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My most recent update is VERY difficult to understand and use. Is there any other way to ask for help with the endless really simple puzzles that this new TBird brings. I don't get any answers in this forum - or there may be answers but I can't find them. Where do users go to get quick how-to-do-it answers?

I was a Thunderbird user for a long time, and so signed up for monthly donations in support. But I ended Thunderbird use when switching to a new computer, and now I'd like to cease that monthly automatic billing. But the Donor Portal doesn't work - the login link is never sent. So how do I terminate this monthly billing?

When I go to see a firefox bug such as the following, https://www.mozilla.org/en-US/security/advisories/mfsa2026-10/

There appears to be more details in https://bugzilla.mozilla.org/show_bug.cgi?id=2014390 located at the bottom. When I try to view the details it asks me to log in. I do not see any reason I should have to log in to view the issue as I only intend to view the bug. Why does it require a login ?

Heya,

I am the maintainer of the British Dictionary.

For one year that I have been working in the "shadows" on my version of US+Canada+Australian, to be released on 1-JAN-2026.

Can I add your list of proper names (~5000 words) to my dictionaries and release the dictionaries as LGPL?

https://searchfox.org/firefox-main/source/extensions/spellcheck/locales/en-US/hunspell/dictionary-sources/5-mozilla-added.txt

Thank you!

Gotta say I'm rather disappointed with the Mozilla support community forum here. It seems very poorly set up, unless I'm missing something. Perhaps I'm just missing the forum formatting page here.

The post form starts with asking "Which topic best describes your question" - well none of the ones offered. e.g. this question is about support, and that doesn't fit a category.

For technically literate users, often questions and posts will have code snippets etc in them, but there doesn't seem to be formatting support beyond bold, italic, links and bulleted lists? Is that right? No markdown for code?

   Code with four spaces leading - does that work?

three quotes separated text

   fenced code block?
   Does this work at all? 

Not seeing a preview your question button either, so one posts blindly without knowing if it's legible or not.

When I've tried to paste some detailed email header info in a question it was terribly displayed which can't help getting community analysis and input.

These aren't new features for community forums. One would think them standard.

Is there a posting guide for this support forum that provides formatting info that I might be missing? Is there another support discussion page somewhere else - perhaps stackExchange is more active?

Why do I need to post my question on a forum and wait for some random internet user to answer. Why can I not ask a question of the company when their product is not functioning properly? This is really really disappointing.

I cannot close the Thunderbird email app on Samsung Galaxy S25 Ultra Android 16 One UI 8.0. The back arrow in the navigation bar no long closes the app windows. Have to use the back to home center button. Is there a solution to this problem?

Hi

I had to uninstall my VPN because it was frozen, and I couldn't even switch it on, even when I restarted my computer.

This has happened before, so I had it uninstalled & then downloaded it again.

You will see proof, by the screenshot I have attached to this email, please advise manufacturer.

My OS has the latest updates MacOS Monterey 12. 7. 6

Kind Regards

Joe

I would like to donate .. i really would .. but .. I use PAYPAL for donations, and when I try to donate, the first thing you do is ask questions I'm not going to answer. I have an account already .. seriously that should be enough to give you money. OR if i go to paypal, have a donation link there.

My mic has stopped working in Chat GPT? Why? If its not fixed, I will have to use another browser from now on. Sorry, I like Firefox, but I need to be able to dictate a question rather than type.

You started pushing a widget a while back that shows the days I've been on Yahoo, concurrent and otherwise. This thing is annoying and I want it gone. I don't care how much I've used Yahoo on my devices and You already know via tracking cookies.

Make it go away or tell me how to get rid of it - PLEASE.

Greetings from the Pokemon world I don't know what this you might be but I have taken the browser out of the split tunnel off my VPN but it is still coming up as my real IP address I don't know what's going on but any help at your earliest convenience will be much appreciated.

I have Firefox set to use the built-in .pdf viewer to avoid Adobe's intrusive AI features. I have disabled Adobe's AI features in the Acrobat settings, that does not seem to apply when Firefox opens the Acrobat reader. Consequently, I have to fight off AI "suggestions" and offers of help when I simply want to read a document from the web.

So I set Firefox to use the built-in reader. After 1-2 seconds, it switched to Adobe, and brings up all the annoying AI features. How can I keep Firefox from switching to Adobe?

As a test, I renamed Acrobat.exe to AcrobatX.exe. Firefox behavior did not change. I also killed all Acrobat-related tasks in Task Manager. My document still displayed in Acrobat after 1-2 seconds, but none of the Acrobat-related tasks reappeared in the Task Manager.

I am using Firefox 145.0.2 64 bit in Windows 11 with all updates current.

Many thanks for advice.