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  • Archived

Inbox emails disappeared

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently dele… (read more)

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently deleted the trash that included many other unwanted emails.

When I returned to the inbox, the full list of emails was present but after clicking on any email there was no email content shown. A new email came in and the content was shown for that email.

The sent folder still shows all the sent emails.

After looking for solutions on the web, I selected the inbox, right clicked and opened properties. I then selected "Repair Folder". Now, the only email shown in the list is the new email that came in after the issues started.

I have looked for crash reports and it says there are no crash reports.

Suggestions....? Thank you, Peter

Asked by peter838 1 year ago

Answered by peter838 1 year ago

  • Archived

can not send

I use thunderbird for my email - have been using thunderbird for years and love it. :) Below is the message I get, I only this error when using thunderbird, not whe… (read more)

I use thunderbird for my email - have been using thunderbird for years and love it. :)

Below is the message I get, I only this error when using thunderbird, not when sending messages from the outlook 365 account with the same email.

This make me think this is not a outlook server error??? how do i fix this.

Thank you in advance.

pt@lrn2sew.com 12/05/23

Asked by pt13 1 year ago

Last reply by pt13 1 year ago

  • Archived

Calendar lost?

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning message at startup. I decided to install the latest supported ver… (read more)

Somehow I was running an unsupported ver 129 on a Win 10 system, not sure how. I was getting a warning message at startup. I decided to install the latest supported ver 128. I did that over the ver I was running and did not save, export or rename anything. Just one install over the other. I have lost my calendar that I spent months building. Did I lose it? Any possibility it is still around hiding somewhere? Help please, but I am prepared for the worst for being hasty in my decision. Cheers, TR

Asked by T Robinson 1 year ago

Last reply by Matt 1 year ago

  • Archived

Taskbar badge on T-bird 115 icon remains after email has been read

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email… (read more)

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email is read, and the 2 remains, instead of decrementing to 1. Then the second unread email is read, and the "2" still remains. The only way to get rid of the "2", which is now a false reading, is to close and reopen T-bird. Is there any reason, other than a bug, for the badge on the T-bird icon to be entirely unresponsive to reading all the remaining emails in the list? Are any Win 11 settings relevant for this issue area? [T-bird was downloaded yesterday, so up to date.]

Asked by Quenchoo 1 year ago

Last reply by Quenchoo 1 year ago

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Can't receive email with btconnect

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has a… (read more)

Hi Guys, I wonder if you can help . I have had Monzilla Thunderbird App for some while , primarily used for email, and access to my email account with Microsoft and has always been a bit of a pain to say the least. That I fear is because it was never set up properly by myself in the first place.

However, at the moment I can't receive any email from my PC ......."bards@btconnect.com " unless I sign in via a webpage. However, access via my smartphone using supplied Outlook email app, no problem.

So I am hopeful that you guys can help me sort out my PC access once and for all.

The current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email and folders.

Brief history: i. Originally PC access to account via Monzilla working fine, (donations made at intervals to Monzilla). ii. Microsoft then changed security systems and servers and with current setup at the time I couldn't get access to email incoming or outgoing ( problem with Imap / PoP3 servers). iii. Fix provided by Monzilla with new account denoted as .... bards@btconnect.com (OWL) whatever OWL stands for I do not know, (annual subscription required). iv. Even with the use of this get around , I still had problems sending mail this I believe was a problem down to default passwords and old server settings. (confliction between default settings and original account settings and use of OWL ? ). v. As mentioned above the current problem has arisen after receiving a forced donation / subscription page from Mozilla having made my donation I still do not have access to my email. problem with server settings again. Don't know what's going on ? and I am thoroughly confused and would appreciate some help getting things back on track. Just in case I have some difficulty accessing this platform and this forum / help page it would be much appreciated if any help could also be sent to the following email addresses bards@btonnect.com and grahambardo@hotmail.co.uk Many thanks

Asked by bards@btconnect.com 1 year ago

Last reply by Toad-Hall 1 year ago

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  • Archived

Thunderbird Version 115 gives error "Unable to open the summary file for Trash on ..."

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summ… (read more)

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Asked by Albireo314 2 years ago

Last reply by Wayne Mery 1 year ago

  • Archived

Thunderbird conflict with Hotmail

Hi I have endured weeks of Thunderbird conflicting with Hotmail. Occassionally it works. Today is another 'no go' day cannot trans or recieve. Hotmail online works bu… (read more)

Hi

I have endured weeks of Thunderbird conflicting with Hotmail.

Occassionally it works.

Today is another 'no go' day cannot trans or recieve. Hotmail online works but not Thunderbird.

What is going on at Mozilla ?

Asked by bobf650 1 year ago

Last reply by sfhowes 1 year ago

  • Archived

Unable to write the email to the mailbox

As of version Thunderbird v102.13.0 (32 bit) and after upgrading to v102.13.1 I get an error after downloading emails from my gmail account: "Unable to write the email t… (read more)

As of version Thunderbird v102.13.0 (32 bit) and after upgrading to v102.13.1 I get an error after downloading emails from my gmail account:

"Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox."

I've been using Thunderbird for maybe 20 years now & on this PC since I built it over 3 years ago, this is a new problem that I have not seen before.

Thunderbird is now useless to me. When it connects it starts downloading emails, gets so far & stops with this error. It's now 5:50PM and the most recent email it has is from 07:35 AM this morning. It keeps downloading the same ones over & over again, always stopping at the same one with the same error.

This app is now utterly useless to me.

Asked by sgfarish 2 years ago

Last reply by christ1 1 year ago

  • Archived

Compacting folders loses all email content from inbox

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed. Can still see conten… (read more)

Thumderbird asked if it could compact folders. Said yes. Now all that shows is the title line for all emails in inbox, but NO content displayed.

Can still see content in emails that are in other folders, seems to be only inbox that will not show content of the emails

New emails arriving will show content as well as some old old emails in inbox

Asked by cwr1946 1 year ago

Last reply by cwr1946 1 year ago

  • Archived

cannot set up an existing email account in Mozilla Thunderbird

I got a new laptop and wanted to set up Mozilla Thunderbird for an existing Gmail account. I tried several times, all failed, with a warning "unable to connect with serv… (read more)

I got a new laptop and wanted to set up Mozilla Thunderbird for an existing Gmail account. I tried several times, all failed, with a warning "unable to connect with server imap.gmail.com, may be userid and password are wrong". But I can logon to my Gmail account (with the same userid and password) on Firefox website and on my previous computer, so the id and password are correct). And I was able to set up another Gmail account on Thunderbird in this new laptop (so the version of Mozilla is not the culprit) with the same server settings (port for incoming and outgoing mails, authentication methods SL/TLS, O Auth2 etc). Will someone please help me?

Asked by chuankaichen 1 year ago

Last reply by chuankaichen 1 year ago

  • Solved
  • Archived

Default cursor Position in Thunderbird "Reply"

When I Reply the cursor used to default to the text so I could just start typing my message. Now it defaults to the address field. How can I go into the hidden settings … (read more)

When I Reply the cursor used to default to the text so I could just start typing my message.

Now it defaults to the address field. How can I go into the hidden settings to change it?

Asked by pinetree 1 year ago

Answered by Matt 1 year ago

  • Archived

default highlight colour

I recently updated Thunderbird. Currently now running 128.1.0esr (64-bit). The highlight colour (when I place the cursor on a message) is now a dark brown. I need to ch… (read more)

I recently updated Thunderbird. Currently now running 128.1.0esr (64-bit). The highlight colour (when I place the cursor on a message) is now a dark brown. I need to change this to another colour so that I can 'see' the text of the header. Have played with colours in Settings, General - these changes do not change the default highlight colour. Hope you have a fix. Thanks. Cheers. Bobbe G

Asked by bobbe1 1 year ago

Last reply by Matt 1 year ago

  • Archived

filter

Since the last update, my filters no longer work. Especially the ones where I want to move attachments to a specific folder. For example, to print them out. The option to… (read more)

Since the last update, my filters no longer work. Especially the ones where I want to move attachments to a specific folder. For example, to print them out. The option to "separate attachments" is no longer available

Asked by Gabriele Liesebach 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

Thunderbird does not display message content or displays strange characters

Do you know, why Thunderbird does not display message content or displays strange characters? We only have this problem on one computer. On the other everything is OK. … (read more)

Do you know, why Thunderbird does not display message content or displays strange characters? We only have this problem on one computer. On the other everything is OK.

Asked by jagielski 1 year ago

Last reply by Toad-Hall 1 year ago

  • Archived

changing settings for Microsoft modern authentication

I have tried to change the account settings for my hotmail emails, but for STMP settings Oauth2 was not listed as an available option. Please advise. I am able to access… (read more)

I have tried to change the account settings for my hotmail emails, but for STMP settings Oauth2 was not listed as an available option. Please advise. I am able to access hotmail emails on an Android tablet, but need to reset Thunderbird on my laptop.

Asked by stephentreeby 1 year ago

Last reply by david 1 year ago

  • Archived

Thunderbird not displaying email correctly

I am using Mac OS Ventura 13.6.9. I have been a Thunderbird user for many years. Since this last update, I have started having issues where not all emails are displayin… (read more)

I am using Mac OS Ventura 13.6.9. I have been a Thunderbird user for many years. Since this last update, I have started having issues where not all emails are displaying. Seems like most recent emails open correctly, but when I get to emails that are a day or 2 old, I get the the following banner across the top of the screen when the email opens, but can't open the remainder of the email.


=_Part_7925053_1257452459.1527904489697--

I have attached a screenshot to show what I am seeing.

I am using gmail and I can access the emails in gmail, but not in Thunderbird. What is the fix for this?

Thanks

Laura

Asked by Laura Ross-Dedloff 1 year ago

Last reply by James B 1 year ago