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Deleting a question

After posting a question here, I found the answer in one of your Help postings. So I deleted the question in this post (and changed the Subject), but was there a way I co… (read more)

After posting a question here, I found the answer in one of your Help postings. So I deleted the question in this post (and changed the Subject), but was there a way I could have deleted the post itself?

Thanks for your help. Alan

Asked by aheubert1 9 months ago

Answered by aheubert1 9 months ago

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Mail Only Sends Through Default Account

I have three POP addresses configured but TB will only send through the default account. If I select the "From" address to be different than the default account, I get t… (read more)

I have three POP addresses configured but TB will only send through the default account. If I select the "From" address to be different than the default account, I get the following error. Once I change the default account to the one I am sending from, the email sends fine.

Error: Sending of the message failed. An error occurred while sending mail. The mail server responded: SendAsDenied; mail1@outlook.com not allowed to send as mail2@outlook.com; STOREDRV.Submission.Exception:SendAsDeniedException.MapiExceptionSendAsDenied; Failed to process message due to a permanent exception with message [BeginDiagnosticData]Cannot submit message.

Asked by gorbage 9 months ago

Answered by sfhowes 9 months ago

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Pressing Enter in empty search bar doesn't work anymore

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing th… (read more)

I used to be able to press Enter in the empty Firefox search bar to bring up the (DuckDuckGo) search page and enter my search from there. Don't ask me why I like doing that, but now after the latest Firefox update, 128.0, on my MacBook Air I can't do that anymore. I have to type in the search bar to bring up the search page.

I know it's a small thing but I wonder if it can be put back to the way it used to be.

Asked by taina1 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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FF (latest version) not loading a local htm file

Hi, I have local saved html file which loads images from our security cams The html has only code like this <html> <head></head> <body> <scr… (read more)

Hi, I have local saved html file which loads images from our security cams The html has only code like this

<html>
<head></head>
	<body>
<script type="text/javascript">
  var height_array = new Array();
<script type="text/javascript">
  var height_array = new Array();
  var width_array = new Array();
  width_array[1] = 320;
  height_array[1] = 240;

<img src="http://192.168.2.2:78/livefeed?oid=1&size=640x480&t=" width="320" height="240" onload='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 1000)' onerror='setTimeout(function() {src = src.substring(0, (src.lastIndexOf("t=")+2))+(new Date()).getTime()}, 5000)' alt='' />

<.../script....>

No matter what I change in the "normal" settings - Firefox is not loading the page at all.(file:///Users/drew/Downloads/CAM2.html)

In the left bottom corner it only shows "Performing a TLS Handshake with 192.168.2.2". And thats it. Every other browser is able to open the page and show the camera pictures, only Firefox not. Is there a easy fix for this?

Asked by Sascha 9 months ago

Answered by TyDraniu 9 months ago

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Thunder security exceptions for icloud

I cam getting constant and continuous multiple security exceptions for p53-caldav.icloud.com saying it's the wrong site. I have made not changes to the thunderbird setup… (read more)

I cam getting constant and continuous multiple security exceptions for p53-caldav.icloud.com saying it's the wrong site. I have made not changes to the thunderbird setup except for normal updates. i've confirmed these multiple times but they still keep coming. Any help would be great

Asked by Sharon Dankwardt 9 months ago

Answered by Matt 9 months ago

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Send Message Error: smtp692.syd.oss-core.net

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues) Whenever I attempt to send an email from Thailand, I g… (read more)

Hi there, I use iPrimus. I can Receive emails. I am currently based in Thailand (previously Australia - no issues)

Whenever I attempt to send an email from Thailand, I get the message: "Send Message Error Sending of the message failed. An error occurred while sending mail: Outgoing server (SMTP) error. The server responded: smtp692.syd.oss-core.net."

Outgoing Server Settings: smtp.iprimus.com.au Port 587 (default) - (NB I tried 465 without success) Connection: STARTTLS Authentication: Normal Password

Asked by rkosidlo 9 months ago

Answered by rkosidlo 8 months ago

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nesting not working properly

I am viewing my emails, and I can see that some emails are not nesting properly. It doesn't happen all the time. I am expecting all emails in the thread to have the same … (read more)

I am viewing my emails, and I can see that some emails are not nesting properly. It doesn't happen all the time. I am expecting all emails in the thread to have the same subject. Please see screenshot.

Asked by Anna Ceguerra 9 months ago

Answered by Matt 9 months ago

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Unable to download mails since 8th July using POP3

We cant download emails in thunderbird any version with mailboxes on exchange online O365. SMTP works fine. Receiving mails is not working and it gives Retr 21 error. … (read more)

We cant download emails in thunderbird any version with mailboxes on exchange online O365.

SMTP works fine. Receiving mails is not working and it gives Retr 21 error.

Asked by Santosh Kumar 9 months ago

Last reply by Wayne Mery 9 months ago

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Thunderbird 78.10.0 suddenly stopped working under Mac OSX 10.13.6

Thunderbird had been working perfectly for years under Mac OSX 10.13.6 (High Sierra) until this morning. Now attempts to start it result in an error message "You can't us… (read more)

Thunderbird had been working perfectly for years under Mac OSX 10.13.6 (High Sierra) until this morning. Now attempts to start it result in an error message "You can't use this version of the application 'Thunderbird_78_10_0.app' with this version of MacOS. You have MacOS 10.13.6. The application requires MacOS 10.15 or later." The app shows a modified date of July 12, 2024, i.e., this morning and a size of 434.7MB. Perhaps it auto updated itself without checking that the update was compatible with the environment? Any suggestions about how to reverse that update or otherwise fix the problem would be appreciated!!! Garth Fletcher

Asked by garth4 9 months ago

Answered by david 9 months ago

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Cox Changed my E-Mails to Yahoo- When Yahoo App Password is Entered, It is Not Saved by Thunderbird

Cox just transferred all customers' email systems to Yahoo. After my e-mails were transferred to Yahoo, Yahoo tried to help me when I was getting error messages saying th… (read more)

Cox just transferred all customers' email systems to Yahoo. After my e-mails were transferred to Yahoo, Yahoo tried to help me when I was getting error messages saying that log in to server smtp.mail.yahoo.com with my user name (my e-mail address) failed. The Yahoo rep told me that my problem is that "Whenever the generated app password from Yahoo is entered, sending emails works, but it only stays like that until the computer gets restarted. The app password is not saved." The rep told me that many Thunderbird users who had their email systems transferred to Yahoo are having the same problem. Has anyone had this problem and been able to resolve this problem? Thank you! Cyd

Asked by cgilman1 9 months ago

Answered by sfhowes 9 months ago

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Have thunderbird reindex mailboxes instead of compacting

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore … (read more)

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.

Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.

Any help would be appreciated.

Asked by wgadsby 9 months ago

Answered by wgadsby 8 months ago

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tab recovery?

Hi, my pc (I think the ssd/os) just quit on me, is there a way for me to build a new system (reformat) onto a new drive and either using the old drive (if accessable) or … (read more)

Hi, my pc (I think the ssd/os) just quit on me, is there a way for me to build a new system (reformat) onto a new drive and either using the old drive (if accessable) or "the cloud" recover all my old tabs from that pc onto the new one? I had a list of tabs saved, but it hasn't been updated in a couple months (yes, I have a lot and can't remember them all).

I'm hopeing it's as simple as putting the old drive as a secondary drive and copying the "appdata" folder or something to the new pc.

System: windows 7 (yeah, I don't want to give it up) on evga mobo with i7-x990 cpu and maxed out ram. Samsung ssd (2.5"). Most all "personal data" is stored and accessed from my nas, just don't know how to do that for the tab hostory.

Asked by Ace_boy2786 9 months ago

Answered by Ace_boy2786 9 months ago

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Can't log in to Gmail

Today I changed my Google password, and now I can't login via Thunderbird to get email. On startup, I am prompted with the Google login screen, which asks for my email o… (read more)

Today I changed my Google password, and now I can't login via Thunderbird to get email.

On startup, I am prompted with the Google login screen, which asks for my email or phone. I click Next, and get the message

   400. That’s an error.
   The server cannot process the request because it is malformed. It should not be retried. That’s all we know.

I'm using Thunderbird 115.10.1 (64-bit) on MacOS Sonoma 14.5.

Asked by Duncan Murdoch 9 months ago

Answered by Duncan Murdoch 9 months ago

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Weird pixel distortion on firefox browser/pages

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what… (read more)

I've attached images of the problem I'm experiencing. Its like pixels are breaking/turning negative colors and it effects anything visible. I don't really understand what's causing this issue. It doesn't effect any other program on my computer/outside the firefox window, so I assume its a firefox issue. I've uninstalled/reinstalled the program with the refresh to hopefully fix the issue but it didn't work.

Asked by Ray Schmidt 9 months ago

Answered by jscher2000 - Support Volunteer 9 months ago

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Popup messages from browser.

Hello, After update to firefox 127 for linux I get popup messages every time I visit a site. A typical message is e.g. for google.com: www.google.com 1 Any hints? Thank… (read more)

Hello, After update to firefox 127 for linux I get popup messages every time I visit a site. A typical message is e.g. for google.com:

www.google.com 1

Any hints? Thanks in advance.

Asked by Patreas Achaios 9 months ago

Answered by jonzn4SUSE 9 months ago

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RSS authentication broken in new version

After update Thunderbird to version 128.0esr-3 (Ubuntu, snap) RSS channels that require authentication are not downloaded. There is info about access denying. In previou… (read more)

After update Thunderbird to version 128.0esr-3 (Ubuntu, snap) RSS channels that require authentication are not downloaded. There is info about access denying.

In previous versions there was a pop-up asking for login and password (no need to write, just click button) after every restart od Thunderbird. Now there is no pop-up, only info about denied access.

Asked by sw32 9 months ago

Answered by sw32 9 months ago