Showing questions tagged: Show all questions

Firefox Send Tab/Link to Device not working

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on Ma… (read more)

The Send Tab/Link to Device feature only works in one direction, from iOS to MacOS. iOS to iOS never receives, although the popup says it sent. I'm using Firefox 98 on MacOS and iOS. I have a Windows 10 PC which can't receive or send tabs/links as well but I'll limit it to the Apple devices for the moment.

Sync and notifications are enabled on Laptop, iPhone, and iPad. I've de-synced and re-synced each device separately and together. I've attempted to send between each device separately and all together.

Neither iOS device can receive tabs/links from one another, nor send to each other. Laptop can receive tabs/links from both iPhone and iPad, but not send to either.

Each time I re-sync an iOS device I get a notification on the Laptop saying that "this computer is now connected with Firefox iOS". But still nothing works.

Asked by generalistpro 2 months ago

Last reply by cor-el 1 week ago

suspicious avitivity on my account.

My home network was infiltrated so how would I know if all is fixed. It happened that my wifi was rebooting alot and my devices not working properly. How will I know if m… (read more)

My home network was infiltrated so how would I know if all is fixed. It happened that my wifi was rebooting alot and my devices not working properly. How will I know if my network is safe to use again?

Asked by Tony 5 days ago

Last reply by Paul 5 days ago

Firefox Syncing Process Stuck

Hi, I am currently experiencing difficulty with syncing my mobile app to my desktop browser. When I input the security code it gets stuck on "working". Reference as per a… (read more)

Hi, I am currently experiencing difficulty with syncing my mobile app to my desktop browser. When I input the security code it gets stuck on "working". Reference as per attached screenshot below.

Help is much appreciate. Thanks

Asked by luke.borg28 5 days ago

Last reply by Paul 3 days ago

I am trying to access the GIS site on our county's home page; all functions work but the GIS

I am trying to access the GIS function at https://www.mitchellcounty.org/departments/mapping-land-records/ I can access every other function on the site but the GIS. I h… (read more)

I am trying to access the GIS function at https://www.mitchellcounty.org/departments/mapping-land-records/

I can access every other function on the site but the GIS. I have successfully used my current setup in the past with no problems. I have a desktop computer with Windows 10 and Firefox [both updated]. I have a subscription to PC Matic monitoring my set up and all software is certified as up to date; same with BelArc monitoring after each Windows update. My ISP is a local high speed cable company and I have had no problems with them

I contacted someone in my county with the same set up as I and he is having no problem with accessing the GIS.

Although I am not a techie I am an experienced online searcher [genealogy] and access all varieties of sites and haven't a problem with access on any. Any help is greatly appreciated; I need to access the GIS to provide some info to our POA.

The county person in charge of the GIS said I should change my browser; I have used Firefox exclusively forever; I hate to download software only to discover that the problem still is there.

Asked by ArnnKnight 5 days ago

Last reply by Dropa 5 days ago

Im blocked from login to my account

I'm being blocked from login to my account & do not want to reset my passwd since I lose all my information. I may be using a wrong passwd & not sure about the pa… (read more)

I'm being blocked from login to my account & do not want to reset my passwd since I lose all my information. I may be using a wrong passwd & not sure about the passwd; I'm the real account holder & owner of the email. My name is Kirk Rad & email is: kkrad1@gmail..com; I'm a 20+ user of Firefox & this is the first time I'm asking for support from Firefox.

Asked by KIRK RAD 5 days ago

Last reply by Dropa 4 days ago

Sync bug

Sync stopped to work. I'm logged but nothing happens when I tap "sync now" and I can neither check the boxes in the "choose what to sync" menu. I have no addons and did n… (read more)

Sync stopped to work. I'm logged but nothing happens when I tap "sync now" and I can neither check the boxes in the "choose what to sync" menu. I have no addons and did not proceed to any update

Asked by whyvra.serfyba 4 days ago

Last reply by Paul 4 days ago

Pocket recommendation is not showing even when it’s enabled

Hi. I love firefox and have been using the app for the last 5 years.. I generally use the same firefox account on all my devices (laptop, android and iOS) and love the po… (read more)

Hi. I love firefox and have been using the app for the last 5 years.. I generally use the same firefox account on all my devices (laptop, android and iOS) and love the pocket recommendations on the homepage. I tried enabling it on my iOS device (iPhone 13 pro) but it’s not showing even when it’s turned on!! I reinstalled the app several times and enabled it to see if that fixes the issue but it’s still not resolved. Kindly help me with this because one of the main reasons why I’m using firefox is because of the pocket recommendations!!

Cheers!

Asked by Kavi Vijay 3 days ago

Last reply by Paul 3 days ago

passwords lost

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BET… (read more)

I have 2 Firefox accounts and I want to import or copy my passwords for the account that still has them to the one that has lost them. I synced one account in Firefox BETA that has my passwords. My other account I used to sign in on Firefox and all logins and passwords are gone. How can I do this and not loose my passwords I have in the BETA version?

Asked by phuckered 2 days ago

Last reply by RobertJ 2 days ago

Frequent authentication and synchronization of Lockwise on IOS devices

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app an… (read more)

Why is it necessary to authenticate Lockwise frequently on my 2 IOS devices? A dozen times in May and 6 times this month. It happens right when I need to use the app and this activity is delayed by having to authenticate and re-synch. Is something wrong or is this a "feature".

Thanks,

David

Asked by Guarana53 1 day ago

Last reply by Paul 18 hours ago

Firefox sync does not work on chromebook

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it fo… (read more)

I recently got a chromebook and the firefox sync is not working on it. For "last synced" it gives the last time I tried to refresg it but nothing syncs up. I've had it for a few hours and since it's via google play I beleive it's technically the Android version.

Asked by ffrealsync 1 day ago

Last reply by jonzn4SUSE 19 hours ago

Firefox on macOS

Hi guys. I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have … (read more)

Hi guys.

I'm wondering if it's possible to send tab from macOS Firefox to another device... I couldn't find any clue to achieve that, since that right click doesn't have the option to send tab throughout the devices like on windows.

Tks.

Asked by Matheus 1 day ago

Last reply by jonzn4SUSE 1 day ago

Sync fails with search engines

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycro… (read more)

Every now and then, somebody asks why Firefox Sync fails so hard when it comes to custom search engines such as those installed from mycroft.mozdev.org, now https://mycroftproject.com/ for no apparent reason. We are talking about OpenSearch standard and Sherlock.

As of now, the search results on https://support.mozilla.org are either archived or unanswered. Please work on the ranking of search results so users can see

  • when a thread has been started / last updated
  • which answer is actually solving the problem or at least linking to the correct statement of the developers concerning the topic.

Asked by Melchior blausand 16 hours ago

Last reply by Paul 9 hours ago

  • Archived

Firefox/android signs in but always has the red 'Your account needs to be verified' box, and refuses to sync - despite working elsewhere.

Version: 68.8.0 Firefox for Android Release May 5, 2020 Firefox account is verified and syncs on Linux (Debian, firefox esr). On android (actually android compat on sail… (read more)

Version: 68.8.0 Firefox for Android Release

May 5, 2020

Firefox account is verified and syncs on Linux (Debian, firefox esr). On android (actually android compat on sailfishos) the account can be signed into but is always flagged as requiring verification. Have purged app data to no avail. Tapping the box does not send a verification email. Not sure what else to try.

Asked by ersatzmaus 2 years ago

Last reply by Paul 1 year ago

  • Archived

Strange Characters on FireFox Account page.

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols: �??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~… (read more)

I have updated to Firefox 77. I go to https://accounts.firefox.com and I met with a whole page of these symbols:

�??�YYs�H?�+lG����:?�4���,7�1z�(U?�@?ց�~�fI?C�����}@�TUy~��)}�?�q��ie?��?����BX�r��� �nQ�?����K#T�??�4j�Ѻ�<=�DѾJ_bvh=W?

I can browse web pages fine, but I cannot gain access to login to my FireFox Account. I have had to use another browser to post this as I needed to login to my Forefox Account in order to do so.

Why am I seen these symbols?

Asked by Matt J 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • Archived

Can't activate two-step-authentication

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication… (read more)

I try to add the two-step-authentication to my account, but when I scan the QR-code and enter the generated security code I get the error message "two-step-authentication required"; so it tells me I have to enable two-step-authentication before I can enable two-step-authentication?

Asked by Anthesnatidis 2 years ago

Last reply by cor-el 1 year ago