Hello, PG&E just updated their webpage and it doesn't allow me to sign in. It informs me that Fire Fox isn't a compatible browser, all other websites are fine. It suggests Chrome as the preferred browser. We pay our utilities through their site and we enjoy Fire Fox.Can anyone help resolve this issue? Thanks

Outlook sent me an email on 3rd July stating "Update your sign-in technology before September 16th, 2024 to maintain email access."

As of today, 23rd July 2024, I am unable to access my Outlook email account through Thunderbird as it repeatedly asks me for a new password. Is there any way to resolve this and continue receiving my Outlook. com emails through Thunderbird?.

I do not want to access my emails through the Outlook app.

Version of Thunderbird I am using is 115.13.0 (64-bit), on an M1 Macbook Pro running Mac OS Sonoma 14.5.

Thanks for your assistance.

Paul Keegan.

Sometimes when I consign an email to the trash and then need to re-read it later, it's turned into gibberish. A tiny fraction of a recent is below. I've used the "repair text encoding" feature, without any result. If I scroll further down in the gibberish, there are links that weren't in the original email and would have had to be sucked in from other emails in trash, which I just don't get. I can go back to the email on my phone, but on my desktop, they are hopelessly jumbled. What causes this and how can I stop it? Thanks!

}=09@media only screen and (max-width: 480px){ =09=09body=2Ctable=2Ctd=2Cp=2Ca=2Cli=2Cblockquote{ =09=09=09-webkit-text-size-adjust:none !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09body{ =09=09=09width:100% !important; =09=09=09min-width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.columnWrapper{ =09=09=09max-width:100% !important; =09=09=09width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnRetinaImage{ =09=09=09max-width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnImage{ =09=09=09width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){

09=09.mcnCartContainer=2C.mcnCaptionTopContent=2C.mcnRecContentContainer

2C.mcnCaptionBottomContent=2C.mcnTextContentContainer=2C.mcnBoxedTextCont

entContainer=2C.mcnImageGroupContentContainer=2C.mcnCaptionLeftTextContent= Container=2C.mcnCaptionRightTextContentContainer=2C.mcnCaptionLeftImageCon= tentContainer=2C.mcnCaptionRightImageContentContainer=2C.mcnImageCardLeftT= extContentContainer=2C.mcnImageCardRightTextContentContainer=2C.mcnImageCa= rdLeftImageContentContainer=2C.mcnImageCardRightImageContentContainer{ =09=09=09max-width:100% !important; =09=09=09width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnBoxedTextContentContainer{ =09=09=09min-width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnImageGroupContent{ =09=09=09padding:9px !important; =09=09}

}=09@media only screen and (max-width: 480px){

09=09.mcnCaptionLeftContentOuter .mcnTextContent=2C.mcnCaptionRightConten

tOuter .mcnTextContent{ =09=09=09padding-top:9px !important; =09=09}

}=09@media only screen and (max-width: 480px){

09=09.mcnImageCardTopImageContent=2C.mcnCaptionBottomContent:last-child .

mcnCaptionBottomImageContent=2C.mcnCaptionBlockInner .mcnCaptionTopContent=

last-child .mcnTextContent{

=09=09=09padding-top:18px !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnImageCardBottomImageContent{ =09=09=09padding-bottom:9px !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnImageGroupBlockInner{ =09=09=09padding-top:0 !important; =09=09=09padding-bottom:0 !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnImageGroupBlockOuter{ =09=09=09padding-top:9px !important; =09=09=09padding-bottom:9px !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnTextContent=2C.mcnBoxedTextContentColumn{ =09=09=09padding-right:18px !important; =09=09=09padding-left:18px !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcnImageCardLeftImageContent=2C.mcnImageCardRightImageContent{ =09=09=09padding-right:18px !important; =09=09=09padding-bottom:0 !important; =09=09=09padding-left:18px !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09.mcpreview-image-uploader{ =09=09=09display:none !important; =09=09=09width:100% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09h1{ =09=09=09font-size:22px !important; =09=09=09line-height:125% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09h2{ =09=09=09font-size:20px !important; =09=09=09line-height:125% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09h3{ =09=09=09font-size:18px !important; =09=09=09line-height:125% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09h4{ =09=09=09font-size:16px !important; =09=09=09line-height:150% !important; =09=09}

}=09@media only screen and (max-width: 480px){

09=09.mcnBoxedTextContentContainer .mcnTextContent=2C.mcnBoxedTextContent

Container .mcnTextContent p{ =09=09=09font-size:14px !important; =09=09=09line-height:150% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09#templatePreheader{ =09=09=09display:block !important; =09=09}

}=09@media only screen and (max-width: 480px){

09=09#templatePreheader .mcnTextContent=2C#templatePreheader .mcnTextCont

ent p{ =09=09=09font-size:14px !important; =09=09=09line-height:150% !important; =09=09}

}=09@media only screen and (max-width: 480px){ =09=09#templateHeader .mcnTextContent=2C#templateHeader .mcnTextContent p{ =09=09=09font-size:16px !important; =09=09=09line-height:150% !important; =09=09}

I'm seeing strange coding or gibberish in emails. Here is an example. I have at least a dozen more:

"Access the Rate Sheet3/06223f89-f6eb-4b46-a5d0-1806e3b1ffe7.png" style="display: block; padding: 0px; text-align: left; height: 26; width: 250; border: 0px; background-color:#ffffff;" title="Pennymac" width="250" xt="SPIMAGE" shrinktofit="true"> Log on to Power+3/3225b119-629a-475b-9ea6-ee760f966f82.png" style="display: block; padding: 0px; text-align: center; height: 50px; width: 500px; border: 0px; background-color:#ffffff;" title="Pennymac" width="500" xt="SPIMAGE" shrinktofit="true">"

However, this is property displayed like the attachment I'm including below, in Mac Mail.

This strange behavior does not occur in the same email on Mac Mail, where it looks completely normal.

Below is the troubleshooting information:

 Application Basics

   Name: Thunderbird
   Version: 128.1.0esr
   Build ID: 20240730200333
   Distribution ID:

   Update Channel: esr
   User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:128.0) Gecko/20100101 Thunderbird/128.1.0
   OS: Darwin 23.5.0 Darwin Kernel Version 23.5.0: Wed May  1 20:12:58 PDT 2024; root:xnu-10063.121.3~5/RELEASE_ARM64_T6000
   OS Theme:
   Rosetta Translated: false

   Multiprocess Windows: 0/0
   Fission Windows: 0/0
             Enabled by default
   Remote Processes: 12
   Enterprise Policies: Inactive
   Google Location Service Key: Missing
   Google Safebrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
   Memory Size (RAM): 16.0 GB
   Disk Space Available: 162 GB

 Mail and News Accounts
   account1:
     INCOMING: account1, , (imap) mail.infomaniak.com:993, SSL, passwordCleartext
     OUTGOING: , mail.infomaniak.com:465, SSL, passwordCleartext, true

   account2:
     INCOMING: account2, , (none) Local Folders, 0, passwordCleartext

   account3:
     INCOMING: account3, , (imap) mail.infomaniak.com:993, SSL, passwordCleartext
     OUTGOING: , mail.infomaniak.com:465, SSL, passwordCleartext, true

   account4:
     INCOMING: account4, , (imap) mail.infomaniak.com:993, SSL, passwordCleartext
     OUTGOING: , mail.infomaniak.com:465, SSL, passwordCleartext, true

   account5:
     INCOMING: account5, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

   account6:
     INCOMING: account6, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

   account7:
     INCOMING: account7, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

   account8:
     INCOMING: account8, , (imap) outlook.office365.com:993, SSL, OAuth2
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, OAuth2, true

   account9:
     INCOMING: account9, , (imap) outlook.office365.com:993, SSL, OAuth2
     OUTGOING: , smtp.office365.com:587, alwaysSTARTTLS, OAuth2, true

   account10:
     INCOMING: account10, , (imap) imap.mail.me.com:993, SSL, passwordCleartext
     OUTGOING: , smtp.mail.me.com:587, alwaysSTARTTLS, passwordCleartext, true

   account12:
     INCOMING: account12, , (imap) kolab.corpwest.com:143, alwaysSTARTTLS, passwordCleartext
     OUTGOING: , kolab.corpwest.com:587, alwaysSTARTTLS, passwordCleartext, true

   account14:
     INCOMING: account14, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

   account15:
     INCOMING: account15, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

   account16:
     INCOMING: account16, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

   account17:
     INCOMING: account17, , (imap) imap.gmail.com:993, SSL, OAuth2
     OUTGOING: , smtp.gmail.com:465, SSL, OAuth2, true

 Libraries

     Library
     Status
     Expected minimum version
     Version in use
     Path

       RNP (OpenPGP)
       OK
       0.17.1
       0.17.1.MZLA.128.1.0esr.botan
       /Applications/Thunderbird.app/Contents/MacOS/librnp.dylib

       OTR
       Failed to load. OTR chat encryption will not work.
       -
       -
       -

 Calendar Settings

     KW

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: true
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Birthdays

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval: 30
       Read-only: false
       Suppress Alarms: false
       Cache Enabled: false
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     ShowingTimeCalendar

       Name
       Value

       Name:
       Type: ics
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only:
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported:
       Task Supported:
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported:

     Mortgage

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: true
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Family

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: true
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Bryan

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval:
       Read-only: false
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: true
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     bkarlan@nexamortgage.com

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval: 1
       Read-only: false
       Suppress Alarms: false
       Cache Enabled: false
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Holidays in United States

       Name
       Value

       Name:
       Type: caldav
       Disabled:
       Username:
       URI:
       Refresh Interval: 30
       Read-only: false
       Suppress Alarms: false
       Cache Enabled: false
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event:
       Attachment Supported:
       Max Categories:
       Privacy State Supported:
       Priority Supported:
       Event Supported: true
       Task Supported: false
       Local Time Supported:
       UTC/GMT Supported:
       Auto-Scheduling Supported: true

     Propertybase Personal

       Name
       Value

       Name:
       Type: gdata
       Disabled:
       Username:
       URI:
       Refresh Interval: 30
       Read-only: true
       Suppress Alarms: false
       Cache Enabled: true
       iMIP Identity:
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event: 5
       Attachment Supported: false
       Max Categories:
       Privacy State Supported:
       Priority Supported: false
       Event Supported: true
       Task Supported: false
       Local Time Supported: false
       UTC/GMT Supported:
       Auto-Scheduling Supported:

     Broker Bay

       Name
       Value

       Name:
       Type: gdata
       Disabled:
       Username:
       URI:
       Refresh Interval: 60
       Read-only:
       Suppress Alarms:
       Cache Enabled: true
       iMIP Identity: id1
       iMIP Disabled:
       iMIP Account:
       Organizer Id:
       Force Email Scheduling:
       Popup Alarms Supported:
       Alarms on Invitation Supported:
       Max Alarms Per Event: 5
       Attachment Supported: false
       Max Categories:
       Privacy State Supported:
       Priority Supported: false
       Event Supported: true
       Task Supported: false
       Local Time Supported: false
       UTC/GMT Supported:
       Auto-Scheduling Supported:

 Crash Reports for the Last 3 Days

 Remote Processes

   Type: Count

     Web Content: 1 / 8
     RDD: 1
     Isolated Web Content: 5
     Isolated Service Worker: 1
     Extension: 1
     Utility JavaScript Oracle: 1
     Utility Generic Audio Decoder: 1
     Utility AppleMedia: 1

 Add-ons

     Name
     Type
     Version
     Enabled
     ID

       Amazon.com
       extension
       1.1
       true
       amazondotcom@search.mozilla.org

       Bing
       extension
       1.0
       true
       bing@search.mozilla.org

       CardBook
       extension
       94.3
       true
       cardbook@vigneau.philippe

       Dark Reader
       extension
       4.9.68
       true
       addon@darkreader.org

       Date detector
       extension
       0.0.7
       true
       data-detection@cphyc.me

       DuckDuckGo
       extension
       1.0
       true
       ddg@search.mozilla.org

       FileLink Provider for Dropbox
       extension
       7
       true
       dropbox-cloudfile@darktrojan.net

       FileLink provider for WebDAV
       extension
       7
       true
       dav-cloudfile@darktrojan.net

       FiltaQuilla
       extension
       4.1
       true
       filtaquilla@mesquilla.com

       Filter Button
       extension
       2.0.5
       true
       filter_button@iconparc.de

       Google
       extension
       1.0
       true
       google@search.mozilla.org

       Link Creator
       extension
       1.2
       true
       links@tealdulcet.com

       LookOut (fix version)
       extension
       6.3
       true
       lookout@s3_fix_version

       Mail Merge
       extension
       10.5.0
       true
       mailmerge@example.net

       Messenger - Quick Access
       extension
       0.1
       true
       @dmrhn.messenger.qa

       Provider for Google Calendar
       extension
       128.0.0
       true
       {a62ef8ec-5fdc-40c2-873c-223b8a6925cc}

       RemindMe
       extension
       1.4
       true
       RemindMed@cparg.de

       Remove Duplicate Messages
       extension
       0.6.0
       true
       {a300a000-5e21-4ee0-a115-9ec8f4eaa92b}

       Send Later
       extension
       10.5.2
       true
       sendlater3@kamens.us

       Tag Popup
       extension
       2.4.3
       true
       {61A64500-335C-418D-8FCB-E072A9ABF3DA}

       Telegram Web in Thunderbird
       extension
       3.2.1
       true
       te-in-th@ftassy.github.io

       ThunderSuite
       extension
       0.13
       true
       @thundersuite.da.gammla

       WhatsApp Web in Thunderbird
       extension
       1.4.2
       true
       wa-in-th@ftassy.github.io

       Wikipedia (en)
       extension
       1.0
       true
       wikipedia@search.mozilla.org

       System theme — auto
       theme
       1.3
       true
       default-theme@mozilla.org

       Expression Search - NG
       extension
       4.0.34
       false
       expressionsearch@opto.one

       Phoenity Buttons
       extension
       5.1
       false
       buttons@dillinger

       Phoenity Icons
       extension
       3.14
       false
       icons@dillinger

       Provider for CalDAV & CardDAV
       extension
       4.8
       false
       dav4tbsync@jobisoft.de

       Thunderbird Conversations
       extension
       4.2.1
       false
       gconversation@xulforum.org

       Dark
       theme
       1.3
       false
       thunderbird-compact-dark@mozilla.org

       Light
       theme
       1.3
       false
       thunderbird-compact-light@mozilla.org

 Security Software

   Type: Name

     Antivirus:
     Antispyware:
     Firewall:

 Legacy User Stylesheets

   Active: false
   Stylesheets: No stylesheets found

 Graphics

     Features
     Compositing: WebRender
     Font Visibility Debug Info: macOS Platform
     Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled
     WebGL 1 Driver WSI Info: outOfProcess: false

inProcess: true CGL

     WebGL 1 Driver Renderer: Apple -- Apple M1 Pro
     WebGL 1 Driver Version: 4.1 Metal - 88.1
     WebGL 1 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 1 Extensions: ANGLE_instanced_arrays EXT_blend_minmax EXT_color_buffer_half_float EXT_float_blend EXT_frag_depth EXT_shader_texture_lod EXT_sRGB EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_element_index_uint OES_fbo_render_mipmap OES_standard_derivatives OES_texture_float OES_texture_float_linear OES_texture_half_float OES_texture_half_float_linear OES_vertex_array_object WEBGL_color_buffer_float WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_depth_texture WEBGL_draw_buffers WEBGL_lose_context WEBGL_provoking_vertex
     WebGL 2 Driver WSI Info: outOfProcess: false

inProcess: true CGL

     WebGL 2 Driver Renderer: Apple -- Apple M1 Pro
     WebGL 2 Driver Version: 4.1 Metal - 88.1
     WebGL 2 Driver Extensions: GL_ARB_blend_func_extended GL_ARB_draw_buffers_blend GL_ARB_draw_indirect GL_ARB_ES2_compatibility GL_ARB_explicit_attrib_location GL_ARB_gpu_shader_fp64 GL_ARB_gpu_shader5 GL_ARB_instanced_arrays GL_ARB_internalformat_query GL_ARB_occlusion_query2 GL_ARB_sample_shading GL_ARB_sampler_objects GL_ARB_separate_shader_objects GL_ARB_shader_bit_encoding GL_ARB_shader_subroutine GL_ARB_shading_language_include GL_ARB_tessellation_shader GL_ARB_texture_buffer_object_rgb32 GL_ARB_texture_cube_map_array GL_ARB_texture_gather GL_ARB_texture_query_lod GL_ARB_texture_rgb10_a2ui GL_ARB_texture_storage GL_ARB_texture_swizzle GL_ARB_timer_query GL_ARB_transform_feedback2 GL_ARB_transform_feedback3 GL_ARB_vertex_attrib_64bit GL_ARB_vertex_type_2_10_10_10_rev GL_ARB_viewport_array GL_EXT_debug_label GL_EXT_debug_marker GL_EXT_framebuffer_multisample_blit_scaled GL_EXT_texture_compression_s3tc GL_EXT_texture_filter_anisotropic GL_EXT_texture_sRGB_decode GL_APPLE_client_storage GL_APPLE_container_object_shareable GL_APPLE_flush_render GL_APPLE_rgb_422 GL_APPLE_row_bytes GL_APPLE_texture_range GL_NV_texture_barrier
     WebGL 2 Extensions: EXT_color_buffer_float EXT_float_blend EXT_texture_compression_rgtc EXT_texture_filter_anisotropic MOZ_debug OES_draw_buffers_indexed OES_texture_float_linear WEBGL_compressed_texture_s3tc WEBGL_compressed_texture_s3tc_srgb WEBGL_debug_renderer_info WEBGL_debug_shaders WEBGL_lose_context WEBGL_provoking_vertex
     Target Frame Rate: 60

     GPU #1
     Active: Yes
     Vendor ID: 0x106b
     RAM: 0

   GPU #2

     Diagnostics
     AzureCanvasBackend: skia
     AzureContentBackend: skia
     AzureFallbackCanvasBackend: skia
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     Display0: 2560x1440@0Hz scales:1.000000|1.000000
     Display1: 2560x1440@0Hz scales:1.000000|1.000000
     DisplayCount: 2
     Window Device Pixel Ratios: 1,1
     Font Visibility Debug Info: macOS Platform
     WebGPU Default Adapter: [object Object]
     WebGPU Fallback Adapter: [object Object]

     Decision Log
     HW_COMPOSITING: available by default
     OPENGL_COMPOSITING: available by default
     WEBRENDER: available by default
     WEBRENDER_COMPOSITOR: available by default
     WEBRENDER_PARTIAL: disabled by default: User disabled via pref
     WEBRENDER_SHADER_CACHE: disabled by default: Disabled by default
     WEBRENDER_OPTIMIZED_SHADERS: available by default
     WEBRENDER_ANGLE: available by defaultunavailable by env: OS not supported
     WEBRENDER_DCOMP_PRESENT: available by defaultdisabled by user: User disabled via prefunavailable by env: Requires GPU processunavailable by runtime: Requires ANGLE
     WEBRENDER_SCISSORED_CACHE_CLEARS: available by default
     WEBGPU: available by defaultBlocklisted; failure code BLOCKLIST_FEATURE_FAILURE_MAC_WGPU_NO_METAL_BOUNDS_CHECKSblocked by runtime: WebGPU cannot be enabled in release or beta
     VP8_HW_DECODE: available by default
     VP9_HW_DECODE: available by default
     BACKDROP_FILTER: available by default
     CANVAS_RENDERER_THREAD: available by default
     ACCELERATED_CANVAS2D: available by default
     REMOTE_CANVAS: disabled by default: Disabled via prefunavailable-no-gpu-process by env: Disabled without GPU processblocked by runtime: Platform not supported

   Crash Guard Disabled Features

   Workarounds

   Failure Log

 Media

     Audio Backend: audiounit-rust
     Max Channels: 2
     Preferred Sample Rate: 48000

     Output Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       MacBook Pro Speakers
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 44100 - 96000
       775 - 4856

       Display Audio
       Display Audio:05AC:1107
       Apple Inc.
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 44100 - 48000
       303 - 4384

       Display Audio
       Display Audio:05AC:1107
       Apple Inc.
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       2
       default: 48000, support: 44100 - 48000
       303 - 4384

     Input Devices

       Name
       Group
       Vendor
       State
       Preferred
       Format
       Channels
       Rate
       Latency

       MacBook Pro Microphone
       builtin-internal-mic|spk
       Apple Inc.
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       1
       default: 48000, support: 44100 - 96000
       2414 - 6495

       Display Audio
       Display Audio:05AC:1107
       Apple Inc.
       Enabled
       All
       default: F32LE, support: S16LE S16BE F32LE F32BE
       1
       default: 48000, support: 44100 - 48000
       111 - 4192

       Display Audio
       Display Audio:05AC:1107
       Apple Inc.
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       1
       default: 48000, support: 44100 - 48000
       111 - 4192

       iPhone Microphone
       iPhone Mic
       Apple Inc.
       Enabled
       None
       default: F32LE, support: S16LE S16BE F32LE F32BE
       1
       default: 48000, support: 48000 - 48000
       6015 - 10096

     Media Capabilities

     Enumerate database

 Environment Variables

   MOZ_CRASHREPORTER_EVENTS_DIRECTORY: /Users/bryankarlan/Library/Thunderbird/Profiles/bms06935.default-release/crashes/events
   MOZ_CRASHREPORTER_RESTART_ARG_1:
   MOZ_CRASHREPORTER_DATA_DIRECTORY: /Users/bryankarlan/Library/Thunderbird/Crash Reports
   MOZ_CRASHREPORTER_PING_DIRECTORY: /Users/bryankarlan/Library/Thunderbird/Pending Pings
   MOZ_CRASHREPORTER_STRINGS_OVERRIDE: /Applications/Thunderbird.app/Contents/Resources/crashreporter-override.ini
   MOZ_LAUNCHED_CHILD:
   MOZ_APP_SILENT_START:
   XRE_PROFILE_PATH:
   XRE_PROFILE_LOCAL_PATH:
   XRE_START_OFFLINE:
   XRE_BINARY_PATH:
   XRE_RESTARTED_BY_PROFILE_MANAGER:

 Important Modified Preferences

   accessibility.typeaheadfind.flashBar: 0
   browser.search.region: US
   extensions.lastAppVersion: 128.1.0
   font.size.variable.x-western: 17
   idle.lastDailyNotification: 1723431860
   media.gmp.storage.version.observed: 1
   places.database.lastMaintenance: 1722926400
   privacy.bounceTrackingProtection.hasMigratedUserActivationData: true
   privacy.donottrackheader.enabled: true
   privacy.purge_trackers.date_in_cookie_database: 0
   security.default_personal_cert: Select Automatically
   security.sandbox.content.tempDirSuffix: 4a22a809-cd44-4b91-bc6a-847868f3c231
   storage.vacuum.last.content-prefs.sqlite: 1721170981
   storage.vacuum.last.index: 2
   storage.vacuum.last.places.sqlite: 1721568910
   svg.context-properties.content.enabled: true

 Important Locked Preferences

 fission.autostart.session: true

 Places Database

 Accessibility

   Activated: false
   Prevent Accessibility: 0

 Library Versions

     Expected minimum version
     Version in use

     NSPR
     4.35
     4.35

     NSS
     3.101.1
     3.101.1

     NSSSMIME
     3.101.1
     3.101.1

     NSSSSL
     3.101.1
     3.101.1

     NSSUTIL
     3.101.1
     3.101.1

 Sandbox

   Content Process Sandbox Level: 0
   Effective Content Process Sandbox Level: 1

 Startup Cache

   Disk Cache Path: /Users/bryankarlan/Library/Caches/Thunderbird/Profiles/bms06935.default-release/startupCache/startupCache.8.little
   Ignore Disk Cache: true
   Found Disk Cache on Init: true
   Wrote to Disk Cache: true

 Internationalization & Localization

     Application Settings
     Requested Locales: ["en-US"]
     Available Locales: ["en-US"]
     App Locales: ["en-US"]
     Regional Preferences: ["en-US"]
     Default Locale: "en-US"

     Operating System
     System Locales: ["en-US"]
     Regional Preferences: ["en-US"]

 Remote Debugging (Chromium Protocol)

   Accepting Connections:
   URL:

 Printing

 Modified print settings

   print_printer: HP OfficeJet Pro 9020 series
   print.more-settings.open: true
   print.printer_HP_OfficeJet_Pro_9020_series.print_bgcolor: true
   print.printer_HP_OfficeJet_Pro_9020_series.print_bgimages: true
   print.printer_HP_OfficeJet_Pro_9020_series.print_duplex: 1
   print.printer_HP_OfficeJet_Pro_9020_series.print_edge_bottom: 0
   print.printer_HP_OfficeJet_Pro_9020_series.print_edge_left: 0
   print.printer_HP_OfficeJet_Pro_9020_series.print_edge_right: 0
   print.printer_HP_OfficeJet_Pro_9020_series.print_edge_top: 0
   print.printer_HP_OfficeJet_Pro_9020_series.print_footercenter:
   print.printer_HP_OfficeJet_Pro_9020_series.print_footerleft:
   print.printer_HP_OfficeJet_Pro_9020_series.print_footerright:
   print.printer_HP_OfficeJet_Pro_9020_series.print_headercenter:
   print.printer_HP_OfficeJet_Pro_9020_series.print_headerleft:
   print.printer_HP_OfficeJet_Pro_9020_series.print_headerright:
   print.printer_HP_OfficeJet_Pro_9020_series.print_ignore_unwriteable_margins: false
   print.printer_HP_OfficeJet_Pro_9020_series.print_in_color: true
   print.printer_HP_OfficeJet_Pro_9020_series.print_margin_bottom: 0.5
   print.printer_HP_OfficeJet_Pro_9020_series.print_margin_left: 0.5
   print.printer_HP_OfficeJet_Pro_9020_series.print_margin_right: 0.5
   print.printer_HP_OfficeJet_Pro_9020_series.print_margin_top: 0.5
   print.printer_HP_OfficeJet_Pro_9020_series.print_orientation: 0
   print.printer_HP_OfficeJet_Pro_9020_series.print_page_delay: 50
   print.printer_HP_OfficeJet_Pro_9020_series.print_paper_height: 279.4
   print.printer_HP_OfficeJet_Pro_9020_series.print_paper_id: na_letter_8.5x11in
   print.printer_HP_OfficeJet_Pro_9020_series.print_paper_size_unit: 1
   print.printer_HP_OfficeJet_Pro_9020_series.print_paper_width: 215.9
   print.printer_HP_OfficeJet_Pro_9020_series.print_reversed: false
   print.printer_HP_OfficeJet_Pro_9020_series.print_scaling: 1
   print.printer_HP_OfficeJet_Pro_9020_series.print_shrink_to_fit: false
   print.printer_Mozilla_Save_to_PDF.print_footercenter:
   print.printer_Mozilla_Save_to_PDF.print_footerleft:
   print.printer_Mozilla_Save_to_PDF.print_footerright:
   print.printer_Mozilla_Save_to_PDF.print_headercenter:
   print.printer_Mozilla_Save_to_PDF.print_headerleft:
   print.printer_Mozilla_Save_to_PDF.print_headerright:

I am having trouble pinning any Extensions to my toolbar. When i click on the Extensions icon (puzzle piece), the Extensions menu immediately pops up. My extension (Bitwarden) is set to "Enabled". When I click on the three horizontal dots, however, the only options are 1) Remove, 2) Report, or 3) Manage. There's no option given to pin the extension.

Because of that, the extension basically never opens, and I am unable to use it. Does anyone have any suggestions for me? Thanks in advance.

I am running Firefox 129.0.2 (64-bit) in Windows 11 on a Surface tablet. FWIW, the extension is running fine in Chrome.

Suddenly, Thunderbird lost all emails. I think it happen after I used the "AddressBook". I deleted some duplicate entries from there.

Somebody suggested to check the Indox file c:\Users\trei\AppData\Roaming\Thunderbird\Profiles\j5akdx98.default\Mail\pop.GMail.com\Inbox

There I have found indeed that "X-Mozilla-Status" was 0000 instead of 0001. I closed TB, did a batch replace, deleted the msf files and indeed the emails were back. However soon after that they disappeared again. Now the status is correct (0001) but the messages still won't appear.

For about two months, video quality has been persistently low for me on Youtube. Quality options are limited to 360p and I am unable to change it. Additionally, I am unable to play video on other platforms such as Vimeo, Pinterest and other streaming sites. Sites return errors such as 'Player is unable to play video at this time' or error code 102630. I have refreshed my cache and reinstalled Firefox and neither have resolved the issue. Notably, this issue does not occur on other browsers such as Chrome or Microsoft Edge. As far as I know my drivers are up to date and the Windows Media Feature Pack is installed, although it shouldn't be an issue seeing as sites work on other browsers. The issue also persists in troubleshooting mode. I've gone through the console and included images of some interesting errors that might be of use, although I don't have the technical knowledge to know what they mean. Please inform me if there is any other information I can provide that would help. Thank you!

I just started getting this error:

Secure Connection Failed An error occurred during a connection to www.newsmax.com.

I cannot find how to make this stop. I will get emails from Newsmax about articles and if there is something I want to read I click on the link in the email. I never had a problem with Firefox not opening the link. This just started and I can not get the link to open. I have Newsmax set up as a home setting. However, after I got the Secure Connection Failed error, I could not open the Newsmax web page even if I typed in www.newsmax.com. I am about to uninstall Firefox and use another browser. Can you please tell me how to fix this?

So - the "development" staff have taken away the ability to look back at previous events, have taken away the ability to export calendars as ics files, and have locked our data into incomprehensible and undocumented sqlite files. And they very neatly and conveniently leave all the "support" to volunteers, who have suggestions as to what *might* help. Such garbage I've never seen before in my life.

Hello! I recently got the update to Thunderbird 128 on my PopOS laptop via sudo apt update/upgrade. I don't know what the previous version was. Since the update, Thunderbird will spike my CPU to 120 - 140% (per command-line "top") if I have an interaction with it (e.g. reading and then deleting an email that was received) after the program has been sitting idle for several minutes. After a few minutes of loud fans, things calm down again so I presume Thunderbird is doing some sort of maintenance routine that completes successfully.

I do not have the global search index thing turned on. I did not change the default mailbox db idle time. I do have rather large mailboxes that are synced via SMTP, from three different providers. There are dozens of folders (not hundreds) containing thousands if messages (but not tens of thousands). Hopefully that gives an idea of scale .. I don't have a massive overload of untended email history but I do have a quantity of historical emails that the system has to deal with.

I followed the excellent directions online to obtain a profile during one of these high-cpu sessions. It is available at https://share.firefox.dev/4dAmyAz

Please let me know if there is anything further I can do to help diagnose this issue, such as generating more specific profiles. The high-cpu state is a pretty common occurrance now.

I was sorry to see that the 128 Nebula release did not fix the longstanding problem that Thunderbird is very slow to load in Sonoma, and has been since the Sonoma release. This is with 128.0.1esr (64-bit) on an Apple M1 Mac Mini with Sonoma 14.6. I have the same problem on a 2018 Mac Book Pro running Sonoma with an Intel chip. The problem is NOT manifest on a 2013 Mac Book Pro running the last release of Big Sur. In all 3 cases the same email accounts are loaded, so it is some interaction with the OS. (I previously reported this for Tbird 115 under Sonoma, with no resolution.)

Specifically, when I start Tbird 128 on the Sonoma M1 the window comes up in about 2 seconds but contents are blank. The contents don't fill until about 30 seconds. This makes it painful to quickly hop into email to do something, so I am resorting to Apple Mail when in a hurry. If I do the same on my 2013 Big Sur machine, it's 2 seconds for the window to come up and 8 seconds for the content to fill. Upgrading from 115 to 128 did not change this on any of the machines.

None of the enhancements of recent releases are of sufficient value to compensate for this, so I wish the team would focus on ensuring speed on all platforms. Is there any clue what is going on?

I have been using Thunderbird for IMAP email for more than a decade. I have only two folders that contain emails on the server, Inbox and Sent. All the sent emails are there going back to 2009. I periodically move Inbox emails to local folders, but the emails from 2021 to now are still on the server. I see the headers for all of them in Thunderbird, but when I click on the header of an email from between mid-2022 and a few weeks ago, the result is blank. However, when I use my provider's Control Panel to read these emails, the texts and attachments are there, and I can read them. How can I restore my ability to read these emails in Thunderbird? I am hoping there is some simple setting…

Thanks for any help.

For the past week or two, TB only downloads 3 or 4 (never more than 4) messages at a time from my Gmail. Now, instead of just starting TB and it downloading all new messages, I have to click Get Messages multiple times to retrieve everything. I have seen similar questions here and the answers have all been variations of blaming the user. So: a) I have not changed any settings. b) It used to download all available messages, whether when TB started up or when I clicked Get Messages. c) Just now on starting TB, it took 6 clicks to retrieve 20 message. They are all text, no attachments, so the total size would be in KB, not MB. d) Using Speedtest, my connection speed is over 300 MB/second so it isn't a connection speed limit on my side. And I doubt it is a speed limitation on Gmail's side.

With all of that in mind, I would appreciate any suggestions of what could be causing the problem and what the fix might be.

Quick Filter is still extremely slow on the newest version of Thunderbird (128.1.1esr). I asked a question about this previously. It was reported as a bug (see links below) and it says in the report it was fixed, but the problem still seems to be there in the newest version. Any idea when this will be fixed, or if there is anything I can do about it?

There is a thread about it on reddit. https://www.reddit.com/r/Thunderbird/comments/1e6hryp/quick_filter_is_super_slow_in_128/

There was a bug reported, and it is listed as closed (solved). Here is the bug report thread: https://bugzilla.mozilla.org/show_bug.cgi?id=1908761

Thanks for you help.

I have used Thunderbird for years, so updated to/ installed the latest version 128. This updated a few days ago and since then with almost every action there is a 20 to 30 second 'not responding' delay. Windows has not updated in that time, though it might be a windows issue.