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Log-In Issues

After installing the latest browser version I am unable to log-in to several banking and travel websites. I am blocked from signing into United Airlines, Delta Airlines … (read more)

After installing the latest browser version I am unable to log-in to several banking and travel websites. I am blocked from signing into United Airlines, Delta Airlines and American Express. I have cleared cache/cookies and also have tried private browsing.

Asked by apetraitis 2 months ago

Unable to access a financial account.

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot cu… (read more)

The latest Firefox update has made it impossible for me to log into https://www.discover.com/ I consistently receive the following error message: "Your account cannot currently be accessed. Outdated browsers can expose your computer to security risks. To get the best experience on Discover.com, you may need to update your browser to the latest version and try again. For questions, please contact us at 1-800-347-7769. We're always available 24 hours a day, 7 days a week."

Pop up blocker in the address bar has been manually turned off and antivirus VPN has been manually turned off. Discover has told me the problem is with the browser not their website. I can access the account via one of the less secure browsers (edge) but am not comfortable with that company and would prefer this glitch being fixed if possible. Firefox info is version 128.0 and it automatically updated earlier this week. Thank you. Enjoy your weekend. Laurie

Asked by lnbg 2 months ago

Last reply by cor-el 2 months ago

Firefox stopping background videos on my website.

Firefox won't display background video on my website http://iconx.tech/home-1-8/ while other browsers do it seamlessly. Kindly fix this issue, or I regrettably needs to p… (read more)

Firefox won't display background video on my website http://iconx.tech/home-1-8/ while other browsers do it seamlessly. Kindly fix this issue, or I regrettably needs to point out to my audience that webpage has been reported to break on Firefox and advise them to use Chrome or other browser.

Thanks and kind regards.

Asked by Umair Aziz 3 months ago

My website won't open on Firefox but open on every other Browser.

My website is http://bigelowdesignco.com As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange web… (read more)

My website is http://bigelowdesignco.com

As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange webpage I have never seen before saying "Account not found".

I opened my website on Microsoft Edge, Google Chrome, Safari, and Firefox on my iPhone with zero issue. However, I have check Firefox for desktop on two different computers, and been shown the same page.

I have already cleared my cache, history and cookies. I also uninstalled Firefox and did a fresh install, only to have the same problem.

I'm just really confused what happened as this has never happened before. I got scared someone hijacked my website, but that wouldn't make sense since it's working on everything but Firefox on my desktop. I've just never seen this "Account not found" page before and this page has nothing to do with my website, domain, or hosting. My website and domain are all on Squarespace.

Asked by kborange11 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Google Blocked for "Potential Security Issue"

Firefox must've updated because this worked fine yesterday(7/11/24) but now I get this error when I try to access Google's main page. Did Not Connect: Potential Securit… (read more)

Firefox must've updated because this worked fine yesterday(7/11/24) but now I get this error when I try to access Google's main page.


Did Not Connect: Potential Security Issue Firefox detected a potential security threat and did not continue to google.com because this website requires a secure connection.

What can you do about it? google.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site. The issue is most likely with the website, and there is nothing you can do to resolve it. If you are on a corporate network or using antivirus software, you can reach out to the support teams for assistance. You can also notify the website’s administrator about the problem.

Asked by alex.colvin 3 months ago

Last reply by alex.colvin 2 months ago

  • Solved

SSH links are opened without the user in since version 128

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without … (read more)

Hello, Since the version 128 (x86_64) on Windows 11, SSH links are no more opened with the user. The link tooltip at the bottom of the screen is showing the link without the user too. Ex: ssh://root@10.0.1.1 -> will open ssh://10.0.1.1 instead. Thank you in advance

Asked by philippe33 3 months ago

Answered by philippe33 2 weeks ago

Problem formatting a webpage for printing to PDF

We have been maintaining a set of tools for Science Olympiad Code Busters (https://toebes.com/codebusters/) that generate and print tests. When we print the tests using… (read more)

We have been maintaining a set of tools for Science Olympiad Code Busters (https://toebes.com/codebusters/) that generate and print tests.

When we print the tests using other browsers (Chrome, Edge) we are able to get consistent formatting and output such that the page fits on the sheet of paper and text is rendered cleanly. However, in the past year or so we have received complaints from Firefox users that it doesn't format and print well.

I was able to confirm that it indeed produces less than ideal output with Firefox and spent several hours to reduce the problem to a single self contained file that I have run through the W3c validator to ensure that there is no un-toward HTML.

I've been able to reduce it down to a small example that has everything contained in a single file: https://toebes.com/codebusters/Samples/firefox_toebes_printing_example.html

If you load the file in Firefox and then print, you will notice several issues: 1) The names of participants table ends up wider than the page. 2) The Score table on the first page is off the right hand edge of the page. 3) The header for the second page (Page 1) is on a page by itself 4) The footer for the second page (Page 1) is near the top of the third page 5) The text for the timed question appears too high on the page 6) The text for the timed question is in a slightly larger font such that it wraps early. 7) Similar problems are on the last page, with the header appearing nominally in the correct place 8) The footer for the last page is on a page by itself.

Note that I have experimented with multiple options for the print scale and margins, for purposes of comparison I set the margins to .5" all around and forced the scale to 100% in all three browsers.

Is there some other option or tweaking that I am missing to get this to work properly on Firefox?

Asked by John Toebes 3 months ago

Last reply by John Toebes 3 months ago

Resy Website

Hi, The Resy.com website has not been working on Firefox/Mac OS for over a month. I thought it was a Resy issue but they replied: "I thank you for your patience while … (read more)

Hi,

The Resy.com website has not been working on Firefox/Mac OS for over a month.

I thought it was a Resy issue but they replied:

"I thank you for your patience while team have been investigating this issue. Unfortunately, it would appear that Fire Fox is no longer supporting our platform. We do not have any more information as to why this is happening, but we do recommend using Chrome or Safari."

Is there a fix in the works?

Thanks, Tony

Asked by T M 2 months ago

This support website is displaying some things in English, some in another language?

Can I get support for THIS website on this website....? Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another lang… (read more)

Can I get support for THIS website on this website....?

Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another language (attempting to right click and translate says it's Galician..?) while the rest of it is in English. Not sure what's causing that. I can only read English, the only language set on my browser (or even my computer in general) is English (US).

Asked by voidworks 3 months ago

Last reply by James 3 months ago

Website not responding in normal mode

Hi, Something funny started happening, but only recently. I cannot reach the Super Micro website, or any of it's sub-pages (https://www.supermicro.com) in normal mode. T… (read more)

Hi,

Something funny started happening, but only recently. I cannot reach the Super Micro website, or any of it's sub-pages (https://www.supermicro.com) in normal mode. Though when using private mode, I can. I've already cleared cache and cookies, removed add-ons and add blockers and tinkered with the settings.

Hoping you can help me because I need this website multiple times a day for my job and I don't fancy using 2 browsers, Firefox being my favourite one.

Looking forward to receiving help.

Regards

Asked by felix60 3 months ago

Last reply by cor-el 3 months ago

browser is under remote control reason devtools

Hi! When I bring up my Firefox browser it automatically shuts down and comes up again with two issues: 1. Do you want to restore pages? 2. A red striped URL with the lit… (read more)

Hi! When I bring up my Firefox browser it automatically shuts down and comes up again with two issues: 1. Do you want to restore pages? 2. A red striped URL with the little robot and the error message: browser is under remote control reason devtools

I've read all the postings and I don't understand many of what they are suggesting and those that I do, don't work. Please help p.s. I've already downloaded the newest version.

Asked by Denise Mowder 3 months ago

Last reply by cor-el 3 months ago

Error code: SEC_ERROR_UNKNOWN_ISSUER when using vodafone mobile data provider phone hotspot.

This happens on other websites as well: https://www.exploit-db.com/ Peer’s Certificate issuer is not recognized. HTTP Strict Transport Security: true HTTP Public Key Pi… (read more)

This happens on other websites as well: https://www.exploit-db.com/

Peer’s Certificate issuer is not recognized.

HTTP Strict Transport Security: true HTTP Public Key Pinning: false

Certificate chain:


BEGIN CERTIFICATE-----

MIICpzCCAY+gAwIBAgIRAKwGoGQAAAAAmCY0AAAAAAAwDQYJKoZIhvcNAQELBQAw fzELMAkGA1UEBhMCRVMxDzANBgNVBAgMBk1hZHJpZDEPMA0GA1UEBwwGTWFkcmlk MQ4wDAYDVQQKDAVBbGxvdDEOMAwGA1UECwwFQWxsb3QxLjAsBgNVBAMMJWFsbG90 LmNvbS9lbWFpbEFkZHJlc3M9aW5mb0BhbGxvdC5jb20wHhcNMTYxMjE2MTMwNzQ5 WhcNMjYxMjE2MTMwNzQ5WjAdMRswGQYDVQQDDBJ3d3cuZXhwbG9pdC1kYi5jb20w WTATBgcqhkjOPQIBBggqhkjOPQMBBwNCAAQ6cVWKA7AbHU4bIprcBJJbf5Ggu1m2 l7AKSfxW+qP7yVdufqa0G1QUHSAuRSuSH1gY4BLBkCrF1nSUePkDGiP9o0swSTAd BgNVHREEFjAUghJ3d3cuZXhwbG9pdC1kYi5jb20wHQYDVR0OBBYEFBfx8iCjxST9 q2VG6sjqslEAp5nRMAkGA1UdEwQCMAAwDQYJKoZIhvcNAQELBQADggEBAHgjFO4M jlQprOomfaK474+gLvuhl9h0+CQVzxHOZvM7enfi9AAKX2PmjHLnfh3BFKvHqtHs BImhiOx1eP/1aKMAy/RLDPz/5/rEG6pb9V+s1/ByMRPYjRZycfKgO23FfY2FEiZo 8eWuoELjJw186Zy8Y7IunUdlIKx7C9Bm7alBfd9XJSvJgphYqNsSFqwq1m4sOXf7 R1iFIhC7oFPp209LQ6krOHDSxiB9rkQ0rKkpslvGIClesi7SUm/SDQ1OBESnByD9 IXiNPxRUFMefwQ90F12RMalfWnTjbgNqsJHK/Q0u4cIFDXfx+lJ9/PLq+mtC8IZL HfuPiRKqEguiRso=


END CERTIFICATE-----
BEGIN CERTIFICATE-----

MIID3DCCAsSgAwIBAgIBATANBgkqhkiG9w0BAQsFADB/MQswCQYDVQQGEwJFUzEP MA0GA1UECAwGTWFkcmlkMQ8wDQYDVQQHDAZNYWRyaWQxDjAMBgNVBAoMBUFsbG90 MQ4wDAYDVQQLDAVBbGxvdDEuMCwGA1UEAwwlYWxsb3QuY29tL2VtYWlsQWRkcmVz cz1pbmZvQGFsbG90LmNvbTAeFw0xNjEyMTYxMzA3NDlaFw0yNjEyMTYxMzA3NDla MH8xCzAJBgNVBAYTAkVTMQ8wDQYDVQQIDAZNYWRyaWQxDzANBgNVBAcMBk1hZHJp ZDEOMAwGA1UECgwFQWxsb3QxDjAMBgNVBAsMBUFsbG90MS4wLAYDVQQDDCVhbGxv dC5jb20vZW1haWxBZGRyZXNzPWluZm9AYWxsb3QuY29tMIIBIjANBgkqhkiG9w0B AQEFAAOCAQ8AMIIBCgKCAQEAtckdwPaklW7lAUz/jjFnePUeGNG0w9E1ajLq4UZO vol1ESRdiVXJhj43/4NtvFGiw0ujDwh8K5xErtaXx+W+Lk0yw2uXATBtdvr3pdDj cxNjUVYl6iis0lxgKff02fsLHdLvy9hJX08wsBF6NKW9YetM6WznDsWztucfg8a1 QaUxFzwHxKjTaV9+RO1zosUgU6RIZwBJrXnyJPeMdbDeS7+WXIAQT1WlficRckAw 4VX7l90AVXzng+Kf+SErsD0DtOiMS/nawa/0tW6whd6zmSaCtPJg37EBp3BQkpdn RvRCsG9h1aWkBUdFNb0mNbnHDP0dmWrDZEFKNmpeC6LmkQIDAQABo2MwYTAOBgNV HQ8BAf8EBAMCAQYwDwYDVR0TAQH/BAUwAwEB/zAdBgNVHQ4EFgQUqLwqHQ0a0mcp ebqXCx9QL1ibqvcwHwYDVR0jBBgwFoAUqLwqHQ0a0mcpebqXCx9QL1ibqvcwDQYJ KoZIhvcNAQELBQADggEBAHJsGkbv+mGhMHfc5z1UZGsH0rkV0U+tl/6hwutyMHPO tvHCwK30keSqiIz8E0grwkMAiS4Ir1w52hfJB0JndxWv1rBTk5gA5ASruhsNKcgv hDgfuVBwSw7ILX9wkl5J2Eu/ew3TRB8lDO7XX4DF0p2L1DyZl+r0HSB9NgQH4kI7 HSxW0oo34bu+S/u3ycMZ1RjjzzVKtI5S6ydVz2qKVqhuSwuFJnndoKjrzMphwraN cKSTLyIj77FK1IUtiivprXk15/lrlnoK+zIlrCzR/Yl5pBYDjb1VhTLUBzm8uNV/ dlYQqPygZFfK8Al/p1grILXWUHmdOaUX+AoWlitKDJo=


END CERTIFICATE-----

Can you help?

Asked by Gregory Laycock Hammond 5 months ago

Last reply by Gregory Laycock Hammond 5 months ago

  • Solved

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS ://

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT … (read more)

DEAR SUPPORT!! STILL CANT LOG IN IN ALI-EXPRESS :// I DID ALL THE STEPS! DISABLE PRIVACY BADGER & ADBLOCK PLUS AND I CLEAN ALL THE COOKIES FROM ALI-EXPRESS! BUT STIILL NO LUCK :(( HERE I MADE YOU A CLIP SO U CAN SEE THE PROBLEM. DAMMM ONLY PICs HMMM?! OK I UPLOAD IT TO YOUTUBE SPECIALLY FOR YOU!!! HERE IS THE LINK : https://youtu.be/Cz2Q263CJe4 HOPE THIS HELPS

Asked by boshidara_deliivanova 3 months ago

Answered by boshidara_deliivanova 2 months ago

Firefox 115.12.0esr appears to web server as 102

Using FF 115.12.0esr from openSuse 15.5. Get responses from various web sites that the browser needs an update, that it is no longer supported, etc. Some sites block me… (read more)

Using FF 115.12.0esr from openSuse 15.5. Get responses from various web sites that the browser needs an update, that it is no longer supported, etc. Some sites block me out. Another site just now reported the version of my FF is 102--so no wonder it has problems. How can I change the version number that web sites see to reflect the actual update level? Sample message: EDAS at delta for 108.51.160.90 (Wed, 10 Jul 2024 16:34:44 -0400 EDT) [User 1776561 using Linux:Firefox 102.0 0.141/0.569 s]

Asked by konsultor 3 months ago

Last reply by konsultor 3 months ago

Incompatibility problem introduced with version 128 of Firefox

Good Morning. With the new version 128 of Firefox we have a problem using the web-based interfaces of some devices. After analyzing the problem we found that the problem … (read more)

Good Morning. With the new version 128 of Firefox we have a problem using the web-based interfaces of some devices. After analyzing the problem we found that the problem is due to the function "getHTML" introduced with Firefox version 128. https://developer.mozilla.org/en-US/docs/Web/API/Element/getHTML#browser_compatibility I have the same problem with other browsers.

There are some settings, for example in the special menu "about:config", to disable the newly introduced "getHTML"?

Unfortunately we cannot update the firmware of these devices and we would like to find a way to prevent Firefox from exposing the getHTML function in a similar way to versions before 128 Thanks in advance for the support.

Asked by a.vincenti 3 months ago