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  • Archived

Synd doesn't work any longer in 29.0.1

I have 3 computer running: windows XP, windows 7 and windows vista. The one running windows XP was updated to Firefox 20.0.1, everything went well but it refused to syn… (read more)

I have 3 computer running: windows XP, windows 7 and windows vista. The one running windows XP was updated to Firefox 20.0.1, everything went well but it refused to sync any data at all. I read that I had to upgrade to the latest sync software on all computers to get sync to work. Rather than doing that, I removed Firefox and all associated data, then installed Firefox 20.0.1 in the 2 remaining computers; big mistake, now I can’t sync any of the computers. I don’t even know if my sync data is still there or not, there is no way to find out. Note that when I was running the previous version of Firefox, sync worked perfectly on all computers, I didn’t have any problem. Note: in Firefox 20.0.1 sync has been degraded, now we don’t get any options, just sync; which doesn’t work. If I click on “manage”, all I get is “change password” or “remove account” but I don’t want either, all I want is to sync. Please help, and thanks much in advance.

Asked by Brunos 6 years ago

Last reply by guigs 6 years ago

  • Archived

"Unlink this device" hangs when attempting to set up new sync

Firefox's old sync was clunky but extremely useful. I can't get the new sync to work at all, which is not at all useful. Basically, I've gone to Settings > Options >… (read more)

Firefox's old sync was clunky but extremely useful. I can't get the new sync to work at all, which is not at all useful. Basically, I've gone to Settings > Options > Sync > Unlink this device. That displays a very large dialog box with just one very short statement on it which reads "Determining your account status ..." Apparently, that task takes a very long time indeed because I've let it sit there for two days, and it's still determining my account status. I can click OK or Cancel, and the dialog box will go away. Then, if I go back to Settings > Options > Sync, it doesn't even give me a chance to tell it I want to unlink. Instead it goes directly to the dialog box stating that it's still determining my account status.

I would very much like to be able to sync Firefox across a couple of computers. Is there any way to do that?

Asked by LarryTX 6 years ago

Last reply by guigs 6 years ago

  • Archived

Firefox will not allow me to activate my account, even if I resend the activation email.

I just downloaded Firefox and I have to activate my new account, but when I open up the activation link on my email and sign it it keeps telling me that I have to activat… (read more)

I just downloaded Firefox and I have to activate my new account, but when I open up the activation link on my email and sign it it keeps telling me that I have to activate my account, even though I literally just did the thing. it's been doing this all day no matter what I try. Please help, it's annoying the heck out of me!

Asked by Sexxyperv 6 years ago

Last reply by guigs 6 years ago

  • Archived

Sync Loss of Functionality

Before Firefox 29 I could tell my devices to copy all tabs, bookmarks, passwords,and history from Device A to Device B. THAT is what Sync used to be. Firefox 29 took away… (read more)

Before Firefox 29 I could tell my devices to copy all tabs, bookmarks, passwords,and history from Device A to Device B. THAT is what Sync used to be. Firefox 29 took away that functionality. I used to be able to flawlessly keep two other devices synced up with my main device. Now we have no control over our Sync accounts and it does nothing to Sync devices after you get the "Setup complete" graphic.

So after years of flawless Sync functionality, now all Sync does is nothing.

Mozilla took away functionality from their product. That is the issue I would like someone to address: bring back to Sync the ability to tell my devices to copy all tabs, bookmarks, passwords, and history from Device A to Device B.

Asked by profggiles 6 years ago

Last reply by guigs 5 years ago

  • Archived

Can't sync.

I have two computers. One is Windows 7 and the other Windows 8.1. On the 7, I get to the point where the screen shows Welcome to Sync with a blue manage button and a smal… (read more)

I have two computers. One is Windows 7 and the other Windows 8.1. On the 7, I get to the point where the screen shows Welcome to Sync with a blue manage button and a small window in the right corner that says Sync Enabled: Firefox will begin syncing momentarily. And it has been that way for 10 minutes. It never indicates it is syncing.

On the Windows 8.1 computer, I cannot determine whether the sync account is the old one. There is no sync option in the menu button. When I go to Tools/Sync Now nothing happens. Under the options/sync tab there is NO option to Unlink this device.

So I can't tell if I have the old sync program and couldn't unlink if I did. Meanwhile, nothing happens on either computer when I choose Sync Now.

Asked by bobgri 5 years ago

Last reply by guigs 5 years ago

  • Archived

synchronization service to synchronize error: unknown error

Screenshot error - http://itmages.ru/image/view/1733412/1c2db9f0 Screenshot ping to accounts.firefox.com - http://floomby.ru/s2/nWRC6x … (read more)

Asked by Xendler 5 years ago

Last reply by guigs 5 years ago

  • Archived

Firefox Sync not working...

I was surprised that creating a support account was working... Creating an account for Firefox Sync, is not at all working, When creating the account and submitting it go… (read more)

I was surprised that creating a support account was working...

Creating an account for Firefox Sync, is not at all working, When creating the account and submitting it got the message that the account didnt exist... Ehh Doooh. off course not thats why im creating it... then 5 seconds later im receiving a verification email, but when i pressed verify, i got the message "The link you clicked to verify your email is expired." and this is just 10 sec after signup...

I guess you just have to be super fast...?

Regards...

OS X Yosemite (10.10) Firefox: 33.0.2

Asked by tlorentzen 5 years ago

Last reply by user709721 5 years ago

  • Archived

Firefox sync not workin, can't login, forgot password or sign up - none working!

I'm running the latest Firefox v33.0.2 on Windows 8, but i've also tried the following on a laptop running Windows 8 and a Galaxy S5 running Android. Problems started thi… (read more)

I'm running the latest Firefox v33.0.2 on Windows 8, but i've also tried the following on a laptop running Windows 8 and a Galaxy S5 running Android.

Problems started this morning when i re-installed a laptop running Windows 8 and installed Firefox v33.0.2. I went to setup Sync and couldn't sign in. All known passwords didn't work. I requested to reset the password.

I can't login to Sync, all known passwords dont work.

If i click forgotten password for my main account i get 'Unexpected error'

If i try and create a new Sync account and then Forgotten password as i can't login  :

I receive the forgotton password email, but almost immediately i get the error - Reset password link expired. The link you clicked to reset your password is expired.

If i click the 'Click here to receive a new reset link' i get the error 'Unknown account'

I can't sign up for a new Sync account - it says working, then an error occurred, although i do receive a verify email, but if i click on the link, created less than 2 minutes before it tells me 'Verification link expired The link you clicked to verify your email is expired.'

If i try and sign in, despite receiving a verification email it tells me the account doesn't exist!

So, i can't login to Sync, i can't reset my password and i can't sign up for a new Sync account - Every option simply doesn't work, so i'm assuming everyone must be experience Sync problems if they sign out and try to sign in or setup Sync on a new device?

What's going on with Sync, the whole system seems to be broken?

I've tried this on 3 different devices and get the same results!

Please help!

Asked by matd 5 years ago

Last reply by guigs 5 years ago

  • Archived

My browser stored someone else's online bank account login details

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the accou… (read more)

I often use the hungarian OTP bank online bank service nly on my personal macbook. Nobody else uses my comp. Last time when I tried to log in, the username and the account number (these are login data) were not mine! These werent a fake numbers, these were someone else's login details. The password field is always empty and at first glance I did not realize this fake numbers, I just typed my password and the login was unsuccesfull. When I checked the account number I realized these were unknown numbers, not mine. How does it happen?

Asked by Csikitimi 5 years ago

Last reply by guigs 5 years ago

  • Archived

High security flaw in the sync system?

Hi , I've met a very confusing security problem and a serious one , First of all let me give you my account details , username: *******@*mail.com , password: I can provi… (read more)

Hi , I've met a very confusing security problem and a serious one , First of all let me give you my account details , username: *******@*mail.com , password: I can provide it for you if necessary , And knowing that I only use the sync system on my personal PC (laptop) which is considered as private one used by me only and well protected , and I assume what I'm saying. So one day I was in need to access the Internet on a public PC and as always I love Mozilla Firefox , and I've opened only facebook account , and filled a website form with my email account (the same as my sync username) , Please Notice I've not used the sync(no need to,and not stupid). Once finished I cleared my history and caches. And The enigma comes after two days if I remember correctly , I used a 3g data modem( the Operator was ATM MOBILIS) it was so urgent to me to connect my laptop to the internet,and once connection established , I opened Firefox and discovered that my sync account has been used by someone else and I've found saved passwords that aren't mine and history also, And the stranger part is that the Data (passwords & history) belongs to a person that lives in my city. I recognized him through his facebook photo , I can also Provide you with the Data I've found. I've passed a lot of time thinking of this issue and nothing comes clear yet , So I've decided to ask you to provide me with your helping and assistance , and if I've forget something please let me know.

Waiting for the reply.Thanks in advance.

deleted email address - we have no use for it, but web spiders can gather it for spam purposes

Asked by nasgeneration 5 years ago

Last reply by rfkelly 5 years ago

  • Archived

Share between several platforms, dual/multiple boot

Hi here!! I review a lot of mozilla docs (out dated or without complete info), forums, googling ... about how to share firefox/thunderbird/ligthing data between platforms… (read more)

Hi here!! I review a lot of mozilla docs (out dated or without complete info), forums, googling ... about how to share firefox/thunderbird/ligthing data between platforms on dual/multiple boot system. Every user in same trouble are repeating (copy/paste) in the solution to share the SAME FULL PROFILE on all platforms. I review profile data and folders and I can see files and config data that are platform dependent; then I think that share FULL PROFILE between is not the best approach, for example Linux and Windows will produce several problems (and a lot of problems with the add-ons) In these same mozilla docs recommends to share only data and maintain custom profile for each platform, but not more info how to do it. Please can some kind advanced :) provide some info about the correct approach. Or a better tech info about how is possible the recommendation of sharing same profile between platforms without problems. Because with the current doc info, there is no way to get a clear answer (Almost I can't :~). Thx guys!

Asked by tyler_durden_explorer 5 years ago

Last reply by John99 5 years ago

  • Archived

My older laptop is crashed and unrepairable. I am having Firefox Sync Key which is having imporatant bookmarks and passwords.

Now I tried to sync but it seems complicate for me to update. I forgot the username and password of my older sync but having sync key. Is there any way to sync my data in… (read more)

Now I tried to sync but it seems complicate for me to update. I forgot the username and password of my older sync but having sync key. Is there any way to sync my data in new laptop? Please consider it as emergency and give me an user friendly step by step procedure. Thanks in advance.

Asked by aspmajaa 4 years ago

Last reply by philipp 4 years ago

  • Archived

Why do I keep getting emails asking to confirm a password change when I haven't requested a password change.

Emails arrive from "accounts@firefox.com" asking "Are you sure?". I haven't requested a password change. This arrived twice last night. Am I being hacked? Is this phishin… (read more)

Emails arrive from "accounts@firefox.com" asking "Are you sure?". I haven't requested a password change. This arrived twice last night. Am I being hacked? Is this phishing?

Asked by PhilGriffin 4 years ago

Last reply by pcwilson07 4 years ago

  • Archived

When FF sync will become the sync? Is it planned at all?

Meaning, as any decent sync app/service - user decides A to B, B to A, or both ways diff or increment. Now it is complete mess, even if you create new sync account on A, … (read more)

Meaning, as any decent sync app/service - user decides A to B, B to A, or both ways diff or increment. Now it is complete mess, even if you create new sync account on A, then install fresh FF on B, sign in, and get fresh crap on your A. OK, Mozilla won't (can't) do it right way - no complaining (as free software) - just stop misleading people by pushing this mess on every Mozilla's page! I'm just tired of apologizing to all the friends whom I persuaded to install FF for lost bookmarks, extensions and customizations.

Asked by ytinummoc 4 years ago

Last reply by the-edmeister 4 years ago

  • Archived

Firefox won't sync anything after a fresh OS installation.

Hi, I have a Firefox Sync account. I had it since before the sync update. I was always signed in from my PC. Just now, I did a fresh installation of Windows 7. Went ahead… (read more)

Hi,

I have a Firefox Sync account. I had it since before the sync update. I was always signed in from my PC. Just now, I did a fresh installation of Windows 7.

Went ahead and installed Firefox. Entered my e-mail and password correctly. I signed in and I got the notification that the Sync will start momentarily. So I waited and waited, by old history, tabs, passwords etc weren't updated.

I disconnected and reconnected, same notification, same result. Nothing.

How can I get my old history, passwords etc back now? I'd like to add that before installing Firefox again I checked if everything was selected on the old installation and was synced.

Thanks, Andrei

Asked by AndreiP 4 years ago

Last reply by guigs 4 years ago