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  • Archived

Why does firefox continue to auto update when I have it set to let me decide when to do the update?

I have mozilla set to notify me when an update is ready but I just watched it update with no input from me. example: [no input] Double click on the Firefox icon on the de… (read more)

I have mozilla set to notify me when an update is ready but I just watched it update with no input from me.

example: [no input] Double click on the Firefox icon on the desktop and it says wait while we install the latest update. Then the little updater box with the progress bar opens showing update in progress. I DID NOT OK AN UPDATE!

How can I rely on software that does not follow settings? I am using Win 10 and the most current {NOW) firefox thanks to it updating without my permission. This is also why I now use Chrome as my default browser.

Asked by jrfoleyjr 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

firefox for windows desktop is taking forever to update (excess of 30 minutes)?

Firefox will download update, and then 30 minutes + to apply the update. I have closed FF a couple of times already without completing the update process because it took… (read more)

Firefox will download update, and then 30 minutes + to apply the update. I have closed FF a couple of times already without completing the update process because it took too long

Asked by StillRisin 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Since installing the last round of Windows updates on 3/10/2015 Firefox freezes up my computer and the only thing I can do is to reboot.

I have tried starting Firefox in safe mode and it still locks up. At first I could not access Yahoo mail, now it is starting to happen on other sites with no pattern. I… (read more)

I have tried starting Firefox in safe mode and it still locks up. At first I could not access Yahoo mail, now it is starting to happen on other sites with no pattern. It is Windows 8.1 and Firefox 36.0.1.

Asked by mdutch1 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

this is F'ing ridiculous, I update Firefox and it is so different I cannot figure out how to do anything, and lost my bookmarks!

I only updated my Firefox because I got messages saying I should do this to make it work better. Now all I have is a big headache, I have already wasted hours trying to … (read more)

I only updated my Firefox because I got messages saying I should do this to make it work better. Now all I have is a big headache, I have already wasted hours trying to figure out this whole new system. Like, where did my bookmarks go, and how do I even access them when I get them back installed. You Firefox people are really full of it, I never wanted a "new" system. Why can't you just leave a basic system for us old people that do not want to learn a new system every time you want to fill it up with new gizmos and bells and whistles? I guess I have to go back to using internet explorer, thanks for wasting my time.

Asked by dumbass2 5 years ago

Last reply by cor-el 5 years ago

  • Archived

I cannot update to 37.0.1.

The applying update message never finishes. There is no error message, just the unending spinning circle from hell. I've tried your suggestions with no success. I curr… (read more)

The applying update message never finishes. There is no error message, just the unending spinning circle from hell. I've tried your suggestions with no success. I currently have Firefox version 36.0.1. I've never before had problems updating to newer versions. My operating system is windows 7.

Plugins: I get contradictory messages about Adobe Reader. One says it is vulnerable and has been disabled; another says it is up to date. My only active plugins are Shockwave Flash 17.0.0.134 and QuickTime Plug-in 7.7.5. Several other plugins are disabled such as OpenH264 Video Codec provided by Cisco Systems, Inc, whatever the hell it is.

Asked by Ward24019 5 years ago

Last reply by James 5 years ago

  • Archived

Newest ESR Version of Firefox is detected as outdated

I have the most recent ESR Version installed (atm 45.2.0) When using Google-Mail it tells me I'm using a not supported Browser version. Even the Firefox own site (https:/… (read more)

I have the most recent ESR Version installed (atm 45.2.0) When using Google-Mail it tells me I'm using a not supported Browser version. Even the Firefox own site (https://www.mozilla.org/en-US/firefox/new/) tells me my Firefox version is outdated ( Looks like you’re using an older version of Firefox). Is there a reason for this behavior or is this a bug?

Asked by Morno 3 years ago

Last reply by James 3 years ago

  • Archived

Unable to change update settings

My Firefox install seems to be stuck on "Never check for updates (not recommended: security risk)" changing the setting to "Automatically install updates (recommended: im… (read more)

My Firefox install seems to be stuck on "Never check for updates (not recommended: security risk)" changing the setting to "Automatically install updates (recommended: improved security)" does not persist after closing and re-opening the browser.

Asked by lazybones 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

Is there a Whitepaper or similar which describes how the automatic updating of Firefox is secured?

I'm facing an Audit from our Security which is asking how the automatic update process of Mozilla Firefox is secured against Manipulation or malicious Software. The fear … (read more)

I'm facing an Audit from our Security which is asking how the automatic update process of Mozilla Firefox is secured against Manipulation or malicious Software. The fear is that per example somebody could manipulate the update to load an infected File instead of the original Firefox Update. I've already searched for half a day through the Internet and in the Mozilla wiki but could not find a description of this. Could you please provide me a Whitepaper or similar which describes how Mozilla Firefox ensures that only official and not manipulated Updates can be loaded and installed e.g. does the Client validate the installer hash before execution etc.

Here would be the equivalent Information from Google about Chrome: https://www.google.com/intl/en/chrome/browser/privacy/whitepaper.html https://github.com/google/omaha/blob/master/doc/install-update-overview.png

Asked by Kevin Eastwood 3 years ago

Last reply by the-edmeister 3 years ago

  • Archived

Disable Update Version 55

I have the updater disabled in firefox 55. I also have the updater internet access blocked via my firewall but firefox still annoys me by trying to update. I am using Win… (read more)

I have the updater disabled in firefox 55. I also have the updater internet access blocked via my firewall but firefox still annoys me by trying to update. I am using Windows 10 home & when I start firefox I am prompted as to if I want to allow the updater to make changes to my computer.

Any ideas?

Asked by Edward Norton 2 years ago

Last reply by user633449 2 years ago

  • Archived

Can never update firefox

I have Firefox 58.0.1 (64 bit) on a windows 7 machine. When I start firefox I get the dialog box stating firefox is updating after which firefox starts normally. However … (read more)

I have Firefox 58.0.1 (64 bit) on a windows 7 machine.

When I start firefox I get the dialog box stating firefox is updating after which firefox starts normally. However when I got to the Help about dialog I get the Restart to update firefox button and firefox has not been updated.

This has been going on for a series of versions and always the result is for me to manually download full version and reinstall.

Things tried. 1. Starting firefox as administrator. 2. Deleting C:\Users\XXXXX\AppData\Local\Mozilla\updates folder . 3. Even tried Refresh firefox under about:support


This is is pc for which I have admin rights but it is running Mcafee Endpoint security.

Thanks in advance for any assistance

Asked by tapaccos 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Why did firefox just update after I set manual updates and had been clicking download later?

This is really bad form. My windows system crashed this morning. I have auto updates disabled. Seriously, Windows update service is disabled. Windows still installs th… (read more)

This is really bad form.

My windows system crashed this morning. I have auto updates disabled. Seriously, Windows update service is disabled. Windows still installs them, anyway. One of the reasons I'm about to dump windows. permanently. I digress. Once I finally got into the system (windows is so slow to boot even on an 8 core machine) and started firefox, firefox gave a please wait, installing update.

For two weeks, I'd been clicking download later. I'm an IT professional. I want updates to happen when I want them to happen especially for spectre patches because they are not ready, yet. What happens if the firefox update is buggy and I want to roll the update back?

I really wanted to alert Mozilla directly, but there seems to be nowhere to do that. So here I am in a public forum asking WTF?

Asked by cmaurand 2 years ago

Last reply by the-edmeister 2 years ago

  • Archived

Windows will not allow me to update Firefox. Can you help

Every time I open Firefox I get a message that says I need to update manually because it would not update automatically. I am unable to update manually. Any suggestions… (read more)

Every time I open Firefox I get a message that says I need to update manually because it would not update automatically. I am unable to update manually. Any suggestions?

Asked by christian62 2 years ago

Last reply by Happy112 2 years ago

  • Archived

Why can't I find session store files?

I lost all my tabs. Restore previous session is greyed out. I can't find any session store files. This happened after an automatic Windows update overnight (9/14) and a f… (read more)

I lost all my tabs. Restore previous session is greyed out. I can't find any session store files. This happened after an automatic Windows update overnight (9/14) and a firefox update when I clicked on Firefox this morning.

Asked by Delagator 1 year ago

Last reply by cor-el 1 year ago

  • Archived

why firefox install updates even though that has been disabled in previous version?

Why firefox force updates itself without the consent of the user from version 42 to 62. It has been a long time between 42 and 62. Yet, firefox is so clumsy not to ask th… (read more)

Why firefox force updates itself without the consent of the user from version 42 to 62. It has been a long time between 42 and 62. Yet, firefox is so clumsy not to ask the user of updates. A user cannot keep track of his changes for 2.5 years. In this case firefox should have the courtesy to ask the customer to ins tall updates but it does not. Slyness. Including google.

Asked by jayapalchandran 1 year ago

Last reply by McCoy 1 year ago

  • Archived

when time for an update, i must reinstall firefox every time

i have a dell laptop running windows 8. when i turn on and attempt to open firefox when an update is due, firefox will not open, even though i have it set for automatic u… (read more)

i have a dell laptop running windows 8. when i turn on and attempt to open firefox when an update is due, firefox will not open, even though i have it set for automatic updates. instead, i must go into internet explorer, search for mozilla firefox and reinstall to get the upgrade and update, then it finally opens. what needs to be done to correct this problem, as it has happened every time an update is signaled on my screen. i might be using firefox when i get a small box notifying me an update is available, but then firefox no longer opens and i cannot get the update without the above procedure.

Asked by esheald 5 years ago

Last reply by cor-el 5 years ago

  • Archived

Firefox won't update to 36.0

I am currently using ff 35.0.1 and got a notification that ff36.0 is available. Then, I tried to update, for that I opened the About Firefox dialogue box, it shows "Check… (read more)

I am currently using ff 35.0.1 and got a notification that ff36.0 is available. Then, I tried to update, for that I opened the About Firefox dialogue box, it shows "Checking for updates" and then shows " Restart Firefox to Update", I never give the consent to update firefox, but ff shows restart to update and when I click "restart" nothing happens. So I restarted manually, nothing has changed and no updates were installed. I hope I can solve this issue without reinstalling ff, but I am ready to reinstall ff if necessary, what should I do now?

Asked by Siva 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

Upgrade to .40, Kaspersky finds a trojan and deletes firefox Why

Trying to update to to.40, Kaspersky immediately sees aTrojan in Firefox.exe and deletes Firefox altogether. Has anyone else found this please? The Trojan is PDM.Trojan.W… (read more)

Trying to update to to.40, Kaspersky immediately sees aTrojan in Firefox.exe and deletes Firefox altogether. Has anyone else found this please? The Trojan is PDM.Trojan.Win32.generic and seems to embedded in Firefox.exe

Asked by BillWH 4 years ago

Last reply by the-edmeister 4 years ago