Taskbar badge on T-bird 115 icon remains after email has been read

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email… (read more)

Two emails arrive, and the badge displaying "2" appears on the taskbar icon for T-bird V. 115, POP, on a Windows 11 computer. There are no other unread emails. One email is read, and the 2 remains, instead of decrementing to 1. Then the second unread email is read, and the "2" still remains. The only way to get rid of the "2", which is now a false reading, is to close and reopen T-bird. Is there any reason, other than a bug, for the badge on the T-bird icon to be entirely unresponsive to reading all the remaining emails in the list? Are any Win 11 settings relevant for this issue area? [T-bird was downloaded yesterday, so up to date.]

Asked by Quenchoo 1 week ago

Last reply by Quenchoo 1 week ago

Cannot download email from POP account

I get the message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox. … (read more)

I get the message: Unable to write the email to the mailbox. Make sure the file system allows you write privileges, and you have enough disk space to copy the mailbox.

Asked by Judy 1 week ago

Last reply by Matt 1 week ago

I am having trouble

Good Morning, I am having trouble with my email flow of traffic. I can send out an email but I can't receive an email. I used to use this program so I am a returning c… (read more)

Good Morning,

I am having trouble with my email flow of traffic. I can send out an email but I can't receive an email. I used to use this program so I am a returning client from Boardview Advertsing. I know very little about POP/IMAP things nor how to fix things. Is there any way I can speak with an actual person about this as I'm supposed to jump back in with Boardview Advertising, and apparently no one is receiving my emails.


Really sorry but please can someone help me?

Regards,

Marlee MacKay Boardview Advertising [edited phone# from public community forum]

Asked by mmackay1 1 week ago

Last reply by david 1 week ago

My email accounts have gone

I am using windows 11 pro and until last night had been happily using Thunderbird with no problems. Suddenly i go to check my emails and every one of my email accounts ha… (read more)

I am using windows 11 pro and until last night had been happily using Thunderbird with no problems. Suddenly i go to check my emails and every one of my email accounts have gone, vanished, dissapered. All i was left with was a screen saying to enter an email address as in setting it up from scratch. Any thoughts on why this has happened and has it happened to anyone else?

Thanks

Paul

Asked by AbbeyCorp 1 week ago

Last reply by david 1 week ago

Fonts Appearing Jumbled in Thunderbird Emails

Hello, I'm experiencing an issue where the fonts in my emails are appearing jumbled and unreadable in Thunderbird. This seems to affect both the subject lines and body t… (read more)

Hello,

I'm experiencing an issue where the fonts in my emails are appearing jumbled and unreadable in Thunderbird. This seems to affect both the subject lines and body text of emails, as you can see in the attached screenshot. Some details:

This is happening with multiple emails, not just one The issue persists across different senders and email types

I'm using Windows 11.

Has anyone else encountered this problem? Do you have any suggestions on how to fix it? Thank you in advance for your help!

Asked by Nazim-Yoldas Sesen 1 week ago

Received messages open in bizarre format started today

Beginning just this morning (July 12) when I open received messages (from my inbox) they open as if they are messages to be sent, and in a strange format that is complete… (read more)

Beginning just this morning (July 12) when I open received messages (from my inbox) they open as if they are messages to be sent, and in a strange format that is completely different from the plain text and images I've seen for decades. There are boxes with colored lines around elements of the message and an unexpected black-on-white formatting toolbar which is bizarre given that the message I've opened is received and not a new message to be sent. I've not been able to find guidance for what to do to fix this. I have the same issue on separate computers, one running Windows 10 and one running Windows 11.

Edit 1:26 pm Maybe the gremlins left early for the weekend?? the problem totally disappeared. Messages open as before, not as messages to be sent, no more weird boxes, toolbar gone. On both computers, with no changes to settings.

Asked by Nancy Pierce 1 week ago

Last reply by david 1 week ago

email access

when trying to set up my email address, i'm blocked because it says my address or password aren't recognized. I confirmed they're both good with spectrum. my email addres… (read more)

when trying to set up my email address, i'm blocked because it says my address or password aren't recognized. I confirmed they're both good with spectrum. my email address is thomasreba@twc.com

Asked by thomasreba 1 week ago

Thunderbird INTERMITTENTLY fails to save sent copies in Sent

This is an issue that has cropped up many times in years past. Thunderbird really needs to fix it, rather than provide hacks. But for now, I'm using Windoze 11, Tbird 115… (read more)

This is an issue that has cropped up many times in years past. Thunderbird really needs to fix it, rather than provide hacks. But for now, I'm using Windoze 11, Tbird 115.12.2 (32-bit) and it's up to date. I am not only using Microsoft native security software, i.e. no Norton antivirus and the like. I am not highly computer literate, but I have used Thunderbird for decades.

Asked by mmpsy 1 week ago

Last reply by david 1 week ago

have used the same address as by another email provider by mistake so must cancel thunderbird

'because we use our address already we must cancel thunderbird. Google think we have someone trying to enter our email which has caused problems. Surely you shoul… (read more)

'because we use our address already we must cancel thunderbird. Google think we have someone trying

    to enter our email which  has caused problems. Surely you should not have accepted our address in the first 
    place. I have not been able to find a way to cancel it on line.

Asked by dave.sarah 1 week ago

Last reply by david 1 week ago

  • Solved

Inbox emails disappeared

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently dele… (read more)

The inbox had about 18 months worth of emails. I deleted three emails that had been flagged by Thunderbird as spam. Then I went to the trash folder and permanently deleted the trash that included many other unwanted emails.

When I returned to the inbox, the full list of emails was present but after clicking on any email there was no email content shown. A new email came in and the content was shown for that email.

The sent folder still shows all the sent emails.

After looking for solutions on the web, I selected the inbox, right clicked and opened properties. I then selected "Repair Folder". Now, the only email shown in the list is the new email that came in after the issues started.

I have looked for crash reports and it says there are no crash reports.

Suggestions....? Thank you, Peter

Asked by peter838 2 months ago

Answered by peter838 2 months ago

  • Archived

Unified folders not working after update to 115.0.1

The update to Thunderbird 115.0.1 broke the "Unified folders". I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second … (read more)

The update to Thunderbird 115.0.1 broke the "Unified folders".

I have two eMail accounts: - the first on a custom server, I do not know its characteristics - the second is an Office365 institutional account

Only the account on the on the custom server is shown in the Unified Folders.

The second account is shown as a folder in the Unified Folders pane, at the same level as "Archives", "Junk" and "Deleted".

I have tested one solution reported to be working: https://support.mozilla.org/en-US/questions/1003446

It does not work in my case.

Any help?

Asked by lordthistle 1 year ago

Last reply by Wayne Mery 3 months ago

cannot set up an existing email account in Mozilla Thunderbird

I got a new laptop and wanted to set up Mozilla Thunderbird for an existing Gmail account. I tried several times, all failed, with a warning "unable to connect with serv… (read more)

I got a new laptop and wanted to set up Mozilla Thunderbird for an existing Gmail account. I tried several times, all failed, with a warning "unable to connect with server imap.gmail.com, may be userid and password are wrong". But I can logon to my Gmail account (with the same userid and password) on Firefox website and on my previous computer, so the id and password are correct). And I was able to set up another Gmail account on Thunderbird in this new laptop (so the version of Mozilla is not the culprit) with the same server settings (port for incoming and outgoing mails, authentication methods SL/TLS, O Auth2 etc). Will someone please help me?

Asked by chuankaichen 5 months ago

Last reply by chuankaichen 5 months ago

"sending of the message failed" when gpg signing. Debian/Thunderbird

When trying to sign messages with thunderbir on debian mails won't deliver. If they are not signed, it will send smoothly even if they are encrypted. ~$ lsb_release -… (read more)

When trying to sign messages with thunderbir on debian mails won't deliver.

If they are not signed, it will send smoothly even if they are encrypted.

~$ lsb_release -a

No LSB modules are available. Distributor ID: Debian Description: Debian GNU/Linux trixie/sid Release: n/a Codename: trixie

~$ dpkg -l |grep thunderbird

ii thunderbird 1:115.7.0-1 amd64 mail/news client with RSS, chat and integrated spam filter support

~$ dpkg -l |grep gnupg

ii gnupg 2.2.40-1.1 all GNU privacy guard - a free PGP replacement ii gnupg-l10n 2.2.40-1.1 all GNU privacy guard - localization files ii gnupg-utils 2.2.40-1.1+b1 amd64 GNU privacy guard - utility programs

using gnome-desktop-3

~$ dpkg -l |grep pinentry

ii pinentry-curses 1.2.1-3 amd64 curses-based PIN or pass-phrase entry dialog for GnuPG ii pinentry-gnome3 1.2.1-3 amd64 GNOME 3 PIN or pass-phrase entry dialog for GnuPG

Asked by vitrubio.net 5 months ago

Last reply by Kai Engert 5 months ago