• Archived

Inbox empty

Hi. It looks like there was a Thunderbird update and my inbox and sent boxes are completely empty. It says I'm getting emails (I did a test), but I can't see them anywh… (read more)

Hi. It looks like there was a Thunderbird update and my inbox and sent boxes are completely empty. It says I'm getting emails (I did a test), but I can't see them anywhere.

Asked by mgossard 9 months ago

Last reply by Hey Hey Boo Boo 8 months ago

  • Archived

Links in signature

Hi! How can I add a hiperlink / link with my Private Policy and Cookies to my signature? Please send me an instruction. Attention! - I don't want to link in create me… (read more)

Hi!

How can I add a hiperlink / link with my Private Policy and Cookies to my signature?

Please send me an instruction.

Attention! - I don't want to link in create message. I wanto link to the file in my signature.

Thanks

Asked by BAR-ACADEMY DORADZTWO GASTRONOMICZNE 9 months ago

Last reply by Roland Tanglao 8 months ago

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  • Archived

Thunderbird Version 115 gives error "Unable to open the summary file for Trash on ..."

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summ… (read more)

Thunderbird recently upgraded (?) to Version 15 on my Windows 10 laptop. Since them, when I go to look at the "Trash" folder, I get the message: "Unable to open the summary file for Trash on username@gmail.com. Perhaps there was an error on disk, or the full path is too long." I was able to fix it temporarily by restarting Windows 10, but the error is back a few hours later.

Asked by Albireo314 9 months ago

Last reply by Wayne Mery 5 months ago

  • Archived

Set up your existing email address

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct n… (read more)

Set up your existing email address will not work. Thunderbird stopped working no outgoing no incoming. Deleted account then downloaded new Thunderbird. Entering correct name, correct email address and password (also tried with no password) finds set up on Mozilla ISP sever. Select 'Done' brings up message "Cannot log in to server.Probably wrong configuration, username or password".

This unsolvable for me now as I have tried everything I know and suggested in Help.

Asked by KSI 9 months ago

Last reply by david 9 months ago

  • Archived

version 115 and "Archives"

Hi, I've upgraded to 115 a few days ago, and: - the Archives, stored in "Archives" folder are disappeared - the Sent mail, whose folder now is another respect to the past… (read more)

Hi, I've upgraded to 115 a few days ago, and: - the Archives, stored in "Archives" folder are disappeared - the Sent mail, whose folder now is another respect to the past, doesn't show ALL the sent mail of years ago, but only a selected - how ? - set of these messages

Of course, I've saved all the files of profiles, but i don't know how recuperate my old archives only ...

Thanks in advance for help Andrea

Asked by alf_rix 9 months ago

Last reply by alf_rix 9 months ago

  • Archived

Duplicates in TB 115 on IMAP accounts in both the inbox and sent folder

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my I… (read more)

I'm having an issue that's related to 115 as I didn't have this problem on 102. This is also not related to gmail, live.com, icloud or other exchange accounts, only my IMAP accounts are having this problem. I have it set to a unified folder and I display both sent and inbox in the thread. Some of the items in the inbox show twice and some, if not most of the items in the sent folder on the thread show twice as well.

Asked by chunnel 9 months ago

Last reply by chunnel 6 months ago

  • Solved
  • Archived

Cannot adjust height of the reading pane v115

Hi, My reading pane on v115 will only adjust downwards but I would like to adjust it upwards as was possible in previous versions. Just to confirm what I mean, it will … (read more)

Hi,

My reading pane on v115 will only adjust downwards but I would like to adjust it upwards as was possible in previous versions.

Just to confirm what I mean, it will only go down, so making the reading pane smaller (or disapppear) and the thread pane larger.

I would like to make it go the opposite way, upwards to make the thread pane smaller.

Is there some code, css etc that can make it happen correctly?

Asked by Paul 9 months ago

Answered by Toad-Hall 7 months ago

  • Solved
  • Locked
  • Archived

Thunderbird Supernova - Blank Search results.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new ta… (read more)

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Asked by rs41 9 months ago

Answered by Roland Tanglao 8 months ago

  • Archived

Thunderbird dont work with gmail account

for about a month now I have not been able to download mail on Thunderbird for the Gmail account Configuration: imap.gmail.com port 993 SSL/TLS Oauth2 I have double authe… (read more)

for about a month now I have not been able to download mail on Thunderbird for the Gmail account Configuration: imap.gmail.com port 993 SSL/TLS Oauth2 I have double authentication, the confirmation request appears on my smartphone, I confirm, insert the password on Thunderbird, accept the conditions and get the error. I also tried to change the password (on Firefox and Chrome I log in regularly, on smartphones too), with Thunderbird 102.13.0 32 bit on windows 11 no.... Below are the screenshots

Asked by direttore1 9 months ago

Last reply by Roland Tanglao 8 months ago

  • Solved
  • Archived

Printing Issue with latest update

After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continue… (read more)

After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continues in the second page. How can i fix that? Thank you in advance

Asked by am38 9 months ago

Answered by Roland Tanglao 8 months ago

  • Solved
  • Archived

Thunderbird Email and Printing

Thunderbird has suddenly decided that it will split the header and sender information of an email from the text message which means that if I try to print the whole messa… (read more)

Thunderbird has suddenly decided that it will split the header and sender information of an email from the text message which means that if I try to print the whole message the header and sender information appears on the first page and the rest of the body of the text is on the following pages even if the message is only one page long.

The message appears correctly when I view it it's only when I go into Print Preview that the separation shows and even if I reduce the margins or remove the header it still splits the first page. The Config Editor appears to be correct in terms of the height and width of the paper being A4.

I'm not sure but I think the system was upgraded recently as this problem only started this week.

Can anyone help me?

Asked by post419 9 months ago

Answered by Roland Tanglao 8 months ago

  • Archived

Version 115 constantly asks for account passwords, although they are all present and working in the profile

Sorry, but since you're stubborn and don't support German, you'll have to be satisfied with the Google translator So, what's with the version 115 of TB? It constantly as… (read more)

Sorry, but since you're stubborn and don't support German, you'll have to be satisfied with the Google translator

So, what's with the version 115 of TB? It constantly asks for the passwords of the accounts, although they are all present and working in the profile folder.

If the developer now thinks that I am creating everything again just because the 115 version no longer wants to read the old profile, he has cut it. WE users are the ones who work with it every day and the developer can't just decide what's better, WE users are the ones who have to deal with it, so make sure you get your Schrottige115 version up and running, because NO ONE will want to use it that way.

Sorry if it sounds harsh, but I'm pissed off, Mozilla has been driving TB and FDF more and more against the wall for years. NO improvements just crap.

Asked by Internetarchiv53 9 months ago

Last reply by Wayne Mery 9 months ago

  • Archived

Archives in most accounts missing!!!

Hi; I noticed today that many years of archived emails have disappeared in all but 1 account(yahoo). The only years still there are 2020 and 2021 in 5 different accounts.… (read more)

Hi; I noticed today that many years of archived emails have disappeared in all but 1 account(yahoo). The only years still there are 2020 and 2021 in 5 different accounts. 5 yrs in 1 account and complete 24 yrs in yahoo account. These accounts archives that disappeared are not stored on the mail server but locally. What has happened??? Can I get them back? How do I stop this from happening?

Asked by newdino 9 months ago

Last reply by Roland Tanglao 8 months ago

  • Archived

Sending Mails issue in Ver 115

Hi; Having many issues in the new Ver. 115 Can not send some emails, some work some don't? Emails not showing up in sent mail folder? Some do some don't. Very inconsisten… (read more)

Hi; Having many issues in the new Ver. 115 Can not send some emails, some work some don't? Emails not showing up in sent mail folder? Some do some don't. Very inconsistent. Very strange and inconsistent Issues such as can not send with 1 email account but can with another even though both use the same outgoing server. When switching folders they now go to oldest message. Archived Folders have disappeared (started a new thread on this)

What the H*** is going on? Is there a fix?

Asked by newdino 9 months ago

Last reply by newdino 8 months ago

  • Archived

Thunderbird Email

Just this week I can no longer access email via Thunderbird. My ISP (CenturyLink) warns that my account is being "processed" and please stand by. This has persisted for… (read more)

Just this week I can no longer access email via Thunderbird. My ISP (CenturyLink) warns that my account is being "processed" and please stand by. This has persisted for several days, with no change. I have twice contacted CenturyLink (Help Chat) - They tell me everything is fine on their end, and that I need to follow up with Mozilla. So, here I am. Any ideas for a fix? Many thanks for your help!

Asked by Kent 9 months ago

Last reply by Kent 9 months ago