All Products Support Forum

I have just got a new laptop which I am setting up. I want to sync Firefox accounts. The main email for Firefox was deleted by BT when I moved to BT residential from Business (I had no choice) I have ended up with a new account because of this and can't sync my computers as the older one has the old non existent email and the new one has the new email! Any suggestions?

Hi, I was updated Firefox in my Android phone. Now, in websites with several saved logins (for example more than 6 account) when I tap on one of the accounts to fill username and password, it does not fill fields. In the previous versions I had not such problem.

hello

I just lost all my data on account of Firefox , after log in i dont have any passwords/history and all my bookmarks. Please can You help me ?

Thank You

Regards Cezary Salata

The option to "sync and save your data" no longer appears in the main menu, nor under settings. Oddly, I can still send tabs from my laptop to my phone, just not the other way around. The option to "connect another device" in the share menu uselessly tells me "to send a tab, sign in to Firefox on at least one other device," when I've already done so.

In short, this doesn't appear to work anymore: [to set up Firefox Sync in Firefox for Android]

Firefox automatically updated and now tabs sync, which I absolutely hate and want to implode the Earth because this even exists. I go to the options to turn off the stupid pointless sync and oh wait it doesn't turn off. The box is not checked. Tabs still sync and display a worthless icon on my taskbar because apparently Mozilla thinks I'm such an idiot I need AN EXTRA FRICKING ICON to tell me I have open tabs in my browser.

So how do I actually turn this trashbag "feature" off if it's not by deselecting it in the "Sync" panel, since that doesn't work?

So I just redid my phone today just to get a new fresh start again and before I redid it, my phone and Firefox were synced with my account. I had over 99 tabs saved....I have none that I can seem to find now....

So,I had 2 accounts awhile banlck, 2015-2017 I ended up going to prison for..quite some time Anyways, 1 of my accounts some how got deleted? I dunno , but I had a lot of logins and passwords on it...I'm assuming that they are all lost? Since instead of logging onto my account, i had to create one. My account withstands tho, but it didn't have a lot of the logins...what can I do?

Hello All,

I just reset my password because I had forgotten it and I found out none of my other passwords are saved :(. In the description it said that data is encrypted and there MAY be some losses.. but is it possible that all is lost?

Thank you for support!

I’ve just signed in to my Firefox account for the first time in approximately two years. I’ve deliberately clicked “Later” when it suggested to sync my data. A few seconds later I found myself with messed up preferences, merged extensions, what else? (And that’s the worst that I don’t know what else is wrong.) There are three absolutely wrong things here: Sync has enabled despite I had explicitly said no; it didn’t ask what to sync before syncing; and it’s absolutely unclear how it resolves conflicts. I would very much like to know what exactly data was affected and what exactly had happened to it, and how Sync handles conflicts, especially in regards to extensions’ data. Thanks.

Firefox on laptop says to seek and save data with food, open Firefox go to menu at shoes sick and save data but there is no option for this. How could I tell if I am synced and how to do it?

Hi, I reinstalled MacOs and when I tried to re sync all my data was lost. I changed the password because I could't remember it. I lost markers passwords, please please someone help me. Please help! thanks

Hi,

I have Firefox on my desktop, laptop and iPhone. The only device on which I do not have access to my usernames and passwords to login into my online accounts is on my iPhone. And yes I have set it up correctly with the QR code etc... By reading all the messages from other users, I'd like to know if I need to ditch Firefox for good and go back to chrome. Or will someone fro Firefox come up with the fix for that glitch. Waiting for a couple days. After that, Firefox will be history for me. And oh yes, I will talk about this every chance I get while on TV.

I will call this syncing actually it is not. I have lockwise on my iphone. I AM SIGNED INTO my mozilla firefox account on my laptop. I discovered my lockwise passwords were no longer on my ios device. Trying to sign into my firefox lockwise account and it tells me password invalid, laptop signed in? What i need is to get my firefox passwords back to my lockwise firefox account to import them to another password manager. can you help please.