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Today I find out that was logged out of my Firefox accounts. it happends few time this week. When I tried to log in, I found that all my passwords were gone. The logins-backup.json file is empty. after i restore firefox account synchronization happened and I'm afraid that I lost all my passwords. so What can i do?

I've been trying to get this computer to work. The last time a clean install was done a few days ago Firefox immediately remembered my favorites, extensions (or one important one of them) and the configuration of the browser.

Thanks for your Help

p.s. I sense there are changes at firefox. is there something I should know?

I have to do a clean install of Windows, how do I save all my firefox bookmarks and passwords as well as Thunderbird addresses and any other info I might want to import back into Firefox and Thunderbird once I've installed windows again.

Hello.

Please help me with the following, highly annoying issue. I just changed laptops and signed in to Firefox with my Mozilla account on the new device. Unfortunately the bookmarks and passwords were not updated so I can't see them.

I thought I'll sync the windows app with the android app that I have on my phone and where I have and can see all the saved passwords.

I followed the instructions on how to connect another device that say to open the Android app, go to syncing and tap the ready to scan button to read the QR code. The problem: there is no Tap Ready To Scan button on my phone! I looked for it everywhere and it just isn't there. Please see the attached images.

All I want is to import the passwords and bookmarks from my phone to my laptop. Please help me.

Looking forward to your reply. Daniel B.

I could not access this website https://sevasindhuservices.karnataka.gov.in/home.do why please help me

I got a new Windows 11 Dell XPS laptop computer and installed the latest Firefox (v133) on it. On my old computer, it was supposedly syncing/saving the bookmarks in the Mozilla cloud or somewhere. However when I try "Import" on the bookmarks panel, it only offers to import Microsoft Edge bookmarks. When I follow the help docs on this forum, it says to use the hamburger menu to go to bookmarks and then to "Manage Bookmarks" which took me a while to find since it's at the very far bottom of the Bookmarks window, not near the three menu items at the top. Anyway, it brings up a window with more bookmark items but they all seem to deal with my current computer and installation of Firefox, which has only a very few default bookmarks. I do not see anything related to bookmarks synced with the cloud. I am logged into Mozilla on the new computer. I do not have an HTML backup file available, since I thought that the bookmarks would be backed up to the cloud and I could always get them there. Two questions:

1. 1: Is it possible to get my old bookmarks from the cloud?

1. 2: Is the bookmarks have not been exported to an HTML file, is it somehow able to get them from someplace on the C drive of my old computer? I think it should be possible since the bookmarks must be saved somewhere otherwise, how would it know what the bookmarks are for someone who never exported them to an HTML file? My old computer won't boot due to a power surge but I am able to connect it's hard drive to my new computer and see files on it.

Thanks, Mark

Got new desktop and cannot retrive my bookmarks. Granted old machine was 16 yrs old. I'd figure Firefox would have have a back up system. I'm 70 years young and this has got me scraching my head!!!! Not a computer expert. Thanks George

None of my saved passwords in my Mozilla account are showing up when I switch laptops and try to logon to various sites. Instead I have to manually enter the passwords for the sites every time even though the sites show that I have saved passwords for that site in my Mozilla account. When I type the password in a old or new site, Mozilla doesn't even ask if I want to save the password anymore.

I have two computers. Both sign into the same Firefox account. Both instances of Firefox are the same version (134.0.1 64-bit).

On my main computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the first image (firefox_2025-01-19_17-42-57.png)

On the other computer, creating a new tab is set to Firefox Home (default), and clicking the "+" sign to create a new tab results in the recommendations appearing as seen in the second image (firefox_2025-01-19_17-43-57.png)

How to I get both instances of Firefox to do the same thing when creating a new tab, i.e. organize the recommendations like the second image?

Hi, I want to move my FF profile(bookmarks, passwords, login in's, CC info, preferences, etc) from my old computer to my new computer. I did a quick google search and found all I have to do is it copy the Appdata/roaming/mozilla/profile directory to the new computer. I had closed FF on the old system before I copied it to a USB drive. On the new computer I installed FF. opened it, closed it, copied the file/directory to the new system. There were already to profile subdirectories present. I just added mine. Now FF crashes. I can't have both computers on at the same time so I do not think 'Sync' will work. What did I do wrong? Any help would be appreciated.

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you have any advice for me? I hope! Thank you so much! Marie Dupuis

I'm not sure I have the right topic as I didn't see what I will try to say. The problem is when I send an email (googlemail), I cannot insert a photo/picture in the email. The only thing I can do is attach which I do but want it inserted too. This only started happening about 2 weeks ago. It is now to the point where I have to use another browser to get it to work as it should. Any ideas why?

Hi, With ctrl+maj+del, you are able to delete everything cache cookies and such.. but is it possible to delete everything but speed dials or at least pinned speed dials ?

Thanks