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Can't log in to AOL

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I… (read more)

Today following a brief power outage I was no longer able to sign in to AOL with Firefox on my desktop computer. I am able to sign in to all other apps with no problem. I tried clearing my cache, restarted Firefox, restarted my computer and spent 30 minutes on remote desktop access assistance with AOL trying to fix the problem with no success. I can log in to my account using Chrome on the desktop computer and can log in with no problem using my Android phone but can't log in using my desktop computer with Firefox. I've verified that my Firefox version is updated. I am running Windows 11 Pro.

I would greatly appreciate any helpful advice.

Asked by kasdds 12 hours ago

Last reply by kasdds 21 minutes ago

A website is not displaying properly

I downloaded Firefox on my android because I wanted to use Character.AI the same way with the Chatbot Manager extension just as I could do on my PC, the C.AI website work… (read more)

I downloaded Firefox on my android because I wanted to use Character.AI the same way with the Chatbot Manager extension just as I could do on my PC, the C.AI website works, but all the site elements are not sized/positioned as they are supposed to, as I have seen on chrome. Please try to fix it as soon as possible.


And also, could you confirm if my Chatbot Manager which operates as another page in my browser control C.AI which is another separate page? If not, please try to implement that too.

Asked by yatharth dhuriya 5 hours ago

accessing streaming

Hi, ITVX is advising me yo update my browser but when I check Firefox it says it is up to date. As it is no browser, including Safari or Google Chrome seems to work. My c… (read more)

Hi, ITVX is advising me yo update my browser but when I check Firefox it says it is up to date. As it is no browser, including Safari or Google Chrome seems to work. My computer is admittedly old (10.13.6) but should this mean that the browsers no longer work? Thank you in advance

Asked by Michael Atherton 19 hours ago

Last reply by James 9 hours ago

Errors on addictinggames.com

I'm using Windows 11 with the latest version of Firefox. A few days ago I went to addictinggames.com and had no problem playing several games. Today I went there and eve… (read more)

I'm using Windows 11 with the latest version of Firefox.

A few days ago I went to addictinggames.com and had no problem playing several games. Today I went there and every game I tried I received the following error "Application error: a client-side exception has occurred (see the browser console for more information)."

Then I went to the site using Microsoft Edge and had no problems, every game I tried worked fine.

In Firefox I disabled both Adblocker Ultimate and Ghostery (My only extensions). Before I went to the site I deleted cookies and Temporary Internet Files and I still got the same error. Any ideas?

Asked by stanfromm 14 hours ago

The website does not respond to requests from the desktop version.

Hi developers, I'm running Firefox on an Android tablet and ran into an issue. When I enable the desktop version of the browser, accessing websites (like searching on Bai… (read more)

Hi developers, I'm running Firefox on an Android tablet and ran into an issue. When I enable the desktop version of the browser, accessing websites (like searching on Baidu) fails to load the desktop version. I compared Edge browser with Firefox and found through website UserAgent detection that when Edge runs desktop websites, it switches UserAgent to Linux, while Firefox maintains Android UserAgent for desktop sites. This causes some websites to ignore network requests and load mobile versions. To resolve this, we need to disable and re-enable desktop website access first, which may allow the site to respond to desktop requests.

Can I adjust the settings to switch to the desktop version of the website? I don't want to switch to another browser.


These text are from translation.

firefox android 147.0.1

Asked by 2 days ago

Last reply by 22 hours ago

Javascript is enabled but I get this message from IMDb: JavaScript is disabled In order to continue, we need to verify that you're not a robot. This requires JavaScript. Enable JavaScript and then reload the page.

When I could still connect to IMDb with Firefox I had other problems: Many of the links within IMDb did not work. In Google Chrome everything works like it should, though… (read more)

When I could still connect to IMDb with Firefox I had other problems: Many of the links within IMDb did not work. In Google Chrome everything works like it should, though.

Asked by Jan Tillman 22 hours ago

Yahoo login successful everywhere but Firefox

This image is one of a series of similar messages I get. Incredibly, this has even after a 2-step verification is competed. I have no problem with Yahoo in Chrome. No … (read more)

This image is one of a series of similar messages I get. Incredibly, this has even after a 2-step verification is competed.

I have no problem with Yahoo in Chrome. No problem with the Yahoo email mobile app.

I am not a Chrome fan, but It is not unusual for me to have to use Chrome to avoid random website behavior issues with Firefox.

Asked by noel_envode 1 day ago

Last reply by jonzn4SUSE 1 day ago

Техническая проблема

Здравствуйте. Внезапно не стала работать игра. Ничего не меняла в настройках Всё работало корректно. Как обычно закрыла страницу игры, потом открыла через несколько минут… (read more)

Здравствуйте. Внезапно не стала работать игра. Ничего не меняла в настройках Всё работало корректно. Как обычно закрыла страницу игры, потом открыла через несколько минут и ничего не работает. вышло сообщение, что на скрине. Прошу помочь, пожалуйста. В Гугл браузере игра работает. однако. мне удобно в вашем браузеое.

Asked by Oksana 1 day ago

Firefox will not process certain forms correctly for at least 5+ yrs

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I… (read more)

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I contact support at the company whose site I'm having issues with. This could be processing a checkout form on a site after purchasing an item. This latest incident involves me trying to fill out an open enrollment form for benefits at the 3rd party benefits administrator because I got fired in Nov [along with many others]. I tried to fill out the re enrollment form and it simply went in circles and never completed. The name of the benefits administrator is "bswift" if that makes any difference. You know what they told me when I called and said I was using Firefox? "Well... you should be using Chrome or Edge." Doesn't happen often, but companies know there is a problem with Firefox. In that case, why are there ZERO help articles on this site on the issues of forms? I tried phrasing the question 5 different ways. The last one gave "Found 52 results for ‘forms don't work’ for ‘All Products’ ". If the companies that I call know that Firefox is an issue, and this has been going on for a LONG time, years, then why has this not been addressed? Either by Mozilla, or by someone in the Forums? Not a single one of the 52 results were even close to my issue. I am simply at a lost to understand why I am the only one in the world forms don't work for. I have to stop, move to Chrome, and start whatever it was I was doing all over again. I have been using this product since Netscape 1.0, and was around long before windows or browsers existed. Any insights are appreciated. Thank you.

Asked by Michael Hanson 6 days ago

Last reply by Denys 2 days ago

wordle - display changed

I play Wordle from NY Times daily. The display has changed when visited through Firefox, remains as usual through other browsers. I have cleared the history and cache. … (read more)

I play Wordle from NY Times daily. The display has changed when visited through Firefox, remains as usual through other browsers. I have cleared the history and cache. I have deleted all data, turned on and off the VPN and restarted my phone. No joy. All other websites and browsing experience seems OK as usual.

The image I have uploaded is the current display, ie awful and not usual.

Any advice?

Asked by naturallykit 3 days ago

Last reply by Paul 3 days ago

Google Maps not working - FF 147.0.1 - extensions bypassed

When I go to google.com/maps, I immediately see a map drawing of my location - then as the site *finishes* loading, the display area CLEARS, leaving the menu and various … (read more)

When I go to google.com/maps, I immediately see a map drawing of my location - then as the site *finishes* loading, the display area CLEARS, leaving the menu and various "hover" items from the site.

Just...no "roads". 🤣 Just a big vanilla background image.

Google maps works in another browser - the issue is just in Firefox.

Currently on Win 10, running under Parallels on a MacBook Pro. (Maps works great under the Mac OS as well!)

Thanks,

 - Chip

Asked by ChipMoody 3 days ago

Last reply by jonzn4SUSE 3 days ago

Animation Performance Issue in SVG Rendering

In Firefox, the animation exhibits performance issues like stuttering, particularly in elements that rely on animateTransform and animate for movement or opacity transiti… (read more)

In Firefox, the animation exhibits performance issues like stuttering, particularly in elements that rely on animateTransform and animate for movement or opacity transitions. This issue is not present in Chrome, where the animations run smoothly without any noticeable lag.

Expected Behavior: The animation should render smoothly on both Chrome and Firefox without any stuttering or lag, providing a seamless experience for users.

Steps to Reproduce:

Open the provided SVG code in Firefox.

Observe the animation, particularly the elements with animate and animateTransform attributes.

Notice the stuttering or lag compared to the smooth rendering in Chrome.

Asked by Biny 1 month ago

Last reply by spam dummy 3 days ago

  • Solved

ChatGPT

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arro… (read more)

Ever since Firefox updated (to 147.0, I assume), I can no longer get ChatGPT to work. It does nothing when I click on "Log in" (I have a ChatGPT account), and the up arrow that you hit (or enter button) after asking a question does nothing (and the up arrow stays greyed out even while you are typing the question). I can use ChatGPT just fine on my Safari browser and iPhone. I used my iPhone ChatGPT to take me through steps to help, and it had me do several things (all of which did not work). These included: 1) refreshing the page/restarting; 2) open chat.openai.com, clicked lock icon and clicked "clear cookies and site data" and reloaded the page; 3) did same and clicked on the shield icon and toggled off "enhanced tracking protection"; 4) Went to file and "new private window", then chat.openai.com; 5) went to "about:support" in Firefox and clicked "refresh Firefox"; 6) Went to Firefox Settings, then Privacy & Security, then Permissions, then Block pop-up windows, then clicked exceptions and added "https://chat.openai.com"; 7) Then to Firefox Settings, then Privacy & Security, then Cookies and Site data, then manage exceptions, then added also "https://openai.com"; 8) Then changed enhanced tracking protection to Custom and unchecked cookies (cross-site tracking cookies) and restarted Firefox (I have since rechecked the box); 9) When I log into Firefox, it was showing a banner that read "Your privacy matters. Firefox now securely routes your DNS requests whenever possible to a partner service to protect you while you browse." Chat said to click "Disable" for this.; 10) After refreshing Firefox I chose (the 2nd time) "Restore only the ones you want" and opened a new tab. 11) At one point, I hit "Log in" for ChatGPT and the screen went slightly blurry and a new small rounded rectangular box (about 3 inches long) popped up, and Chat told me to hit the "X" to close that box, it then said to right-click on "Log In', and to choose "open link in new tab", but that option was not available. Chat says Firefox is still failing to load the embedded login frame, even after refresh. 12) I logged into "https://chat.openai.com/auth/login, and that still didn't work in Firefox, either. 13) Finally, I changed to Safari and successfully logged in. But I prefer Firefox as my main browser and want ChatGPT to work! I've even tried adding it to my sidebar (the new feature), and the same problems are occurring. It won't let me log in, and I can't ask it any questions. Help!  :)

Asked by debzmd 1 week ago

Answered by TyDraniu 1 week ago

  • Solved

immediate tab closure for Elsevier websites

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site: https://www.sciencedirect.com/scien… (read more)

When I go to (seemingly) any Elsevier site, the browser tab immediately closes with no error or explanation. An example is this site:

https://www.sciencedirect.com/science/article/pii/0167508784900164

Asked by anthony.villano 2 months ago

Answered by jscher2000 - Support Volunteer 4 days ago

Can't access OnLine banking since recent updates

Attn: Customer Support Firefox is currently my "default" browser. I am running the most current updated Firefox browser. I am using a desktop iMac with OS of Tahoe 2… (read more)

Attn: Customer Support

  Firefox is currently my "default" browser.  I am running the most current updated Firefox browser.  I am using a desktop iMac with OS of Tahoe 26.1     
  It appears since the latest few updates (on Firefox) over the last week or so, I can no longer log in to my online banking.  I am able to enter my username and password (I'm using the 1Password app on this desktop and my iOS).  After entering my username and password, the progress wheel just spins and spins and nothing further happens.  The screen just sits there and does not progress to the next webpage allowing entry to my banking.  I know that it is a problem with the Firefox browser.   When I log in to my online banking using Chrome, I have no issues, it logs right in.  
  What is going on?   Please advise.  I'm thinking about ditching Firefox and going with Chrome or Safari.

Thanks for your assistance Dennis Ontario, Canada

Asked by Oldenwise 4 days ago

Last reply by Oldenwise 4 days ago

slow connection to a particular website

In Australia, the Government Weather Bureau Service website site is WWW.bom.gov.au. When try to connection to various pages on this website, it can take up to 15 secs for… (read more)

In Australia, the Government Weather Bureau Service website site is WWW.bom.gov.au. When try to connection to various pages on this website, it can take up to 15 secs for page to appear. If I use Chrome, this problem does not occur. On searching Google, one suggestion is the fact that WWW.bom.gov.au only allows unsecured access ie. only allows http:// access not https://. Is there a setting in Firefox which will allow both types of access? I have tried in Settings/Privacy&Security/HTTPS-Only Mode to allow exceptions, but this does nothing. Any advice please. Regards Michael

Asked by capemb 4 days ago

Firefox and Yahoo.com

All of a sudden today yahoo will not load I am able to load fine with edge I keep trying and sometimes it will partially load..I've used firefox for years along with yaho… (read more)

All of a sudden today yahoo will not load I am able to load fine with edge I keep trying and sometimes it will partially load..I've used firefox for years along with yahoo wth zero issues..please help I have cleared browsing history etc to no avil

Asked by thom400 4 days ago

Last reply by jonzn4SUSE 4 days ago