All Products Support Forum

Hello,

I was trying to create a new event - as always. While adding my colleagues, I added them to the event... twice. (picture 1) And sending... only I am receiving the invitation. (picture 2) Ok, I decided to cancel my event... and my colleagues received the cancelation...without previous invitation. Please, help! My t-b version: 115.0.1 (64 bits) Regards, Monika

I have noticed on the latest version of THUNDERBIRD that when I go to delete a number of selected emails from my email account I get popup notification on the top bar that says " ( Thunderbird not responding )". I hadnt noticed this happening before and Thunderbird now seems ...a bit slow.

I noticed with the upgrade to Version 115 from 102 that the handling of certain RSS Feeds changed.

I turned on an older computer which was still running version 102, so I was able to do a side by side comparison.

First was that certain feeds had lost their icon. And it did make me wonder why. One screen shot shows the RSS feed index as displayed in the left pane of the application. Old Thunderbird showed the site icons, New does not. 115 on left, 102 on right.

Second was the display of the article content. The other screen-shot shows the content of the feed article. New Thunderbird does not show the page content only a like of text, where-as old Thunderbird showed the page within Thunderbird itself. 115 on left, 102 on right

Considering the behaviour of the same feed and article on two versions on the same day, I can only guess that the processing logic has changed.

Two days ago Thunderbird no longer would send emails (been using it without problems for 7 years) I have read all the previous posts on this. Tried sending emails after disabling firewall and Malwarebytes without success. I can receive emails sent from my Spectrum email account (still works). I can send emails from my iPhone using the identical Outgoing Server Settings. The settings are in the screenshot. Also downloaded the latest version of Thunderbird today. Didn't fix it. To get around the problem right now is I am composing my emails (IMAP), saving them in my drafts and then sending them from my iPhone.Any ideas? Thank you!

Since v115 TB seems to only default to open to "Local folders" which shows a rather fussy page of "choose what to set up" and lots of other unwanted guff. Is there a way to get it to open straight to my "Inbox"? See image.

Hi. I'm having an issue after the most recent update. I'm trying to create a new message filter, but the pane is too big, and I can't reach "save" button.

I'm unable to shrink the pane, because when I do the whole pane just moves down. When I grab the top to move it back into place, it's the same size.

I've tried change system resolution, and autohiding taskbar, but doesn't help.

Any suggestions?

Thanks.

Hi,

In Thunderbird (fresh install of 115.01) on Win 10,

I'm trying to set my (pop) Server Settings Local Directory to:

C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\Local Folders

that is where years of my prior emails are stored. I can see them in the Local Folders.

I'm just trying to make my Verizon mail save locally into that location also.

However, I get the error:

The Local Directory path "C:\Thunderbird\Profiles\rxd7d4d1.default\Mail\Local Folders" is not suitable for message storage. Please choose another directory.

Why exactly is Thunderbird choking on that path? What can I do about it?

This is the path where all my history is stored. I moved there from the Appdata/Roaming area, which has the same problem!

Many thanks to anyone who can provide a precise answer!

Hello,

an update to Thunderbird 115.0.1 prevents e-mail sending from one account, although incoming items are displayed. A new password option fails. However, Outlook e-mail account runs as usual with expected password and sends as expected.

We have set an IMAP protocol and as this arose, changed authentication method from 0Auth2 to normal password, as yet with no effect. Any pointers to reactivate our e-mail sending shall be appreciated.

With kind regards,

                                Colin.

I receive incoming email on Thunderbird, but cannot send mail. I have used Thunderbird for years, never updated it and this problem just started yesterday (7/25/23). I have gotten an error message saying "login to server smtp.nycap.rr.com failed". I have called my ISP, Spectrum, and ascertained that my email account with them is functioning, so the issue is something with Thunderbird.

Lately, I have been receiving error message "Sending of the message failed. The message could not be sent because the connection to Outgoing Server (SMTP) mail.iinet.net.au timed out. Try again." I have checked the settings and they are correct. The message will send using iinet webmail, but not with Thunderbird, so the problem appears to be with Thunderbird. These are usually emails with an attachment (even small). The sending of the email stalls aroung 35%, before the message appears. I am using version 102.13.0 (64 bit). I am using Windows 10 with ESET Security. Tried sending with without ESET protection which made no difference. Can you please help?

Thunderbird has suddenly decided that it will split the header and sender information of an email from the text message which means that if I try to print the whole message the header and sender information appears on the first page and the rest of the body of the text is on the following pages even if the message is only one page long.

The message appears correctly when I view it it's only when I go into Print Preview that the separation shows and even if I reduce the margins or remove the header it still splits the first page. The Config Editor appears to be correct in terms of the height and width of the paper being A4.

I'm not sure but I think the system was upgraded recently as this problem only started this week.

Can anyone help me?

Hello,

I am currently facing difficulties with the automatic configuration of the Thunderbird mail client. I have set up a web server that provides an XML file containing the configuration information, accordingly to what we can see here -> https://wiki.mozilla.org/Thunderbird:Autoconfiguration:ConfigFileFormat, and the URL of the file is accessible without any problem from my host. However, when I try to configure Thunderbird to automatically retrieve the configuration, it doesn't seem to send an HTTP request to the server. I used wireshark to see what happens here and I can see a DNS request for autoconfig.mydomain and a response with the correct IP, but no HTTP request after that. I used the log console of thunderbird and I get those messages : mail.setup: guessConfig failed: Impossible de trouver un serveur

Here's what I have checked so far:

The configuration XML file has been validated and does not contain any syntax errors. The URL of the XML file is correct and accessible from a web browser. No proxy settings on my system. No firewall rules seems to be blocking my system to access autoconfig. Despite all these checks, I still can't resolve the issue.

If you have encountered a similar problem or have any ideas about what might be causing this behavior, I would greatly appreciate it if you could share them.

Here are some additional details that might be helpful:

Operating System: Windows 11 Thunderbird Version: 115.0.1 (also tested on 102.5.1) The configuration XML file is accessible at this URL: http://autoconfig.<mydomain.com>/mail/config-v1.1.xml?emailaddress=<username>@<mydomain.com> Error message in the Thunderbird error console: "mail.setup: guessConfig failed: can't find a server"

Thank you in advance for your help !

After installing the latest version, when I print an email with more than one pages, the first page is blank after the From/To/Subject info. The rest of the mail continues in the second page. How can i fix that? Thank you in advance

I have tried installing Thunderbird four time on my Windows 10 PC. Each time it gets to 33% and stalls. Most recently, I have reduced, compacted and repaired my outlook PSTs but the outcome is unchanged. AN additional problem is that the installation process does not offer to import calendars.

Just was updated to Thunderbird Supernova. Now when I perform a search with the unified toolbar I get a list of results, but anytime I select one of the results a new tab is open with a Blank message.

I've re-indexed my emails as per : https://support.mozilla.org/en-US/kb/rebuilding-global-database but that hasn't helped.

Anyone else having this problem and found a solution? The only work around I have so far is to use the Ctrl-Shift-F which works, but is a little slower.

Thanks, Robert

Hi,

since I switched to the new version of TB, some of my mails are empty in the preview (just a white screen) and also if I open them normally. Same mails are working fine with other mail-clients (iOS) or the standard version of TB.

Any idea to fix that?

BR, Robert

I'm using Thunderbird: 115.0.1 (64-bit) Windows 10 I have four different email accounts and have been using Tbird for years- no problems.

Last week, ONE account is having password issues. When it starts up, it will pull mail for all the accounts without issue. I can send email on all accounts with no problems.

But once I'm on the "check email every xx minutes", everytime, this one email account prompts me THREE times for the password.

If I click to check messages manually on that account, it pulls email with no issues. I downloaded and installed this latest version and it didn't fix the issue.