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Thunderbird 11.1 for Android import bug

The new version of Thunderbird 11.1 for Android does not import account settings properly, one can only see Outbox, nothing else. I have the latest beta and then tried to… (read more)

The new version of Thunderbird 11.1 for Android does not import account settings properly, one can only see Outbox, nothing else. I have the latest beta and then tried to import my settings from the beta to 11.1, after importing all i have access to is my Outbox, morning else shows up, no inbox etc at all. Think it's an import bug

Asked by Jonathan Diederiks 3 months ago

Last reply by Jonathan Diederiks 2 months ago

  • Solved

Closing Android App

I cannot close the Thunderbird email app on Samsung Galaxy S25 Ultra Android 16 One UI 8.0. The back arrow in the navigation bar no long closes the app windows. Have to u… (read more)

I cannot close the Thunderbird email app on Samsung Galaxy S25 Ultra Android 16 One UI 8.0. The back arrow in the navigation bar no long closes the app windows. Have to use the back to home center button. Is there a solution to this problem?

Asked by Kevin Prawl 3 months ago

Answered by Kevin Prawl 3 months ago

  • Solved
  • Archived

possible bug in Thunderbird for Android

I just installed Thunderbird for Android on my Pixel phone for the first time. I have used Thunderbird on my desktop PC for many years, so I am very familiar with Thunde… (read more)

I just installed Thunderbird for Android on my Pixel phone for the first time. I have used Thunderbird on my desktop PC for many years, so I am very familiar with Thunderbird in general. I used the "Export for Mobile" feature on my desktop installation, to import my account settings into the Android installation.

For the most part, Thunderbird for Android works great, as I would have expected. However I am seeing a problem which appears (to me) to be a bug. When I compose and send an email on my phone, and then look in the "Sent" folder on the phone, the email that I just sent shows up there. But only on the phone. If I open Thunderbird on my desktop PC and look at the Sent folder there, the email that I sent from the phone is not there. Apparently, it only gets placed in the phone's Sent folder, but it does not get copied to the email server.

A few other details: -- I use Thunderbird on 2 different desktop systems, a PC and a Mac. When I send email from either of those, that email DOES show up in the Sent folder on the other system. Emails that are sent from either desktop system also show up in my phone's Sent folder. So I know that the Thunderbird desktop application does upload the message to the email server's Sent folder correctly. But Thunderbird for Android does not upload its sent emails.

-- I don't know if it matters, but my email server is Microsoft 365, hosted by GoDaddy.

-- As far as I can tell, the most obvious setting for this is the "Upload sent messages" checkbox, which can be found in the "Sending mail" section of "Account settings" in the Thunderbird Android settings. This checkbox IS IN FACT turned on. I could not find any other settings which could possibly affect the copying of sent messages up to the email server's folders.

Is this a bug? Any ideas what might be causing this? Thanks for any help.

Asked by Bruce H 10 months ago

Answered by Bruce H 10 months ago

  • Solved

Mails in IMAP subfolders do not show up

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mai… (read more)

I just installed Thunderbird 12.0 on my Phone (Galaxy Note20, Android 13). Account setting were taken from my Desktop PC using the QR Code. In all three Accounts only Mails in the Main IMAP-Inbox are shown. Subfolders (like "sent" or "drafts") are all found, but the messages inside will not be shown. It will only say "Load more messages" but does not find any. In K9-Maiil 11.1 this still worked, but I had to uninstall it as after the automatic update to 12.0 it suddenly kept crashing on startup.

Already tried to add my main account from scratch on my tablet (with a fresh install of Thunderbird 12.0), but the problem with empty subfolders remains.

Any thoughts on this?

Asked by sven_g 2 months ago

Answered by Wayne Mery 2 weeks ago

  • Solved

android imap client is deleting retrieved emails

I have a POP3 account setup on my laptop and recently downloaded the thunderbird mobile app for android on my phone. I setup the android mobile app as IMAP to access the … (read more)

I have a POP3 account setup on my laptop and recently downloaded the thunderbird mobile app for android on my phone. I setup the android mobile app as IMAP to access the same server account as my POP3 laptop. When I look at my thunderbird phone email notifications in the morning, I compare them to the emails in my inbox on my laptop and find that the emails I see on my phone DO NOT show up in my inbox on my laptop ? I thought IMAP was NOT supposed to delete messages on the server when retrieved to my phone. My intent was to just read emails remotely on my phone but leave them on the server. I want my POP3 laptop account to see all of my emails and control whether to delete them or not after reading.

Asked by ksands 1 month ago

Answered by Platform34 1 month ago

  • Solved
  • Archived

thunderbird

I donated and installed thunderbird on my laptop last week. I have donated twice more in the last few days to install thunderbird on my android phone in the last few day… (read more)

I donated and installed thunderbird on my laptop last week. I have donated twice more in the last few days to install thunderbird on my android phone in the last few days unsuccessfully. I do not know what I am doing wrong. Can you help me?

Asked by sokada 11 months ago

Answered by sokada 11 months ago

No email auto-save in email editor

When composing a new message in Thunderbird, I must either type the full recipient address or manually select a contact; unlike other email clients, it does not suggest a… (read more)

When composing a new message in Thunderbird, I must either type the full recipient address or manually select a contact; unlike other email clients, it does not suggest addresses from previous correspondence. This omission is both time-consuming and frustrating. Any ideas how to fix it?

Asked by Peter 3 months ago

Last reply by Peter 3 months ago

Changing from POP to IMAP with existing e-mail name

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thund… (read more)

I use the same e-mail address on my desktop and my Samsung android phone. I was told to change my desktop e-mail from POP3 to IMAP which I did and then told by the Thunderbird desktop forum to change also my phone settings from POP3 to IMAP. I was told in order to do that I needed to create a new account first and then delete the old account.

However, when I go into server settings and I put in my e-mail address from my desktop, it states "e-mail address already in use". Clearly I do not want to create a new e-mail address - just use the same e-mail address that is on my desktop so that I can access e-mails on my phone that appear on my desktop. Help please!

Asked by zbadger 1 month ago

Last reply by Platform34 1 month ago

  • Archived

unified email box versus i divided email views

I would like to be able to view "only on" email inbox at a time (not the unified) inbox. This is in my Thunderbird email. Desktop works this way and is great. … (read more)

I would like to be able to view "only on" email inbox at a time (not the unified) inbox.

This is in my Thunderbird email.

Desktop works this way and is great.

Asked by bpeil49 10 months ago

Last reply by Yu5tiqX9og 5 months ago

  • Solved
  • Archived

CANNOT IMPORT A GMAIL POP ACCT

Hi, I use TB for quite a while on my pc. Tried to use TB 4 A. I used the import function. Got 3 accts. Scanned the QR code and it seemed to import all of them. But t… (read more)

Hi, I use TB for quite a while on my pc. Tried to use TB 4 A. I used the import function. Got 3 accts. Scanned the QR code and it seemed to import all of them. But then I noticed the Gmail POP acct was not showing any entries. I got confused, so I uninstalled and then Only imported the Gmail account. Nothing was there in any folder.

Is there a problem with POP? The documentation says no.

Thanks, Sam

Asked by smsterling99 8 months ago

Answered by smsterling99 8 months ago

  • Solved

Why latest releases are treatet as pseudo-releases in Obtainium

Hi All, I am installing Thunderbird from official GitHub releases and I am wondering why I am getting info from Obtainium that thunderbird-14.0 is something called "pse… (read more)

Hi All,

I am installing Thunderbird from official GitHub releases and I am wondering why I am getting info from Obtainium that thunderbird-14.0 is something called "pseudo-release".

Can someone explain me this term regarding GitHub apk files? Is it OK to install it?

Regards, Timo

Asked by piscler 5 days ago

Answered by James 5 days ago

  • Archived

I can't scan the QR code from Thunderbird Desktop

Hello, Thanks for the answer to my previous question, but I read "Import settings and data into Thunderbird for Android" - "How To Import from Thunderbird Desktop". Unfo… (read more)

Hello, Thanks for the answer to my previous question, but I read "Import settings and data into Thunderbird for Android" - "How To Import from Thunderbird Desktop". Unfortunately I can't "Scan the QR code from Thunderbird Desktop", nothing happens when I "Align the QR code provided from Thunderbird Desktop". I wish you a good day.

Alain Le Métayer France

Asked by lemetayeralain 11 months ago

Last reply by lemetayeralain 10 months ago

  • Solved
  • Archived

Transfer or connect address book to Thunderbird Android

I have downloaded Thunderbird Android and want to write an email but my address book doesn't seem to work when I start writing into the address ("to") field. How do I con… (read more)

I have downloaded Thunderbird Android and want to write an email but my address book doesn't seem to work when I start writing into the address ("to") field. How do I connect my address book to Thunderbird?

Asked by Kaj-Ove Andersen 10 months ago

Answered by Kaj-Ove Andersen 10 months ago

Mystery who I am sending as

Looking at the screen, which identity does everybody think this message is going out as? We observe those three possibilities. See the first image. Apparently the firs… (read more)

Looking at the screen, which identity does everybody think this message is going out as?

We observe those three possibilities. See the first image. Apparently the first possibility is the one that is chosen. I'm talking about just an email address with no name.

Okay, in the second image it turns out it was not the first possibility that was chosen it was the second possibility.

However at the bottom of the screen again we see it seems to be saying it was the first possibility.

No I'm not saying I ever expected it to be the first possibility. I'm just saying that this needs all to be 150% more clearer.

I'm not asking any questions I'm actually reporting of bug, yes.

Asked by jidanni 3 weeks ago

Last reply by jidanni 3 weeks ago

Missing mail in Sent folder in mobile app

Installed mobile android app. Manual configuration as other methods did not work. Email received and all well but the Sent folder contains only recently sent mail, which… (read more)

Installed mobile android app. Manual configuration as other methods did not work. Email received and all well but the Sent folder contains only recently sent mail, which then disappears leaving the folder empty.

One piece of advice is to check a folder called " copies .... " like repair on Win 10 but neither exist on the mobile app. Any guidance welcome.

Asked by alan@edwards-online.net 3 weeks ago

Last reply by alan@edwards-online.net 3 weeks ago

  • Solved

Address book

I can't find in mobile Thunderbird address book. It is not convenient to fill manually Adresse of Adressat to write email. There's no way to keep email address of people … (read more)

I can't find in mobile Thunderbird address book. It is not convenient to fill manually Adresse of Adressat to write email. There's no way to keep email address of people in email in non existent address book. Can you help?

Asked by Van Le 3 weeks ago

Answered by Platform34 3 weeks ago

  • Archived

Export to Android

Hi, I have downloaded the android version of Thunderbird on my phone and went to the import section. In the guide it says that I have to click "Export to mobile" on my c… (read more)

Hi,

I have downloaded the android version of Thunderbird on my phone and went to the import section. In the guide it says that I have to click "Export to mobile" on my computer in the Thunderbird settings , but I can not find such field to click. My TB version on my computer is : 128.3.3esr

Hope you can help me.

Very best regds Kim

Asked by lippo1 1 year ago

Last reply by SEAS 11 months ago

  • Archived

Thunderbird for Android

When will TB (or K-9) for ANDROID be able to connect with Hostgator email (IMAP preferably)? I follow the settings for manual set-up that Hostgator provides, and they do … (read more)

When will TB (or K-9) for ANDROID be able to connect with Hostgator email (IMAP preferably)? I follow the settings for manual set-up that Hostgator provides, and they do NOT work on either of your Android apps. They do work for TB on my desktops (Windows and Linux). And I can use K-9 for other email providers (one of which requiring manual settings set-up too)

It's a known issue on the internet already from my researching.

I called Hostgator, and they said it's a problem on the app side (Mozilla). (Then hung up on me. Smooth.)

Please advise if there's some special setting required. Thx.

Asked by synrgii 11 months ago

Last reply by Wayne Mery 11 months ago