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Thunderbird v102.15.1 very slow to open in Win 7

Thunderbird v102.15.1 is very slow to open in Win 7. Yes, I know Win 7 is obsolete, but I must continue on with it for a while longer. When I open Win7 each morning and … (read more)

Thunderbird v102.15.1 is very slow to open in Win 7. Yes, I know Win 7 is obsolete, but I must continue on with it for a while longer.

When I open Win7 each morning and then try to open TB there is a very long delay before I get the TB prompt to select a profile, the then a long delay for TB to actually open, and then a long delay before I can actually select an email account to read. (I have 20+ accounts). I routinely open Windows Task Manager to see what is going on, and close unneeded programs.

In the past with older versions of TB back to 60.9.1, I recall seeing Thunderbird Profile Manager in list and changed the Priority from Normal to High or sometimes Realtime and that seemed to help. But with recent TB versions, the Task Manager has added several other items besides the Thunderbird Profile Manager - very long items that include something like "child ID1, child ID2 and child ID3." I have tried changing the Priorities of each of these to High or Realtime but am not sure that helps.

Eventually TB starts but when I go to my main email account and try to read Inbox with up to 120 emails each day, messages are very slow to load and I often get "Not Responding" for a long delay.

What is the solution to this problem? I move older messages from Inbox to local folders, delete Junk and Trash each day, etc.

Archived 1 212

Unified folders disappear from favorite folders after restarting. Is this a bug?

Hiya, I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug. The situation: I'm viewing favorite folders and unified folders. W… (read more)

Hiya,

I just started setting up Thunderbird and I have come across a bug. At least, I think it's a bug.

The situation: I'm viewing favorite folders and unified folders. What I want, is to show some unified folders in my favorite folders. That is, my unified inbox, drafts, and sents. So, I right click on them, I select "✅ Favorite folder" and they appear among my favorite folders. All good, right? However... When I restart Thunderbird, the unified inboxes have disappeared from my favorite folders. And when I right click them, it still says they are marked as "✅ Favorite folder" And the way to make them reappear is by deselecting and reselecting them as favorite folders. See the picture.

So, what is happening? Is this a bug? My guess is that it is. Could anyone help me to circumvent this?

Solved Archived 4 210

Have thunderbird reindex mailboxes instead of compacting

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore … (read more)

I'm running Thunderbird 115.12.0 64-bit on Ubuntu 22.04. I recently had a hard drive crash. I've had to put together my email data from two separate backups to restore everything. The problem is I reorganized the mailbox folders between the backups, so the metadata thunderbird maintains about the data storage will be wrong in my new setup. I have my imap and pop mailboxes restored correctly now under my profile storage and would like Thunderbird to just leave them alone. The problem is, every time I start thunderbird, it automatically wants to compact my mailboxes and free up 5.7 GB of space, which means it will delete some of the newly copied emails it doesn't recognize.

Is there a way to tell thunderbird to start over and reindex the mailboxes that are there? I've tried deleting the global-messages-db.sqlite file, but that does not fix the problem. This is a common problem as I've had it happen in the past as well when reorganizing the folder structure. It seems there should be a way to tell thunderbird to reset its indexes and leave the mailboxes as-is.

Any help would be appreciated.

Solved Archived 4 202

Lost emails after compacting

Yesterday, after downloading my emails from the weekend and deleting all of the junk mail Thunderbird suggested I compact my Inbox. I went and emptied my trash folder an… (read more)

Yesterday, after downloading my emails from the weekend and deleting all of the junk mail Thunderbird suggested I compact my Inbox. I went and emptied my trash folder and then compacted my inbox. After the compacting was complete I could not get any of my emails to load in the preview window or in a new window. I then went to properties and tried the "repair". After that I lost all of my emails back to 5-24-21. Is there anyway to recover my lost emails?

Archived 3 200

My Emails from 2018 till today suddenly disappeared (bug1890230)

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can se… (read more)

Today while using the email got message to compact folder so i did and left it, after 30 min came back with a message that TB crashed, reopened it and found that i can see the emails subject but they don't open. Searched the form and tried the repair option but after it finished it deleted all the emails from 2018 till now and i can see the emails of 2017 only (the first year of usage) -i tried deleting the .msd file but didn't help

-Created new profile and copied the inbox folder to it but still can see old emails only.

-- i sent a test email from my mobile to my email and it received it but the emails on the server that was downloaded before the crash are not downloaded again - i did search on email address that iam sure that we communicated recently only and i could see all the emails in the search but when i try to open it its empty

Archived 18 200

Version 128 difficulty with 'not responding'.

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to … (read more)

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.

Solved Locked Archived 5 191

Thunderbird 128.1.1esr quick filter is very very slow

Hi to all, after the latest update to 128.1.1esr (64-bit) the quick filter is very very slow and hangs the PC (WIN 11, 16 GB RAM and SSD) for 10-15 seconds. Thunderbird n… (read more)

Hi to all, after the latest update to 128.1.1esr (64-bit) the quick filter is very very slow and hangs the PC (WIN 11, 16 GB RAM and SSD) for 10-15 seconds. Thunderbird no longer responds and this happens all the time, also with different machines. The version before the update was just fine. Anyone with the same issue? Can you give me some hints/solutions? Thanks, Antonio

Archived 2 190

Fire Fox not compatible with updated PG&E website

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It sug… (read more)

Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Archived 9 190

Thunderbird 128 oauth fails with gmail. SOLVED by accepting cookies

I have Thunderbird 128 installed and just tried to get my gmail account set up. Everytime I try to add it, the Oauth window comes up, I log into Google, and then get a … (read more)

I have Thunderbird 128 installed and just tried to get my gmail account set up. Everytime I try to add it, the Oauth window comes up, I log into Google, and then get a "malformed url" error and the oauth fails.

Anyone else have this problem with 128? Is there a workaround?

Solved Archived 4 190

Anyone else having trouble logging into Chase's Web site?

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem. My siste… (read more)

I am not the one using Firefox for iOS; my sister is. I am not looking for an actual fix at this point, I just want to know if anyone else is having the problem.

My sister was having no problem logging into Chase with her 8th gen iPad until about a week ago (my apologies, I don't know the exact day). She tried to log in, and the Web site took her to the system requirements page.

The weird thing is, her system was fine according to their list. But she updated to the latest iOS (18-something) and then the latest Firefox for iOS 129.0.1 (she doesn't like .0 versions and always waits for .0.1).

She got the same error.

Chase insists that the problem is hers. Personally, I don't trust a corporation that big farther than I can throw their combined offices on the planet. Is anyone else getting this problem?

Again, I am not looking for a fix at the moment, just looking to find out if the problem really is in her set.

Thank you.

Archived 5 181

Multiple folders are missing email and templates

Emails in two of my inboxes (maybe all four) are randomly disappearing. None of my email templates are showing up in either of my two template folders. This started two d… (read more)

Emails in two of my inboxes (maybe all four) are randomly disappearing. None of my email templates are showing up in either of my two template folders. This started two days ago and I cannot figure it out. Emails get downloaded, then some are just vanish but are still on the servers. Repairing the folders does nothing, but folder properties on my template folders show the number of messages that should be there. Thanks in advance for any help you can provide.

Archived 4 180

Disabled account keeps popping up asking for password

I quit working for a company and my email account with them was closed. However, I like to keep the emails around just to have some history.So I am trying to disable the … (read more)

I quit working for a company and my email account with them was closed. However, I like to keep the emails around just to have some history.So I am trying to disable the account without wiping it out of my thunderbird. Following advice from another question, I turned off checkboxes in my server settings (shown in image).However, regardless of this, whenever I open thunderbird and various other times besides, it pops up this demand for my password for that account (second image, note the banner at the top). How can I REALLY TRULY deactivate the account so that thunderbird will never again try to read anything from it?

Archived 12 170

version 128.0/1esr unable to delete or mark messages.

128.0.1esr (64-bit) Release notes This has just installed and after 20 YEARS - it has stopped working, I cannot send or receive mail. Using Mac Sonoma 14.5 Collecting ma… (read more)

128.0.1esr (64-bit) Release notes This has just installed and after 20 YEARS - it has stopped working, I cannot send or receive mail. Using Mac Sonoma 14.5 Collecting mail via elyan2.merula.net My inbox is stuck with the update message, that i cannot delete, mark as read or anything else. Rebooted a number of times .

Help, any idea what I can do ?

Archived 2 170

Problem with Inbox

For the past two days when I click on a message in my inbox it shows either a different message from the one chosen, or an undecipherable jumble of text (for example: … (read more)

For the past two days when I click on a message in my inbox it shows either a different message from the one chosen, or an undecipherable jumble of text (for example: <td align=3D"center" valign=3D"middle" width=3D"24" class=3D"mcnFol= lowIconContent" style=3D"mso-line-height-rule: exactly;-ms-text-size-adjus= t: 100%;-webkit-text-size-adjust: 100%;">

                                                                        =
          <a href=3D"https://theartssociety.us14.list-manage.com/track/cl=

ick?u=3D59fac15a04a6b5144c6d222ad&id=3D066a2b717c&e=3Df876644f34" target=

3D"_blank" style=3D"mso-line-height-rule: exactly;-ms-text-size-adjust: 1

00%;-webkit-text-size-adjust: 100%;">3D</a>

                                                                        =
      </td>



, or both! What is going on, and what can I do about it?!

Archived 2 160

imap-mail.outlook.com message asking for a password to connect to Thunderbird and get new messages is not working

Recently a pop-up asks me to enter a password to receive/send messages in my Thunderbird emails. Each time I enter the password, the pop-up message comes back w/in second… (read more)

Recently a pop-up asks me to enter a password to receive/send messages in my Thunderbird emails. Each time I enter the password, the pop-up message comes back w/in seconds asking me to retry or enter new password or cancel. It seems there is difficulty logging in as imap-mail.outlook.com has failed to connect. Does anyone have any suggestions on how I can correct this issue? In simple terms please with step-by-step directions. Thank you kindly!!!

Archived 4 160

Firefox won't launch after updating macOS unless booting the MBP in safe mode

Hi everyone, I recently updated my macOS to Ventura 13.6.9 along with updating to the newest Firefox Nightly; now whenever I try to launch Firefox, it just hangs and will… (read more)

Hi everyone,

I recently updated my macOS to Ventura 13.6.9 along with updating to the newest Firefox Nightly; now whenever I try to launch Firefox, it just hangs and will never load the start page. If I give it about 5-10 minutes, it will eventually load the favorites bar, and then when I click into the address bar to type, it hangs again. If I give it another few minutes, I can type but hitting enter/return, nothing happens.

If I restart my MBP and hold shift to boot into safe mode, Firefox loads perfectly fine with no issues or hangs at all. I'm just not sure what is different that would be causing it to hang when booting into regular mode?

I saved the Apple crash report to see if that's any help for diagnosing the issue, here's a link to the .txt file - https://file.io/ZRVgd3A8jzoA

If there's anything else I can provide that would help, please let me know!

Thanks all!

Archived 1 160

Print "cardbook" (extension to tbd) address lists

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody kno… (read more)

I installed "cardbook" (from gitlab) and wanted to print the address list, entry for entry. How do I do that? This is not a generic TBD question. but perhaps somebody knows ...

Archived 2 151

Do we ever get to connect with the "geniuses" who are currently developing Thunderbird?

So - the "development" staff have taken away the ability to look back at previous events, have taken away the ability to export calendars as ics files, and have locked ou… (read more)

So - the "development" staff have taken away the ability to look back at previous events, have taken away the ability to export calendars as ics files, and have locked our data into incomprehensible and undocumented sqlite files. And they very neatly and conveniently leave all the "support" to volunteers, who have suggestions as to what *might* help. Such garbage I've never seen before in my life.

Archived 6 150