Showing questions tagged: Show all questions
  • Archived

can't delete message

For the last few days, Thunderbird stops moving messages to the trash or junk. Also when I send a message, it can't move the message to the Sent box. If I quit and reope… (read more)

For the last few days, Thunderbird stops moving messages to the trash or junk. Also when I send a message, it can't move the message to the Sent box.

If I quit and reopen Thunderbird, it will work again for a while.

I tried "Repair Folder" on the Inbox, Trash, and Junk folders.

Using Thunderbird 24.3.0 on Mac OS X 10.7.5.

Asked by jwwalker_ff 6 years ago

Last reply by christ1 6 years ago

  • Archived

filter mail by html code

I want to filter mail using link locations hidden in the mail's HTML code. Example: The link visible to the reader might be "Click Here"; but the site it links to might b… (read more)

I want to filter mail using link locations hidden in the mail's HTML code.

Example: The link visible to the reader might be "Click Here"; but the site it links to might be "UselessScamSite.ru". I want the filter to find and filter according to "UselessScamSite.ru".

Hint: Telling TBird filter to find and delete mail containing "UselessScamSite.ru" in the body (or anywhere else) does NOT work.

How is this done?

Asked by AlexEthridge 6 years ago

Last reply by Toad-Hall 6 years ago

  • Archived

Very slow download of msgs. Sometimes stops downloading.

Thunderbird gets slower and slower. While waiting for msgs to download the progress bar moves but it takes a long time. Sometimes it stops downloading and sometimes it … (read more)

Thunderbird gets slower and slower. While waiting for msgs to download the progress bar moves but it takes a long time. Sometimes it stops downloading and sometimes it will only download one msg of several. Meanwhile I can use Firefox to access my provider and see the email and read it, while Thunderbird is still cranking away.

Asked by balbert3 5 years ago

Last reply by Toad-Hall 5 years ago

  • Archived

My email links from Classmates will not open. It opens in Goggle.com instead. Why??

I use Firefox and recently the links in my emails from Classmates will open. The window for Goggle.com opens instead. These links use to work and now I cannot get them … (read more)

I use Firefox and recently the links in my emails from Classmates will open. The window for Goggle.com opens instead. These links use to work and now I cannot get them to work at all. Can anyone give me some help on how to get the links to open correctly?

Asked by Mac73 1 year ago

Last reply by Matt 1 year ago

  • Archived

Why does Firefox like to freeze on me?

I have been having an issue with Firefox freezing "sporadically" on my PC. In a nutshell, Firefox freezes typically once per boot-up cycle. By freeze, I mean that my whol… (read more)

I have been having an issue with Firefox freezing "sporadically" on my PC. In a nutshell, Firefox freezes typically once per boot-up cycle. By freeze, I mean that my whole PC locks up and is unusable, no clicking is allowed for any task, but my mouse is free to scroll around. Once the computer unfreezes, typically under 1 minute later, whatever action I had taken will pop up (including but not limited to ctrl-alt-del). This freezing only occurs on certain websites, and only after boot-up. The frequent problem I have isolated is yahoo mail, where the browser becomes stuck on "read s.yimg.com".

As far as I know, this only occurs shortly after boot up. If I magically avoid culprit sites, the PC eventually reaches a state where I have yet to witness a freeze. So say I get lucky on a few websites and edit a word doc for an hour, when I eventually load yahoo mail, it may NOT freeze.

I am currently running Firefox version 43.01. I had been using 36.04 until I updated to 43.0, and the problem started occurring on 36.04. I ran Firefox via safe mode, and also manually disabled all add-ons, but the problem persisted.

Also gave google chrome a shot, and I did not come across this same issue.

Anybody see this before? Curious for any insight you are able to provide, and a possible solution. While it may seem like a stupid question (do stupid questions actually exist?), could this be a virus? My gut tells me no, but I am no computer specialist.

Thanks!

Asked by johnnyjohnny2015 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Dictionary keeps changing back to default (USA) after I change it to British

Hi there, I have installed a British dictionary, as I don't use American spelling (I'm Australian). I've changed the language to British in settings and deleted USA from … (read more)

Hi there,

I have installed a British dictionary, as I don't use American spelling (I'm Australian).

I've changed the language to British in settings and deleted USA from the options. Every time I close the browser it changes back to the US dictionary and the spellcheck starts correcting me based on USA spelling. I right click a text box, click languages and it's set itself to English (USA).

Is there some way to delete the USA dictionary entirely? Why does it keep changing back to the default?? It's so frustrating!

I am using a Mac, latest OS, with the default Firefox theme.

Thanks in advance, Hayden

Asked by squidgewinkle 5 years ago

Last reply by jiawen 5 years ago

  • Archived

Turn off alert after opening mail

After I open an email and/or reply to it, the alert stays on at lower right. I read a great many emails every day at work and having to turn off the alert manually wastes… (read more)

After I open an email and/or reply to it, the alert stays on at lower right. I read a great many emails every day at work and having to turn off the alert manually wastes time. How can I set the alert to go off when I've read a new email?

Asked by LazyDays 2 years ago

Last reply by sfhowes 2 years ago

  • Archived

[THUNDERBIRD] The hiperlinks won't work after new install

The hyperlinks won't work. Firefox was install after my hardrive was formatted since then the links won't work Firefox is installed on windows XP 32 bit computer Any idea… (read more)

The hyperlinks won't work. Firefox was install after my hardrive was formatted since then the links won't work Firefox is installed on windows XP 32 bit computer

Any ideas!

Martin Freeman

Asked by mjfreeman 6 years ago

Last reply by guigs 6 years ago

  • Archived

I've lost all my data during failed migration using Windows easy transfer

I tried to use Windows easy transfer to move my data between two computers (both running Windows 7), using a Transcend external hard disk. Now it seems to have disappear… (read more)

I tried to use Windows easy transfer to move my data between two computers (both running Windows 7), using a Transcend external hard disk. Now it seems to have disappeared from the Transcend during the process, and the Thunderbird on the old computer won't work any more (the message is that the program is running but not responding).

Is there any way of retrieving my old address book, at least??

Asked by JimTait 6 years ago

Last reply by Wesley Branton 6 years ago

  • Archived

FF and TB can't access the web some of the time

This one is really weird - the problems have developed over the last week or two. TB is sometimes unable to read emails, while at other times it succeeds. When it is unab… (read more)

This one is really weird - the problems have developed over the last week or two. TB is sometimes unable to read emails, while at other times it succeeds. When it is unable to read emails, it can send them OK. Sometimes I can get it to work by re-starting TB, sometimes that doesn't work and I have to re-start Windows. Some days this problem exists, other days it all works fine. My ISP has checked my settings, and they're fine.

FF is generally working OK, but I'm having trouble with one particular website, and then only with the secure pages (https:) within it. I can access the first few pages OK, but after a while the site stops responding (at least that's what FF says). When FF is stuck like that, I can open another tab and access pages on other sites with no problem .

I would appreciate any suggestions.

Asked by bxcfilm 5 years ago

Last reply by FredMcD 5 years ago

  • Archived

On my Windows 8.1 machine with no other programs running, frequently Thunderbird hangs for five minutes when I delete or move a message. IMAP server ok.

I have Thunderbird on several boxes. On my Win 8.1 box, about half the time, TB hangs when I try to delete or move a message to another mailbox. This never happens on my … (read more)

I have Thunderbird on several boxes. On my Win 8.1 box, about half the time, TB hangs when I try to delete or move a message to another mailbox. This never happens on my Win 7 boxes. The IMAP server belongs to me and has only my private traffic. So my request to move to "trash' or another folder does not have to contend with any other client. Thunderbird shows a "not responding" message and greys out if I try to do anything else. This happens about half the time and is becoming a real problem for me.

Asked by bobwalter 6 years ago

Last reply by christ1 6 years ago

  • Archived

When I try to follow instructions the options given are NOT the ones that show up on the website

When I try to change things in Firefox I am told what will show up in the window however, what shows up is not the same as predicted. and so I cannot follow the instructi… (read more)

When I try to change things in Firefox I am told what will show up in the window however, what shows up is not the same as predicted. and so I cannot follow the instructions and resolve the problem.

Product changed from Firefox to Thunderbird by moderator Andrew.

Asked by Jibse 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

In answer about getting bookmarks back to single space I can't find under preference>general the paragraph under HTML to uncheck

There is detailed answer in support about returning to single space bookmarks. However, When I go to Preferences >General in Firefox, there is no info about HTML, no … (read more)

There is detailed answer in support about returning to single space bookmarks. However, When I go to Preferences >General in Firefox, there is no info about HTML, no box with wording to unclick. Help? Where is it?

Asked by nohowendy 4 years ago

Last reply by jscher2000 4 years ago

  • Archived

Firefox add process ofr each tab and never closing

When I click a web link from a email message (Thunderbird) or any other web link, , I get a wait circle from Win 7 for about 10 seconds but the page never loads in Firefo… (read more)

When I click a web link from a email message (Thunderbird) or any other web link, , I get a wait circle from Win 7 for about 10 seconds but the page never loads in Firefox, but a firefox.exe process starts up. I can do this 10 times and the tab never loads the web page but I will get 10 Firefox process running. If I exit Firefox, all those 10 processes remain running and I need to stop them all before I can start up FIrefox again. I did startup Firefox in Safe mode and without my virus program running - no change. Extremely frustrating.

Asked by blctech 3 years ago

Last reply by FredMcD 3 years ago

  • Archived

email link will not open in firefox

I use Thunderbird. I checked and Thunderbird is designated in my mailto action. Today I clicked on the same email, clicked on the same link, and it opened in FireFox. … (read more)

I use Thunderbird. I checked and Thunderbird is designated in my mailto action.

Today I clicked on the same email, clicked on the same link, and it opened in FireFox.

When I first got the email and it would not open in FireFox I right clicked on the link, clicked on "Copy Link Location" and pasted it to open the link.

Can you tell me what is going on?

This is not the first time this has occurred.

Asked by Bill 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Help with including all my email accounts for my laptop computer

Firefox is my browser and should be able to syn my different websites (Google, Microsoft, etc.) on my laptop computer...just like Firefox has done in the past. As you ma… (read more)

Firefox is my browser and should be able to syn my different websites (Google, Microsoft, etc.) on my laptop computer...just like Firefox has done in the past. As you may know by opening my account. I am able to see all my Google emails on my cell phone, but not on my laptop computer. Why?

Also, as Firefox knows, I have a new Google email address: ...and a new password: (...Firefox uses it for my cell phone and I get all my Google emails on it. My question is: Why don't I?

In fact, when I click on my Google email account on my laptop computer, I get this message from Firefox down in the right hand corner, that you are not able to connect to my Google emails on my laptop computer...but I can on my cell phone. WHAT'S UP DOC?!?

I am at my wits end trying to figure this dichotomy out? I am seriously thinking about changing my Firefox browser to a different browser after all my years with Mozilla. HELP! Your faithful client. Dr. Richard C. Muzik

[Personal information removed by moderator. Please read Mozilla Support rules and guidelines, thanks.]

Asked by rcmuzik 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

My husband is getting my emails for some reason (6 months or so now)?? How do we stop it?

My husband receives some of my emails, not all. This started months ago. Have contacted BrightHouse Networks but it is not a glitch in their system they tell me. How d… (read more)

My husband receives some of my emails, not all. This started months ago. Have contacted BrightHouse Networks but it is not a glitch in their system they tell me. How do we stop it?

Asked by Justal8182 5 years ago

Last reply by user01229325 5 years ago

  • Archived

How can increase the size of my Sent folder?

Many of my files in Email won't open, I'm guessing because there is not enough room to juggle the files around. I get an error message 'message may contain a virus or the… (read more)

Many of my files in Email won't open, I'm guessing because there is not enough room to juggle the files around. I get an error message 'message may contain a virus or there is not enough disk space.' I have plenty of disc space. That message shows even trying to send/receive to myself. I suspect I need to increase the size of my Sent Folder. The accumulated archives go back to the 1990s.... and no, I don't want to get rid of them. Can I get into the defaults to make those files larger?

Asked by John Rossie 4 years ago

Last reply by Toad-Hall 4 years ago