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How to update software channel

I am running Version 128.10.1esr on Ubuntu Mate for RPI 5, do I need to change anything to update Thunderbird software channel, or I simply uninstall and reinstall Thunde… (read more)

I am running Version 128.10.1esr on Ubuntu Mate for RPI 5, do I need to change anything to update Thunderbird software channel, or I simply uninstall and reinstall Thunderbird will do, I don't need to backup.

Asked by Joe Lee 15 minutes ago

Recovering E-mails after compacting

After compacting, nearly all my my e-mails that were stored in subfolders have disappeared. You indicated that most of these should be recoverable, but I'm unable to loc… (read more)

After compacting, nearly all my my e-mails that were stored in subfolders have disappeared. You indicated that most of these should be recoverable, but I'm unable to locate any process for doing so.

Some of these subfolders contained links to paid subscriptions, and of course - restoring those is pretty critical, both personally and professionally.

Please explain how to go about recovering all these missing e-mails. I cannot believe a regular maintenance procedure would result in such a significant data loss.

Many thanks and best regards!

John Van Epps johnvanepps0312@gmail.com

Asked by John Van Epps 45 minutes ago

Mozilla Thunderbird Want To Access Your Google Account - I don't Waant to

About every five minutes, this message pops up obliterating anything I'm doing on my computer, whether in email or on the internet and I have to go to the task bar and hi… (read more)

About every five minutes, this message pops up obliterating anything I'm doing on my computer, whether in email or on the internet and I have to go to the task bar and highlight Thunderbird until that message appears on the task bar, then I can delete. Many times, it immediately comes right back on the screen and I have to do it a second time.

                                      'Mozilla Thunderbird wants to Access your Google Account'
                                                                 My Gmail Address Appears here
                                                          This will allow Mozilla Thunderbird Email to:
                                              See, edit, share and permanently delete all the calendars
                                              you can access using Google Calendar
                       By clicking Allow, you allow this app and Google to use your information in accordance
                       with their respective privacy policies.  You can change this and other account
                        permissions anytime.

But you CAN'T change anything like it says.

These are most annoying and come up at the most inopportune times when I'm trying to work on something on my computer and it obliterates the entire screen.

Joe - Oklahoma

Asked by Joe Cool 1 week ago

Last reply by Joe Cool 1 hour ago

junk mail and regular mail is mixed. there is no junk column. and no "settings" that I can find.

How do I access "settings" Can't find it. Why identify "junk" at all if it appears with the good mail. You identify junk but treat it like good mail. Ptesent it in the s… (read more)

How do I access "settings" Can't find it. Why identify "junk" at all if it appears with the good mail. You identify junk but treat it like good mail. Ptesent it in the same column.

Asked by Klyd Watkins 1 hour ago

  • Solved

How do I delete an account?

Searches and AI tell me to use "Account Actions" on the account settings page but I see no "Account Actions" on my Thunderbird. Thunderbird 128.10.0esr MacOS 15.5 Am I … (read more)

Searches and AI tell me to use "Account Actions" on the account settings page but I see no "Account Actions" on my Thunderbird.

Thunderbird 128.10.0esr MacOS 15.5

Am I just blind? Am I looking in the right place? I could swear I've done this before without any trouble.

Asked by UselessDetails 1 week ago

Answered by sfhowes 5 hours ago

How to view all threaded messages / conversations like Outlook does?

I can't figure out how to get a threaded view for a conversation in Thunderbird, so that it behaves the same as a threaded view for a conversation in Outlook: Email topi… (read more)

I can't figure out how to get a threaded view for a conversation in Thunderbird, so that it behaves the same as a threaded view for a conversation in Outlook:

Email topic is the subject line of the message that started the thread - Most recent reply at the top - Additional replies sorted newest from top to oldest at the bottom - Original message that started the thread at the bottom

So for instance: 1) I receive a message from someone with topic "Lunch Options" and content of the message "Where should we go?" 2) I send a reply with the content: "If you pay..somewhere expensive." 3) I get reply that says: "McDonalds it is then."

When viewing that thread in Thunderbird, I would like that to display like this in the left pane:

Names of people in thread Topic: Lunch Options

When you click on the 'combo of the two lines (names and topic)', the right pane should show the list of messages contained in the thread sorted newest to oldest, with the top one (latest message) expanded. You should then be able to subsequently expand each individual message of the thread in the right pane. However, in the left pane the conversation is still 'collapsed' (with the arrow point right >).

When you click the little arrow in the left pane from > to V to expand the thread, the left pane should show:

Names of people in thread Topic: Lunch Options

- Name of most person with most recent reply plus time stamp - Etc. - Name of thread starter with timestamp

Clicking on any of the sender names should expand THAT message in the right pane. Is this possible?

Thank you for making it to the bottom of this lengthy post....

Asked by mobidutch 2 hours ago

Which exe to use for split tunneling?

I'm using Proton VPN. I have the split tunneling set to allow non-VPN connection for thunderbird.exe . It doesn't work. I have a different app that needs split tunneli… (read more)

I'm using Proton VPN. I have the split tunneling set to allow non-VPN connection for thunderbird.exe . It doesn't work. I have a different app that needs split tunneling and it works fine, so it's not the way Proton VPN handles split tunneling. I'm wondering whether I should use a different exe as the split-tunneled one. I see 8 other exe's in the same folder. Perhaps one of these is the one to set-up for split tunneling. BTW I had exactly the same problem when I was using Nord VPN.

Thanks,

Tom

Asked by Thomas Rubinstein 2 hours ago

Transferring emails from one Gmail account to another

I currently have two Gmail accounts connected to Thunderbird. If I move a large block of emails (say 600) from Gmail account #1 to Gmail account #2, does Gmail see this … (read more)

I currently have two Gmail accounts connected to Thunderbird. If I move a large block of emails (say 600) from Gmail account #1 to Gmail account #2, does Gmail see this as me sending 500+ emails from account #1 (with the result that Gmail will block the sending of emails because I exceed their daily limit)? Or, will it somehow be considered a 'transfer' not subject to the Gmail daily limit? Thanks.

Asked by folen 2 hours ago

Layout customization

I am running TB 138 and still have some issues with the layout and UI. How can I customize the spacing and font size for the "From", "To", "CC" and "Subject" fields? I mu… (read more)

I am running TB 138 and still have some issues with the layout and UI. How can I customize the spacing and font size for the "From", "To", "CC" and "Subject" fields? I much prefer the old TB interface where all these fields were much closer in terms of spacing, and the subject line font was same the size as the rest, in bold. Any way to customize this?

Thanks in advance.

Asked by mc.subs 10 hours ago

Last reply by Mapenzi 2 hours ago

Cannot send e-mails

I am having recurring problems sending e-mails, not knowing when it is going to work or not. The following message is one that I usually get: "Sending of the message fa… (read more)

I am having recurring problems sending e-mails, not knowing when it is going to work or not. The following message is one that I usually get:

"Sending of the message failed. An error occurred while sending mail. The mail server responded: <info@axxxxx.co.uk> recipient rejected - relay denied.

Please check the message recipient "info@xxxxx.co.uk" and try again."

I also get the following message when trying to send:

"Login to server mail.madasafish.com with username btom@madasafish.com failed."

These are my current settings:

Details of selected server: Description: btom Server Name: mail.madasafish.com Port: 25 User Name: btom@madasafish.com Authentication method: Password, transmitted insecurely Connection Security: None

I haven't changed any settings from the last time I was able to send e-mails, so I would appreciate any help.

Asked by stixman 5 days ago

Last reply by stixman 3 hours ago

Unable to Load Email

Hello, I am unable to see my email messages in the panel. I do see the number of emails that I have, but unable to open anything. Has something major happened with Thunde… (read more)

Hello, I am unable to see my email messages in the panel. I do see the number of emails that I have, but unable to open anything. Has something major happened with Thunderbird? The email function was working fine and the next morning, all of my messages in the panel disappeared.

I'd appreciate any immediate feedback. Thank you.

Asked by Debra Ward 9 hours ago

Last reply by Mapenzi 4 hours ago

Cannot delete a folder under my Local Folder.

Hello, I still have this problem, does anyone know how to fix this? Cannot delete a folder under my Local Folder. I have deleted it several times, and deleted the trash … (read more)

Hello, I still have this problem, does anyone know how to fix this?

Cannot delete a folder under my Local Folder. I have deleted it several times, and deleted the trash also, but no matter how many times I delete the folder, and restart Thunderbird, it still comes back.

Thanks, GDR

Asked by GDR 1 day ago

Last reply by Mapenzi 4 hours ago

Mailbox

I have a mailbox which expunges itself every time it's closed even though that setting is not configured to do so.

Asked by candomo 4 hours ago

Typing after deleting removes space and joins two words together

Hello, Something strange has just recently started happening (I am on version 138.0.1, build ID 20250512083454). When I delete a word e.g. 'My new record' changed to … (read more)

Hello,

Something strange has just recently started happening (I am on version 138.0.1, build ID 20250512083454).

When I delete a word e.g.

'My new record' changed to 'My new '

and then start typing again, Thunderbird removes the space I had left, after typing the first new letter, and joins the new word to the previous one like this

'My newr'.

I've tried updating and re-installing but that didn't help. I've tried a few different fonts but the problem remains. Is this a TB bug? I've never noticed this happening before. Is it a new setting that I need to tick or untick?

If anyone has any ideas, please let me know, it's driving me a bit mad.

Thanks!

Asked by franc3 2 days ago

Last reply by sfhowes 5 hours ago

Thunderbird email password lost

My thunderbird email account password was set by an IT, the IT passed away leaving me without my thunderbird email password, please I am trying to log in from another Lab… (read more)

My thunderbird email account password was set by an IT, the IT passed away leaving me without my thunderbird email password, please I am trying to log in from another Labtop to my Thunderbird email. Please assist with this matter

Asked by fred3 1 day ago

Last reply by david 5 hours ago