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Restore accidentally closed windows

I accidentally closed both of my Firefox windows with an "x" and the rebooted my computer. After the reboot there is nothing under "History"->"Recently closed windows"… (read more)

I accidentally closed both of my Firefox windows with an "x" and the rebooted my computer. After the reboot there is nothing under "History"->"Recently closed windows" and "Recently closed tabs". Is there any way to get my windows back?

Asked by katgengus 9 hours ago

Last reply by zeroknight 1 hour ago

Can't restore previous session

My laptop updated system just now without closing the browser. After restarting, there is no restore option for firefox. No recently closed taps and windows. But the hist… (read more)

My laptop updated system just now without closing the browser. After restarting, there is no restore option for firefox. No recently closed taps and windows. But the history is correct stored. I had opened 3 windows with many tabs. I/m wondering if there is any method to restore the windows instead of click the history one by one. There are hundreds of tabs....

Asked by sz3348a 2 months ago

Last reply by jonzn4SUSE 2 months ago

Lost tabs/sessions

Hi, this has happened twice recently where I have had a number of tabs open on firefox on my phone and suddenly they all vanish. They do not show up in recently closed. I… (read more)

Hi, this has happened twice recently where I have had a number of tabs open on firefox on my phone and suddenly they all vanish. They do not show up in recently closed. If they were marked inactive I have no way to access them. I have no idea what happened but it’s really frustrating as between the two times this has happened I have lost probably 150+ tabs.

Asked by jokohn 3 months ago

Last reply by Paul 3 months ago

Restoring Closed Tabs

Firefox unexpectedly closed on me and when I opened it up again it did not immediately give me the option to restore closed tabs. So I went to the menu to click on resto… (read more)

Firefox unexpectedly closed on me and when I opened it up again it did not immediately give me the option to restore closed tabs. So I went to the menu to click on restore closed tabs there but the option was not provided to click on. How do I restore tabs under this scenario? Thanks.

Asked by scaddell23 3 months ago

Last reply by zeroknight 3 months ago

Tab foregrounds become gray for NYTimes pages

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background c… (read more)

In Firefox 114.0.2, the tab foreground color for most NYTimes.com pages initially is black, but after an instant, the foreground color now becomes gray. The background color is a similar gray, so the tab symbol for the NYTimes (beginning with an ornate letter T) cannot be distinguished from the background. The NYTimes tab foreground color used to remain black.

For an example, go to https://www.nytimes.com/. The tab foreground colors for some NYTimes pages remain black; for example, go to https://help.nytimes.com/hc/en-us. I think this tab foreground color change began recently, less than a month ago. This problem does not occur for web sites other than the NYTimes. Restarting my computer does not help. This tab color problem does not occur in Edge or Chrome.

Thanks for any info

Asked by NotFred3 5 months ago

Last reply by cor-el 5 months ago

Window with 50+ tabs disappeared from history (again) and I cant restore the session

Last October my sessions were gone after a Firefox Update. I asked for help here: https://support.mozilla.org/sv/questions/1394685 and eventually got kind help from @cor-… (read more)

Last October my sessions were gone after a Firefox Update. I asked for help here: https://support.mozilla.org/sv/questions/1394685 and eventually got kind help from @cor-el (that unfortunately wasn't skilled enough to understand) and from @RayGibson57. But by then, my life was in a flurry and I didn't have time to try the advice. And so, after a while I had, with some effort, gathered many of the old tabs back again, and built up new sessions.

This Monday I was trying to internet while having high fever (something people should never do :o ). I left three blank windows open when I shut down the computer, and next morning those three were the only ones Firefox wanted to remember.

(I still find this change frustrating, bordering on infuriating: what happened to "Choose how many old sessions you want Firefox to remember", I think the maximum was ten?)

Now the fevers left and I went to those answers to try. That Q/A was archived though, so I'm starting again here, from as far as I got following King Rays instructions. They were:

  1. Open the application menu (3 horizontal lines) next to the address bar.
  2. Click on Help -> More troubleshooting information.
  3. With that page open, find Profile Folder and click on Open Folder. That's how you get to the folder with backup files in it.
  4. Set computer up to see all the extensions & system files. By default, the extensions don't show up (.jsonlz4 is an extension).
  5. I found an older file in that sessionstore-backups folder and copied it one level back to the main profile folder.
  6. Renamed the sessionstore.jsonlz4 to sessionstore.jsonlz4.old and the file I copied, I renamed to sessionstore.jsonlz4.
  7. Opened Firefox and that missing window was in the history so I could open it.
  8. Don't make any typos here, because Firefox won't find the files it needs to open.

I got as far as finding the Profile folder and the sessionstore-backups folder.

But I cant find any jsonlz4 file called "sessionstore". Only a "sessionsCheckpoints" and that one is a json file, and the date modified is today.

See screenshots please!

Can anyone talk me trough this like Im a grandmother from Sweden with extremely limited coding & tech skills (which is what I am)?

Asked by annaxt 3 months ago

Last reply by jonzn4SUSE 2 months ago

Mobile randomly closing all tabs

For the last 2 days, Firefox mobile for iOS will randomly and without warning close all tabs. These tabs do not appear in the Recently Closed section of the browser histo… (read more)

For the last 2 days, Firefox mobile for iOS will randomly and without warning close all tabs. These tabs do not appear in the Recently Closed section of the browser history, and that section is now entirely blank.

Asked by gaversa15 3 months ago

Last reply by suram080 3 months ago

Firefox Android

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work t… (read more)

Hello, This is the second time all open tabs were closed after a update. What the hell! In the past there were never that kind of problem. You don't know how much work that is for to reopen all tabs again. Why does that happen?

Asked by alex7401 4 months ago

Last reply by suram080 3 months ago

All tabs disappeared from one session to the next

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. Th… (read more)

When I opened the Mozilla app just now all of my open tabs were gone. I’ve accidentally clicked the “close all” icon before but I know this was not the case this time. There is nothing available in “history/recently closed”. My regular history appears to be intact, as are my bookmarks. I don’t have the “inactive tabs” setting switched on so they shouldn't have been moved because of that.

Is there any way to restore my open tabs? I had around 90 of them and would be very sad if they’re lost forever.

There has also been an annoying bug recently where whenever I open the app it opens the very first open tab, instead of the one I last used (which is what I have in my settings).

Asked by Nightsgrow 3 months ago

Last reply by Paul 3 months ago

Frustration with Tab Behavior in Firefox iOS App

Dear Firefox Team, Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfull… (read more)

Dear Firefox Team,

Whenever I have multiple tabs open in the Firefox iOS app and then exit the app to use a different one, I’ve noticed that all my tabs close. Thankfully, I don’t lose the webpages I was browsing or my browsing history, but it’s quite frustrating to have to go to the tabs section of the app and reopen them manually every single time I switch between apps.

I believe that this behavior could be improved to enhance the overall user experience. It would be fantastic if the Firefox iOS app could retain the open tabs, similar to how other browsers on iOS handle this situation. This would save users valuable time and provide a smoother transition between apps, which is especially important in today’s fast-paced digital environment.

I wanted to bring this issue to your attention in the hopes that it could be considered for a future update to the Firefox iOS app. I believe that making this adjustment would make Firefox even more user-friendly and help retain users who value a seamless mobile browsing experience.

Asked by micha3lw3ick 2 months ago

Last reply by Paul 2 months ago

Open previous windows and tabs not working on firefox v117.0.1

Hello, recently i upgraded firefox to version 117.0.1. Soon after that when i close my firefox window and later than open new session, the old tabs do not reopen. This … (read more)

Hello,

recently i upgraded firefox to version 117.0.1. Soon after that when i close my firefox window and later than open new session, the old tabs do not reopen. This is even when i have "Open previous windows and tabs" option checked in general section of firefox setting. attached is the screenshot for the same. pls help.

Regards,

Asked by ashishagrawal74 2 months ago

Last reply by Paul 2 months ago

Revisiting a tab - page goes blank / back to home page

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue. It appears to be related to the fact that, if I haven't visited a tab in … (read more)

I've done a bit of searching and I'm surprised nobody else seems to be discussing this issue.

It appears to be related to the fact that, if I haven't visited a tab in more than a few minutes, when I reopen that tab, Firefox reloads the page. I completely understand why this is done, and I still think it's a poor choice. Half the time it takes me away from the actual page or content I was looking at, and starts me over from the entry point (think infinite scroll type pages). There's a refresh button for a reason. Do less, Firefox.

But the problem I'm having is that this auto-refresh feature is broken. About 10% of the time, it just shows me the tab home page. It doesn't even reload the site. The address is not in the address bar. The refresh button is grayed out. Sometimes, if I wait long enough (30-45 real, actual seconds - feels like a very long time), the page will load. Sometimes. Most of the time I have to go into my history and re-open the tab that way. Sometimes it will go from the home page to a blank white screen, as if it's about to load the page, and then stalls there - again, nothing in the address bar, refresh button is grayed out. Depending on how far it got in this process, I may be able to swipe down to initiate a refresh, and if that works the page will usually load from there.

Is there a setting where I can disable this auto-refresh feature? Can I extend how long it keeps the cached page? Can I make it so that when I re-open the tab, I'm reliably back where I was? I thought that was the purpose of tabs?

Help?

Asked by yellowltd 5 months ago

Last reply by Paul 5 months ago

restore session failure

Today when I closed Firefox and reopened it the option to restore previous session was not shown, as a result I have lost half my pinned tabs (I managed to redo the rest … (read more)

Today when I closed Firefox and reopened it the option to restore previous session was not shown, as a result I have lost half my pinned tabs (I managed to redo the rest from bookmarks) which were vital. I tried going into history but the option was greyed out.

This happened yesterday too but after redoing half my tabs I went to open gmail and it restored all my tabs, I tried the sane today but it failed so am stuck with half my tabs.

Please do not suggest I use synch as I only use one device.

Asked by a.frayed.knot.mate 2 months ago

Last reply by cor-el 2 months ago

Website pages/tabs wont load

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I ca… (read more)

The browser stopped working since last week. Before when i opened the browser, i can see it loading. But nowadays, the loading is gone and only black screen is left. I cannot even access add-on. Its just loading

Asked by carlly03 5 months ago

Last reply by Paul 4 months ago