opening the website. I am hoping that Mozilla is not going to the culture of suppressing religious freedoms by deciding which websites can and can not be accessed on that basis.

Asked by travelrew 2 days ago

Last reply by jonzn4SUSE 1 day ago

Kroger web site wil not open with fire fox but will open with google chrome

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-… (read more)

Kroger web site will not open with fire fox but will open with google chrome. It is my survey site http: not https. I have this setting under privacy and settings. HTTPS-Only Mode ( don't enable HTTPS -only mode -checked) HTTPS provides a secure, encrypted connection between Firefox and the websites you visit. Most websites support HTTPS, and if HTTPS-Only Mode is enabled, then Firefox will upgrade all connections to HTTPS. Learn more Enable HTTPS-Only Mode in all windows Enable HTTPS-Only Mode in private windows only Don’t enable HTTPS-Only Mode ( I use win 11. )

Asked by woodust 3 days ago

Last reply by jonzn4SUSE 3 days ago

Blue Squares on my Browser

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappe… (read more)

Hi! I seem to be having an issue with my browser. Every now and then, blue squares will partially or completely replace the icons on my toolbar an search bar, and disappear on its own after a while.

For reference, I currently have several tabs open (13) on a split screen, but only the icons on de left window are affected by this. This started happening this month, prior to this I was able to have multiple tabs open on a split screen without issue.

I'll attach 2 images so you can see what I mean.

I appreciate any advice I get to fix this.

Asked by Alex 3 days ago

Last reply by cor-el 3 days ago

fire fox browser

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It … (read more)

Unable to access currently email . Firefox states another page is embeded in currently. Read firefox questions and answers and stated possible malicious web site . It happens for a few days at a time. Today states website not secure. I was able to use today private browsing for emails. The first inquiry I sent a screen shot. It was posted.

Asked by ralphhorn 1 week ago

Last reply by cor-el 5 days ago

youtube HDR PQ video dont show correctly anymore on MacOS 14.5

HDR videos (specifically smpte2084 (PQ) / bt2020 videos) on youtube don't show correctly since last few updates of firefox on mac M1 & M2 sonoma 14.5. Firefox shows … (read more)

HDR videos (specifically smpte2084 (PQ) / bt2020 videos) on youtube don't show correctly since last few updates of firefox on mac M1 & M2 sonoma 14.5. Firefox shows overly bright (almost whitewashed) videos, seems like something changed either with MacOS or firefox in last few updates. Firefox was working fine on older MacOS last 2 years with HDR videos.

Here is a link to test this problem on Mac, Safari shows the same video correctly in HDR https://www.youtube.com/watch?v=s52wB4lKLeo

Kindly fix this problem soon.

Asked by iamfedupofemailnames 6 days ago

Last reply by TyDraniu 6 days ago

Unable to access a financial account.

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot cu… (read more)

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot currently be accessed. Outdated browsers can expose your computer to security risks. To get the best experience on Discover.com, you may need to update your browser to the latest version and try again. For questions, please contact us at 1-800-347-7769. We're always available 24 hours a day, 7 days a week."

Pop up blocker in the address bar has been manually turned off and antivirus VPN has been manually turned off. Discover has told me the problem is with the browser not their website. I can access the account via one of the less secure browsers (edge) but am not comfortable with that company and would prefer this glitch being fixed if possible. Firefox info is version 128.0 and it automatically updated earlier this week. Thank you. Enjoy your weekend. Laurie

Asked by lnbg 1 week ago

Last reply by cor-el 1 week ago

My website won't open on Firefox but open on every other Browser.

My website is http://bigelowdesignco.com As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange web… (read more)

My website is http://bigelowdesignco.com

As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange webpage I have never seen before saying "Account not found".

I opened my website on Microsoft Edge, Google Chrome, Safari, and Firefox on my iPhone with zero issue. However, I have check Firefox for desktop on two different computers, and been shown the same page.

I have already cleared my cache, history and cookies. I also uninstalled Firefox and did a fresh install, only to have the same problem.

I'm just really confused what happened as this has never happened before. I got scared someone hijacked my website, but that wouldn't make sense since it's working on everything but Firefox on my desktop. I've just never seen this "Account not found" page before and this page has nothing to do with my website, domain, or hosting. My website and domain are all on Squarespace.

Asked by kborange11 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

This support website is displaying some things in English, some in another language?

Can I get support for THIS website on this website....? Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another lang… (read more)

Can I get support for THIS website on this website....?

Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another language (attempting to right click and translate says it's Galician..?) while the rest of it is in English. Not sure what's causing that. I can only read English, the only language set on my browser (or even my computer in general) is English (US).

Asked by voidworks 1 week ago

Last reply by James 1 week ago

browser is under remote control reason devtools

Hi! When I bring up my Firefox browser it automatically shuts down and comes up again with two issues: 1. Do you want to restore pages? 2. A red striped URL with the lit… (read more)

Hi! When I bring up my Firefox browser it automatically shuts down and comes up again with two issues: 1. Do you want to restore pages? 2. A red striped URL with the little robot and the error message: browser is under remote control reason devtools

I've read all the postings and I don't understand many of what they are suggesting and those that I do, don't work. Please help p.s. I've already downloaded the newest version.

Asked by Denise Mowder 1 week ago

Last reply by cor-el 1 week ago

Website not responding in normal mode

Hi, Something funny started happening, but only recently. I cannot reach the Super Micro website, or any of it's sub-pages (https://www.supermicro.com) in normal mode. T… (read more)

Hi,

Something funny started happening, but only recently. I cannot reach the Super Micro website, or any of it's sub-pages (https://www.supermicro.com) in normal mode. Though when using private mode, I can. I've already cleared cache and cookies, removed add-ons and add blockers and tinkered with the settings.

Hoping you can help me because I need this website multiple times a day for my job and I don't fancy using 2 browsers, Firefox being my favourite one.

Looking forward to receiving help.

Regards

Asked by felix60 2 weeks ago

Last reply by cor-el 1 week ago

site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (read more)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 3 weeks ago

Last reply by cor-el 2 weeks ago

My send email button has dissapeared

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a gli… (read more)

My send email button has dissapeared . I am unable to send any emails. Geek Squad has spent several hours trying to get my email send button back. They say there is a glitch in Thunderbird. Please fix it. My phone number is [edited phone# from public support forum]

Asked by gypsy234 2 weeks ago

Last reply by david 2 weeks ago

Firefox no longer shows me the "comments" section of various new sources, including Townhall Media and Fox News

I have recently noticed that I can no longer see the "comments" sections on various "News" websites. I first noted this with Townhall Media sites (Townhall.com, Redstate… (read more)

I have recently noticed that I can no longer see the "comments" sections on various "News" websites. I first noted this with Townhall Media sites (Townhall.com, Redstate.com, Pjmedia.com) and now Foxnews.com. What has Firefox changed that has resulted in this issue? Most of these sites use Disqus for comments. I have tried explicitly allowing content from these sites. I've been using Mozzila products since the advent of Netscape. Always found Firefox to be superior to other browsers, and I'd like a little help in finding out what is causing this problem. Thanks.

Asked by coyotesrt 2 weeks ago

Last reply by cor-el 2 weeks ago

Some sort of Windows only bug when using Ren'Py

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still con… (read more)

When playing any Ren'Py web build on Firefox Windows, the frames freeze while entering inputs. Depending on what is being displayed on screen, sometimes it will still continue despite the mouse movement, but most things just completely freeze up. Once the inputs stop, the frames will skip ahead to where they should be. This only seems to happen on Windows, as I was told it is not repeatable on Ubuntu using Firefox. This is also not an issue on Chromium based browsers.

Asked by NarwhalKid 4 weeks ago

Last reply by TyDraniu 3 weeks ago

Links do not work on a particular site

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything… (read more)

I use Firefox (currently on version 127.0) and starting this weekend I noticed a strange behavior. When I initially go to the NPR.org site (and only that site) everything works fine, but once I scroll down past the first two articles all of the links on the page stop working. The cursor that usually changes from an arrow to a finger does not change, the links do not change color as they should.

This only happens on NPR.org, and it only happens with Firefox (I can use Chrome at the site works fine.) Therefore I assumed that something changed at NPR.org so have reached out to them, however, I thought I would ask your team if they knew of anything going on?

Thank you tom balent

Asked by tbalent 1 month ago

Last reply by jesup 3 weeks ago

DirecTV Stream no longer supporting Firefox browser

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you kno… (read more)

As of today, DirecTV is no longer supporting Firefox for watching live streaming. They show the attached image. Brave works, too, btw (Chromium-based browser). Do you know why this is happening? Has Mozilla been in talks with DirecTV about this? I use this feature every day.

Asked by cbp67 3 weeks ago

Last reply by cor-el 3 weeks ago

Development: Very specific problem with getting the caret position in a contenteditable div

Hello, I'm a web developer. I'm using the Firefox Developer Edition and currently working on a project that requires caret manipulation. I have this function right here t… (read more)

Hello, I'm a web developer. I'm using the Firefox Developer Edition and currently working on a project that requires caret manipulation. I have this function right here that fetches the caret's client rect: ``` function getCaretRect(): DOMRect | null {

 const sel = window.getSelection()
 if (!sel || sel.rangeCount === 0) return null
 const range = sel.getRangeAt(0)
 const rects = range.getClientRects()
 if (rects.length === 0) return null
 return rects[0]

} ``` Here is where the issue arises. Suppose I have a contenteditable div with two line breaks (no new lines), and the second line is smaller than the first one. If the caret is positioned somewhere that is further than the end of the second line, and I press the down arrow key, then left, for some reason the caret rect I get has all values set to zero, like this: `{ x: 0, y: 0, width: 0, height: 0, top: 0, right: 0, bottom: 0, left: 0 }` I will add an image to explain further.

I don't have this issue on Chromium based browsers, but cross browser support is important for me.

There is one more issue to do with caret manipulation which is how contenteditable divs are handled. On a Chromium based browser, if I have a parent div that's contenteditable, then another div that's not contenteditable (contenteditable="false" explicitly), then two children divs which are both contenteditable (or more), I can navigate through the divs freely using the arrow keys and focus is managed better alongside event handlers. This is not present on Firefox, however.

If this is not the right place to ask for help then please guide me where is more suitable.

Asked by Rayane Benamre 4 weeks ago

Last reply by cor-el 4 weeks ago

SCORM modules hang on loadingn

Hi, I need to take part in a course that is delivered via moodle and that employs SCORM videos. After some modules I am experiencing an issue where firefox does not loa… (read more)

Hi,

I need to take part in a course that is delivered via moodle and that employs SCORM videos.

After some modules I am experiencing an issue where firefox does not load them anymore. When you try to load a module a spinner appears and stays there indefintely.

Initially, trying to reload the module could eventually unblock it. Now this is not possible anymore. Disabling the enhanced protection does not change the situation.

The modules work just fine with chromium.

Having firefox being a stopper for online learning resources is a real issue. Any help will be appreciated.

Asked by sergio.callegari 1 month ago

Last reply by TyDraniu 4 weeks ago