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On January 1 my desktop version stopped downloading my GMAIL but my other non gmail are still downloading

On January 1 my desktop version stopped downloading my GMAIL but my other non gmail are still downloading I use Windows 10 and the version of Thunderbird is 147.0 64 bit… (read more)

On January 1 my desktop version stopped downloading my GMAIL but my other non gmail are still downloading

I use Windows 10 and the version of Thunderbird is 147.0 64 bit

What can I do to fix this?

Asked by Tina 5 days ago

Answered by Tina 3 hours ago

Thunderbird loading twice

my problem started when I got greedy and highlighted too much mail in gmail for deletion. There was warning but I wasn't worried about the time but that was 2 days ago No… (read more)

my problem started when I got greedy and highlighted too much mail in gmail for deletion. There was warning but I wasn't worried about the time but that was 2 days ago Now when I open thunderbird it comes up twice but 1 not responding in task manager. I have deleted the programme twice but when the new install tries to open it's the same thing. I have 7 or so accounts and thunderbird works fine for me. I bought a copy of office from microsoft but the outlook didn't open the pst file(not happy) but I am happier with thunderbird. as I used it many years ago Any help suggestions would be greatly appreciated. I am in Aus btw

Asked by Aussie Q 10 minutes ago

CONFIGURATION

HI, I HAVE KINETIC FOR EMAIL, I HAVE ALL THE CORRECT INFO ENTERED IN SET UP YOUR EXISTING ACCOUNT AND IN INCOMING AND OUTGOING SERVERS AND I KEEP GETTING UNABLE TO LOG IN… (read more)

HI, I HAVE KINETIC FOR EMAIL, I HAVE ALL THE CORRECT INFO ENTERED IN SET UP YOUR EXISTING ACCOUNT AND IN INCOMING AND OUTGOING SERVERS AND I KEEP GETTING UNABLE TO LOG IN AT SERVER. PROBABLY WRONG CONFIGURATION USERNAME OR PASSWORD.. I CONTACTED KINETIC AND THEY SAY CONTACT TB ? BEEN USING TB FOR A LONG TIME YEARS, SO NOT SURE WHAT HAPPEND ON THE NEW UPDATE .. PLEASE HELP I NEED TB BACK . TYSM RENEE

Asked by RENEE 22 hours ago

Last reply by RENEE 50 minutes ago

Address Book list organization

Suddenly today my address books went from alphabetical to totally random listing. I haven't intentionally changed anything. No idea what triggered this change? Help, p… (read more)

Suddenly today my address books went from alphabetical to totally random listing. I haven't intentionally changed anything. No idea what triggered this change? Help, please.

Asked by dcher4138 1 day ago

Last reply by david 1 hour ago

Preview of threaded message pane background color is different from individual message pane background color

When using Thunderbird 140 I am able to setup the background color of the message pane for individual messages. However when the messages are threaded, the message pane s… (read more)

When using Thunderbird 140 I am able to setup the background color of the message pane for individual messages. However when the messages are threaded, the message pane shows a preview of all of the threaded messages together in the message pane with a different background color than individual messages.

Asked by PercussionGuy33 2 hours ago

Last reply by PercussionGuy33 2 hours ago

Links not clickable??? - 147.0 (64-bit) / Ubuntu

if I type a hyperlink into the Calendar description field it does not link to the url. The mouse pointer does not change from a cursor to a pointy hand when I hover over… (read more)

if I type a hyperlink into the Calendar description field it does not link to the url.

The mouse pointer does not change from a cursor to a pointy hand when I hover over it

I have also tried using the 'Link' button and that creates a blue/underlined url like a traditional clickable link but the result is the same as before.

Please help troubleshoot the problem, at the moment I'm having to copy and paste every link which becomes tedious when there are lots of links

Thanks

Clark

Asked by c.lark397 2 days ago

Last reply by Toad-Hall 2 hours ago

Very Slow Thunderbird. Works for about 3 emails then seizes up completely.

Actually this is more an observation than a query, but I hope it's helpful. My Thunderbird V147.0 running two accounts on IMAP, Windows 11 and a lot of local folders (35G… (read more)

Actually this is more an observation than a query, but I hope it's helpful. My Thunderbird V147.0 running two accounts on IMAP, Windows 11 and a lot of local folders (35Gb) had slowly got slower, but then just about packed up. e.g. 5 minutes to load one email, 20 minutes to download maybe 25 emails. Then it would stop completely requiring a Task Manager terminate and a restart. I read all the advice and tried a lot of it, but didn't see anything about the "global-messages-db.sqlite" file affecting performance. Anyway I got to having a look at it - 1.37Gb!! Deleted the "global-messages-db.sqlite" file and restarted. Thunderbird was back to normal and now 10 days later the sqlite file seems to be stable at approx 41Mb. I have no idea how it grew so big (33 times bigger than it seems it needs to be), I have never deleted it before and I have probably been using the current Thunderbird configuration for 20 years, but I imagined that reindexing etc would keep it a manageable size, clearly not. I wonder whether there should be a "Clear down Global Messages DB" button.

Asked by martin.anderson 2 hours ago

deleting folder

hi i went to create a folder in one of my emails which i did, but didnt see i spellet it incorrectly so i tried to rename it but it didnt rename instead it created a new … (read more)

hi i went to create a folder in one of my emails which i did, but didnt see i spellet it incorrectly so i tried to rename it but it didnt rename instead it created a new folder with the correct spelling, i tries to delete the wrong one and i couldnt delete it, i moved the emails into the folder with the correct name and it moved into both folders which now doubled the size of the emails i had in the folders or thunderbirds database so i tried to delete the emails in the wrong folder and it delete all the emails in both folders but the folder stills the folders still the emails that where there but i cant see them and i cant compact the folders to save space

Asked by Philip Kruger 4 days ago

Last reply by Toad-Hall 3 hours ago

I don't want the junk filter. How to stop it..

I tried unticking enable and it did NOT work. Help! I want the stupid filter gone. I have struggled for two years with the junk filter which does not work right. I have d… (read more)

I tried unticking enable and it did NOT work. Help! I want the stupid filter gone. I have struggled for two years with the junk filter which does not work right. I have done shift J. The filter does NOT learn. A week aog, I saw that I could uncheck enable and that was supposed to stop the filter. That also did NOT work.

Today, an email I forwarded to myself from another platform went in junk. I never wanted any junk filter. It has been nothing but trouble and now I can't even disable it.

Asked by EastTenn 2 days ago

Last reply by EastTenn 4 hours ago

Opening template acts different in different accounts

Hi All, I have three different email accounts. In my main gmail account, if I double-click on a template, it opens up in a new email with the content of the template al… (read more)

Hi All,

I have three different email accounts. In my main gmail account, if I double-click on a template, it opens up in a new email with the content of the template already in there (which is how I want it to behave.) In my other two accounts, double-clicking a template just opens a new tab with the contents of the template displayed, as it would if I double-clicked any email in my inbox.

I've been through the settings, comparing them for all three accounts, and I can find no difference anywhere. Right-clicking on the Template folder offers no obvious path to follow, nor does right-clicking on the template itself.

Any ideas why the difference in behavior, and/or suggestions on how to change the not-gmail account so it behaves the same way as the gmail account (double-click opens new pre-filled email) ??

Thanks!!!

Asked by Karl Anonomyous 4 hours ago

email account passwords after migration

I migrated my Thunderbird installation to a new computer. The installation has 25 email accounts and is now requiring passwords be entered for each account including a co… (read more)

I migrated my Thunderbird installation to a new computer. The installation has 25 email accounts and is now requiring passwords be entered for each account including a couple of gmail accounts.

It was my understanding passwords would be migrated when using the export/import tool within Thunderbird. Is this not so?

Do I now need to change passwords for all email accounts? (because, of course these may have been written down years ago but cannot be located at this time. :-( ) Or, is there some way of restoring the email account passwords?

      • side note: The migration was not seamless but mostly due to my own ignorance. When using the export/import tool from one Linux machine to another I found the following:

- Thunderbird versions must be the same on both computers - After export, file on USB drive was only accessible by root on new computer - export zip file needed to be copied to user account on new computer (from within root account) and ownership changed to [user]: -R (I imagine you could just change ownership on the USB but this seemed easier)

Asked by Machba 1 day ago

Last reply by david 5 hours ago

Certificate Error keeps popping up

I keep getting a certificate error on my Thunderbird. The certificate refers to an email account i no longer have (Personal domain) and i have removed the account in thun… (read more)

I keep getting a certificate error on my Thunderbird. The certificate refers to an email account i no longer have (Personal domain) and i have removed the account in thunderbird, and also removed previous certificate exceptions.

I have been through all menus and settings, and cannot find anywhere where it refers to that domain (and subdomain) I have also removed one entry with that FQDN in the outgoing server section.

What to do?

Asked by stephan66 1 day ago

Last reply by christ1 8 hours ago

JPEG attachments not displaying

My problem is that JPEG attachments don't open, though PNGs do. I've got Original HTML actioned. Defaults are set to Fastone Image Viewer. Right click shows options but … (read more)

My problem is that JPEG attachments don't open, though PNGs do. I've got Original HTML actioned. Defaults are set to Fastone Image Viewer. Right click shows options but "open" doesn't work. Any ideas?

Asked by simoncharlestomsett 2 days ago

Last reply by simoncharlestomsett 8 hours ago

Thunderbird 147.0 systematic issue during email download

Good day, I have installed the latest version for win64. Every time the software is downloading emails (I use POP3 for gmail), if I am concurrently doing something else … (read more)

Good day,

I have installed the latest version for win64. Every time the software is downloading emails (I use POP3 for gmail), if I am concurrently doing something else with it (e.g. selecting an email with the right mouse button to delete it, or creating an event for the calendar, or just selecting something from the menu bar), the software gets stuck. I then have to kill it and restart, sometimes it takes multiple kill and restart sequences.

I am using Thunderbird from the very beginning o fit, but this issue is pretty annoying. Any advise?

Thanks and BR M

Asked by Michele Scaraggi 1 day ago

Last reply by christ1 9 hours ago