Showing questions tagged:

Setup a outlook.com in Thunderbird

Thanks in advance. I'm trying to get Thunderbird setup with an outlook.com email address. All the default server settings look fine. I know the email address is good s… (read more)

Thanks in advance. I'm trying to get Thunderbird setup with an outlook.com email address. All the default server settings look fine. I know the email address is good since I can login via a web browser. Cookies enabled and all the other recommended settings including app password. Yet it keeps saying Unable to log into the server. Has anyone successfully done this with the latest version of Thunderbird. I'm on Zorin 18 Pro.

Regards,

Mark Verhyden

Open 2 3 69

Thunderbird will not download yahoo emails

Hello, Everything working just fine last night. Wake up and Thunderbird will not retrieve emails. Remembered this old message I got so I went through and deleted my seco… (read more)

Hello,

Everything working just fine last night. Wake up and Thunderbird will not retrieve emails.

Remembered this old message I got so I went through and deleted my second email address, didn't help.

https://support.mozilla.org/en-US/kb/thunderbird-and-yahoo

Checked all settings compared to Yahoo, still won't download messages. I can even send a message with my current settings no problem, and it does login, just won't retrieve emails. Gives me a connection timeout.

Anyone have any ideas?

Open 13 2 89

sending of the message failed. there was an error attaching file. please check that you have access to the file

I have an issue when trying to forward an email that contains an attachment. I receive the following error message: "Sending of the message failed. There was an error att… (read more)

I have an issue when trying to forward an email that contains an attachment. I receive the following error message:

"Sending of the message failed. There was an error attaching the file. Please check that you have access to the file."

I am using Thunderbird version 152 on Windows 10 Pro.

This issue only occurs when forwarding emails with attachments. Other email functions appear to work normally. Has anyone else encountered this issue? I would appreciate any help or suggestions. Thank you in advance.

Open 1 2

Thunderbird Continues to Prompt Login After Account Deletion

We installed Mozilla Thunderbird to manage our clients’ email accounts. Recently, we deleted one client’s email account from Thunderbird. However, a few days later, we ar… (read more)

We installed Mozilla Thunderbird to manage our clients’ email accounts. Recently, we deleted one client’s email account from Thunderbird. However, a few days later, we are still repeatedly receiving login prompts asking us to re-enter the password for that account.

For your reference, the account in question is a Gmail account.

It seems the client may have changed their email password, but since the account has already been removed from Thunderbird, we do not understand why the application continues to request login credentials for it.

Could you please advise on the cause of this issue and how to resolve it?

Thank you for your assistance.

Open 1 2 40

Emails going unread into trash that I do not want to go there

I was cleaning up my wife's email when I noticed there are a lot of messages unread and in the trash folder that ought not to be. I am wondering how to fix that for her.… (read more)

I was cleaning up my wife's email when I noticed there are a lot of messages unread and in the trash folder that ought not to be. I am wondering how to fix that for her. Example: some amazon.com emails about orders, or emails from favorite merchants or websites.

Open 4 2 148

"Unable to log in at server"

This morning, I repeatedly received an "Authentication failed when connecting to outlook.office365.com" error. I removed the Outlook account from Thunderbird hoping to so… (read more)

This morning, I repeatedly received an "Authentication failed when connecting to outlook.office365.com" error. I removed the Outlook account from Thunderbird hoping to solve this by reconnecting and starting from scratch. Upon entering my email and password, my configuration is successfully located in the Mozilla database, but upon selecting the IMAP configuration and after a brief password check, I received the error message "Unable to log in at server. Probably wrong configuration, username or password". Is this an issue on Outlook's end, or is something not set up properly?

Open 1 2 275

I can no longer send event reminder notifications by email

I have been using Thunderbird calendar synced to gmail a/c on Linux Mint for many years and have been able to send reminder notifications by email. Recently I had to uns… (read more)

I have been using Thunderbird calendar synced to gmail a/c on Linux Mint for many years and have been able to send reminder notifications by email. Recently I had to unsubscribe my calendar and reinstall to clear a fault and the notification by email function has disappeared from Thunderbird event notifications. Can you tell me how to restore that function?

Version 140.11.1esr

Open 4 2 40

I need help to remove a Thunderbird message "Welcome to Freedom" which pops up every time I open Thunderbird to read or write mails. Can yoremove it, please?u help me

I need help to remove a Thunderbird message "Welcome to Freedom" which pops up every time I open Thunderbird to read or write mails. Can you remove it, please? Or advice … (read more)

I need help to remove a Thunderbird message "Welcome to Freedom" which pops up every time I open Thunderbird to read or write mails. Can you remove it, please? Or advice me how to remove it. Thank you Kind regards Kirsten Liljegren [redacted]@gmail.com

Open 1 1 10

My Thunderbird will not connect to Comcast/Xfinity email account

My Thunderbird will not connect to the Comcast/Xfinity email account with the same settings that Outlook connected to and downloaded all my emails and my inbox structure.… (read more)

My Thunderbird will not connect to the Comcast/Xfinity email account with the same settings that Outlook connected to and downloaded all my emails and my inbox structure. I believe this is either a battle between Comcast and Thunderbird or a big glitch in this application, My Gmail, Outlook365, work fine in Thunderbird, not Comcast. This started about a week ago. Has anyone found a solution?

Open 8 1 158

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. Folders are no longer in alphbetical order.

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. All was OK for awhile. One day all of my Local Folders were no longer in alphabetical order.… (read more)

I recently moved thunderbird from my Win 7 laptop to a new laptop with Win11. All was OK for awhile. One day all of my Local Folders were no longer in alphabetical order. Some folders, like Outbox are under Local Folders. Is there a fix? Please don’t tell me to uninstall and re-install.

Open 4 1 110

Help recovering emails and my folders after changing server settings

I had to update my server settings in Thunderbird since I changed my email hosting provider. I had no idea I would lose all my emails and folders I created. Is there any … (read more)

I had to update my server settings in Thunderbird since I changed my email hosting provider. I had no idea I would lose all my emails and folders I created. Is there any way to get these recovered?

Open 3 1 70

I cannot delete or modify an email address in the address book.

Thunderbird 170.7 My son's email address has changed. When I write to him, the old email address appears by default. I cannot delete it from the address book, and I can't… (read more)

Thunderbird 170.7 My son's email address has changed. When I write to him, the old email address appears by default. I cannot delete it from the address book, and I can't change it or edit the address book entry. If I am not careful, my message gets sent to the old address. Nothing seems to work in correcting the problem. Any help will be greatly appreciated. John

Open 8 1 139

Couldn't forward attachment which I received.

When I try to forward email with attachment. I get a error message stating I dont have access for the attached file so every time I have to remove the attachment in the e… (read more)

When I try to forward email with attachment. I get a error message stating I dont have access for the attached file so every time I have to remove the attachment in the email and download the attachment from original email and attach to my email. Which is frustrating and time consuming process.

What I thick is there is storage path issue with my email setup.

Please assist to resolve this issue.

Open 2 1 10